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Reviews of Grand Oriental Hotel

3.5 out of 5
Grand Oriental Hotel
Plot: 1/B, Road: 23, Gulshan-1, Dhaka

Reviews

6.0
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Mizanur

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel with high speed wifi
it was nice staying in this facility, good location and clean
Response from Asif Mahmud on Dec 22, 2015
Dear Valued Guest,Thank you very much for your review and we greatly appreciate that you took the time to write it. Regards, Asif Mahmud,Head of Sales & Marketing,Cell : +88 01717609022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
The hotel was walking distance from my meeting place so it was convenient. There were plenty of trishaws around so getting arround was easy once you gathered the courage to ride one. Only problem were the mosquitoes in the common areas of the hotel and around Dhaka in general. Also there is no heating in the rooms so it gets cold during the certain times of the year.
Response from Asif on Sep 26, 2015
Dear Valued Concerned, Greetings from GRAND ORIENTAL.Thanks for your recent visit at our Hotel.For your kind information, we have already solved the mosquito problem & already provided Room hitter to all rooms for our Guest's comfort.We are looking forward to welcoming you to the near future to enjoy the Ambiance of Elegance.. Best Regards, Asif Mahmud Manager-Sales & Marketing Grand Oriental Hotel Cell : +88 01717 609022 E : asif@grandorientalhl.com

4/10 Poor

Swetan, Gurgaon

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel Grand Oriental Dhaka - Pricey but not classy
Too expensive for its price tag (~INR 7500 or $120 that too after 50% discount). The rooms are small with uncomfortable beds, and so is the bathroom - one will barely fit in while taking a shower and there are no hangers for clothes. The view from the room is pathetic and basically one has to keep the curtains on forever. The fitness centre has bare minimum equipment and if there are 2-3 people there it will create a jam. The breakfast is basic.
Response from Asif on Dec 26, 2015
Dear Valued Concerned, Thank you for your review.As you know that Grand Oriental is a very new Hotel.At the period of your stay you faced some problem in our hotel.We are very sorry for the inconvenience.We have already solved the problems which you faced, after saw your review. Once again thank you for your review which is very important to us.At your next stay you will enjoy the Ambiance of Elegance with full professional service. Best Regards, Asif Mahmud Manager-Sales Cell +88 01717 60 90 22 E: asif@grandorientalhl.com

8/10 Good

Jim, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good new hotel should get even better
We stayed 3 nights. The staff were very attentive - at times a little too keen but that is perhaps because they were anxious to impress and the hotel wasn't too busy as it was a holiday period. No request was too much trouble and although one or two things were not quite as advertised (the pool isn't open yet and laundry proved impossible during our stay) overall it was a good quality experience, good value and a place that looks like it will improve as the team become more experienced. We enjoyed our stay, thanks to all the staff.
Response from Asif Mahmud on Jul 22, 2015
Dear Concerned,Thank you very much for your nice feed back & advice.We look forward to serving you for many years to come.Best Regards, Asif mahmud, Manager-Sales, Grand Oriental Hotel, Cell : +88 01717609022, E: asif@grandorientalhl.com

2/10 Terrible

SHU-HUI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿因HOTELS.COM和飯店間的預訂問題,原本訂2間單人房,要入住告知只收到一間雙人房預訂.且没有房間.晚上1點多要入住因為房間安排到隔壁比較差的飯店.也没退價差.對這次的入住非常不滿意

8/10 Good

ELSI, Sandnes

Liked: Staff & service, property conditions & facilities, room comfort
Bra
Bra.
Response from Asif on Mar 12, 2016
Dear Valued Guest, Thanks for your kind review & we appreciate it very much.