Interior entrance

Reviews of Hotel Airport Residency

3.5 out of 5
Hotel Airport Residency
Dwarka Link Road NH 8, Old Gurgaon Road, Samalkha, New Delhi, Delhi N.C.R

Reviews

6.0
Rating 10 - Excellent. 11 out of 130 reviews" "
Rating 8 - Good. 44 out of 130 reviews" "
Rating 6 - Okay. 29 out of 130 reviews" "
Rating 4 - Poor. 25 out of 130 reviews" "
Rating 2 - Terrible. 21 out of 130 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

SRUJAL, Edison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They can do better with breakfast rest is good place to stay close to airport
Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
You get almost what you pay for
No hot water. This wasn’t really a hotel, more of a banquet convention facility. The staff was very nice but didn’t speak much English. The$4 breakfast was good! I’m sorry but I don’t recommend it.
Stayed 2 nights in Nov 2023

2/10 Terrible

Arun

Stayed 1 night in Sep 2023

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Rooms are big, great value, and would recommend if you need to stay neat the airport for the night.
Stayed 1 night in May 2023
Response from airport residency on Oct 5, 2023
Dear sirThank You for your feedback,Your feedback is important for us.

6/10 Okay

Anita

Stayed 1 night in Feb 2023

6/10 Okay

Magdalena

Stayed 2 nights in Jan 2023

2/10 Terrible

Rajesh

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth for price
Stayed 1 night in Dec 2022

2/10 Terrible

Bidur

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
poorly maintained, lacking in most departments.

4/10 Poor

Kuldip

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bathroom was in poor condition. Shower was bad. Too many mosquitoes in the room and bath room

4/10 Poor

Ramesh

Disliked: Cleanliness, amenities, property conditions & facilities
Wasn't clean as expected, staff was helpful and good but the hotel is far from airport and in a muddy road enterance
Stayed 1 night in Apr 2022

8/10 Good

Chris

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice staff and the room was adequate for our needs. The bathroom often had lots of mosquitos. Would be nice if it was a little easier to access considering the proximity to the airport.
Stayed 3 nights in Apr 2022

2/10 Terrible

Aakash

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was closed. No one at gate. Had to return after trying to call them and honk for 20 mins
Stayed 1 night in Sep 2021

4/10 Poor

Shane

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
Not what would be expected from a hotel with 6.5/10. The service was lacking as they forgot to call the shuttle for the airport. The room was not good either as it smelled of mildew and mustiness.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far from average!!
Just a sad state of affairs; no heating, shower wouldn’t work, very unclean! Wouldn’t stay again ever!
Stayed 1 night in Jan 2020
Response from Replied by Hotelairportresidency (Hotel Manager) on Mar 11, 2020
We are really sorry to hear that you were not happy with our service and we have noted the things that you find were lacking in our services and we appreciate the same and let us assure you that we are working towards the same. Hope that you will give us another chance of service.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was absolutely disgusting. The sheets were dirty and stained. Products in the bathroom were used and so were the towels. Avoid.
Stayed 1 night in Dec 2019

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and cooperative staff Lights were dim, so rooms not so well lit
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
Good experience at a reasonable price .. will come again.
Stayed 1 night in Sep 2019

8/10 Good

bujjibabu

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Lal

Disliked: Cleanliness, amenities, property conditions & facilities
Not maintained properly. Location is good. Food not bad.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Friendly staff . Budget hotel with reasonably good facility for the price
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

2/10 Terrible

david r.

Disliked: Cleanliness, staff & service, property conditions & facilities
Decently close to airport, would NEVER recommend
This property is very run down and was very dirty. Dirty rooms, dirty towels in the room. The night time front desk agent was terribly dude, however the morning person was nice and friendly. This place was one of the most disgusting places I’ve stayed and was not a good value at all! Dinner was not good, beer glasses they brought had dead bugs inside the glass. Breakfast was ok at best, it was a risk even trying it but we were very hungry waiting for our driver.
Stayed 1 night in Jul 2019

2/10 Terrible

LOTUS AERO ENTERPRISES

Disliked: Cleanliness, property conditions & facilities, room comfort
horrible experience
It is not at all advisable to offer this hotel for ladies or for the families, it is at the isolated area. There was only 1 guard and 1 cook in hotel, there is set up of hotel.
Stayed 1 night in Jul 2019
Response from Rajesh on Jul 18, 2019
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of cook and security guard. We have two guards in day and two guards for night duty. Right, one chef was on duty during your stay boz our restaurant timing is from 06:30 to 23:00 hrs but still we have one chef in night duty. I hope that I can convince you to change your mind. With Regards,

