Interior

Reviews of Dead Sea Spa Hotel

4.5 out of 5
Dead Sea Spa Hotel
Dead Sea Hotels area, Sweimeh

Reviews

7.6

Good

Rating 10 - Excellent. 134 out of 422 reviews" "
Rating 8 - Good. 160 out of 422 reviews" "
Rating 6 - Okay. 66 out of 422 reviews" "
Rating 4 - Poor. 33 out of 422 reviews" "
Rating 2 - Terrible. 29 out of 422 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Nyron

Liked: Property conditions & facilities
MY ROOM WAS NOT CLEANED, I spent 2 nights here, the location is good if you wish to experience the dead sea, but the location is out of the way and you can incur phenomenal transportation costs. When I told the front desk they tried to make every excuse for not claening my room, they went so far to say that my wife asked that the room not be cleaned, funny thing, I traveled solo and stayed alone at the hotel at all times. TO this day, no apology has been forthcoming from management about the failure to clean my room, there is no excuse for failing to clean a room, save that issue, my stay was generally pleasant

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location! Great staff!
Stayed 1 night in Feb 2024

10/10 Excellent

Eva

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Dead Sea Hotel were very helpful and friendly and made our experience very positive!
Stayed 1 night in Jan 2024

8/10 Good

Ramalingeswara, SAMMAMISH

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Dead Sea view and food varieties
Stayed 1 night in Dec 2023

10/10 Excellent

Joel

Stayed 1 night in Dec 2023

10/10 Excellent

Anis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with a beach.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing
For a gated resort on the Dead Sea I was hoping for a little more. Room was spacious and well-equipped, nice little balcony with a view of the sea. The bathroom was also nice and had a bath, though you can’t actually use it, there is no plug. The private Dead Sea “Beach” was a big draw and there is easy access to the waters. Would be nice if they made a little more effort to prepare the area for guests, maybe remove some of the sharp stones or grade the sand a little. It is just some loungers and chairs put on the coast line with a few showers that barely worked, though the mud packs and bar are nice to have there. The pools are decent, if a little shabby around the edges, but certainly fun and the water slide a nice addition. The restaurant was very disappointing. The menu was uninspiring, general international dishes, the quality of the food was poor and the service almost non-existent. Just consistently disappointing.
Stayed 1 night in Oct 2023

6/10 Okay

Xiao

An ok hotel, needs improvement
The hotel is overall ok. However, the room given to us upon checking in does not really have a good seaview, even though we specifically booked and paid for a seaview room. This is quite disappointing. The kettle does not switch off automatically even after water is boiling. Also, the bath tub stopper is either missing of badly leaking so the tub could not be used. Restaurant staff are friendly, but restaurant charge hefty price for drinks.
Stayed 1 night in Oct 2023

2/10 Terrible

Noha

Stayed 1 night in Sep 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

fouad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and accommodating reception
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Travelled with partner
Great restaurant, private Dead Sea beach. No warning of mosquitoes. Nice Expedia upgrade.
Stayed 1 night in Jun 2023

8/10 Good

Harsha

Stayed 1 night in Jun 2023

10/10 Excellent

Cailey

Liked: Cleanliness, staff & service, property conditions & facilities
You can walk right down to the Dead Sea. They have mud there for you, which is a cool experience. The pools are very nice, and it’s a very relaxing atmosphere. The food was pretty good. I would recommend staying here.
Stayed 2 nights in Jun 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great access to beach
Stayed 2 nights in Mar 2023

2/10 Terrible

Mohammad, Amman

Stayed 1 night in Mar 2023

6/10 Okay

Osvaldo

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at the Dead Sea
We really enjoyed our short stay at this lovely hotel. We were quickly checked in and given an upgraded room with a beautiful full sea view. The spacious room was very clean and the bed was comfortable. The large buffet breakfast and dinner were good too. We enjoyed the small beach, where we could float in the sea, and there were buckets of mud available.
Stayed 1 night in Mar 2023

10/10 Excellent

Mhairi

Stayed 1 night in Mar 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Dead Sea Spa
Overall a good stay ...
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Below average.
Small room. Difficult check in. Breakfast below average.
Stayed 1 night in Feb 2023

10/10 Excellent

Lenka

Stayed 1 night in Feb 2023

10/10 Excellent

ashraf

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, they upgraded my room from a normal room to a superior with a sea view, though the couch had spots and needs deep cleaning , but the rest of the room was very clean, the view from the room was amazing.

2/10 Terrible

Ahmad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I did not like the stay very much, although the rooms are good, but the treatment was very bad by the reception and the restaurant manager, and the treatment was not satisfactory to the hotel by the staff
Stayed 1 night in Dec 2022

10/10 Excellent

Susan, Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The superior staff on all levels!
Stayed 3 nights in Dec 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, comfortable room and good shower. Friendly staff.

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reasonably priced resort right on Dead Sea
Modern resort with large rooms and balcony, restaurant, several pools, access to protected bay of the Dead Sea. Very large selection of foods at breakfast buffet in large dining area. Gated entrance to the hotel.
Stayed 1 night in Oct 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place for a weekend break.
Stayed 3 nights in Sep 2022

8/10 Good

Ruth

Stayed 3 nights in Oct 2022

2/10 Terrible

Hani, Sanaa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guards at the hotel gate didn’t allow me in because I was a male without female (families) according to the security reference, after waiting outside for a while and lengthy negotiation informing them that I have a reservation and I’m coming from a very far distance they allowed me in. When complaining about this to the reception they said this is the hotel policy and they can’t write those policies in the property officially. I’m sooo unsatisfied with the hotel bad treatment which I have never faced in any other hotels…. I would like people to take this in consideration when doing booking
Stayed 1 night in Oct 2022

10/10 Excellent

Panagiotis

Stayed 1 night in Sep 2022

10/10 Excellent

Mufeda

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome and helpful staff. Clean facility with better views than what's on google pics. Staff were super friendly and always were ready to assist. Breakfast buffet had american and middleastern food and plenty of it!
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
This was a much more affordable option compared to the others in the same area so we thought it was going to be so so but we were so wrong, we loved this resort, so many options for food, easy access to the beach and the room was brand new.
Stayed 1 night in May 2022

4/10 Poor

Simon

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
I was exceptionally disappointed in my stay. The outdoor areas were very dirty - cigarettes butts, trash in bushes and along walkways, etc. The room was clean but in poor repair - handle fell off bathroom door, mold in bathroom, etc. The pool slide was nice for kids, but overall I would not recommend
Stayed 2 nights in May 2022

6/10 Okay

David

Stayed 2 nights in May 2022

4/10 Poor

Abdullah

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Good thing that it on sea I do not like the way the chick me three times I have to go back to reception to insure the room I have reserved and finaly I have to acipt it
Stayed 1 night in May 2022

8/10 Good

EMILIA DE LA CINTA

Liked: Cleanliness, property conditions & facilities, room comfort
Buffet too expensive, poor quality.
Restaurant buffet poor quality and too expensive.
Stayed 1 night in May 2022

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice place to relax and very good value at £65 per night
Stayed 2 nights in Apr 2022

10/10 Excellent

Clare

Liked: Property conditions & facilities
Dead sea stopover
It was a great one night stay. Access to the dead sea and it's mud! Bit dated but clean and the staff were attentive. Adult only pools were a bonus. The 'pub' in particular, happy hour and fantastic service.
Stayed 1 night in Mar 2022

8/10 Good

Olga

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is big, staff is trying to improve the territory - plants trees. Beach small, but with toilet, shower, convenient entry into the sea, buckets of mud. Breakfest is buffet, but no so different (dried and boiled eggs, tasteless sausages, green tomato and some cucumber, some fruits, yougurt and a lot desserts). BUT! Hotel prohibit to come with your own food, drinks and in the hotel itself food very expensive. Gala dinner at New Yera - big sheer disappointment/ Price - 50 yod for person, but in this price included only buffet, some live music and DJ with only arabic and turkich music. Not incl even glass champagne, tea, coffee. Veru boring and all table with local people smoke (i am pregnant and for me it is not so good)
Stayed 2 nights in Dec 2021

8/10 Good

Blake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with direct access to the beach
Our visit was very short (one night), but we enjoyed the dinner and breakfast and appreciated the direct access to the beach. It made taking a dip in the Dead Sea very easy! We didn't use the pools or beach loungers, but everything did look a bit dated. We would stay here again.
Stayed 1 night in Dec 2021

6/10 Okay

Matej

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Jolene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
--Room we were given were really nice! --Hot water in the bathroom --Floating in dead sea was convenient and easy, there was mud bucket for use and free towels --Free parking was very convenient --Breakfast is very good
Stayed 1 night in Nov 2021

6/10 Okay

Denis

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2021

8/10 Good

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and Dead Sea experience and pool
Stayed 1 night in Nov 2021

4/10 Poor

Zoe

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The non reception staff were lovely, helpful and friendly. The reception staff were very unhelpful and at times unpleasant. The gym was absolutely filthy and the bedding and beach towels are old, ripped and stained. The location is good and the spa was good too.
Stayed 6 nights in Nov 2021

4/10 Poor

AMRIT

Travelled with partner
Liked: Cleanliness
The room was comfortable but keep in mind that the amenities (pool, access to Dead Sea, children’s play area) are all closed inexplicably at 6PM. If you want to see the sunset by the Dead Sea, book elsewhere.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great spot!! Right on the Dead Sea, you can go get your bucket of mud and rub your skin down and go float a few minutes-- or you can go in one of the 5(?) swimming pools. Good breakfast and you can get to Petra from here.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and beautiful location.
Stayed 1 night in Jul 2021