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I am very happy that I stayed with the Oberoi hotel. The quality of service that they provided was impeccable. They went above and beyond to make sure that we were comfortable throughout our stay. I would highly recommend their hotel if you are looking for a safe, clean and beautiful hotel. Their attention to detail is amazing and the fine touches to make guest feel at home and welcome were highly appreciated.
A few of my highlights:
- Baked goods on departure day
- FREE driver services to Ambience mall
- Very clean rooms, everyday!!
- FREE sauna and steam access
- fresh fruit in the room daily
- amazing daily breakfast with a plethora of items to chose from and includes north and South Indian dishes
Toni
Stayed 7 nights in Mar 2024
Response from Best regards, Abhishek Panshikar Vice President on Mar 30, 2024
Dear Guest, Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon. The entire team and I are overwhelmed by your heartening feedback and thank you for taking out the time to share such an incredible review and your generous recommendation. Your feedback is precious to us. It’s an absolute delight to read your review and I am pleased that you were impressed with all aspects of your stay. I am glad that together as a team we created the most wonderful experience for you and that you have taken back fond memories. The detailed review of your experience makes me feel proud to be working with such an efficient and strong team who not only takes pride in showcasing our hospitality but also puts in their heart and soul to ensure each guest leaves as an ambassador of our hotel. Once again, thank you for leaving such a kind feedback and we look forward to welcoming you back many more times.
Response from Best regards, Abhishek Panshikar Vice President on Feb 21, 2024
Dear Guest, Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon.I am happy to read that we were able to meet your expectations with regards to our hospitality, giving me an immense sense of satisfaction to learn that you have enjoyed your time with us. We make every effort to maintain the high standards of timely and quality service delivery that The Oberoi, Group is renowned for, and we are delighted that we have been successful in achieving this during your recent visit. Our team is our asset and we make great efforts to train our team to deliver excellence – I am glad that everyone looked after you well. Your positive sentiments have been communicated to everyone in the hotel and they are so pleased to know that they could serve you well. We value your support and look forward to welcoming you back soon.
An excellent hotel. There is good dining in the hotel, and the hotel has an excellent fitness area when compared with all of the other hotel fitness areas I have been to. If I ever find myself in Delhi again, I would love to stay at this hotel again.
Franchine
Stayed 1 night in Feb 2024
Response from Best regards, Abhishek Panshikar Vice President on Feb 5, 2024
Dear Guest, Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon.I am happy to read that we were able to meet your expectations with regards to our hospitality, giving me an immense sense of satisfaction to learn that you have enjoyed your time with us. We make every effort to maintain the high standards of timely and quality service delivery that The Oberoi, Group is renowned for, and we are delighted that we have been successful in achieving this during your recent visit. I am glad that you loved the fitness Centre at the Hotel.Our team is our asset and we make great efforts to train our team to deliver excellence – I am glad that everyone looked after you well. Your positive sentiments have been communicated to everyone in the hotel and they are so pleased to know that they could serve you well. We value your support and look forward to welcoming you back soon.
The staff all around were exceptional and amazing service.
If we are in New Delhi we will be back.
Maria and John from Canada
Maria
Stayed 2 nights in Jan 2024
Response from Best regards, Abhishek Panshikar Vice President on Jan 9, 2024
Dear Guest, Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon.I am so happy to read your endearing feedback and pleased that we have lived up to your expectations. I am glad that you appreciated the hospitality at the hotel. Our team is our asset and we make great efforts to train our team to deliver excellence – I am glad that everyone looked after you well. Your positive sentiments have been communicated to everyone in the hotel and they are so pleased to know that they could serve you well. We value your support and look forward to welcoming you back soon.
Response from Best regards, Abhishek Panshikar Vice President on Dec 26, 2023
Dear Guest, Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon.I am so happy to read your endearing feedback and pleased that we have lived up to your expectations and made you feel well-cared for. I am glad that you loved the room and enjoyed the food and hospitality at the hotel. My team and I are very happy to read that we could create a pleasant experience for you. We strive to ensure that all our guests are comfortable at every stage of their stay and I am delighted that we could provide you with such an experience.We value your support and look forward to welcoming you back soon. Best regards, Abhishek PanshikarVice President & General Manager The Oberoi, Gurgaon
Response from Best regards, Abhishek Panshikar Vice President on Dec 22, 2023
Dear Guest, Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon.I am happy to read that we were able to meet your expectations with regards to our hospitality, giving me an immense sense of satisfaction to learn that you have enjoyed your time with us. We make every effort to maintain the high standards of timely and quality service delivery The Oberoi, Group is renowned for, and we are delighted that we have been successful in achieving this during your recent visit. The Oberoi, Gurgaon experience is incomplete without our team who takes pride in creating a balance of luxury, attentive yet unobtrusive service, and pays attention to even the smallest of details of our guests. We are committed to consistently providing efficient and heartfelt service to all our guests and such appreciation motivates each one of us to continue delivering excellence in all aspects of our services. We look forward to the delight of welcoming you back many more times and assure you of memorable stays each time you visit us.
