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It was clean and the beds were very comfortable. I got the handicap accessible room and the shower head wouldn’t stay in place, other than that annoyance, it was a great experience.
Nicholas
Stayed 1 night in Apr 2024
Response from Tony Patel on Apr 8, 2024
Dear Nicholas,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay at Super 8 by Wyndham De Soto. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
10/10 Excellent
Julia
Apr 6, 2024
Julia
Stayed 13 nights in Mar 2024
Response from Tony Patel on Apr 8, 2024
Dear Julia,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay at Super 8 by Wyndham De Soto. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Dear Fred,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
6/10 Okay
Jonathan
Business traveller
Feb 29, 2024
Disliked: Staff & service, amenities
I have to be AT work at 6am and the front desk tells me the don’t open breakfast UNTIL 6am. Figured the price that I paid has breakfast included.
Jonathan
Stayed 1 night in Feb 2024
Response from Tony Patel on Mar 3, 2024
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and we understand your frustration that breakfast was not available before 6:00 AM, causing you inconvenience as you needed to be at work at that time. While breakfast is included in the room rate, we acknowledge that our current policy of serving it only from 6:00 AM to 9:00 AM may not be ideal for all guests.We are continuously striving to improve guest experience, and your feedback is valuable in helping us identify areas where adjustments are needed. We are exploring the possibility of extending breakfast service hours in the future to better accommodate guests with early work schedules.We appreciate your understanding and the time you took to share your concerns. We hope that you will give us another opportunity to serve you in the future.
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
10/10 Excellent
Sydney
Jan 20, 2024
Sydney
Stayed 1 night in Jan 2024
Response from Tony Patel on Feb 15, 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay at Super 8 by Wyndham De Soto. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
We stayed here to attend a football game at KU because the rates in Lawrence were unbelievably high and this is the next closest town. I was a bit skeptical at first but the reviews were good and it lived up to them. It looks like the property was recently renovated. Everything seemed very new.
I would stay here again.
Verified traveller
Stayed 2 nights in Nov 2023
Response from Tony Patel on Jan 18, 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Breakfast was frozen waffles still in the freezer bag. No elevator.
Jerry
Stayed 1 night in Nov 2023
Response from Tony Patel on Jan 18, 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear your experience at Super 8, De Soto. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Dear Ginger,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great experience at Super 8. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tony PatelFront deskSuper8 Desoto
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
6/10 Okay
Verified traveller
Travelled with family
Sep 25, 2023
Liked: Staff & service, room comfort
OK for a quick stay
We stayed at Super 8 De Soto for weekend to visit our child at KU. The room smelled very musty. I did get room freshener that helped. The beds were clean and comfortable. Location right off the interstate was good.
Verified traveller
Stayed 2 nights in Sep 2023
Response from TONY PATEL on Sep 28, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear about it. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear about it. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Property was well maintained, staff were friendly and room was clean. Will definitely stay again and would recommend to others needing lodging in the area at a good rate.
Todd
Stayed 2 nights in Sep 2023
Response from TONY PATEL on Sep 28, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
It’s a basic no frill hotel as advertised. Rooms were clean, comfy and recently renovated. Only 20 mins from KU campus. Worth the drive for the price during family weekend when all Lawrence lodging is insanely inflated.
susan
Stayed 2 nights in Sep 2023
Response from TONY PATEL on Sep 28, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Dear Emily,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
8/10 Good
Ginger
Sep 18, 2023
Ginger
Stayed 1 night in Sep 2023
Response from Tony on Nov 9, 2023
Dear Ginger,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great experience at Super 8. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tony PatelFront deskSuper8 Desoto
6/10 Okay
Jeffrey
Sep 12, 2023
Disliked: Staff & service
Jeffrey
Stayed 2 nights in Sep 2023
Response from Tony Patel on Sep 15, 2023
Dear Jeffrey,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
the room was very clean, and the staff was friendly. the breakfast was not much at all did not even bother eating it since it was basically egos that were not even frozen. the bed was comfortable and had a great night sleep. the water pressure was not that great and the staff did forgot to leave coffee in the room the first night
Tim
Stayed 3 nights in Sep 2023
Response from Tony Patel on Sep 15, 2023
Dear Tim,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Nice place
Always room for improvements at any facility
Mark
Stayed 2 nights in Sep 2023
Response from Tony Patel on Sep 15, 2023
Dear Mark,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
It was nice to park directly outside room so I could watch vehicle. Coffee pot didn’t work. Otherwise ok.
Shelly
Stayed 1 night in Sep 2023
Response from Tony Patel on Sep 15, 2023
Dear Shelly,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Dear Dennis,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Everything was good except the hairdryer they have attached to the wall didn’t work. I just had to walk a little bit to get everything dry😊
Randy
Stayed 2 nights in Aug 2023
Response from Tony Patel on Aug 31, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.Sorry for the inconvenience caused by the hair dryer .I have investigated the issue and determined that it was a small switch reset issue.. I have reset the switch and the hair dryer is now working properly. I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
10/10 Excellent
Gerald
Aug 26, 2023
Gerald
Stayed 1 night in Aug 2023
Response from Tony Patel on Sep 15, 2023
Dear Gerald,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
8/10 Good
Larry
Aug 21, 2023
A decent place to stay and very convenient to the highway. "Breakfast" is edible but there isn't much there.
Facility is starting to show its age and could use some updates.
Larry
Stayed 1 night in Aug 2023
Response from Tony Patel on Aug 31, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Very nice and comfortable. Restaurants in walking distance, easy to get to.
Verified traveller
Stayed 1 night in Jul 2023
Response from Tony Patel on Aug 9, 2023
Dear,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
The inside of the room felt humid at all times no matter the temp, and it made everything feel damp (including the bed). Also found live bugs in the sink and previous stayers hair on the bed.
The staff was pleasant and accommodating. The rooms were clean, a few area's could have used some additional attention (bathroom had coffee splashes behind the door and the area around the light switch was dirty). The breakfast was not extensive, but there was coffee and fruit.
They DOUBLE CHARGE me and then had the audacity to charge me another $40 saying i stoled they’re towels which i don't even do that in holiday inn much less their cheap towels , he said the housekeeper told him which it was clearly his wife DONT BOOK THEY ARE THIEVES!!!!
Check in was at 3 and check out at 11. That worked great with our plans.
Room was clean and sheets were nice. Breakfast didn’t have a lot of options but was sufficient.
Overall, a decent experience .
Dear Kaitlin,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Dear Michael,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham De Soto. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.