Ratings based on 579 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from chiba

地平線が見えるホテル

Posted 27-Jul-2015
Pros: 宿泊費相応のサービスが受けられる点
Cons: 暗くなってから外出したら、ホテル名のイルミネーションの一部が点灯しておらず一瞬違うホテルかと思った。
受付や部屋の広さ、清潔さは十分満足できるものの、シャワー室の狭さは標準的な日本人サイズの私でも狭さが気になるレベル。米国のポッチャリ型の方は苦労するだろうと感じた。
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Jul-2015
Restaurant staff is less than enthusiastic. I would recommend eating at a offsite location.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 25-Jul-2015
Convenient to the Federal Center and the hotel restaurant and bar are nice. Close to other restaurants. The gym and pool facilities are also more than you would get at other hotels.
4 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable stay convenient location

Posted 13-Jul-2015
Outside could use an update but comfortable room & convenient to red rock amphitheater. Good choice of restaurants nearby.
Comment from Hotel Management
16-Jul-2015 by HereToHelp, Hotel Management
Thank you for your comments. We appreciate your business and hope to serve you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveller from NY NY

4 NIghts at the Sheraton Denver West

Posted 13-Jul-2015
Excellent hotel, staff was helpful and knowledgeable (they can make or break a stay). Rooms were standard but well decorated and very clean. I especially like the white cotton duvets so you know your bed linen is clean and not 6 months old hiding stains and what not. Location of the hotel was very good and 1 block from the Light Rail to downtown Denver. Gym was spacious and very clean, pool was an extra. Free parking is always a plus.
Comment from Hotel Management
16-Jul-2015 by HereToHelp, Hotel Management
Thank you NY NY! We're glad that you enjoyed your experience with us and we hope to serve you again soon! Best wishes,
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Jun-2015
Pros: Staff was friendly.
Hotel is old. Rooms were clean. Service was good. Probably rates a solid 3 stars.
Comment from Hotel Management
30-Jun-2015 by HereToHelp, Hotel Management
We're glad that you appreciated our service and cleanliness. Best wishes,
5 out of 5
Recommended
for Everyone
by A verified traveller from Santa Clarita, CA

Business Conference

Posted 21-Jun-2015
Pros: Everything in the hotel is designed for the professional traveler and very accommodating for families
Cons: toilet running
Location: The location was excellent for restaurants and easy access to the freeway to get to and from Downtown Denver
The overall experience was very refreshing. The entire staff was courteous, helpful and professional
Comment from Hotel Management
30-Jun-2015 by HereToHelp, Hotel Management
Thank you very much for taking the time to tell us that you enjoyed your experience with us. We hope to serve you again and wish you a GREAT summer!
4 out of 5
Recommended
for Everyone
by A verified traveller from CA

Nice hotel close to Denver

Posted 8-Jun-2015
Pros: Clean room and pleasant staff. The restaurant serves a decent breakfast.
Cons: The pillows are too soft! The facility is starting to show some aging.
Location: Close to Denver and surrounding areas.
Overall we had a pleasant stay. The room was large and clean, the decor simple, but in good taste.
Comment from Hotel Management
10-Jun-2015 by HereToHelp, Hotel Management
Thank you! We'll hope to serve you again soon!
1 out of 5
by A verified traveller from Lakewood CO

Bad

Posted 8-Jun-2015
We got a room with a toilet that didn't work, bathroom door didn't shut, and remote didn't work. They also charge an extra $100 for insurance that they return when you check out but most hotels only do a $25 charge. They had to transfer for us to the Denver West Marriot cause they were fully booked. I don't recommend this hotel because for their prices there's so much more better hotels.
Comment from Hotel Management
19-Jun-2015 by HereToHelp, Hotel Management
Thank you. We don't understand this review as it mentions an on-site experience as well as a move to another hotel. We do not charge $100 for insurance. We require a deposit when a guest makes a payment in cash and does not have a credit card on file for potential incidental charges (room service, restaurant charges, movies, telephone calls, etc.). We are sorry for any miscommunication.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-May-2015
Very easy to get to, right off of the interstate. Extremely clean and rooms are nice. People are very helpful. Nice place.
Comment from Hotel Management
27-May-2015 by Here to Help, Hotel Management
Thank you very much for you positive review of your experience! We're glad that you enjoyed your stay with us and hope that you'll return soon!