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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Property Amenities
In addition to an outdoor pool, Optus Sarovar Premiere Gurgaon provides a health club and a fitness facility. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with high-speed wireless Internet access (surcharge).
This 4-star property offers access to a 24-hour business center, technology support staff, and audio-visual equipment. Event facilities measuring 3000 square feet include conference/meeting rooms, small meeting rooms, and exhibit space. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and barbecue grills. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Onsite parking is complimentary. The property may provide extended parking privileges to guests after check-out (surcharge).
Room Amenities
Rooms
Optus Sarovar Premiere Gurgaon offers 80 air-conditioned accommodations with CD players and DVD players. Balconies open to city or garden views. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Plasma televisions come with satellite channels and free movie channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, makeup/shaving mirrors, complimentary toiletries, and hair dryers.
This Gurgaon hotel provides wired and wireless high-speed Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and direct-dial phones. Additionally, rooms include laptop-compatible safes and welcome amenities. Irons/ironing boards and wake-up calls can be requested. A nightly turndown service is provided.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Dining
A complimentary breakfast is served each morning in the coffee shop.
Oriental Blosson - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Bistrot - This restaurant serves breakfast, lunch, and dinner.
Skewers - This steakhouse serves dinner only.
24-hour room service is available.
Showing 1 - 7 results (of 7)
out of 7 reviews
“Awesome, Value for Money......”
Had a wonderful stay.....very pleasant location, friendly and helpful staff.
“Great Hotel”
The hotel suited me perfectly. I stayed there for 3 nights. Ate at their restaurant for 3 days so I spent roughly 20 000 rupees between the restaurant and the bar. Here how narrow minded manager Anish was so as the clerk Anshul. I took 100 ruppees chips from my room because the bartender failed to give me chips not so spicy. Actually I asked for simple bread which they serve for free at the tables. He said, he will charge me for the bread. So I ran to take my chips from the room. At the end they charged me that 100 rupees for the chips. I think it's lack of imagination of the training the staff. Based on that penny pincher attitude of the staff I would stay at the hotel, but would never spend any extra money on food or drinks at that hotel. Over 20 000 rupees profit on one customer I think it's a good profit. Hence narrow minded staff ended that for the future.
“High Tech Sophisticated”
Great Hotel, the American Style of Business Hotel, which suit any type of travelers. Only the staff needs some proper training. That is not their fault that they cannot take a whole picture and stick on small detail and losing the money at the end. Penny pincher narrow minded manager at my late night check out charge me 100 rupees for chips, which bar tender failed to deliver - and where I spend 5, 000 rupees. Overall I spend over 20 000 rupees between the bar and the restaurant. Hotel is great, but I will not spend any extra money there, will go out to eat and drink.
“Friendly, attentive and professional”
Good points: The room was very nice, with a pleasant view of the Kingdom of Dreams. Staff are very attentive and are happy to go out of their way to help. The buffet lunch and dinner is very good as was the breakfast. Not so good... The shower however changed from hot to cold every 15 seconds or so. We had the classic room, a little small for us and our 4 piece luggage set.
“Good hotel in good location with poor duty manager”
Good location - right next to Kingdom of Dreams theme park, Bikanerwala and good food mall. Front desk staff is below average - told me a 7 km location will take 1 hour when in fact it never took more than 30 mins in my 8-9 trips. Front desk refused to get a regular taxi and would only order a hotel cab costing me 750 Rs over 150 Rs for a regular cab. In room dining and food was very good - Breakfast buffet staff was great. Housekeeping was great too. Worst was the lady duty manager who had really really poor communication skills and was never helpful.
“Nice Experience”
It was an overall nice experience staying at the hotel. I think that this hotel is a bit overpriced but then so is each hotel in and gurgaon.
“Nice value but bad Internet”
I chose this hotel because it was priced at a good 4-star value and offered broadband Internet however I only received about 0.2 Mb/s up and down with very high latency.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 7 results (of 7)
The preferred airport for Optus Sarovar Premiere Gurgaon is Delhi (DEL-Indira Gandhi Intl.) - 10.1 km / 6.3 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
