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Reviews of Residence Inn by Marriott Denver North-Westminster

3 out of 5
Residence Inn by Marriott Denver North-Westminster
5010 W 88th Place, Westminster, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 447 out of 684 reviews" "
Rating 8 - Good. 150 out of 684 reviews" "
Rating 6 - Okay. 51 out of 684 reviews" "
Rating 4 - Poor. 20 out of 684 reviews" "
Rating 2 - Terrible. 16 out of 684 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! I highly recommend staying here! Awesome! Sauce!
Stayed 1 night in Apr 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Amenities
Super Clean Big rooms Amazing Staff!
Stayed 3 nights in Feb 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked our room and it was exactly what I was looking for. Quiet hotel and felt very safe. Family of five and plenty of room for us. Would recommend.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kendra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

LJ

Stayed 2 nights in Jan 2024

10/10 Excellent

Marty

Stayed 1 night in Jan 2024

10/10 Excellent

Erika

Stayed 3 nights in Dec 2023

8/10 Good

desi

Stayed 3 nights in Dec 2023

10/10 Excellent

LJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas in Denver
It was a great stay. Disappointed that pool was not open but otherwise everything else was fantastic. Sergio (front desk manager) was phenomenal and Michelle (keeper of the kitchen) was absolutely amazing! Both these people should be rewarded for excellent customer service!
Stayed 8 nights in Dec 2023

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Stay Ever!
I’m sorry I didn’t get the name of our front desk clerk. He was the best. He was super pleasant and responsive. He totally took care of our family. He’s the BEST! The breakfast was excellent/ great choices with low carb options!
Thank you to the breakfast server working all by herself who agreed to take our picture!
Stayed 3 nights in Dec 2023

4/10 Poor

Chere

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how everything was here the staff I can't say anything bad about it.
Stayed 1 night in Dec 2023

10/10 Excellent

marita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were great and the room was great as well
Stayed 7 nights in Nov 2023

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but pool was closed
Stayed 1 night in Nov 2023

4/10 Poor

Lane

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpet throughout was old and dirty. The hallways were dark and depressing. The beds were uncomfortable and the bed was right next to the bathroom vanity. Heating unit was extremely loud. The blackout curtains didn't block the light from the parking lot. Only good things of note -spaciose living and work area and very large flat screen tv.
Stayed 4 nights in Nov 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 2 nights in Nov 2023

10/10 Excellent

Debra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the welcoming fireplace in the lobby. Spacious rooms
Stayed 2 nights in Nov 2023

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sergio on Nov 14, 2023
We thank you for your honest opinion, please do let us know how we can up that score to a 10 for your next stay with us, have a wonderful day!!!

8/10 Good

Asha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved the room layout but we did not like the poor climate control, the rock hard bed and the soft rectangles that were supposed to be pillows but had zero support.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, clean, clean.
We choose a suite for accessibility for 2 family members with special needs. Amazingly clean. I can honestly say that was the cleanest hotel I've ever stayed it.
Stayed 2 nights in Oct 2023

8/10 Good

Gordon

Travelled with partner
Coffee maker in room broken. Elevator door call button broken. Several exercise machines broken or needing repair
Stayed 2 nights in Oct 2023

10/10 Excellent

Jeannette, Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for the location. Room was clean and in great condition.
Stayed 3 nights in Oct 2023

10/10 Excellent

Billy Dee

Stayed 2 nights in Oct 2023

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Enjoyable stay as always.
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Noisy
The room was spacious (designed for a handicapped person), though the decor was dated, interior lighting uneven, and the view out the window was over mechanical equipment toward a brick wall. The staff were accommodating and helpful. But it was noisy--various mechanical units, not just the A/C for the room, going on and off during the night. Check out the room location first!
Stayed 2 nights in Sep 2023

10/10 Excellent

Yanett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Josh

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except for the elevator. The carpet in the elevator was dirty.
Stayed 3 nights in Aug 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in, very friendly and helpful staff !! Nice & clean ! Enjoyed our stay !!
Stayed 2 nights in Aug 2023

