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Four Points by Sheraton New Delhi, Airport Highway – Avis

3 out of 5
Four Points by Sheraton New Delhi, Airport Highway
Plot No 9, National Highway 8-samalka, New Delhi, Delhi N.C.R

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 335 avis sur 753." "
Note de 8 – Bien, d’après 263 avis sur 753." "
Note de 6 – Acceptable, d’après 80 avis sur 753." "
Note de 4 – Médiocre, d’après 46 avis sur 753." "
Note de 2 – Terrible, d’après 29 avis sur 753." "

8,8/10

Propreté

8,6/10

Service et personnel

8,2/10

Commodités

8,4/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

6/10 – Acceptable

susheel

Voyage en famille
Points forts : Propreté, confort de la chambre
Pleasant staff, room ready late
arrived at 13:35 a saturday afternoon, room not ready or available until 14:05.Further from the airport than stated here (crow flies vs real distance by car ?)No plug for the sink, not very eco conscious ...
Séjour de 2 nuits en janvier 2023
General Manager Four Points by Sheraton a répondu le 2 févr. 2023
Dear Guest,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the my leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

8/10 – Bien

ISABELLE, St Denis

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bien situé à proximité de l'aéroport
Bien situé à proximité de l'aéroport Indira Gandhi International de Delhi (à 15 mn environ). Calme. Buffet pour le petit déjeuner.
Séjour de 1 nuit en octobre 2018

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2017
Dear Guest, We observed that you have marked us 1 Star out of 5. May I request you to kindly advise on the concerns faced by you which lead to this dis-heartening rating so we could take corrective measures regarding the same. Regards, Sumit Bansal

8/10 – Bien

Thierry

Points forts : Propreté, confort de la chambre
Pratique d accès, propre et confortable

10/10 – Excellent

Didier

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
hotel confortable et a proximite de l'aeroport
bel hotel confortable a proximite de l'aeroport de Dehli, service de navette et de taxi tres reactif

8/10 – Bien

Masaki, Tokyo

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good enough for a layover, close to airport.
The room was smaller than expected, but comfortable enough. Breakfast is not bad, but far from great, it would be better with more choice especially for international food. 10-15min from the airport, which is great.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

10/10 – Excellent

CYRIL, PUNAAUIS

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
ABSOLUMENT PARFAIT
HOTEL TRES BIEN PLACE A COTE DE L AEROPORT. IDEAL POUR LE TRANSIT. PERSONNEL PARFAIT

8/10 – Bien

Cyril, PUNAAUIA

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
BON EMPLACEMENT POUR TRANSIT
NOUS AVONS CHOISI CET HOTEL POUR SA PROXIMITE DE L'AEROPORT. RIEN D'EXCEPTIONNEL MAIS TOUT ETAIT TRES BIEN

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

odette, france

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
très pratique pour une escale aéroport à Delhi
Bonne impression. Hôtel bien tenu, pratique. Très bon service très bon accueil;

8/10 – Bien

Donald, Canada

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Les vols internationaux se font la nuit
Hotel près de l'aéroport très pratique pour les départs de nuits.

8/10 – Bien

Maryse, France

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nuit à delhi avant le retour en France
Très bon restaurant Nous y avons pris notre dîner et petit déjeuner . Bon restaurant. Personnel très attentif.

10/10 – Excellent

Johannes

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property is close to the Delhi airport and yet very quiet. Given the heavy traffic in Delhi, you want to be close to the airport. The staff is very supportive. It has become my go-to hotel for when my travels are routed through Delhi.
Séjour de 1 nuit en mai 2024

8/10 – Bien

RAJESH

Points forts : Propreté, commodités et état et installations de l’hébergement.
Need more attention for guest
Séjour de 1 nuit en janvier 2024

4/10 – Médiocre

Ravinder

Voyage d’affaires
Points faibles : État et installations de l’hébergement
Hotel taxi too expensive, very limted food choice, no other place to eat neaby l, bar same price as 5 star hotel, old structure.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Tarun

It was good
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Romeli, Benbrook

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Harshdeep

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Raman a répondu le 14 avr. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Raman ChirkuteAssistant Front Office Manager

4/10 – Médiocre

Simran and barinder

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Breakfast kitchen staff not trained at all. Standing around talking to each other, gave no service at all. Food tasted old and not good at all. Rio. Service in room dining too slow and staff not friendly at all. Reception girl name Slaoni, way too slow and charged for room whe already paid for via expedia. Had to get it corrected. Rooms need renovation, hotel is old.
Séjour de 1 nuit en mars 2024
Shubhankar Jyoti a répondu le 8 avr. 2024
Dear Guest,Thank you for taking the time to share your thoughts regarding this issues. I would like to apologies for the inconvenience caused to you.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.We hope to welcome you again soon.Sincerely,General ManagerFour Points By Sheraton, New Delhi

10/10 – Excellent

mina

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice and pleasant stay at this hotel. A little out of nowhere but that’s understandable. Otherwise liked this hotel very much. The room was immaculately clean The staff were very nice and helpful
Séjour de 2 nuits en mars 2024
Shubhankar Jyoti a répondu le 8 avr. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerFour Points By Sheraton, New Delhi

8/10 – Bien

Vipul

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Shubhankar Jyoti a répondu le 8 avr. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerFour Points By Sheraton, New Delhi

10/10 – Excellent

karin

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful
Séjour de 1 nuit en mars 2024
Shubhankar Jyoti a répondu le 8 avr. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerFour Points By Sheraton, New Delhi

