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Reviews of Courtyard by Marriott Denver Cherry Creek

3 out of 5
Courtyard by Marriott Denver Cherry Creek
1475 S Colorado Blvd, Denver, CO

Reviews

8.2

Very good

Rating 10 - Excellent. 495 out of 1006 reviews" "
Rating 8 - Good. 268 out of 1006 reviews" "
Rating 6 - Okay. 111 out of 1006 reviews" "
Rating 4 - Poor. 73 out of 1006 reviews" "
Rating 2 - Terrible. 59 out of 1006 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay people friendly staff thumbs up to stay here as well.
Stayed 2 nights in Dec 2023

10/10 Excellent

elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no one's fault, but Internet was down, causing chaos for check in
Stayed 1 night in Apr 2024
Response from Guest Service Team on Apr 12, 2024
Thank you for your feedback and we truly apologize for this issue. We are continuing to work with Marriott to restore their network.

10/10 Excellent

Patricia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! We will be back there!
Stayed 4 nights in Mar 2024
Response from Guest Service Team on Apr 7, 2024
Thank you for rating your most recent stay with us and we look forward to having you as our guest again in the near future.

6/10 Okay

Staci

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Guest Service Team on Apr 7, 2024
Thank you for rating your most recent stay with us and we hope to have you as our guest again in the near future.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Parking fees
Stayed 3 nights in Mar 2024
Response from Guest Service Team on Mar 26, 2024
Thank you for rating your recent stay with us! We wish you a wonderful week.

6/10 Okay

Kathy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel, itself, was clean and in good repair. I'm disappointed that you had to pay for everything like parking and water. However, The front desk did give us complimentary bottles of water when we asked. The most frustrating thing about the hotel was the lack of service from the staff. They were more concerned with conversing with each other than helping the guests. The music was so loud in the lobby that it was hard to have a conversation. The workers at Starbucks seemed inconvenienced when we placed a coffee order. Overall, disappointing, I expected more from this level of hotel.
Stayed 2 nights in Mar 2024
Response from Guest Service Team on Mar 24, 2024
Thank you for rating your recent stay with us. We wish you a wonderful week ahead.

2/10 Terrible

April

Disliked: Staff & service, property conditions & facilities
We chose not to stay here. Booked a king bed with sleeper sofa and a bathtub. 1st room had no tub. 2nd room was a small room with queen bed. Front desk staff not very friendly upon arrival.
Stayed 4 nights in Mar 2024
Response from Guest Service Team on Mar 24, 2024
Thank you for rating your recent stay with us. We wish you a wonderful week ahead.

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. Hot tub bubbles were very intense. Not very many dining options around. Public transportation a 15 minute walk.
Stayed 1 night in Mar 2024
Response from Guest Service Team on Mar 24, 2024
Thank you for rating your recent stay with us. We wish you a wonderful week ahead.

10/10 Excellent

Alyssa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cozy and clean I could smell the cleaning products when I walked in. Starbucks being downstairs near the lobby is An extra bonus!
Stayed 1 night in Mar 2024
Response from Guest Services Team on Mar 18, 2024
Thank you for being our guest and for rating your most recent stay with us. Wishing you a wonderful week.

4/10 Poor

Xuelei

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services Team on Mar 18, 2024
Thank you for being our guest and for rating your most recent stay with us. Wishing you a wonderful week.

10/10 Excellent

Robert, Pueblo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services Team on Mar 18, 2024
Thank you for being our guest and for rating your most recent stay with us. Wishing you a wonderful week.

6/10 Okay

Sarabeth

The bed was terrible. Hard lumpy mattress. And the linens were old and gross. Sheets wouldn’t stay on due to aged elastic. Towels were thin and coarse. I had to buy egg crate pads and a pillow in order to attempt sleep. I asked for padding and they brought me an old thin mattress pad. Wouldn’t stay here again.
Response from Guest Service Team on Mar 11, 2024
Thank you for your feedback and for rating your most recent stay with us. Our sincere apologies that you found the comfort of our beds not to your satisfaction and that our team was unable to resolve this for you. Again, thank you for sharing and have a wonderful week.

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we come to Denver to visit our Univ of Denver student. Fantastic location! Kevin was super helpful this time around. Highly recommend!
Stayed 3 nights in Mar 2024
Response from Guest Service Team on Mar 8, 2024
Dear valued guest- it was an absolute pleasure having you as our guest and we greatly appreciate you taking the time to rate your most recent stay with us. We look forward to having you as our guest again in the near future!

