Ratings based on 350 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

4.12-4.13 Stay

Posted 14-Apr-2014
The room was nice, the staff was friendly. We were there for a dance convention, the only disappointing item was the hot tub was cooler than the pool. This is unfortunate when you have this many families staying here for the weekend, and the pool/hot tub is a good time filler.
Comment from
14-Jan-2014 by
Thank you for your message . We're sorry the hot tub wasn't warm enough and we'll look into the issue right away. Best wishes,
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel. Rooms are clean and spacious.

Posted 19-Mar-2014
Hotel staff is courteous. Location was perfect for our needs. Restaurants within walking distance.
Comment from
27-Jan-2014 by
Thank you! We hope to serve you again soon!
4 out of 5
Recommended
for Everyone
by Greg from Lakewood, CO

Great location with views of city and mountains

Posted 18-Feb-2014
Pros: Close to home, good rates, late checkout
Cons: The elevator and halls had a little bit of a musty odor.
Location: Red Rocks, Heritage Square, Colorado Mills, Plenty of restaurants, etc.
Although I have lived in Lakewood most of my life and have seen this hotel as kind of a landmark in the city, I have never stayed there. We went for a spur of the moment Valentine's day getaway and were pleasantly surprised at the ease of check in, low rates and late checkout which were perfect for our escape.
5 out of 5
Recommended
for Everyone
by Dominique

nice hotel - far away

Posted 24-Jan-2014
Pros: walking distance to Federal Center
Cons: shuttle to the airport would be useful
Location: good restaurants for lunch nearby; no very good restaurants for dinner close by;
very far away from the airport; lack of easy access by public transport; supershuttle failed to show up for me and the next one would have taken over 1 hour to get there;
4 out of 5
Recommended
for Everyone
by Crystal

Nice hotel

Posted 22-Jan-2014
Location was great. Hotel was nice and room was nice too. Had a problem with the heater in the room but somebody immediately showed up to fix it so I was very pleased with the fast service. Overall had a good experience.
3 out of 5
Recommended
for Everyone
by Chris from Utah

Never had that happen before

Posted 20-Jan-2014
Pros: Clean, friendly staff
Location: Its about 10 miles from the heart of Denver but easy access from the freeway
When I first got to the hotel it was nice and clean. The staff was very friendly, My room had a king size bed and I needed 2 queen size beds.. they changed my room without a problem.. There was a sign stating the indoor pool was closed for maintenance, which was dissapointing.. The room was on the average side but I liked the fridge. The walls seemed a little thin as I could occasionally hear someone in the hallway. Then after falling asleep I was awoken by a fire/emergency alarm.. It was loud and alerted everyone to the lobby and to avoid the elevator.. choosing the 10th floor wasn't such a good idea now. after making the trip to the lobby we were informed it was a false alarm but they couldn't shut it off without the fire dept... So we were told we could go back to our room but the alarm continued for another 15 minutes.. then stopped... then started again... and off and on for another 15min.. no apology no discount.. if not for the alarm waking me and the pool being closed it would have been a much better stay... I am hoping these aren't normal issues and believe it is a nice hotel
5 out of 5
Recommended
for Business Travellers
by Kathy from Alamosa

10 minutes from downtown

Posted 14-Jan-2014 on Hotels.com
Very nice hotel. Updated, Comfortable.
Comment from
22-Jan-2014 by
Thank you! We're glad that you enjoyed your stay with us!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel outside of Denver

Posted 13-Jan-2014
Pros: I liked how accommodating they were for dogs.
Cons: It would be nice to have a scale in the fitness center.
Location: Was in a convenient location with several restaurants nearby.
Very nice hotel for the price. Enjoyed that there was not extra fee for pets.
1 out of 5
Recommended
for Couples
by Heather from Nebraska

Horrible hotel!!!

Posted 5-Jan-2014 on Hotels.com
My husband and I stayed for a romantic evening, we booked a king room after checking in we went to our room and it was a double queen called down to front desk they said all they had was a handicap king on lower floor no apology no discount no nothing (I called twice to verify a king room and the night prior to our arrival). We decided to stay in that room instead of the hastle after turning the heater on in our room it made a horrible sound that was very loud and figured they didn't help with the room why would they help with the heater so after paying over 200 $ for that horrible evening we also got charged an extra $ 19.66 for god knows what everytime I went in lobby the front desk was just standing around talking or playing with there phone they couldn't even tell me what time their restaurant opened with out running over to ask. After no sleep with a noisey heater I will never recommended this hotel to anyone I will stick with la quinta!
5 out of 5
Recommended
for Families
by Bryttani from Wyoming

This traveller left a rating score only Posted 28-Dec-2013 on Hotels.com