8/10 Good

Jacqueline

Stayed 1 night in Aug 2023

2/10 Terrible

Brisbane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t waste your time. Go somewhere else.
The men who work at the front desk are very nice, however the service from others are terrible. Our room was freezing and we called to the front desk to get some blankets up to our room. We were told “you can come down and get them yourself.” … as I got out of bed and found my shoes, a man came up the stairs and threw two blankets down in front of my door. They were not in a bag, no knock on the door, just towels thrown on the ground. The next day, we had asked for someone to come tidy up our room. It’s complimentary and you have to ask the front desk to send someone to our room to tidy, so we did. When we returned, our bed had not been made, our dirty towels not taken, and trash still in the can. We are a clean family, we just wanted someone to change our towels for us and make the bed. At first I thought that they had forgotten, but on the desk there was a card that said “you room has been serviced by —-“ and a woman signed her name at the bottom. Someone came in, put the card down, and thought we wouldn’t notice. The facilities on the property are nice, and like I said the front desk staff is amazing. I’m not sure if they have in house cleaning staff & nighttime staff, but they definitely ruined our stay here. For over $200 per night with taxes & fees… you would expect MUCH more than what they are giving you. I HIGHLY recommend staying somewhere else if you actually want to get your moneys worth. I wish they would refund my stay as it was not worth what I paid.
Stayed 2 nights in Aug 2023

8/10 Good

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worn in need of some tlc.
Stayed 3 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Staff & service
a little below average
I needed an immediate place to stay and thought I would be getting a good room from a name like Marriott. My hotel room was not very clean to my standard which I can admit is pretty high. I could easily hear foot steps from the people above me as well as a screaming baby next door. The room felt like I could have just been in a subpar college apartment. Everything was just kind of "meh," not good, not bad. And maybe that's what you're looking for. My room was also overlooking the basketball court and picked up a lot of sound from outside. $200+ a night after tax for a not so clean room with thin walls feels like a bit of a loss. I would have categorized this quality as a 2-star hotel for $99 a night. If $200/night is within your budget I would keep looking, I truly believe you could find better for a similar price, if not less. If you just need someone where to rest your head for the night, I still think you could find something better for less and this place works- just consider bringing some ear plugs. Importantly, it was not my worst hotel experience ever. Front desk attendants were nice and the sheets were not stained or ripped. I'm a little surprised this place has 4.0+ rating on Google. I was only there for 1 night and I was glad for that. Overall, no major red flags but nothing special either.
Stayed 1 night in Aug 2023

10/10 Excellent

Janna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here one night, the rooms are nice and spacious love the kitchens and the front desk guy was very nice.
Stayed 1 night in Aug 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay & would definitely recommend
Very clean & fresh smelling. Michelle n the breakfast area was Awesome, had a Great smile every morning, she was always cleaning & refilling the containers with fresh food. Michelle definitely knows how to take care of the guest n this area. If ever there is a promotion r pay raise she deserves it.
Stayed 7 nights in Jul 2023

10/10 Excellent

steve

Stayed 3 nights in Aug 2023

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023

10/10 Excellent

Justen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean quiet, comfortable, staff was friendly and helpful
Stayed 2 nights in Jul 2023

8/10 Good

Keith

Travelled with family
Liked: Room comfort
Nice hotel
Check in front desk staff was very kind. The night shift was less than helpful. We needed bedding for the pull out bed and he said if I wanted it anytime soon, I’d better come down and get it myself. This was at 11:00 PM. I’m not sure how he’s be so busy that he couldn’t run it up. Bedroom was large and clean and comfortable. Some where and tear and general cleaning could be better out in the hallways and busy areas. Walls and carpet were a bit worn. Pool was nice and clean. Breakfast was good enough. We would stay here again.
Stayed 1 night in Jul 2023

2/10 Terrible

Thomas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Real bad
Stayed 2 nights in Jul 2023

10/10 Excellent

Caryn

Stayed 7 nights in Jun 2023

8/10 Good

Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty decent place to stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, friendly staff, clean rooms
Stayed 5 nights in Jun 2023

10/10 Excellent

April

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great safe stay
Stayed 1 night in Jun 2023

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Vernon, Columbus

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We were there to get married. Once the staff found this out, they treated us like family. They went out of their way to make sure we had everything. They even gave us a gift backet with a card signed by the entire staff! They teally made our vacation!
Stayed 14 nights in May 2023