Hallway

Reviews of Marvin's Garden Inn

2 out of 5
Marvin's Garden Inn
27650 Northwestern Hwy, Southfield, MI

Reviews

6.6
Rating 10 - Excellent. 183 out of 904 reviews" "
Rating 8 - Good. 283 out of 904 reviews" "
Rating 6 - Okay. 193 out of 904 reviews" "
Rating 4 - Poor. 92 out of 904 reviews" "
Rating 2 - Terrible. 153 out of 904 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness, amenities
It's ok
Stayed 1 night in Mar 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from MAY on Feb 19, 2024
THANK YOU WELCOME BACK ANYTIME

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from MAY on Feb 19, 2024
THANK YOUWELCOME BACK ANY TIME

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is horrible. I came in and left. I realized once I drove there that the high rating on Expedia that led me to chose this hotel is false. It is horrible. Old white towels that are dingy. Dead bugs in the bathroom. TV does not have one clsr channel. Disgusting! Also very shady looking people working and hanging around the hotel (really a motel)
Stayed 1 night in Dec 2023
Response from S on Feb 7, 2024
THE GUEST CHECKED IN 12/15/23 AND STAYED THE WHOLE NIGHT WITH NO COMPLIANT AT ALL AND EVEN WE GAVE HER FREE LATE CHECK .AND IF SHE REALLY HAD AN ISSUE WITH THE ROOM , SHE NEED TO REPORT IT TO THE FRONT DESK WHILE HER STAY BUT WE DID NOT HEAR FROM HER AT ALL.

4/10 Poor

Deanna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Truck stop
First off the floor was sticky and when I took a shower the bottom of the tub was slimey and the tub was clogging up. When I turned the Tv on the reception was terrible also the free wifi didn't work .
Stayed 1 night in Dec 2023
Response from S on Feb 7, 2024
THE GUEST CHECKED IN 12/15/23 AND STAYED THE WHOLE NIGHT WITH NO COMPLAINT AND EVEN SHE REQUESTED LATE CHECK OUT NEXT DAY AND WE GAVE HER FREE LATE CHECK OUT.

8/10 Good

Jamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from SAM on Feb 7, 2024
THANK YOU

10/10 Excellent

Anjanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay
I always enjoy my stays at Marvin Garden’s when I visit Southfield. The rooms are very clean, spacious and comfortable at a reasonable price. It’s conveniently located by shopping centers, restaurants, pubs & sports bars and it’s right off the expressway.
Stayed 2 nights in Dec 2023
Response from SAM on Feb 7, 2024
THANK YOU

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from S on Nov 21, 2023
THANK YOU

10/10 Excellent

Torrance

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great customer service
Stayed 1 night in Oct 2023
Response from S on Nov 1, 2023
THANK YOU

10/10 Excellent

Mamadou

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2023
Response from S on Oct 30, 2023
THANK YOU

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk was very accommodating!! Lovely Experience 😉
Stayed 3 nights in Oct 2023
Response from SAM on Oct 24, 2023
THANK YOU

10/10 Excellent

Zahid

Stayed 1 night in Oct 2023
Response from S on Nov 9, 2023
THANK YOU

2/10 Terrible

Jeana

Stayed 1 night in Oct 2023
Response from M on Nov 6, 2023
THANK YOU

6/10 Okay

Randy

Travelled with family
Liked: Cleanliness
It worked for the price. Clean but nothing more.
It worked at a cheap(ish price. The lobby is never open. The beds are are acceptable maybe… the bend inward.
Stayed 2 nights in Oct 2023
Response from S on Oct 17, 2023
THANK YOU

6/10 Okay

Robert

Stayed 4 nights in Sep 2023
Response from S on Oct 2, 2023
THANK YOU

2/10 Terrible

Wendy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from S on Oct 2, 2023
THANK YOU

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Night manager was very rude and disrespectful
Stayed 1 night in Sep 2023
Response from S on Oct 2, 2023
WE WILL ADDRESS THE ISSUE

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from MM on Sep 19, 2023
THANK YOU

10/10 Excellent

Denise

Stayed 1 night in Sep 2023
Response from SAM on Oct 6, 2023
THANK YOU

6/10 Okay

Donald

Disliked: Staff & service
The whole experience was just average....very noisy car radios blaring people hanging outside the property.
Stayed 1 night in Sep 2023
Response from S on Sep 13, 2023
WILL ADDRESS THE ISSUE

10/10 Excellent

Eric

Stayed 1 night in Sep 2023
Response from MANAGER on Sep 8, 2023
THANK YOU

6/10 Okay

FRANCES

Stayed 1 night in Aug 2023
Response from MANAGER on Sep 8, 2023
THANK YOU

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from S on Aug 22, 2023
THANK YOU