10/10 Excellent
Radhika
Travelled with family, Travelled with family and small children
Response from Best regards, Abhishek Panshikar Vice President on Dec 22, 2023
Dear Guest, Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon.I am so happy to read your endearing feedback and pleased that we have lived up to your expectations. I am glad that had a comfortable stay at the Hotel.My team and I are very happy to read that we could create a pleasant experience for you. We strive to ensure that all our guests are comfortable at every stage of their stay and I am delighted that we could provide you with such an experience. We value your support and look forward to welcoming you back soon.
This fabulous hotel exceeded all expectations in every way possible! From the flawless check-in to the beautiful, modern room to the restaurants to the pool attendants to the entire Oberoi staff, everything was 7 stars! We thoroughly enjoyed our 4 night stay at the Oberoi Gurgaon which made it very difficult to leave. Thanks for an incredible experience !
Chris
Stayed 3 nights in Oct 2023
Response from Best regards, Abhishek Panshikar Vice President on Oct 31, 2023
Dear Guest, Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon.I am so delighted to read your endearing feedback and pleased to learn that we have lived up to your expectations and made you feel well-cared for. I am glad that you loved the room at the Hotel and appreciated the food and hospitality at the Hotel. My team and I are very happy to read that we could create a pleasant experience for you. We strive to ensure that all our guests are comfortable at every stage of their stay and I am delighted that we could provide you with such an experience.We value your support and look forward to welcoming you back soon. Best regards, Abhishek PanshikarVice President & General Manager The Oberoi, Gurgaon
They have set the bar extremely high. I traveled alone and right from the time I got outbid the airport with a couple of staff waiting there, to check in process, showing me the property, super friendly staff, neat and clean. It was the staff that made the stay extremely comfortable. Of course, the room and amenities were bang on as well.
Kaushiki
Stayed 1 night in Oct 2023
Response from Best regards, Abhishek Panshikar Vice President on Oct 23, 2023
Dear Guest, Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon.I am delighted to read that we could make your stay a memorable one. I am glad that you enjoyed the care and warmth showered by the team. From the time of arrival at the hotel till the check-out, we strive to ensure all our guests are comfortable at every stage of their stay and I am delighted that we could provide you with such an experience.The Oberoi, Gurgaon experience is incomplete without our team who takes pride in creating a balance of luxury, attentive yet unobtrusive service, and pays attention to even the smallest of details of our guests. We are committed to consistently providing efficient and heartfelt service to all our guests and such appreciation motivates each one of us to continue delivering excellence in all aspects of our services. I have shared your feedback with everyone at the hotel, especially with Rishah–and nothing gives him more happiness than knowing that our guests feel welcomed and cared for. We look forward to the delight of welcoming you back many more times and assure you of memorable stays each time you visit us.
Response from Best regards, Abhishek Panshikar Vice President on Oct 9, 2023
Dear Guest, Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon.We are grateful for the wonderful review you have shared and it is a delight to note that you have had a comfortable stay.It’s an absolute delight to read your review and I am pleased you were impressed with all aspects of your stay. I am glad that together as a team we created the most wonderful experience for you and that you have taken back fond memories. Thank you so very much for acknowledging our efforts and I hope to welcome you back soon.
Absolutely stunning property with all modern amenities. It was my fathers 75th Birthday and the entire Hotel staff made it a truly memorable experience. While the entire staff was courteous Special mention about Ramit who is a front office supervisor was super courteous and took care of everything we asked for. Experience to be remembered. Will definitely visit again in future.
Shantanu
Stayed 1 night in Oct 2023
Response from Best regards, Abhishek Panshikar Vice President on Oct 4, 2023
Dear Guest, Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon.I am so happy to read your endearing feedback and pleased that we have lived up to your expectations. I am glad that you loved your room, and appreciated the food and hospitality at the hotel. Our team is our asset and we make great efforts to train our team to deliver excellence – I am glad that everyone looked after you well. Your positive sentiments have been communicated to everyone in the hotel and they are so pleased to know that they could serve you well. We value your support and look forward to welcoming you back soon.
The Oberoi lives up to its reputation and provides a sublime experience. The SPA, food and yoga classes are world class, while the Piano bar provides a serene backdrop for any business discussion.
Csaba
Stayed 4 nights in Sep 2023
Response from Best regards, Abhishek Panshikar Vice President on Sep 23, 2023
Dear Guest, Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon.I am delighted to read that we could make your stay a memorable one. I am glad that you enjoyed the care and warmth showered by the team. From the time of arrival at the hotel till the check-out, we strive to ensure all our guests are comfortable at every stage of their stay and I am delighted that we could provide you with such an experience.I have shared your compliments with everyone in the hotel, which for sure will help all of us achieve even greater levels of excellence.We appreciate your wonderful review and look forward to welcoming you back many more times.
I have been stayed at this property quite a lot of times . Very good service . Oberoi has been my first pick in India .
This time the restaurant is closed , only 360 is open . And a small incident happened in my room . The staff reacted quickly . And when I checked out , one staff asked about it . Really appreciate that they do care about the guest’s stay . Other than that , everything is good .
Looking forward to my next Oberoi experience.
Chenbo
Stayed 4 nights in Jul 2023
Response from Best regards, Abhishek Panshikar General Manager on Aug 2, 2023
Dear Guest, Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon.I am so happy to read that we were able to meet your expectations with regards to our hospitality, giving me an immense sense of satisfaction to learn that you have enjoyed your time with us. We make every effort to maintain the high standards of timely and quality service delivery that The Oberoi, Group is renowned for, and we are delighted that we have been successful in achieving this during your recent visit. Please accept my sincere apologies for the lapse that occurred from our end and the inconvenience caused to you. May I assure you that the matter has been addressed by me personally with the relevant department head so that such an issue does not happen again. I would also like to apprise you that in a few months’ time, we will have a brand new Indian restaurant at the hotel and I am certain you will enjoy dining there.We value your support and look forward to welcoming you back soon.
Nice hotel located nearby offices. Good services as well. Some pain points: air conditioning is crazy and you keep going from super hot areas to super cold ones; lights in the room are sparse and not easy to use; the restaurant staff keep asking how you feel every 10 minutes which becomes annoying
Marco
Stayed 4 nights in Jul 2023
Response from Best regards, Abhishek Panshikar General Manager on Jul 24, 2023
Dear Guest, Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon.I am very disappointed to read your feedback. Please accept my heartfelt apologies.I have noted your feedback regarding the temperature of the air conditioner not being the same across the hotel, the lights in the rooms are not easy to use and the restaurant staff not being mindful. Please accept my sincere apologies for what you experienced. Rest assured that all the above shall be addressed by me personally with the concerned department heads and appropriate measures shall be put in place so that such instances never happen again. We value your support and look forward to welcoming you back soon.
Excellent location and amenities. Breakfast was awesome.
Shesha Vishnu Sujana
Stayed 4 nights in Jul 2023
Response from Best regards, Abhishek Panshikar General Manager on Jul 24, 2023
Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon.I am so delighted to read your endearing feedback and pleased to learn that we have lived up to your expectations and made you feel well cared for. I am glad that you appreciated the food and hospitality at the Hotel. My team and I are very happy to read that we could create a pleasant experience for you. We strive to ensure that all our guests are comfortable at every stage of their stay and I am delighted that we could provide you with such an experience.We value your support and look forward to welcoming you back soon.
10/10 Excellent
PIYUSH
Travelled with family and small children
Jul 1, 2023
Whole property was luxury
We had 1 day staycation and it was awesome
Staying in a lap of luxury
PIYUSH
Stayed 1 night in Jun 2023
Response from Abhishek Panshikar General Manager The Oberoi, Gu on Jul 3, 2023
Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon. We are grateful for the wonderful review you have shared and it is a delight to note that you have had a comfortable stay. It’s an absolute delight to read your review and I am pleased that you were impressed with all aspects of your stay. I am glad that together as a team we created the most wonderful experience for you and that you have taken back fond memories. Thank you so very much for acknowledging our efforts and I hope to welcome you back soon. Best regards, Abhishek PanshikarGeneral Manager The Oberoi, Gurgaon
Response from Abhishek Panshikar General Manager The Oberoi, Gu on Jun 20, 2023
Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon.We are grateful for the wonderful review you have shared and it is a delight to note that you have had a comfortable stay.It’s an absolute delight to read your review and I am pleased that you were impressed with all aspects of your stay. I am glad that together as a team we created the most wonderful experience for you and that you have taken back fond memories. Thank you so very much for acknowledging our efforts and I hope to welcome you back soon.Best regards, Abhishek PanshikarGeneral Manager The Oberoi, Gurgaon
The property is nice, clean, peaceful and has amazing restaurants. The residential block is separate from the restaurants which provides privacy and isolation. The pool side is beautiful.
The staff is very helpful and courteous. The variety of food is excellent.
I had a very comfortable stay.
