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Reviews of Radisson Hotel Dayton Convention Center

3.5 out of 5
Radisson Hotel Dayton Convention Center
33 E 5th Street, Dayton, OH

Reviews

7.4

Good

Rating 10 - Excellent. 232 out of 809 reviews" "
Rating 8 - Good. 279 out of 809 reviews" "
Rating 6 - Okay. 159 out of 809 reviews" "
Rating 4 - Poor. 90 out of 809 reviews" "
Rating 2 - Terrible. 49 out of 809 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Amber

Travelled with partner
Disliked: Property conditions & facilities
THIS PROPERTY IS CLOSED AND I WAS NEVER NOTIFIED BY EXPEDIA OR RADISSON. I PAID FOR A STAY MONTHS IN ADVANCE AND FOUND OUT BY SHOWING UP TO A CLOSED PROPERTY. I WILL NEVER BOOK WITH EXPEDIA OR RADISSON EVER AGAIN. ABSOLUTELY HORRIFIC EXPERIENCE!

2/10 Terrible

Ronald

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is closed.
Stayed 1 night in Nov 2022

2/10 Terrible

Thomas

Travelled with partner
Disliked: Property conditions & facilities
The hotel was closed as of 10/31/22 We were never called about the hotel closure and arrived with no place to stay that weekend
Stayed 2 nights in Nov 2022

10/10 Excellent

Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. But we were told it is closing today (2 days after our stay) for an indefinite period of time.
Stayed 1 night in Oct 2022

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Rocco, KINGSTON SPRINGS

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was clean with excellent staff. However, the area a block away was not desirable. Restaurants were not close and getting to them by foot exposed the general decline of that part of the city. Be careful!
Stayed 1 night in Oct 2022

2/10 Terrible

amanda

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
DISGUSTING... outdated, roaches in bathroom, restaurant tables were FILTHY ketchup, salt, grease on multiple tables. Server was nice enough but very limited selection on anything. Extremely Extremely distasteful environment. No vending machines, room was dark even with all lights on DARK. no tv guide, AGAIN ROACHES. $200 PLUS paying to park? RIDICULOUS.
Stayed 1 night in Oct 2022

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice staff. Hotel needs an update.
Stayed 2 nights in Sep 2022

6/10 Okay

rachelle, Saint Louis

Travelled with family
Disliked: Property conditions & facilities
Very old and needs updating. Dingy and only two elevators were in working order. We had to bring in a cot, and the mattress was horrible. Felt like you were sleeping directly on the coils.
Stayed 2 nights in Sep 2022

2/10 Terrible

aj

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Dorien

Stayed 2 nights in Sep 2022

10/10 Excellent

Jared

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service
Na
Stayed 3 nights in Aug 2022

10/10 Excellent

Sandra A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was exceptional!!! Room was clean, bed very comfortable, pool was clean!! Not so good was no microwave, unless you wanted to pay $10 a nite for one. (did have frig) The bathroom sink faucet was merely a trickle of water. Rooftop restaurant restroom had no toilet paper. Minor complaints.
Stayed 1 night in Aug 2022

10/10 Excellent

Margaret

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Pet friendly. Nice room.
Stayed 1 night in Aug 2022

4/10 Poor

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I really wanted to like this place. The front desk people were super nice. Its an older property that has had some work done but needs more. Sadly found a couple of dead roaches and one live one in the room, ugh. Just kind of tired. In a pinch it would work but I can not recommend.
Stayed 1 night in Aug 2022

8/10 Good

kathleen

Stayed 3 nights in Aug 2022

6/10 Okay

Patrick

Liked: Staff & service
Stayed 2 nights in Aug 2022

10/10 Excellent

Theodore J

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was okay
Stayed 2 nights in Aug 2022

4/10 Poor

CHERI

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property is definitely not Radisson quality. Staff were wonderful but property was dirty and run down. Pictures are very deceiving. The pool was dirty and old.
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Needs major updating
Needs major updating Shower not the cleanest and the location is by the Oregon district but the appearance of the town around is night and day. Old everything. Even after Radisson purchased this old Crowne Plaza, it still needs lots of updating.
Stayed 1 night in Aug 2022

8/10 Good

leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at front desk were extremely helpful and kind. The rooms are in much better condition than the common areas and the ac easily managed.
Stayed 1 night in Aug 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

8/10 Good

Bruce

Liked: Cleanliness, staff & service, room comfort
Convenient for staying downtown.
Overall the stay was good. The room seemed “worn out” and is in need of an upgrade or intensive cleaning. The desk staff was friendly and knowledgeable. I thought the room cost was high….but I also think every hotel room cost is too high.
Stayed 1 night in Jul 2022

4/10 Poor

Lindsay

Disliked: Cleanliness, amenities, property conditions & facilities
Restaurant was closed. Parking is a hassle. Looks nothing like the pictures. Run down and room wasn’t clean. Shower didn’t drain and no hot water. Nice bed but that was about it.
Stayed 1 night in Jul 2022

8/10 Good

james

Stayed 3 nights in Jul 2022

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was clean, quiet and comfortable, but it is undergoing a transition / renovation from having been a Crown Plaza, so it has no restaurant or cocktail lounge yet. Also, the Radisson will validate overnight parking in the large convention center garage, but the process was not explained, so I ended up paying the $6 myself. Make sure you get a ticket when you enter the garage and take it to the concierge for validation!
Stayed 1 night in Jul 2022

6/10 Okay

Nnenna

Travelled with family, Travelled with family and small children
Liked: Staff & service
THE HOTEL NEEDS OVERHAUL
Stayed 2 nights in Jul 2022

