All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Due to the horrendous weather we were 30 min late because of road closures. Expecting sympathy and understanding at the door we were greeted with ' what time do you call this'
The owner proceeded to abuse me saying can you not follow a sat nav and you must be the clever one who booked and didn't look at the check in time.
After apologising for being late, i was told in no uncertain terms that i needed to pay a fee or we wouldn't be allowed to stay, because i had pre paid i had no choice in the matter.
Finnaly got into the room to discover a cat sitting on my bed! Showing us the ensuite bathroom the owner turned the shower on and all the electrics blew!
The icing on the cake was when she finally got the lights back on we discovered a nice big cat turd in the middle of the floor and to top it off when i asked for it to me cleaned up it was like it was my fault!
The rudest aroggant person i have ever met and you could pay me to stay here again.
DO NOT BOOK THIS PLACE
Do not stay here,when we arrived told us we had not booked a room with them,i showed a copy of my booking.then had us waiting around on the doorstep FOR ABOUT 5 MINS,Than decided to let us have a room.and wanted us to pay for the room again.I showed again the copy of my booking, showing we have already paid,DO NOT STAY HERE TERRIBLE PLACE TO STAY
unfortunately I wouldn t recommend this guest house at all
Verified traveller
6/10 Okay
Verified traveller
Jun 28, 2014
Liked: Cleanliness, room comfort
Very good location
Limited free on street parking saves costs but be there in the evening to claim it. Very good location for station, university and city centre. Old building, traditional décor, clean. Breakfast fine.
The guest house is located in a good area but the room is too tiny with a single bed only. Breakfast is very limited and I would not call it a continental breakfast. The bathroom and toilet is shared. Good point is: a. Free wifi b. the owner is quite friendly and polite.
Irene
6/10 Okay
Nick W, Stourport On Severn
Apr 26, 2014
Liked: Cleanliness, staff & service
Value accomodation
The room was compact but adequate. A little dated but clean enough. The owners were welcoming and friendly. I did not have breakfast. Comfortable stay.
Not a great deal. Pretty shabby place. I was not allowed to check in until 4. I called in at 1 to leave my bag but no one was there. The TV did not work properly, and there was no hot water for the shower in the morning. I had to leave at 8.25 to get the 8.40 train on a Sunday morning, and breakfast was not served until 8.30. So I had to leave without a shower or food.
would have been nice to have a cooked breakfast rather than continental and for the breakfast times to be longer 8-8.30 is just not enough time. otherwise hotel was clean and comfy staff were very nice.
Hotel's only saving graces are it's proximity to the station and wifi access. Apart from that it was dreadful. Room not at all as implied by the picture on listing, room not ensuite which was not highlighted in the listing and no alternative en suite rooms available. Walls between rooms are simply partiitions so neighbours will keep you awake. For £10 more I could have booked the IBIS and wish I had.
A standard B&B, but it felt basic and the property needs more TLC
Trevor
4/10 Poor
Jim and Suzanne, London, ON
Jun 14, 2013
Disliked: Staff & service, room comfort
Avoid this place
We arrived about 13:30 to find the place closed. Apparently they only open at 16:00 hrs. where the listing said check-in was 14:00. We had to make several phone calls from the street and someone contacted them so they finally came around 15;00. Continental breakfast is from 8:00 to 8:30 only. Checkout is 10:00 and the lady was at our door at that time. Convenient location to rail and downtown but that's all we can say.
Jim and Suzanne
8/10 Good
Paul, Tunbridge Wells, Kent
Jun 7, 2013
Liked: Cleanliness, staff & service, room comfort
Fine for an overnight stay. Great location.
Good value for money B&B. Very welcoming owners. Nicely appointed bathroom. Bed firm and comfortable. The room, though very clean, seemed a little dowdy. Fine for an overnight business trip, but personally I would not choose it for a longer stay. Continental breakfast OK, if slightly disappointing
A excellent 2 night stay. Ideal location by city center, room though small was in fine shape, breakfast was good, and price is fantastic. Easy to recommend for a short stay.
A nice welcome, unfortunately was the best bit about the stay. Room was very dated, looked cheap and disappointed that the breakfast was only continental for the cost. Would say this is over priced and not particualrly convenient to the city centre
The hotel was dated and stinky. The owners were uncooperative . The bed and mattress was too uncomfortable. Toilet was stinky and shower room was too small to take shower. Expensive for service. Breakfast was ok and only one toast was served even second was not offered. Toooo bad experience for the price I paid here . Always get A class service in Holiday inn for the same price! Please avoid this horrible place !
For a very low price for an overnight stay, this was a pleasant hotel. The room was clean and included freeview TV and tea/coffee making facilities. The service from friendly staff was very good.
This was a very reasonable deal. The owners are pleasant and helpful, facilities were clean and perfectly adequate. Breakfast was good. Would return if I'm ever in the area again.
Very close to the main line station at Plymouth. Easily found. Friendly owners. Old property but clean. Only fault was no en-suite just a hand basin in the room, but facilities were just down a few stairs. Reasonably breakfast for the price. Enjoyed our short stay. Close to city centre and the Hoe.
We stayed one night and enjoyed. Rooms were a bit old and small but tidy and nicely decorated. Breakfast was much better than in some bigger hotels. Wifi worked well.
Verified traveller
4/10 Poor
Elisabeth
Feb 21, 2019
Liked: Cleanliness
Disliked: Room comfort
i rom uten vindu, trengt, ukonf, med lufteanlegget
Trevligt hotell i bra läge. Det som var mindre bra var att tiden för frukosten bara var en halvtimme och att WIFI inte fungerade alls i rummet och i allmänna utrymmet som bara var en korridor fanns inte ens en stol.
Ich wurde sehr freundlich empfangen, das Zimmer war klein, aber sehr sauber, die Dusche musste ich mit Etlichen teilen, so dass ich einmal nicht zum Zuge kam, die Frühstückszeit war sehr begrenzt und das Essen spärlich. Direkte Lage zum Bahnhof, 15 Minuten Fußweg zum Zentrum.
Sehr nette Atmosphäre, sehr ruhig, wir fühlten uns herzlich willkommen und gut aufgehoben. Das Zimmer und das Bad waren frisch renoviert und nett eingerichtet. Es machte alles einen sehr sauberen Eindruck. Zentrale Lage, fast alles ist fußläufig zu erreichen.
Siamo stati accolti cordialmente e ci sono state date indicazioni turistiche. Abbiamo potuto parcheggiare liberamente lungo la strada. La colazione è stata abbondante (toast burro e marmellata, uova, tè, caffè e succo d'arancia). Pulizia nella media.
Delle sue doppie prenotate una era grande con un bagno molto ampio, l'altra un po' piccola.