Divya
Stayed 1 night in May 2023
Response from Abhishek Panshikar General Manager The Oberoi, Gu on May 24, 2023
Dear Guest, Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon.I am so happy to read your endearing feedback and pleased that we have lived up to your expectations. I am glad that you loved the pool, and appreciated the food and hospitality at the hotel. Our team is our asset and we take great efforts to train our team to deliver excellence – I am glad that everyone looked after you well. Your positive sentiments have been communicated to everyone in the hotel and they are so pleased to know that they could serve you well. We value your support and look forward to welcoming you back soon. Best regards, Abhishek PanshikarGeneral Manager The Oberoi, Gurgaon
Very comfortable and pleasant experience. Good service. Friendly staff
Sonam
Stayed 1 night in Feb 2023
Response from Best regards, Abhishek Panshikar General Manager on Feb 27, 2023
Dear Guest, Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon.We are grateful for the wonderful review you have shared and it is a delight to note that you have had a comfortable stay.It’s an absolute delight to read your review and I am pleased that you were impressed with all aspects of your stay. I am glad that together as a team we created the most wonderful experience for you and that you have taken back fond memories. Thank you so very much for acknowledging our efforts and I hope to welcome you back soon.
Spacious, good and clean rooms. Helpful & curteous staff.
We enjoyed our stay along with family members son and grandchildren.
Bhupendra
Stayed 1 night in Feb 2023
Response from Abhishek Panshikar General Manager The Oberoi, Gu on Feb 20, 2023
Dear Guest, Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon.I am so happy to read your endearing feedback and pleased that we have lived up to your expectations. I am glad that you loved your room, and appreciated the food and hospitality at the hotel. Our team is our asset and we take great efforts to train our team to deliver excellence – I am glad that everyone looked after you well. Your positive sentiments have been communicated to everyone in the hotel and they are so pleased to know that they could serve you well. We value your support and look forward to welcoming you back soon.
I am very much impressed by your excellent service and hospitality started from airport pickup to check out .
Mattress in room are too soft me . Otherwise very thing is superb . Please keep it up
Madan Pal
Stayed 1 night in Feb 2023
Response from Best regards, Abhishek Panshikar General Manager on Feb 14, 2023
Dear Guest, Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon.I am happy to read that we were able to meet your expectations with regards to our hospitality, giving me an immense sense of satisfaction to learn that you have enjoyed your time with us. We make every effort to maintain the high standards of timely and quality service delivery that The Oberoi, Group is renowned for, and we are delighted that we have been successful in achieving this during your recent visit. I am glad that you loved your room, and appreciated the food and hospitality at the restaurant.The Oberoi, Gurgaon experience is incomplete without our team who takes pride in creating a balance of luxury, attentive yet unobtrusive service, and pays attention to even the smallest of details of our guests. We are committed to consistently providing efficient and heartfelt service to all our guests and such appreciation motivates each one of us to continue delivering excellence in all aspects of our services. We look forward to the delight of welcoming you back many more times and assure you of memorable stays each time you visit us.
The amazing customer service! This was my third visit to this hotel and no doubt, I’ll be back! Thank You!!!
david
Stayed 1 night in Jan 2023
Response from Abhishek Panshikar General Manager The Oberoi, Gu on Feb 3, 2023
Dear Guest, Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon.I appreciate you choosing us out of the many options available today and for writing such an endearing and elaborate review. I am happy to read that we were able to meet your expectations with regards to our hospitality, giving me an immense sense of satisfaction to learn that you have enjoyed your time with us. We make every effort to maintain the high standards of timely and quality service delivery that The Oberoi, Group is renowned for, and we are delighted that we have been successful in achieving this during your recent visit. I have shared your compliments with everyone in the hotel, which for sure will help all of us achieve even greater levels of excellence.Once again, thank you for leaving such kind feedback and we look forward to welcoming you back many more times.
Great stay - amazing hotel and service. The hotel goes out of its way to make you feel comfortable and personalize the stay!
Vikas
Stayed 2 nights in Jan 2023
Response from Abhishek Panshikar General Manager The Oberoi, Gu on Jan 7, 2023
Dear Guest, Thank you for taking the time to post a review of your stay at The Oberoi, Gurgaon.I am happy to read that we were able to meet your expectations with regards to our hospitality, giving me an immense sense of satisfaction to learn that you have enjoyed your time with us. We make every effort to maintain the high standards of timely and quality service delivery that The Oberoi, Group is renowned for, and we are delighted that we have been successful in achieving this during your recent visit. I have shared your compliments with everyone in the hotel, which for sure will help all of us achieve even greater levels of excellence.Once again, thank you for leaving such kind feedback and we look forward to welcoming you back many more times.