8/10 Good

Damaso

Stayed 3 nights in Aug 2023
Response from MANAGER on Sep 8, 2023
THANK YOU

2/10 Terrible

Hussein

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Aug 2023
Response from MM on Aug 8, 2023
THANK YOU

6/10 Okay

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was easy to find it was quiet and the bed was comfortable
Stayed 1 night in Aug 2023
Response from MANAGER on Aug 8, 2023
THANK YOU

2/10 Terrible

Tandrea

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Nasty, stinky, moldy, dirty room. DO NOT STAY AT THIS ROOM!
Stayed 1 night in Aug 2023
Response from MM on Aug 8, 2023
WE WILL ADDRESS THE ISSUE

10/10 Excellent

Tweet

Liked: Cleanliness, staff & service
loved this property
Stayed 1 night in Jul 2023
Response from MANAGER on Aug 2, 2023
THANK YOU

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The young lady that checked me in was awesome and the room was good and clean.
Stayed 1 night in Jul 2023
Response from MANAGER on Jul 20, 2023
THANK FOR YOUR STAYING WITH US AND WILLING SEEING AGAIN

10/10 Excellent

Yazzi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from S on Jul 1, 2023
THANK YOU

6/10 Okay

Shavon

Stayed 1 night in Jun 2023
Response from S on Jul 5, 2023
THANK YOU

2/10 Terrible

Lacy

Stayed 1 night in Jun 2023
Response from S on Jun 14, 2023
THANK U

8/10 Good

Dionne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I especially didn’t like having a microwave and refrigerator in the bathroom! That’s highly unsanitary!!! Outside of that foolishness everything else was ok. And can your hotel start taking the sheets/blankets out of the dryer when they are done because the entire bed was wrinkled really really bad!
Stayed 2 nights in May 2023
Response from S on Jun 1, 2023
WE WILL ADDRESS THE ISSUE

2/10 Terrible

Brandonjerry

Disliked: Staff & service, property conditions & facilities
Not a good experience for me here
Stayed 1 night in May 2023
Response from S on May 27, 2023
WE WILL ADDRESS THE ISSUE

2/10 Terrible

Jarron

Stayed 1 night in May 2023
Response from S on May 16, 2023
THE GUEST NEVER SHOWED UP TO CHECK IN (NO SHOW RESERVATION) SO HE DOES NOT HAVE THE RIGHT TO LEAVE BAD REVIEW.

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
Mini fridge and microwave were in the bathroom. Weird but ok
Stayed 1 night in May 2023
Response from S on May 11, 2023
WE WILL ADDRESS THE ISSUE.THANK YOU

10/10 Excellent

Bryanna

Stayed 1 night in May 2023
Response from S on May 27, 2023
THANK YOU

4/10 Poor

Trevor

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Big letdown, on multiple levels.
The only good thing about this was the really nice woman that checked me in. All downhill from there. This place is known for having amazing bathrooms, and it was the only reason I booked. Room not that clean, phone didn’t work, WiFi failed altogether, and I up charged for this room just to be across from the washers… with a borderline broken shower. I’m livid, and contemplating checking right back out.
Stayed 1 night in May 2023
Response from S on May 4, 2023
WE WILL ADDRESS THE ISSUE

10/10 Excellent

Norman

Stayed 1 night in Apr 2023
Response from MM on May 2, 2023
THANK YOU SO MUCH

8/10 Good

Carmen

Stayed 2 nights in Apr 2023
Response from S on May 4, 2023
THANK YOU

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities
Only thing is I can hear talking from other rooms and doors slamming a couple times.
Stayed 2 nights in Mar 2023
Response from S on Mar 22, 2023
WE WILL ADDRESS THE ISSUE

8/10 Good

Kimberly

Stayed 1 night in Mar 2023
Response from S on Mar 30, 2023
THANK YOU

6/10 Okay

Norman

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023
Response from S on Mar 8, 2023
THANK YOU

8/10 Good

Lesly

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023
Response from S on Mar 2, 2023
THANK YOU

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from S on Feb 25, 2023
THANK YOU

6/10 Okay

Dawn

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2023
Response from S on Jan 14, 2023
THANK YOU

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was better than I expected. Room was clean. Not a whole lot of thrills and entertainment but it's a ok place to stay. Good dining options close by.
Stayed 1 night in Dec 2022
Response from S on Jan 9, 2023
THANK YOU

8/10 Good

Terry

Stayed 1 night in Dec 2022
Response from S on Nov 6, 2023
THANK YOU

2/10 Terrible

Torrie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from M on Nov 6, 2023
THANK YOU

6/10 Okay

Jason

Stayed 1 night in Nov 2022
Response from MM on Nov 12, 2022
THANK YOU