6/10 Okay

Davinder

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Good for price, staff were helpful, taxi to airport was arrange promatly and food was fine
Stayed 1 night in Apr 2019

10/10 Excellent

Harsh Vardhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was a good overall stay with nice green area around
Stayed 1 night in Mar 2019

8/10 Good

amarjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to airport but no convenience
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room. Excellent food. Near the airport with a handy shuttle bus.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

6/10 Okay

sivaranjani, Chicago, usa

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
Spacious rooms with a/c and hot water and a simple complementary breakfast fare. Otherwise cleanliness below par, dusty closets, semi clean bedsheets, leaky faucets. Number of staff quick with namastes but otherwise not very capable
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Fair hotel for transit
A bit far from airport, and free pickup need to arrange through phone call, do not work on leaving message during booking.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible and unsafe place to stay. It is very secluded place and staffis very helpless. The pillow cover in my room had hair on it and the same on bedsheet. I called in to replace and nobody turnedup for about 45 mine. When i asked the number of owner, they didn't give me. Secondly they have only ground floor and entire night you could see staff howling on phone to give directions to callers with utter dissregard to tenants' peace. Room has nothing. Bathroom has two towels that appear pale yellow. I will never come back here and if someone needs my honest view, watch for your securith. Horrible experience. I am shocked how could Expedia recommend this to me.
Stayed 1 night in Dec 2018

6/10 Okay

Domingo

Stayed 1 night in Nov 2018

6/10 Okay

Lutf

Disliked: Cleanliness, property conditions & facilities
Only stay for one night
Located off a busy motorway/dual carriageway we then entered a dark and dismal area and the hotel was surprisingly located in this quiet area...I was traveling at night on my own in a hotel taxi so was a bit afraid. Reached hotel and was given the third degree as usual protocol; about my stay and entry into the country...and the man could not tell the difference between England and Ireland (thought UK was Ireland???). Anyway they were very efficient...went to my room and it was fine but sockets were dodgy and there was emerging damp from the adjoining bathroom into the bedroom. The bathroom could've done with a thorough steam clean. It was fine for a 12 hour overnight stay in readiness for my flight the next day but that it was it. Breakfast very basic so don't expect much. The hotel had clearly been something in its hey day but needs renovation and cleaning
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soundproof rooms are effective in eliminating runway noise. Staff friendly, room clean and functional. Breakfast nice and efficient. My taxi driver could not find the hotel in the dark and there were no visible signs to indicate it but we eventually found after searching one hour by asking door to door.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next to runway, but sound proof and got a great night sleep in comfortable clean room. Didnt have a sign in front and reception didnt answer phone so taxi spent extra half hour finding the hotel. 500 Rupees on visa card to hotel covered taxi back to airport.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Average hotel for convenient night before an early flight
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Close to airport but the wedding decor/service items from 5 days prior still had not been cleared away on our arrival. Room wasn’t the worst but definitely not “nice”. Bathroom functioned but not the cleanest...
Stayed 1 night in Nov 2018

6/10 Okay

Anurag

Food was not good. Options were limited for breakfast. However, rooms were reasonable good.
Stayed 1 night in Aug 2018

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

munish, Sydney

Disliked: Staff & service, property conditions & facilities, room comfort
Worst experience not recommended for anyone
Short staff at reception took 30 mins to check in, the mattress laying on the walkway to room felt like really dodgy kind of hotel. Rooms was ok but old furniture. Tried to order food via room line but no answer twice then finally they answered and said they will call back! Didn’t get any call back for 30 minutes and kitchen was going to shut in next 7 minutes so i have to go and place order at reception desk which took very long.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.
Stayed 1 night in Nov 2017

6/10 Okay

satwinder, new york

Liked: Cleanliness, staff & service, room comfort
It’s okay but not perfect
Staff was very friendly but we were having difficulties ordering food in room. We were refused to serve coffee in room and food only by certain time of the day you can order in room. Wifi is terrible. I needed to stay connected back but wifi didn’t wioek last two days at all. First two days our air conditioning was not cooling our room. We complained about it. Nothing made to feel better. Then we complained again next day then they loosened the control from wherever they control in from. Basically the thermostat in your room doesn’t do anything for you. It’s being controlled by the staff. I was disappointed by thwn not being able to fix the problems we complained about. I will not choose this hotel again.
Stayed 3 nights in Nov 2017

4/10 Poor

sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017