BBQ/picnic area

Reviews of Courtyard by Marriott Dayton North

3 out of 5
Courtyard by Marriott Dayton North
7087 Miller Ln, Dayton, OH

Reviews

8.2

Very good

Rating 10 - Excellent. 213 out of 483 reviews" "
Rating 8 - Good. 166 out of 483 reviews" "
Rating 6 - Okay. 50 out of 483 reviews" "
Rating 4 - Poor. 38 out of 483 reviews" "
Rating 2 - Terrible. 16 out of 483 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was phenomenal
Stayed 2 nights in Apr 2024

10/10 Excellent

Betzy

Stayed 1 night in Mar 2024

10/10 Excellent

Sherif

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exercise room is great
Stayed 1 night in Mar 2024

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Betzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception, ample parking, large room, quiet.
Stayed 1 night in Feb 2024

8/10 Good

Bob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
VERY friendly staff. Disappointed there was not a breakfast buffet ncluded.
Stayed 1 night in Feb 2024

8/10 Good

Anna

Stayed 1 night in Feb 2024

2/10 Terrible

Norman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Amanda M. on Jan 1, 2024
Dear Norman,Thank you for taking the time to provide feedback of your recent stay at the Courtyard Dayton North. We regret hearing that your stay was not up to Marriott standards and would like to know what issues you experienced so that we may make the adjustments to ensure that these issues do not occur again.We apologize again for any troubles that you may have experienced during your stay, and we hope that we are given the opportunity to better serve you in the future.Best Regards,Amanda M.

4/10 Poor

William

Stayed 1 night in Dec 2023
Response from Amanda M. on Jan 1, 2024
Dear William,Thank you for taking the time to rate your recent stay at the Courtyard Dayton North. We are sorry to hear that your stay did not deserve a 5 out of 5! This is not the service we strive to deliver, and we hope that we are given the opportunity to better serve you in the future when your travels bring you back to the Dayton area.Best Regards,Amanda M.Assistant General Manager

10/10 Excellent

Austin

Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Amanda M. on Dec 17, 2023
Hello David,Thank you for taking the time to rate your recent stay with us. We appreciate the positive feedback and hope that we are able to provide the same service to you if your travels should bring you back to the Dayton area.

2/10 Terrible

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had an unpleasant experience with the staff during my recent stay. The receptionist's demeanor was unwelcoming, giving the impression that guests were not valued. I had initially reserved a King size room through Hotels.com, but upon arrival, I was assigned a Queen room without prior notification. When I realized the discrepancy and approached the front desk for clarification, the receptionist was dismissive. She informed me that no King rooms were available and bluntly suggested that if I was dissatisfied, I could choose to leave. This led to a situation where I felt compelled to contact the authorities for assistance.
Stayed 1 night in Nov 2023
Response from Amanda M. on Dec 11, 2023
Dear Linda,Thank you for taking the time to rate your recent stay with us. We are sorry to hear that your stay did not go as planned. Your unpleasant staff experience is not up to Marriott standards, and we regret that this was your experience!Again, we are so sorry this happened! If you are a Marriott Bonvoy member, we would be happy to give you additional points as compensation for the unnecessary treatment you were subjected to.We hope that we are given the opportunity to better serve you in the future when we are able to showcase our true hospitality skills.

8/10 Good

Lynna

Stayed 3 nights in Nov 2023
Response from Amanda M. on Dec 17, 2023
Dear Lynna,Thank you for taking the time to provide feedback of your recent stay at the Courtyard Dayton North. We hope you enjoyed your stay and look forward to seeing you again in the future.!

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean excellent staff
Stayed 3 nights in Nov 2023
Response from Amanda M. on Dec 11, 2023
Dear Charlotte,Thank you for taking the time to rate your experience at the Courtyard Dayton North. We are so happy to hear that you enjoyed your stay! It is always encouraging to hear that our guests view our hotel as clean and rate our staff excellent!We hope to see you again when your travels bring you back to the Dayton area!

10/10 Excellent

Roy

Stayed 2 nights in Nov 2023
Response from Amanda M. on Nov 21, 2023
Dear Roy,Thank you for taking the time to share your feedback of your stay at the Courtyard Dayton North. We appreciate the positive review and are happy to hear that you enjoyed your stay! We hope to welcome you again soon if your travels should bring you back to the Dayton area!

10/10 Excellent

Elias

Stayed 2 nights in Nov 2023
Response from Amanda M. on Dec 11, 2023
Dear Elias,Thank you for taking the time to rate your recent stay at the Courtyard Dayton North. We are so happy to hear that you feel your stay deserved a 5/5!We hope to see you again soon if your travels bring you back to the Dayton area!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
People wandering outside at night created a disturbance. Weren’t guests of the hotel so not sure what staff could have done.
Stayed 1 night in Nov 2023
Response from Amanda M. on Nov 7, 2023
Dear Chrisptopher,Thank you for taking the time to provide feedback of your recent stay at the Courtyard Dayton North. I am happy to hear that you felt your stay deserved a 5/5! I am sorry if people outside made you feel uncomfortable in any way. We are located near several bus stops and so there are often people walking at night getting to and from their bus stops. Although they may not be guests, if this situation ever does arise in the future, we would be happy to report any disturbances to our local police to have them do a wellness drive-by. Thank you for staying with us and we hope to see you again if your travels should bring you back to the Dayton area!

10/10 Excellent

sheila

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Amanda M. on Nov 6, 2023
Dear Sheila,Thank you for taking the time to rate your recent experience at the Courtyard Dayton North. We are so happy to hear that you enjoyed your stay, and we look forward to welcoming you again if your travels should bring you back to the Dayton area!

8/10 Good

Ramon or Vicki, Howell

Stayed 1 night in Dec 2022
Response from Amanda M. on Nov 27, 2023
Dear Ramon/Vicki,Thank you for taking the time to provide feedback of your recent stay at the Courtyard Dayton North. We would love to hear why you feel your stay deserved a 4/5 so that we are able to improve stays for future guests. We hope to see you again if your travels bring you back to the Dayton area. Have a wonderful Holiday season!

10/10 Excellent

Donnita

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Amanda M. on Oct 17, 2023
Dear Donnita,Thank you for taking the time to rate your recent experience at the Courtyard Dayton North. We are so happy to hear that you enjoyed your stay and look forward to welcoming you again.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Dayton Courtyard GM on Oct 14, 2023
Thank You!

8/10 Good

Cory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from Dayton Courtyard GM on Oct 14, 2023
Thank You!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dayton Courtyard North GM on Oct 5, 2023
Thank you for staying with us!

10/10 Excellent

Jimmy

Stayed 1 night in Aug 2023
Response from Amanda M. on Oct 17, 2023
Dear Jimmy,Thank you for taking the time to provide feedback of your stay at Courtyard Dayton North. We are happy to hear that you had a good experience while staying with us and look forward to welcoming you again.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to multiple dining and shopping options. