Outdoor dining

Reviews of Lemon Tree Hotel, Udyog Vihar, Gurugram

4 out of 5
Lemon Tree Hotel, Udyog Vihar, Gurugram
866 Udyog Vihar, Gurugram, Delhi N.C.R

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 70 reviews" "
Rating 8 - Good. 25 out of 70 reviews" "
Rating 6 - Okay. 21 out of 70 reviews" "
Rating 4 - Poor. 6 out of 70 reviews" "
Rating 2 - Terrible. 5 out of 70 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pradeep

Stayed 1 night in Dec 2023

6/10 Okay

Sarbjit

Liked: Staff & service
Disliked: Cleanliness
Rooms very small
Stayed 3 nights in Oct 2023

10/10 Excellent

Manoj Kumar, VISAKHAPATNAM

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay. Check In is smooth, got the room within few mins. Wifi could have been better
Stayed 1 night in Aug 2023

8/10 Good

Dyah

Liked: Staff & service
All the staff was very friendly and helpful. Communication was not a problem. Breakfast was satisfying.
Stayed 1 night in Feb 2023

2/10 Terrible

Dr Adarsh

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very old lemon tree not upto mark
Stayed 1 night in Feb 2023

4/10 Poor

Vir

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

saurbh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2022

6/10 Okay

Dhruv

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms weren’t clean. There was a terrible smell in the room as well and we had to request for room fresheners. However, the food was decent.
Stayed 1 night in Dec 2021

8/10 Good

Narendra

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2021

6/10 Okay

Vijay

It was good
Rooms are very small and service are very bad thay are treat like government office
Stayed 2 nights in Feb 2020

6/10 Okay

Abhinay

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

SHIRISH

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

CHANDAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality of service and location.
Stay was very good.
Stayed 3 nights in Jul 2019

10/10 Excellent

Padam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Excellent location; however, not great cleanliness.
Stayed 1 night in Feb 2018

4/10 Poor

m, Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boring and out of every facility . Below ave.Hotel
Not great at all with overall experience was not satisfactory.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was a one day business trip. It is near IGI so that was one of the selling points
Stayed 1 night in Nov 2017

10/10 Excellent

Hariharan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was good
Stay was good and service was good
Dear Guest, Thank you for your lovely feedback regarding your visit to Lemon Tree Hotel, Udyog Vihar. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Pawan Kumar Hotel Manager Lemon Tree Hotel, Udyog Vihar, Gurugram

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Decent hotel, staff less knowledgeable
The hotel itself is fine -clean enough, close to Cyber City. There is A/C in the rooms, as well as fans. Bathrooms equipped with toilet paper, soap, hair dryer, etc. It's not a hotel to spend a lot of time in, but if you're looking for somewhere to rest your head, it's not a bad choice. The hotel staff are less knowledgeable than expected. I had called ahead to book a car from the airport, which they forgot about and I ended up spending two hours at the airport waiting for them to come pick me up. On two occasions the car from the hotel took me to the wrong location. Luckily the staff was very accommodating about this and didn't charge me for the wrong drop offs.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Ok room
Everything was fine in the hotel except the exhaust on the terrace, right above our room. It was making lot of sound plus instead of sucking the air from the washroom, it was injecting fuel smell. Had to ask the hotel staff to switch it off and they did it for few hours and switched it on again which I had to bring to their notice again early morning 5am.

4/10 Poor

Laxminarayanan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Small Lemon Branch not a Tree
The rooms are too small and the locality is a challenge for the property. I couldnt open my window screens, as there was some construction happening behind. Free Wifi speed was pathetic and there were connection issues too. Unfortunately, I booked it for all my colleagues too and had to face the music for all these comments from all of them.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Look for other options.
Good for only those who are looking for a night stay and has work around Cyber hub or cyber city. Property is very old and the infrastructure is not great. Restaurant is good and the food options are great! Service is great too. The rooms though are very small and are not worth the price. Location is the only advantage.

8/10 Good

Aishwarya, Shimla, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great experience !
The room was fully furnished, neat and tidy and equipped with wif-fi facility. There was proper lighting, the A/C was functioning well, tea/coffee, mineral water, electric kettle were provided for in the room.

10/10 Excellent

Goutam, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed one night. Was booked at another location however they did not receive the confirmation from hotels.com. They promptly offered me a room at a different property nearby and also allowed me to use one of their rooms temporarily for freshening up before my meeting and arranged to send my luggage to the other location while I was attending my meeting.

8/10 Good

Surender, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Hotel staff is good in hospitality

8/10 Good

John, Doylestown Pennsylvania, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel at a Great price
5 nights here, a very nice hotel, I have stayed here about 5-6 times before. The location is very good, close to my customers.

6/10 Okay

Manish, Mumbai

Liked: Staff & service
Overpriced Biz hotel
Very small budget hotel. Rooms are very small, should stay here only if no options available. Staff is courtious.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Nice experience

4/10 Poor

YKK, Gurgaon

Liked: Staff & service
Disliked: Room comfort
Tedious approach room too small!
The access to hotel is circuitous and without a navigator would be difficult to reach; area too is congested. Room allotted to me (511) was claustrophobic in size.