8/10 Good

Kjell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

4/10 Poor

Tequoia

Travelled with partner
Disliked: Staff & service
Paid for parking and was informed AFTER checking out that it was suppose to be free. The tv remote didn’t work. The water pressure in the shower was very low. The bathroom was way too small! Overall not impressed with my stay.
Stayed 1 night in Jul 2022

2/10 Terrible

Brandy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was great. Valet service and nearby transportation that was advertised was not available. Breakfast was not available. Bar closed at 9. Room was very dated, no fans in bathroom, no darkening curtains, overall felt dirty ie: the doors were really a mess, hallways had very old tattered carpet and price was same as other newer better hotels in area. Never again. Sorry image for Radisson.
Stayed 1 night in Jul 2022

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service
Location convenient to downtown. Comfortable room. Clean. Ample free parking. Staff very friendly and helpful.
Stayed 2 nights in Jul 2022

8/10 Good

Gustav, Temple

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. They helped with every request. Business is still slow around the hotel. I walked to the restaurants but was always aware of my surroundings. I would recommend it especially if you have business at the convention center.
Stayed 7 nights in Jul 2022

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, convenient and with many amenities. Restaurant was excellent!
Stayed 2 nights in Jul 2022

8/10 Good

John Charles

Business traveller
Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Jul 2022

2/10 Terrible

Victor

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This place sucks
The room smelled rotten and turned out it was. The AC was leaking into the floor and wasn’t cold. Got a new room and it also smelled and the bathroom handle and shower were broken. Terrible dump.
Stayed 1 night in Jul 2022

4/10 Poor

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

Marcy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022
Response from Nathan L. on Jul 5, 2022
Thank you for staying with us. I apologize that you did not have a positive experience with us.

8/10 Good

Jeffrey

Business traveller
Liked: Staff & service, room comfort
I'm sure this hotel was once one of the best in Dayton. Back when the convention center was new and the neighborhood wasn't as dreadful. Some parts of downtown Dayton are being revitalized nicely, this area is not. Run down parking garage and closed storefronts. Hotel itself ok but showing age. Everything made of metal is rusty, stains etc. Bed comfy though.
Stayed 1 night in Jun 2022
Response from Nathan L. on Jun 29, 2022
Thank you for staying with us and for sharing your concerns. We are consistently working on updating the property and making necessary changes that improve the guest experience. We look forward welcoming you back to Dayton soon!

4/10 Poor

theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Dont waste your time and money
This place was very disappointing...one elevator of three was working and slow at that bc it never came we took the steps. Pool was not open! Kids running around disturbing guests one kid riding a bike through the lobby!!!! Room was small and dirty ...for 224 a night never again
Stayed 1 night in Jun 2022
Response from Nathan L. on Jun 22, 2022
Thank you for staying with us. I apologize that we only had one working elevator. We are currently working on getting all of them working, as I understand how frustrating this can be for guests. I will share your comments with my staff to ensure we do a better job handling these type of situations.

4/10 Poor

Angela

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the staff at this location. We walked to the Oregon District for coffee and food almost every day. The drive to the ball fields was easy. This Radisson needs to be cleaned. The bathrooms. The stairs. The limited AC in the hallways is ridiculous. We were there for 5 days and not once did they service our room...this is limited as well...we had to ask for additional towels. We had 2 rooms for my family... one had splatters of something on the shower curtains and windows. I did not know this until after the stay other wise we would of moved. Radisson needs to spend some time and money into revamping this location.
Stayed 5 nights in Jun 2022
Response from Nathan L. on Jun 22, 2022
Thank you for staying with us. I wanted to let you know that I have addressed your concerns with my Housekeeping Manager. We hope you will come back and stay with us the next time you are in Dayton.

4/10 Poor

Mary

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no hot water at all and the tub was messed up so you couldn’t use it even had there been hot water.
Stayed 1 night in Jun 2022
Response from Nathan L. on Jun 22, 2022
I apologize for the issues you encountered during your stay. We strive to make each guests stay a positive experience. I hope you will choose to stay with us again in the near future.

4/10 Poor

Patricia

Disliked: Cleanliness
Hotel is not marked very well from the street. In the midst of being converted from a Crowne Hotel to a Radisson. Dingy, dated, dark and depressing interior. Garage parking was low and narrow for an SUV - take it slow. One beat up microwave in the business center for reheating a carryout order that I drove to pick up because there was nothing within safe walking distance from the hotel at night. Major renovations & updates needed. If you just want to be steps from the convention center then it’s location is perfect.
Stayed 1 night in Jun 2022
Response from Nathan L. on Jun 15, 2022
Thank you for staying with us. I apologize that you did not have a good experience at our hotel. We strive to give guests a great experience and we fell short of that. I hope you will come back and stay with us in the future.

4/10 Poor

Dennis

Disliked: Property conditions & facilities
Room seemed dirty
Stayed 2 nights in Jun 2022
Response from Nathan L. on Jun 15, 2022
Thank you for staying with us and letting us know about the issue with your room. I will be addressing this with my housekeeping team to ensure all of our rooms exceed our guests expectations.

6/10 Okay

Robert

Travelled with group
Disliked: Staff & service, property conditions & facilities
Old & smells. Bar opens @ 5 & closes @ 10.
Stayed 2 nights in Jun 2022
Response from Nathan L. on Jun 15, 2022
Thank you for taking the time to fill out a survey about your experience. I apologize you did not have a great experience with us. I hope you will come back and give us another chance to give you a great experience.