8/10 – Bien

Prasurjya

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et commodités.
Points faibles : État et installations de l’hébergement
The rooms need renovation. Cracked floor. Good breakfast. In room dining is expensive but food is good.
Séjour de 1 nuit en février 2024
Shubhankar Jyoti a répondu le 8 avr. 2024
Dear Guest,Thank you for taking the time to share your thoughts regarding this issues. I will would like to apologies for th inconvenience caused to you.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.We hope to welcome you again soon.Sincerely,General ManagerFour Points By Sheraton, New Delhi

8/10 – Bien

Chris

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The property is nice because it’s so big. We could walk outside without getting on the main road. I’m general the employees were good. We asked for a quiet room and they assured us the room was quiet but had given us a room right off of the lobby and meeting area. So we got it switched. Wasn’t really a problem but it would’ve been nice to not lie about it at first and give us what we asked for. :) Less hassle. Overall a nice stay tho.
Séjour de 1 nuit en mars 2024
Shubhankar Jyoti a répondu le 8 avr. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team and help them understand to take necessary step as per guest requirement which enhance guest experience. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerFour Points By Sheraton, New Delhi

10/10 – Excellent

Manoj

Points forts : Commodités, état et installations de l’hébergement
Nice friendly staff and nice quit hotel.
Séjour de 1 nuit en février 2024
Shubhankar Jyoti a répondu le 8 avr. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerFour Points By Sheraton, New Delhi

10/10 – Excellent

Prabhjinder

Séjour de 1 nuit en février 2024
Shubhankar Jyoti a répondu le 8 avr. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerFour Points By Sheraton, New Delhi

10/10 – Excellent

Raj

Voyage en famille
Service with care and attention
Séjour de 2 nuits en février 2024
Shubhankar Jyoti a répondu le 8 avr. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerFour Points By Sheraton, New Delhi

8/10 – Bien

OFELIA, STATEN ISLAND

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff was very friendly and helpful, The rooms are nice, clean, spacious, and the beds are comfortable. The only thing we didn't like was you're not allowed to bring outside food so you be forced to eat in their restaurant or order room service. We are both diabetics we need food that is readily available for us especially if we get hypoglycemic or when our sugar gets low
Séjour de 2 nuits en février 2024
Shubhankar Jyoti a répondu le 8 avr. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. I would like to apologies for the inconvenience caused to you during your stay.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerFour Points By Sheraton, New Delhi

10/10 – Excellent

Kym

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Service and quality as expected. Convenient to Delhi Airport
Séjour de 2 nuits en février 2024
Shubhankar Jyoti a répondu le 8 avr. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerFour Points By Sheraton, New Delhi

8/10 – Bien

Harjinder

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Reception staff were exceptional both on my arrival and departure. Bar service was poor. Hotel staff ( maybe be mid management ) using bar area as a meeting point and office. Staff were more focused on them rather than the customers.
Séjour de 1 nuit en février 2024
Shubhankar Jyoti a répondu le 8 avr. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Thank you for bringing up to our notice and we will ensure to take corrective measure to avoid this situation arise in future.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerFour Points By Sheraton, New Delhi

10/10 – Excellent

Emily, Oak Creek

Séjour de 1 nuit en février 2024
Shubhankar Jyoti a répondu le 8 avr. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerFour Points By Sheraton, New Delhi

10/10 – Excellent

Gauravpreet

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024

8/10 – Bien

Sushant

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024

8/10 – Bien

Birendra

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was noisy at night.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Ulhas

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Nicholas, Anaheim

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This property is reasonably priced; it has beautiful surroundings and could be considered a resort. The service was exceptional. I had laundry washed, pressed and returned in 3 hours in a nice package. This place is highly recommended.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

DHONDUP

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel staff were so kind & helpful. Especially Mahinder Ravat & Manshi at the restaurant were above. They make you so comfortable & at home like atmosphere. We highly appreciate it. Thank you so much Dhondup & Tsering NYC
Séjour de 1 nuit en janvier 2024

8/10 – Bien

Ryan

Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Pannila

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very good hotel, very nice staff, good food
Séjour de 1 nuit en janvier 2024

8/10 – Bien

Pannila

Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Pantelimon, Seaside

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great property, comfortable and safe stay.
Séjour de 1 nuit en janvier 2024

4/10 – Médiocre

Ashutosh

Voyage en famille, Voyage d’affaires
Points faibles : Propreté, service et personnel et commodités.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Nishi

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en décembre 2023

10/10 – Excellent

Sandeep

Séjour de 1 nuit en janvier 2024

8/10 – Bien

Manalisha

It was only a few hours that we stayed in this hotel. Room was small and there were mosquitoes. Breakfast was excellent.
Séjour de 1 nuit en décembre 2023

8/10 – Bien

Brigitte Robert

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2023

10/10 – Excellent

Shaik

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Ankit

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Awesome breakfast
Séjour de 1 nuit en janvier 2024

6/10 – Acceptable

Barinder

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Dirty rooms, housekeeping seriously needs to be trained well. The washroom trash wasn't emptied and had garbage from previous people. Shower, sinks, toilet, really hot cleaned well at all. Bed linens were the most uncomfortable. Hotel hallways had weird smell of some kind not pleasant at all. In room dining waiter was super unfriendly. Reception staff taking forever to check in, eventhough we mentioned ahead we have only 6 hrs before we check-out for early morning flight and wanted to catch shut eye. Will not recommend and will not stay here again. We have stayed here before when it wasn't under Four Points, service has terribly gone down under Four Points management. Major issue is Cleaningness, also if you book 2 twins bed because you are traveling with a child, beware you can't push the bed together, they have built in night table which is unnecessary.
Séjour de 1 nuit en décembre 2023