“Brilliant value”

Brilliant value, good shower and scrupulously clean :)

“Weekend Break In Derby”

Only issue. A full complement of freeview channels should be a minimum standard these days with a few extra foreign language programmes (news). Ideally located for

“a wonderfull hotel in derby.”

staff extemley helpful and polite , nothing to much trouble, smart and efficient, make u feel at home the minute u walk thro door. Will be back , hey and plenty of parking space . must rate as best in the area, a hard act to follow.

“Nice Hotel”

Stayed at this hotel with our family (2 kids 16 and 19) over the Easter holiday. Found the hotel to be totally suitable to all our requirements and can think of nothing negative to report about our experience.

“Will use again when visiting Derby.”

Hotel 5 min walk from Railway Station, 5 min walk to Pride Park Stadium, 15 min walk to Shopping Centre (use Railway Station by showing your key card to get through barrier). Hotel facilities and very good (good gymnasium). Very helpful staff. Did not eat in. One negative point - limited TV channels unless you are prepared to pay premium price for movies & sports. I would expect a hotel these days to provide all freeview channels as a minimum.

“Comfortable and convenient”

Clean, modern hotel with a reasonably large comfortable room. The hotel is very close to the railway station with the town centre about a 15 min walk away. There is easy parking at the hotel. Value for money.

“Goodd quality and friendly helpful staff, close to city centre”

A quality hotel with good facilities and friendly and helpful staff. Would recommend.

“Fine”

Very easy to book, get to and stay in, It may be a bog standard chain but it was certainly pleasing enough.

“Good hotel, booking information to staff a problem”

Hotel very confused about billing. Our booking included a free dinner, bed and breakfast all paid for in advance - unfortunately we had to prove this by producing the paperwork on a couple of occasions, e.g. when trying to claim our free dinner. Restaurant staff also thought we were on a company account (which we weren't) etc. After retrieving the paperwork from our room to prove what we had booked, we were given the menus and ordered, but when the food was being cooked we were told we had been given the wrong menu. On the second day we were asked to pay for breakfast which we had paid for with the booking. Staff were friendly enough but struggling with the information they had to work with. Hotel itself was fine, clean, quiet and good parking. Shame about the booking hassle.

“Disappointing - Reserved Room Not Available”

Booked an executive room (at additional cost) - at check-in the hotel gave me a standard room. When queried the reception staff initially stated that an executive room had not been reserved before conceding that one had. They only had standard rooms left. Further problems were encountered at check-out - again a (different) receptionist was initially adamant that the room booked was not an executive room. Very Disappointing