Ratings based on 455 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom dodge city ks

not satisfied

Posted 20-Jan-2015
I picked this motel because of the rating and it has an indoor swimming pool the swimming pool was closed down for construction the carpet in the motel was wore down just wasn't satisfied
2 out of 5
by A verified traveller

Book elsewhere

Posted 13-Jan-2015
At check in, he was clearly having a tough day and going to let guests know it. The property was "tired" and needed updating. The fitness had 2 pieces of equipment..both out of order. Best to stay somewhere else.
3 out of 5
Recommended
for Everyone
by A verified traveller

OK value

Posted 6-Jan-2015
Pros: location was good
Cons: time for an update
VERY disappointed in the maintenance of the spa - great the first night, cold the next 2 nights and broken the final night....staff didn't seem interested in fixing it...also over-chlorinated.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom N

Good location. Nice mountain view

Posted 31-Dec-2014
Staff was nice and helpful. Great indoor pool. Great place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Not bad hotel, just has some outdated appliances

Posted 26-Nov-2014
Not bad stay, a little noisy above us because of pets but other than that nice stay
4 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable with an indoor pool

Posted 11-Nov-2014
Pros: pool, comfortable, breakfast
Cons: check the doors and rehang or replace the ones that are broken. Fix the spa.
Location: Location is excellent. Right off 36 and you can get on most highways easily (you cannot get on I76)
We were given our room and it smelled like cigarettes, so we called the front desk and he said "but it costs $200 if you smoke!" Well we weren't the ones smoking, so he upgraded us to a jacuzzi suite (which was very nice). The hotel is old and needs some serious renovation though. Our door had a hard time opening and you could see it was coming off the hinges. We also had a hard time closing the door because it was barely hung. We were there 4 nights. The maid service was excellent, the pool clean (dated, but clean). The spa wasn't open but it also didn't look like anyone even cared to fix whatever problem it had. Breakfast was actually pretty good and the ladies who ran that section did a fantastic job in keeping everything stocked.
2 out of 5
by A verified travellerfrom Illinois

Comfort Inn, Westminster Co

Posted 11-Nov-2014
Pros: The pillows were nice.
Cons: Everything but their pillows.
Location: Not in a very nice area
We pretty much knew we were not going to be happy with the Comfort Inn when we walked in the door. Seemed old and dirty. When we got to our room it smelled. The paint was peeling off the wall in the shower. When you sat on the mattress you could feel the wire edge of the mattress. (think it is time for new ones) The mirror over the desk had not been cleaned for quite some time. My husband wrote with his finger "Please Clean Me". We were suppose to stay 4 nights but there was no way we were going to. So we checked out next morning to stay at the Fairfield Inn and Suites. Great Place! Expedia was great with everything. Thank you.
2 out of 5
by A verified traveller

Disappointing

Posted 6-Nov-2014
Pros: Breakfast; location
Cons: Fix phones, Wi-Fi signal, exercise equipment. Counsel cranky employees.
My stay at this hotel was very disappointing. When I checked into my room, the Wi-Fi was not working. When I tried to call the desk to inquire about the Wi-Fi situation, the room's phone was not working. When I informed the staff about the phone situation, they asked if I wanted it fixed at some point. I said yes, but 4 days later, the phone was still non-functional. Wi-Fi works sporadically, was difficult to access in upstairs rooms (weak signal), and was abysmally slow to the point of being non-useable. So beware if you need internet access for business purposes. I tried to use the exercise room, but the treadmill and exercise bike were broken. Some of the front desk staff were polite while others were clearly annoyed at being pulled away from their smartphones and tablets. The breakfast was good, but I made the mistake of trying to turn on the TV in the breakfast room early one morning to listen to the news (because there were no newspapers) and got yelled at by the cranky hotel staff lady for using the remote incorrectly. I make frequent trips to the Westminster area, but will never be staying at this hotel again.
4 out of 5
Recommended
by Nigel

This traveller left a rating score only Posted 28-Oct-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveller

Grest place. Highly recommend.

Posted 27-Oct-2014
Nice, clean hotel. Very quiet. Good breakfast. Was able to sleep without earplugs. Plenty of good restaurants and shops nearby. Only a minute off highway.