4/10 Poor

Ronald

Stayed 1 night in Feb 2024
Response from Guest Service Team on Mar 24, 2024
Thank you for rating your recent stay with us. We wish you a wonderful week ahead.

10/10 Excellent

Morgan, Cheyenne

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for those needing to visit patients at Swedish!
Stayed 2 nights in Feb 2024
Response from Guest Service Team on Feb 19, 2024
Thank you for rating your recent stay with us and for choosing our property while visiting Denver. We hope to have you as our guest again soon.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Service Team on Feb 13, 2024
Thank you for rating your most recent stay with us and we are pleased to see that our team earned a 5/5. We hope to have you as our guest again in the near future!

10/10 Excellent

BERNADETTE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Very nice rooms.
Stayed 1 night in Jan 2024
Response from Guest Service Team on Jan 30, 2024
Thank you for being our guest and for rating your most recent stay with us! We wish you a wonderful rest of your week.

6/10 Okay

Amy

The water was warm not hot for showers and bath.
Stayed 1 night in Jan 2024
Response from Guest Service Team on Jan 26, 2024
Thank you for your feedback and for being our guest. Wishing you a wonderful weekend!

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from Guest Service Team on Jan 26, 2024
Thank you for your feedback and for being our guest. Wishing you a wonderful weekend!

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Service Team on Jan 17, 2024
Thank you for rating your most recent stay with us and we hope to have you as our guest again in the near future!

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Service Team on Jan 15, 2024
Thank you for rating your most recent stay with us and we hope to have you as our guest again in the near future. Have a wonderful week!

8/10 Good

Natalie

Liked: Amenities
Stayed 2 nights in Jan 2024
Response from Guest Service Team on Jan 15, 2024
Thank you for rating your most recent stay with us and we hope to have you as our guest again in the near future. Have a wonderful week!

10/10 Excellent

Heeyoung

Stayed 2 nights in Jan 2024
Response from Guest Service Team on Jan 15, 2024
Thank you for rating your most recent stay with us and we hope to have you as our guest again in the near future. Have a wonderful week!

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again.
We appreciated the location and a sense of security. It was located fairly near to the hospital we were visiting. The restaurant offered morning and dinner menus, that although somewhat limited, allowed us to not have to drive in search of meals. Our room was a smaller one, but clean. Annoying heater, but that seems to be standard among hotels in winter.
Stayed 1 night in Jan 2024
Response from Guest Service Team on Jan 15, 2024
Thank you for rating your most recent stay with us and we hope to have you as our guest again in the near future. Have a wonderful week!

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Not interested in ever returning
The bathroom is so tiny, wasn’t a fan and it will be a deal breaker for a return stay. The beds are hard. The true deal breaker for a return is a $12 daily parking charge when they have a huge parking lot that is their lot. Staff was friendly and good shower pressure, nice for a change in a hotel!
Stayed 1 night in Jan 2024
Response from Guest Service Team on Jan 11, 2024
Thank you for being our guest and for rating your recent stay with us. Wishing you a wonderful weekend.

10/10 Excellent

Marie, Cortez

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Service Team on Jan 11, 2024
Thank you for being our guest and for rating your recent stay with us. Wishing you a wonderful weekend.

10/10 Excellent

Wanjie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Guest Service Team on Jan 11, 2024
Thank you for being our guest and for rating your recent stay with us. Wishing you a wonderful weekend.

10/10 Excellent

Kathleen

Stayed 1 night in Jan 2024
Response from Guest Service Team on Jan 11, 2024
Thank you for being our guest and for rating your recent stay with us. Wishing you a wonderful weekend.

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service wonderful staff
Stayed 3 nights in Jan 2024
Response from Guest Service Team on Jan 11, 2024
Thank you for being our guest and for rating your recent stay with us. Wishing you a wonderful weekend.

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2023
Response from Guest Service Team on Jan 11, 2024
Thank you for being our guest and for rating your recent stay with us. Wishing you a wonderful weekend.

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Guest Service Team on Jan 11, 2024
Thank you for being our guest and for rating your recent stay with us. Wishing you a wonderful weekend.

