Ratings based on 863 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from melbourne

Great hotel and location

Posted 9-Sep-2014
One night stay in Denver to watch broncos vs colts, amazing game go broncos. Service was the best I've had on our vacation of North America. So friendly, politie and helpful. Hotel looks amazing, room was great, all in all was an awesome place to stay. Would've loved to stay longer.
3 out of 5
by A verified traveller from c

Its ok.

Posted 6-Sep-2014
The TV in the room was small. The bath tub, when filled had crap floating in it from other people who had bathed in the room before our stay. I think this is because the drain was clogged and not fixed, the tub took over an hour to empty out once it had been filled, of course it would be impossible to clean. The staff was friendly. We needed an early check in and while no rooms were available for the room we booked so we had to pay about $50 to get an upgraded room, meaning 2 queen sized beds instead of one king but I had an important meeting and it was nice to be able to get into a room earlier than 3pm so I could shower before the meeting. I like to order room service in a room and their all day menu was a little lacking. We got "pickles" (a glass jar of 2 baby carrots, 2 skinny weird radishes, and 3 cocktail onions), and , a short glass of orange juice and a bottle of watermelon juice delivered for $30. The meals at the four seasons across the street were better for about the same price and more satisfying and tasty. The drink I got "strawberry basil martini" before leaving the hotel should have been named "kerosene". It was as thick as cough syrup but tasted like...something died. Its smell was sweet which is why it was deceiving to have it taste so awful. It was very bad. We were ready to leave for about 30 minutes before we were able to tab out, the barista was missing, and finally appeared when we were trying to pay for our drink at the front desk.
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Great Hotel wish we could have stayed longer

Posted 4-Sep-2014
Pros: Location for downtown
We will stay there again everyone was great, did a room upgrade,for,early check in wonderful
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 2-Sep-2014
The hotel is very nice. The staff is excellent. Rooms are a bit small but very tasteful. The workout room is lacking,
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location and amazing customer service

Posted 1-Sep-2014
It was right in the heart of Denver and close to many restaurants and shopping. Everyone went above and beyond to make sure we had a great stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Weekend Stay

Posted 31-Aug-2014
Great stay for the weekend...room was clean and great staff very friendly. They also offer a free (just gratuity) ride in their Cadillac Escalade to any destinations in a two mile radius of the hotel
3 out of 5
Recommended
for Everyone
by A verified traveller

Not a 4 star hotel. But a 4 star price.

Posted 31-Aug-2014
Pros: Staff!
The staff is amazing! The hotel is nce. But the rooms really disappoint. Small, confined, and not 4 star. Paid a 4 star holt price for a 3 star hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from F

Nice hotel

Posted 23-Aug-2014
Very good location and well staffs. Strongly recommend
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel, close to everything

Posted 21-Aug-2014
Fantastic hotel, everything was very new, clean, and updated. The bell hop guys were great!! They always had good recommendations and where always chipper no matter what time you were getting your car. Overall, it was a great experience!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Aug-2014
Amazing staff! Beautiful hotel! Bike rental for free and great restaurant suggestions from the staff ;)