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Small rooms, courteous staff, Good food
Tiny rooms for the price. Food is good. Neighbourhood is kind of industrial. Cybercity is within 10-15 minutes by vehicle. Staff is very courteous and helpful. Annoying limited time (1 hour only!!) free internet. Nothing fancy. Ok place. No severe complaints.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Very limited space.
The hotel is located right in the middle of a row of houses. Very cramped up space for parking and approaching the hotel. I understand it is a budget hotel but it looks terrible in comparison to other budget hotels and also not located at a convenient place. The bathroom is very very small and ugly. one would not like to even use it. The staff was loud so much so that one could easily hear them inside the room and it woke me up from my sleep wondering if there is an emergency situation around.

8/10 Good

Jeetendra

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel. Slightly overpriced.
Bit too much of lemony scent all over the premises. But overall good place. Decent breakfast that includes a buffet and separately prepared Dosas and parathas for you at not extra cost. Courteous staff. Decent complementary toiletries.

8/10 Good

Kunal

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - Relatively close to the airport
Breakfast options were good. Convenient for travellers since it is 15-20 min from the airport. Rooms were clean and the interior design was good. Location was ok since it is not on the mail street.

6/10 Okay

Manish

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good hotel with comfortable beds and clean bathroom... Hotel staff was swift and mannered...

6/10 Okay

Verified traveller

Liked: Cleanliness
Old small hotel but close to DLF cybercity
The room feels small and needs renovation but is clean. The food (a-la-carte) is good. Breakfast is good. Staff is friendly and helpful. I recommend it if you need to go to DLF cybercity area due to the proximity. The down side is there are no restaurant close by if you get bored of eating at the hotel. Overall not a bad experience.

8/10 Good

Lohith G, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Economical Hotel in Udyog Vihar Phase 5
Made 2 stays at this hotel. Once for 15 days and another for 7 days. This hotel is the most economical in that area. Hotel staff is good. but I had problem with the food. They had very stereotyped breakfast, lunch and dinner. Not much options. salad were not fresh ... I mean the cucumber/tomato/carrot didn't seem fresh. otherwise the stay was pleasant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but Expedia distances are not accurate
Excellent hotel. Expedia claim the hotel is 5.9 kilometers form the airport. The drive to the airport was much longer - the staff said ti was 10 kilometers. Perhaps Expedia measure to the boundary fence of the airport and the actual terminal buildings are not so convienently placed. Any way not an airport hotel.

2/10 Terrible

Dilip, New Jersey, USA

Disliked: Staff & service, property conditions & facilities, room comfort
Bad Experience.
Hotel was horrible. Internet service was VERY SLOW and not up to date. This is MUST for a traveler. Location is in isolated area where there is no restaurant. In-house food quality was poor. Overall I would not recommend to people who needs good internet connectivity and prefer variety food. Room was small. Bathroom sink soap dispenser not working.

4/10 Poor

Sandeep, Kochi, Kerala, India

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
JUST OK
Too cramped and poor upkeep. No Drive Way To the entrance.

6/10 Okay

Thal

Disliked: Staff & service, property conditions & facilities

2/10 Terrible

Nishith Gupta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very decepetive
I think its one of the worst hotel stays ever. The hotel charged me for a double room but instead gave only a single room, the manager refused to meet me for over 45 minutes. The free internet as promised was free only for the first 30 minutes!!The staff would not get cabs on time, very poorly trained staff, the front desk would keep checking their facebook accounts rather than attend to the customer. All aside, the hotel is more like a dorm, quite dirty, not worth the price at all. Definitely a rip off.......

6/10 Okay

A H Rao

Liked: Cleanliness, staff & service, property conditions & facilities
First what is right: A clean hotel- good hygiene - Car rates are reasonable - Hotel staff is courteous and well trained - from airport hotel is only 11 KM. What needs correction: A plate of Boiled Vegetables Rs 415!. - On everything taxes add up to 28% - Food rates are unreasonable and high - I understand corporates get fat discount of 50%. Room rents are of course based on demand and supply like air fares - What cannot be cured: outside hotel is a narrow lane where around 40 cars will be parked and whether you move out by walk or by car you feel exhausted. there is no cool area around. Window view is a closed space.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lemon Tree Guraon
Typical Lemon Tree experience -- very pleasant and helpful staff, clean rooms, good food, and good value for the money. I will be back. My only complaint is that it is necessary to pay for the Internet, but I find that at a lot of hotels.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Only if you are in business trip
Hotel staff were nice, but this hotel is located in the middle of industrial area, good for business trip near by, but no street lamps outside, don't go out after sunset.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lemon Tree Hotel - Udyog Vihar
I first asked to see the room before checking into the hotel. So glad I did. I was shown the only room on that floor that was next to the lift shaft. It was small, dingy, and had a very dirty arm chair in the room. The bathroom had a shower (hole in the wall) covered by a shower curtain. I decided not to check into the hotel. The manager then said he had another room to show me that was better. On principal I would not look at the other room, why did they not show me the better room in the first place ?