Ratings based on 394 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Knoxville, TN

Beautiful hotel with spacious rooms.

Posted 27-Jan-2015
Pros: Breakfast
Cons: Hot tub outside dirty and not working properly, and uncomfortable furniture in sitting area of the room.
The hotel is very pretty, in a convenient locale in Denton. The rooms were very spacious, two separate areas, one for the bedroom the other the sitting area. The furniture in the seating area was extremely uncomfortable, the couch was horribly uncomfortable. I propped up two pillows on the end, and sat there, but the remainder of the couch we could not use, we even tried putting pillows under the couch pillow, no luck! My husband sat in the office chair in lieu of the couch. There was a round tall bar table, with two chairs, but the bar chairs were totally uncomfortable. When walking into the room, the room looked very nice, but when trying to use the furniture, NOT! The hot tub outside was NOT clean and did not function properly. There was a small refrigerator and microwave which was nice to have in the room. The shower was spacious, nice. The bed and pillows were very comfortable. Breakfast was served daily with custom omelets, they were awesome! Decent hotel for the $$$.
5 out of 5
Recommended
for Everyone
by A verified traveller

Anniversary Night

Posted 2-Jan-2015
Stayed overnight for our 15th Anniversary. Great room at a great price. Room was clean and comfortable. We were able to adjust the temp as we needed.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location! Excellent stay!

Posted 15-Dec-2014
Cons: The front end staff could be friendlier, though for the most part, everyone made us feel welcome.
Excellent experience overall with shopping and restaurants nearby. Great hotel if attending graduations at TWU or UNT.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Wilson

Excellent, convenient, shopping

Posted 7-Dec-2014
Great hotel. Great location. Near shopping, restaurants, and most of all only 5 minutes from UNT. Hotel was VERY clean and staff was great. Love the washer and dryer on site. The breakfast was awesome too. This was a great hotel
2 out of 5
by A verified travellerfrom West Sussex, UK

Overrun by forty 12-year olds!

Posted 5-Dec-2014
Pros: Smart and modern appearance; good bathroom.
Cons: Sound-proofing between the floors and the rooms is very poor. The doors shut noisily so could be given sound-deadening stoppers.
A very disappointing experience over 4 nights. The hotel was totally overrun by forty 12-year olds on a sports trip, together with their adult coaches. Every night the sports group treated the place as if it was booked exclusively for them, giving no consideration to the other guests: constantly slamming doors, loud conversation in the corridors, kids running around - some nights until 3am. The breakfast bar resembled a school canteen. We were advised by the hotel staff to have breakfast either at 6am or just before it closed at 10am - neither of which was a particularly appealing idea. The hotel staff offered to phone the rooms where noise was being made - but it was coming from all around us so it was difficult to pinpoint the offenders and this was not very practical or effective.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Nov-2014
This is the Best, Pun intended Best Western I have ever seen. Was recommended to me and I would recommend to anyone going to Denton, TX. Hotel is new and clean and the rooms are nicer than many apt I have been in lately. Great Showers and staff was great.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Oct-2014
Quick stay on the way through town. Beautiful room. High ceilings. Very comfortable beds.
4 out of 5
Recommended
for Families
by Kathyfrom Omaha

perfect for my stay

Posted 23-Oct-2014 on Hotels.com
Best Western is a very clean and comfortable. The staff are friendly and helpful. I was there for 4 nights for my daughters wedding and it was a perfect location. The only complaint I had was that the hotel ran out of hot water in the morning. The rest of the day was fine but in the morning there was not enough hot water.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Oct-2014
Wonderful experience, have stayed here before, will stay there again.
5 out of 5
Recommended
by Diane Allbright

This traveller left a rating score only Posted 20-Oct-2014 on Hotels.com