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Kasa Delray Beach South Florida – Avis

3.5 out of 5
Kasa Delray Beach South Florida
5660 W Atlantic Ave, Delray Beach, FL

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 18 avis sur 29." "
Note de 8 – Bien, d’après 3 avis sur 29." "
Note de 6 – Acceptable, d’après 3 avis sur 29." "
Note de 4 – Médiocre, d’après 1 avis sur 29." "
Note de 2 – Terrible, d’après 4 avis sur 29." "

9,4/10

Propreté

8,4/10

Commodités

9,0/10

État et installations de l’hébergement

Avis

10/10 – Excellent

craig

Points forts : Propreté, état et installations de l’hébergement
Very nice and convenient
Séjour de 2 nuits en mai 2024
Kasa Delray Beach South Florida a répondu le 10 mai 2024
Hi Craig, Thank you for your positive rating! It's wonderful to hear that you found your stay very nice and convenient. Ensuring our guests' comfort is our top priority, and we're delighted that you enjoyed your time with us. We eagerly anticipate the opportunity to welcome you back for another fantastic stay! Best regards, Team Kasa

10/10 – Excellent

Acton

Séjour de 2 nuits en avril 2024
Kasa Delray Beach South Florida a répondu le 17 mai 2024
Hi Acton,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa

10/10 – Excellent

Mark

Points forts : Propreté, état et installations de l’hébergement
Séjour de 4 nuits en janvier 2024
Kasa Delray Beach South Florida a répondu le 27 janv. 2024
Hi Mark,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

6/10 – Acceptable

Alan S

Voyage en famille
Points faibles : Confort de la chambre
Bed linens were not comfortable, and poor quality. Bathroom amenities were great!
Séjour de 2 nuits en novembre 2023
Kasa Delray Beach South Florida a répondu le 22 nov. 2023
Hi Alan,Thank you for sharing your feedback about your stay. We're glad to hear that you enjoyed our bathroom amenities! However, we're sorry to learn that the bed linens did not meet your comfort expectations. At Kasa, we strive to provide high-quality accommodations in every aspect of our guests' experience, and it seems we fell short in the area of bedding during your stay.Your input is invaluable to us, and we will look into improving the quality of our bed linens. We are committed to ensuring our guests have a comfortable and enjoyable stay, and your feedback helps us in this mission.If there's anything more you'd like to share or if we can assist you in any other way, please don't hesitate to reach out. We hope to have the opportunity to host you again and provide a more comfortable and satisfying experience.Sincerely,Team Kasa

10/10 – Excellent

Jaclyn

Voyage d’affaires
Points forts : Propreté, confort de la chambre
Great place
My husband stayed here about 13 weeks for work. It was clean, staff was friendly and always helpful. Loved that it had the full kitchen, with washer and dryer in the unit.
Séjour de 7 nuits en novembre 2023
Kasa Delray Beach South Florida a répondu le 18 nov. 2023
Hi Jaclyn,Thank you for taking the time to share your wonderful experience at Kasa Delray Beach South Florida. We are delighted to hear that your husband had a great long-term stay with us. Our dedicated staff takes pride in providing clean and comfortable accommodations, and they will be thrilled to know that their friendly and helpful service made a positive impact on your stay. We understand the importance of having a full kitchen and in-unit washer and dryer, and we're glad these amenities added convenience and comfort to your experience. We sincerely appreciate your kind words and look forward to welcoming you and your husband back for another exceptional stay in the near future.Best regards,Team Kasa

10/10 – Excellent

Chase

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
I honestly can say I'll never book a hotel again if there is a Kasa available. The privacy is so nice. It's a nice little home away from home
Séjour de 5 nuits en juin 2023
Kasa Delray Beach South Florida a répondu le 22 sept. 2023
Hi Chase,We're glad you enjoyed your stay at Kasa Delray Beach South Florida. Providing a private and comfortable experience is what we aim for. Thank you for your kind words and we hope to welcome you back soon.Best regards,Team Kasa

6/10 – Acceptable

Desiree

Points forts : Propreté, commodités et état et installations de l’hébergement.
There is no sound insolation at all. This is not the place to say if you are a light sleeper
Séjour de 4 nuits en mai 2023
Kasa Delray Beach South Florida a répondu le 13 sept. 2023
Hi Desiree,Thank you for taking the time to provide feedback about your recent stay. We are genuinely sorry to hear that you experienced issues with sound insulation during your visit. We understand how crucial a peaceful and restful environment is for our guests, and we sincerely apologize for any inconvenience this may have caused.If you have any additional comments or suggestions, please feel free to share them with us. Your satisfaction is our top priority, and we are committed to making the necessary changes to enhance your experience.Sincerely,Team Kasa

10/10 – Excellent

John

Points forts : Propreté, confort de la chambre
Excellent Place
Place was very clean and close to the pool. Enjoyed the view and the walking path around the complex. I will stay again in the future.
Séjour de 4 nuits en mai 2023

2/10 – Terrible

Benjamin

Points faibles : Confort de la chambre
My experience wasn’t good we had a lot of problems every time we had to leave the room because the door sometimes wouldn’t lock so I had to leave the room unlocked sometimes, also the room smell like mold most of the time and on the last day of the stayed we had to check out at 11 and I asked them if my wife can stay a couple hours until I can go pick her up because I was at work and they said NO even if they change me for those extra 2 hours they still said no so I had to leave work and went to pick her up am very disappointed with kasa I wouldn’t recommend it
Séjour de 9 nuits en mai 2023

4/10 – Médiocre

daniel

Points forts : Propreté, confort de la chambre
Nightmare Check-in
Very nice property overall. Check-in was a nightmare. First room door was ajar. Feared someone in the room. Left to retrieve luggage and call the help line. Door locked and could not be reopened. Spent an hour with customer service. Unable to enter room. They sent me upstairs to try a different room which was occupied! Tenant obviously aggravated with me trying to enter
Séjour de 3 nuits en avril 2023

10/10 – Excellent

Lisa

Points forts : Propreté, confort de la chambre
Séjour de 3 nuits en avril 2023

2/10 – Terrible

Shauna

Voyage d’affaires
Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
Worst experience ever had. Want to warn people not to use Kasa at all. This property was very unsafe. Everything done remotely, No way to secure door/unit internally. Had man enter unit and bedroom at 12:45 am somehow had code, luckily left. Someone in empty unit next to me opening drawers, walking through unit, using water, etc. a little later. Tried contacting Kasa immediately, could only email. Two men dressed in black with hoodies over heads running around parking lot looking into and around every car about half hour later. Tried contacting Kasa again. Didn't know if I should call police. No one to talk to. All I could do was email. Kasa rep responded only to email. No one from Kasa called police, only said contacted "property manager" who was supposed to contact me in the morning...never did. Kasa "trust and safety" rep called in morning. They did nothing else. Didn't offer to compensate me, didn't offer to house me at different hotel or location (only empty unit next to me), didn't call police, etc. Told them to make sure all of my personal information was deleted as their reservation confirmation stated would happen automatically. Trust and Safety rep said someone would contact me re that. Only received email wanting me to provide more PII which I would not do. Asked twice for someone to call me...never happened. Also, hadn't received "unique code" and no person to talk to upon check-in except going through phone system and then took very long to get to a person.
Séjour de 2 nuits en avril 2023

2/10 – Terrible

Sina

Points forts : Propreté
Points faibles : Commodités
The toilet was not working And the janitor entered the room without authorization and we felt super uncomfortable and afraid
Séjour de 3 nuits en avril 2023

10/10 – Excellent

Vicky

Séjour de 4 nuits en avril 2023

10/10 – Excellent

Sabah

Points forts : État et installations de l’hébergement
Séjour de 3 nuits en mars 2023

8/10 – Bien

Kimberly Ann

8/10 – Bien

Yusary

Séjour de 3 nuits en mars 2023

10/10 – Excellent

Charlene

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
I liked that the property was clean and safe

10/10 – Excellent

martha l

Voyage de couple
Points forts : Propreté, commodités
Great property in a beautiful and quiet place. Surrounded by grass and in front of a little lake. Fully stocked with all you need for a pleasant stay. Great beds and pillows

10/10 – Excellent

Julie, New York

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
This was the cleanest property I have ever stayed at. The unit had everything we needed and was perfect for our family of 4. Great find for the area.
Séjour de 3 nuits en septembre 2022

10/10 – Excellent

Kim

Points forts : Propreté, commodités et état et installations de l’hébergement.
They had all the necessary things u could think of…. They even had oil food
Séjour de 4 nuits en août 2022
Team Kasa a répondu le 12 sept. 2022
Hi Kim, we're glad you enjoyed our amenities, including those we provide in the kitchen. We look forward to having you back on your future travels to Delray Beach!

2/10 – Terrible

michael

Voyage en famille
Points forts : Propreté, confort de la chambre
Séjour de 4 nuits en mars 2022

6/10 – Acceptable

Arthur H.

Points forts : Propreté, confort de la chambre
Delray condo
One bedroom unit very nice. However, several small items need correcting. Bedroom faced east and did not have black out curtains. Very bright in the morning. Tub extremely slippery, needed mat or non-skid appliques. Temperature control of shower very imprecise. TV not user friendly at all. Could not get any network shows at all. Did have Netflix and Prime Video but could not watch any live shows. Missed the NFL games. If a property is going to have a complicated system, they should provide a written user manual.
Séjour de 3 nuits en janvier 2022

10/10 – Excellent

Beth

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
The property is in a great location and in close proximity to many food and shopping options as well as the beach. I will definitely stay here again!
Séjour de 3 nuits en décembre 2021
Kasa Living a répondu le 28 déc. 2021
Beth, We're glad to hear you enjoyed your stay with Kasa! We look forward to hosting you again in the future. Wishing you safe travels! Here to help, Team Kasa

10/10 – Excellent

Daniel

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great location! Its only a 13 minute straight drive to the the heart of the restaurants and 15 minute drive to the beach. The restaurant scene was on point and delicious! Very spacious place with a great design! We used the gym and the pool a few times when we just wanted to hangout before dinner. They provide all the essentials including 2 beach towels so it helped me not have to over pack. Place also has 2 huge TV: living room and bedroom with more channels then you can ever ask for. This was a great amenity as we were planned a this to be a very relaxing vacation and was great to come home after dinner and be able to chill and watch a movie. Would highly recommend staying here!
Séjour de 7 nuits en octobre 2021
Kasa Living a répondu le 5 nov. 2021
Daniel, We're glad to hear you enjoyed your stay with Kasa! We look forward to hosting you again in the future. Wishing you safe travels! Here to help, Team Kasa