Ratings based on 318 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Harker Heights, TX

Good access to Denton and Dinning

Posted 26-Jul-2014
Good breakfast, nice rooms, comfortable beds. We would visit again.
3 out of 5
by A verified traveller from Texas

Eventful stay

Posted 20-Jul-2014
Pros: Great location close to good restaurants; beautiful and spacious rooms
Cons: Pest control; alcohol policy; plumbing maintenance;
Lots of kids because of softball tourney; all were in and round pool which was fine but parents were all drinking alcohol and getting louder; went to dinner and came back to a fight in the bar between some of the parents - police were called; lots of screaming - bartender kept serving alcohol even though some were obviously drunk and belligerant; bartender jumped on desk clerk for calling police; finally got to room to settle in - bathroom sink would not drain; went to bed; woke in the night with something crawling on me; woke the next morning and the bed was full of ants; they were coming from behind the bed up over the mattress, under my pillow and down in the bed; we called desk and had them come and document this; told would not pay for the night.
5 out of 5
Recommended
for Everyone
by A verified traveller from Anahuac, Texas

This is the best hotel I have stayed at.

Posted 16-Jun-2014
Pros: Everything
Cons: Nothing
Location: Good restaurants within walking distance. Although there are a lot of things to do near by, we enjoyed most of our time at the hotel.
This is the first time we have stayed @ this hotel. It is family friendly, the staff goes out of the way to try to make your stay as pleasant and comfortable as possible. The décor of the lobby and rooms are excellent. We also enjoyed the great hot breakfast in the mornings. The pool was also great (my 8 year old loved the water fall). Real fancy pool. I rate this hotel 5 stars.
5 out of 5
Recommended
for Everyone
by A verified traveller from Kansas

Posted 12-Jun-2014
Cons: The air conditioning unit is very loud! It needs to have a slow speed for the fan. Also the setting on the thermostat does not seem to correspond.
We were in town for the 50th wedding anniversary of my cousin. This hotel was very very nice and only about 1 mile from the hotel where the anniversary party was held.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 9-Jun-2014
This was the best Hotel I have ever stayed in. It was like a little apartment, very clean and modern. I would definately recommend staying here. The staff was very pleasant and helpful. A++++ across the board.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great property.

Posted 26-May-2014
We stayed overnight on business and we're thrilled with the room. The beds were very comfortable and plush. We didn't eat breakfast so I'm not sure on the quality but the staff certainly took pride in everything else. Great value for the quality.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice affordable hotel.

Posted 15-May-2014
Wonderful, clean, spacious hotel room. Would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great stay. Staff is there to serve you.

Posted 12-May-2014
Pros: Customer service from the desk staff was outstanding. Kelsey & Justin went out of their way to help us as well as the housekeeping staff.
Cons: n/a
Had several problems at check-in that were not the fault of the hotel or Best Western. Still the staff worked hard to meet our needs despite a couple of changes in the plans. Always tried their best to please with a smile. Nice roomy rooms that were very nice (of course they are new) and clean.
5 out of 5
Recommended
for Everyone
by Hilary from Austin, Texas

Wish I could've stayed longer!

Posted 23-Apr-2014
Location: Very convenient to I35E, to restaurants and shopping.
Thoroughly enjoyed it. Pleasant staff. Attractive decor (looked very new). Clean room and bathroom (important!) Very very comfortable beds. Many choices on the complimentary breakfast buffet. I've never stayed at a Best Western before. The experience at this one will encourage me to book at Best Western again!
5 out of 5
Recommended
for Everyone
by Cartwright Fam from Merced, Ca

Great location!

Posted 21-Apr-2014
We were there for 4 days, originally only 3 and they continued our expedia price for extra night! Staff was extra accommodating! Full breakfast was excellent! Would be our top choice if we ever go to Denton again!