Ratings based on 414 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-May-2015
Pros: Nice decor and great breakfast.
Cons: Kind of picky, but the pillows are NOT very soft.
Location: Convenient for travel except for current road work.
Wonderful relaxing experience with great food and very courteous staff.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bolton

2nd visit and would return anytime

Posted 2-May-2015
Our second visit here in last year on our way down to DFW airport from Oklahoma. Spacious rooms, very clean and modern with restaurants within walking distance. Excellent value for £82. Only downside was that there was no butter at breakfast and despite all my efforts could not get the Spanish speaking breakfast lady to understand!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 1-May-2015
Very nice hotel with exceptional staff. Will definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location for dining & shopping

Posted 13-Apr-2015
Very nice. Comfortable beds & great shower. Really good breakfast buffet. Would recommend highly.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sealy, Tx

Wow!

Posted 23-Mar-2015
Pros: Cleanliness of room, showers, ceiling fans, customer service, made to order omelettes
Location: The location was very convenient to major freeway, malls, shopping center and within walking distance to several restaurants.
Very impressed with the facility and rooms. The rooms were very clean. The ceiling fans were a very nice surprise. The shower was cool. Definately booking here again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Idaho

Great place

Posted 22-Mar-2015
Pros: Room size
Cons: Water pressure.
Location: Near UNT shopping and restraints
The room was very comfortable, clean and quiet. Service was great. Breakfast was great!
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Georgetown, TX

Great hotel in Denton!

Posted 9-Mar-2015
Pros: Breakfast, hotel staff, comfortable well appointed room
Cons: Some mildew in the shower...a common oversight. Not to the point of being gross...just noticeable if you look for it.
Location: Plenty of good quality restaurants nearby as well as University of North Texas.
Computers were down when we arrived (apx 10:30 pm) but the guys working the desk did their best to get us checked in as quickly as they could. The room was nice. Very big, with comfy beds, 2 flat screen TV's, microwave, fridge, coffee maker, wet bar, safe and ceiling fans! One of the fans didn't work, but the one that did was enough as it was a cool evening. Shower needed attention as do most hotel showers, but overall the room was very clean, quiet, and well appointed. Breakfast was to die for... Scratch made omelets, pancakes, waffles, fresh fruit, etc...all well displayed and really, really fresh. We will be staying at Best Western Premier Hotels more frequently!
2 out of 5
by A verified traveller

Posted 9-Mar-2015
Cons: Have maintenance staff available when problems occur.
Bathroom sink was not draining properly. Spoke with front desk staff who attempted to unstop it but were unable to accomplish it. Nothing more was done so the drain was a problem both days. Hotel did not provide us another room.
1 out of 5
Recommended
for Families
by Jenniferfrom Dallas

Very disappointed!!!!

Posted 17-Feb-2015 on Hotels.com
We called earlier in the day to see if we could check in early and gave all 4 names the reservations were under and were told that was no problem. I arrived at 2:45 and was told my room wasn't ready..no problem she told us it would be about 20 minutes so we left to get food. I got back at 3:05 and was given my room keys along with another person in our group but when I got to my room it was still being cleaned and my friends room had not even been started. Our rooms were finally available at 3:50. We were each given 1 complimentary drink voucher for our wait.(which seems kind of cheap considering we waited nearly an hour Then while we are getting ready for our competition we were supposed to be at by 5:30 my husband found a cup from the bar with alcohol left in it from whoever was in the room before. That was a mighty fine job they did cleaning.The manager(I'm assuming that's who he was) offered to take $20 off my room and did give me another drink pass for my husband. I probably would have been okay with everything but then I find out another person in our group got 2 drink vouchers for her and the other adult in her room simply because their fan didn't work! That was not acceptable! And to top everything off the final person in our group wasn't able to stay at your hotel with us because even though she had a reservation they gave her room away! I'm very upset at the fact I had to wait almost an hour to check in. It's not my fault they had 50 people check out at noon.
5 out of 5
Recommended
for Families
by A verified traveller

Great hotel-close to everything

Posted 16-Feb-2015 on Hotels.com
Beautiful!!! Great stay. Hotel is super clean and looks brand new.