Suite, Multiple Beds, Non Smoking (Two-level) | Private kitchen
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Reviews of Hawthorn Suites by Wyndham Detroit Southfield

2.5 out of 5
Hawthorn Suites by Wyndham Detroit Southfield
26700 Central Park Blvd, Southfield, MI

Reviews

5.8
Rating 10 - Excellent. 99 out of 405 reviews" "
Rating 8 - Good. 74 out of 405 reviews" "
Rating 6 - Okay. 42 out of 405 reviews" "
Rating 4 - Poor. 40 out of 405 reviews" "
Rating 2 - Terrible. 150 out of 405 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

shaniyah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

4/10 Poor

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It was very loud over my head and U dus not get my deposit yet fir my room very angry customer
Stayed 1 night in Jan 2022

2/10 Terrible

Asiah

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to share that that one lamp did not work , the light with fan did not work….. there were holes in the walls and a bag over the smoke detector! I honestly would like a full refund.
Stayed 1 night in Jan 2022

2/10 Terrible

Brianna

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Quintin

Stayed 3 nights in Dec 2021

2/10 Terrible

Efrem

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick room was clean and comfortable and quiet. Will be back
Stayed 1 night in Dec 2021

2/10 Terrible

Ayanna

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I did not enjoy the condition of the property.
Stayed 2 nights in Dec 2021

4/10 Poor

Sequiora

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I like the fact it has two floors I didn’t like the dirty furniture or the unsavory ppl just walking around
Stayed 1 night in Dec 2021

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Tiffany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
my experience
room 524 was were we stayed and I was disappointed. fire place didn't work. TV didn't stay on. ceiling fan missing a propeller. bedroom window does not close, we were so cold. also room smelled like weed. They didn't have coins for washer. I asked for towels and they didn't have any but the lady said she would wash ours and bring them back and we didnt have towels she never brought them. there was trash out front for the time I was there.
Stayed 2 nights in Nov 2021

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great set up!! And all the space
Stayed 1 night in Nov 2021

10/10 Excellent

Yolanda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

4/10 Poor

Phil

Business traveller
Liked: Cleanliness, staff & service
No Wifi in this place, except at the front desk
The place itself is not too bad, there is a pool for summer and the buildings are set like bungalows around the property vs the row cages that most places have ... However, the place has apparently decided that the Wifi is of little to no importance, as I couldnt maintain a signal to their wifi from my room - AT ALL... as a business traveler that is a huge issue, and although the room was nice, having to go out to the parking lot to even get a signal is a non starter for me
Stayed 1 night in Nov 2021

8/10 Good

Kelley

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Brandon

Stayed 1 night in Nov 2021

2/10 Terrible

Dominick

Stayed 1 night in Nov 2021

2/10 Terrible

Cameron

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I would suggest someplace elese
Not my favorite place to stay, the lobby was nice and clean but the rooms were not, there was trash sitting out the door of the rooms and I was not a fan of paying $250 deposit for the rooms, to make sure, I didnt smoke in the room (not a smoker) or have a party during my stay on the property.
Stayed 2 nights in Nov 2021

2/10 Terrible

Irene

Stayed 2 nights in Nov 2021

2/10 Terrible

Henry

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Rats Rats Rats, this hotel is horrible please avoid at all cost
Stayed 2 nights in Oct 2021

8/10 Good

Baghdassar

Business traveller
Liked: Cleanliness, property conditions & facilities
As the rate of staying is over $100. I expected the room cleaned every day not every five days , I shocked with spider at bath room area I called with no action, and I am staying two unsafe nights , calling front desc with no answer, saying we have shortage in staff one person taking care in laundry and main office room and front disc, pesticides applications should be there. There are too many other facilities go $ 30-45 a night, I don’t have to pay more for the franchise name only Without having parallel seen service’s
Stayed 2 nights in Oct 2021

2/10 Terrible

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2021

6/10 Okay

TeCora

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2021

2/10 Terrible

Shantel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Deorpheus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay everything was so perfect there was nothing I didn’t like
Stayed 1 night in Oct 2021

2/10 Terrible

Eric

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, no tv, no internet for my room. Asked for some sort of credit back, never heard from anyone
Stayed 1 night in Oct 2021

6/10 Okay

LaVonne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front Desk
Front desk staff was rude
Stayed 1 night in Oct 2021