6/10 Okay

aniek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room is clean...service is good. But no toilet paper in the bathroom. I have to call front desk.
Stayed 1 night in Dec 2023
Response from Guest Service Team on Jan 11, 2024
Thank you for being our guest and for rating your recent stay with us. Wishing you a wonderful weekend.

2/10 Terrible

Sarah, Ignacio

Stayed 1 night in Dec 2023
Response from Guest Service Team on Jan 11, 2024
Thank you for being our guest and for rating your recent stay with us. Wishing you a wonderful weekend.

6/10 Okay

Stephen

Business traveller, Travelled with pets, Travelled with partner
We were charged $75 for our dog. We have never been charged over $25 anyplace we have stayed. We will not be staying here again. The price was more than one person
Stayed 1 night in Dec 2023
Response from Guest Service Manager on Dec 26, 2023
Thank you for choosing our property while visiting Denver. Have a wonderful rest of your week.

4/10 Poor

Julie

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Service Team on Dec 19, 2023
Thank you for rating your most recent stay with us. Wishing you a wonderful week!

10/10 Excellent

Kay

Response from Guest Service Team on Feb 5, 2024
Thank you for rating your most recent stay with us! We hope to have you as our guest again in the near future.

10/10 Excellent

Morgan

Liked: Amenities, property conditions & facilities
Nice clean pleasant atmosphere
Response from Guest Services Team on Feb 5, 2024
Thank you for providing feedback and rating your most recent stay with us! We hope to have you as our guest again in the near future.

8/10 Good

GILBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for the price but I didn't like they charged a parking fee
Response from Guest Service Team on Feb 5, 2024
Thank you for providing feedback and rating your most recent stay with us! We hope to have you as our guest again in the near future.

8/10 Good

Doug

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Guest Service Team on Dec 19, 2023
Thank you for rating your most recent stay with us. Wishing you a wonderful week!

8/10 Good

Luis

Stayed 1 night in Dec 2023
Response from Guest Service Team on Dec 19, 2023
Thank you for rating your most recent stay with us. Wishing you a wonderful week!

6/10 Okay

Petra

Liked: Cleanliness
Disliked: Property conditions & facilities
Response from Guest Service Team on Feb 9, 2024
Thank you for taking the time to rate your most recent stay with us. We are sorry to see that we were unable to earn a 5/5. Please do not hesitate to contact our team directly if there should be anything you would like to discuss. Thank you again and we wish you a wonderful weekend.

2/10 Terrible

Nicole

Stayed 4 nights in Nov 2023
Response from Guest Service Team on Dec 19, 2023
Thank you for rating your most recent stay with us. Wishing you a wonderful week!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe just a walk away from outlet stores. Also had dove shampoo conditioner and lotion mounted in bathroom.Free breakfast in the am and Grandma cookies as you chrck in
Stayed 1 night in Dec 2023
Response from Guest Service Team on Dec 19, 2023
Thank you for rating your most recent stay with us. Wishing you a wonderful week!

6/10 Okay

Margaret

Stayed 5 nights in Nov 2023
Response from Guest Service Team on Dec 19, 2023
Thank you for rating your most recent stay with us. Wishing you a wonderful week!

10/10 Excellent

Sabra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV line up was not to my standards. More sport channels than anything.
Stayed 4 nights in Nov 2023
Response from Guest Service Team on Nov 30, 2023
Thank you for rating your most recent stay with us and we wish you a wonderful rest of the week!

8/10 Good

Glen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, and a nice clean room. Wished we would have gotten a Mountain View room since there were many vacancies, but was not offered. As expected, the in room coffee was wretched, but there is a Starbucks off the lobby
Stayed 3 nights in Nov 2023
Response from Guest Service Team on Nov 30, 2023
Thank you for rating your most recent stay with us and we wish you a wonderful rest of the week!

10/10 Excellent

Michael K.

Stayed 2 nights in Nov 2023
Response from Guest Service Team on Dec 19, 2023
Thank you for rating your most recent stay with us. Wishing you a wonderful week!

10/10 Excellent

Krystal

Stayed 1 night in Nov 2023
Response from Guest Service Team on Dec 19, 2023
Thank you for rating your most recent stay with us. Wishing you a wonderful week!

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice large rooms very comfortable
Stayed 1 night in Nov 2023
Response from Guest Service Team on Nov 27, 2023
Thank you for rating your recent stay with us and for being our guest! We wish you a wonderful week ahead!