Executive Room
Check availability

Reviews of Hotel Sarthak Palace

3 out of 5
Hotel Sarthak Palace
14A/34, W. E. A., Karol Bagh, New Delhi, Delhi N.C.R

Reviews

5.2
Rating 10 - Excellent. 1 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 3 out of 10 reviews" "
Rating 4 - Poor. 3 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

5.2/10

Cleanliness

6.0/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

AVTAR SINGH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
dont stay here
the bad: arrived at midnight because our train was 7 hours late and they put us in their other hotel which they claimed was better than what we booked. Not true, far from the truth! Claimed they didn't have our reservation. Dirty sheets, moldy bathroom, over charged for laundry staff, breakfast was included but we didn't take either of our 2. We took tea and coffe instead and they tried to charge us for it. Water was supposed to be included, charged for them. The seemed like always trying to pull one over on us, not genuine. Good: close to Karol bagh metro station.

6/10 Okay

paramvir

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
walkable distance to the metro station
I liked this hotel mainly because of the 3 mins walk to the closest Metro. I had to shift the rooms 3 times since in each room, either the TV or Mini-Fridge did not work. Breakfast is not bad but it is not buffett style.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager Donald is 100% dedicated to all his guests
In India on our own for the first time, we were pretty terrified of what we might get in booking a hostel online - especially when we got into the cab at the Delhi Airport and drove around for two hours because the driver didn't know where it was and didn't speak English! Fortunately, the relief of a lifetime came when we were cordially greeted by the hotel manager Donald and the few dedicated staff at the Hotel Palace Sarthak. The rooms were clean to basic Western standards, WiFi was available on request (very important as an online business owner), and although the food was only available through room service so we never saw the kitchen, it was delicious and incredibly affordable. Of course, we tipped heavily (two dollars can be a day's wage in India, so we would happily hand out 100 rupees for any task) and were taken incredibly good care of. My partner also got sick and unfortunately had to spend a couple days in hospital on an IV drip, and Donald and the hotel were 100% there for us - they stored our excess luggage, didn't charge us anything extra at all, and even came and visited my partner in hospital to see how he was doing. The only qualm I had was with the location, which is a sort of marketplace dirt roads sort of suburb a little bit away from the Westernised area of Delhi - but it held its delights. Overall, an excellent service that, if I ever came to visit India again, I wouldn't hesitate for a second.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
While this hotel was adequate I'd never return. The water in the shower was either scalding or freezing. The room itself was rather cold - I know it was cold outside, but I expected some sort of optional heat. Convenient to the metro, but otherwise not the best location for tourists. For the price I know I could have done better in Delhi and wish I had. Customer service at the desk was great, but dealing with the bellhops and room service was a nightmare. Lastly, we never got a good night sleep because there were loud, construction-like noises beginning around 3 am every night. In the end I am rather disappointed.

2/10 Terrible

a, u.s.a

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not worth it, pictures decieving
the front desk mamnger was first rude and was insisting on a double payment even though i had alreay been charged and had a confirmation threw hotels.com. there are soooo many better spots for a tenth of the price! not a good neighborhood, very dirty and as a woman felt unsafe at sunset. front desk not helpful. oly the servie guy was very kind. i regret spending more then 2 bucks there!

6/10 Okay

Erich

6/10 Okay

Sharuk, Amsterdam

Liked: Staff & service, property conditions & facilities
Roomservice deed uiterst zijn best
Hotel ligt in een winkel straat. Toen we eraan kwamen. zagen wij dat de lakens niet verschoon was. Na 2 keer bellen hebben ze deze gelijk verschoond. En daarna werd keurig elke dag gevraagd of ze ons kamer schoon mochten maken. Op zich een goed hotel als men het goedkoop wil houden. En de ligging vonden wij ook goed. Hotel medewerkers waren heel behulpzaam met alles. en kon alles regelen voor ons. Alleen hebben wij gemerkt dat als je je dingen zelf regelde bv.. een taxi of zo. kwam je goed koper uit. Ontbijt was ook goed geregeld. Het is geen top hotel, maar voor die prijs zullen wij zeker nog een keer terug gaan in deze hotel. O ja de foto van het hotel wat op expedia wordt getoon, Is niet van deze hotel. Het ligt helemaal niet op een hoek.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Sarthak Palace in Karol Bagh
Il quartiere di Karol Bagh da un impatto molto forte a chi si reca per la prima volta in India. Quindi bisogna essere preparati ad un mondo completamente diverso da quello 'europeo'. Anche se poi ritornando nello stesso quartiere dopo un mese di soggiorno indiano, lo si vede con occhi completamente diversi. Così anche gli standard qualitatitvi sono molto differenti. Il Sarthak è 'Palace' solo di nome... di fatto è un hotel vecchiotto abbastanza 'decadente'... la camera era piccola e non molto pulita. La colazione (fatta sul *ristorante* sul tetto) è stata servita con una lentezza esasperante (si innervosivano anche gli uomini d'affari indiani presenti ) e con una pulizia abbastanza carente. Il personale era abbastanza distaccato e lento. Unica nota veramente piacevole il giornale gratis in inglese ogni mattina!!! Si affaccia su una via molto 'povera', buia e dimessa. Anche se conta il fatto che la nostra visita è avvenuta a dicembre. Il prezzo è relativamente basso, ma la qualità offerta è scarsa. Non è consigliato per un 'primo approccio' all'India.