2/10 Terrible

Roslyn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t like hotel
The room had stains on pillows and couches. Burn holes in couch’s as well
Stayed 1 night in Oct 2021

2/10 Terrible

Toriana

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I like the kitchen and the fireplace. They were nice and convenient. However, I will never book here again. There was a burn hole by my couch, I had to change my sheets because they weren’t clean. The Caucasian security guard with the glasses was extremely rude. And you have to pay a $35 parking pass for visitors. That is absolutely ridiculous $35 is way too much!
Stayed 2 nights in Sep 2021

2/10 Terrible

Kenneth

Stayed 3 nights in Sep 2021

2/10 Terrible

Howard

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Hotel was dirty as hell. Fresh food stains on carpet. Food and cigarette butts outside room doors. Hotel is remodeling and has furniture and trash laying outside on the ground. Pool area had beer bottle caps and some garbage laying around tables. Does not look anything like the pics online
Stayed 2 nights in Aug 2021

2/10 Terrible

Haywood

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel that I’ve ever stayed in my entire life! The bed had stains in it, it smelled like smoke, the front desk staff were rude, and the security guard was running around the property with a gun monitoring how many people were in each room. At some point, he had an art altercation with a young mother with 3 young children about the room capacity being 3!?
Stayed 1 night in Aug 2021

2/10 Terrible

Advester

Disliked: Cleanliness, property conditions & facilities, room comfort
Detroit Unhappy Reservation
I have stayed at this facility before but I was truly disappointed this stay. We were told that we had a $250 security deposit in case of incidentals such as smoking in the room, which wasn’t a problem. But I had issues with the fact that it consisted of them looking in the garbage cans for ashes, tobacco and/or anything that indicates that you were smoking. The rooms were okay but the furniture & carpet were stained. The garbage outside was never emptied. We saw rats come out of the cans. At the end of our stay we were told that the room should not have been reserved but we were not given any discounts. We will never stay at this location again.
Stayed 2 nights in Aug 2021

2/10 Terrible

Raven

Stayed 1 night in Aug 2021

8/10 Good

Brianna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Aug 2021

6/10 Okay

Allen

Stayed 1 night in Aug 2021

2/10 Terrible

Chelsey

Stayed 1 night in Aug 2021

2/10 Terrible

Leanne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful experience
Hotel did not have power. Did not know until we arrived at property with nowhere else to go
Stayed 2 nights in Aug 2021

2/10 Terrible

Treonna

Stayed 1 night in Aug 2021

2/10 Terrible

Merissa C

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I arrived to find out they did not have any power . They stated they told travelocity but travelocity continued to book reservations for this property . Still waiting for my refund
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel alot and for many years. This was by far the worst hotel I've ever stayed in. I was there for 15 nights, not once did house keeping come to my room. I had to fumigate the room for bugs myself. Outside is disgusting. Save your money and sleep in your car.
Stayed 15 nights in Jul 2021

2/10 Terrible

Dominique

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2021

2/10 Terrible

Nastassia

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible service
I was guranteed the room was book after coming off the night from meeting in another state the room was cancel. They called( the hotel) my cell 20 minutes before me arriving I was stopped at the driveway and stated that I was not on the list. They said they was full to compacity and stated they gave me a courtesy call but no one left a message… I called wydam customer service and on hold over 45 min and I had to find a room somewhere else . I did not receive any information in my email of the reservation was cancelled . Horrible service …
Stayed 1 night in Aug 2021

4/10 Poor

Jeris

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Don't do it!
"Cleaners" left a dirty rag in the fridge. Syrup or somwthijg left in the kitchen chair. Couch and chair were dirty. Whole room smelled of weed day and night. Wanted a $250 deposit that wasn't listed on their site. Sisnt have the original 2 bdrm queen suite that was paid for. Overall horrible stay. Still waiting on my $250 deposit back.
Syrup on seat
Dirty rag on fridge.
Stayed 1 night in Jul 2021

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2021

4/10 Poor

Sherese

Liked: Room comfort
Disliked: Staff & service
They didn’t have the room I booked for. I had to stay in a 1 king bed room. Rooms weren’t clean, took forever to check in
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hated the place didn’t have the room i booked
Stayed 1 night in Jul 2021

2/10 Terrible

Ayyub

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, Loud couples arguing, and I got a charge of $250 on my account. For no apparent reason reason !!’ DO NOT BOOK HERE! You will get charged a extra $250
Stayed 1 night in Jul 2021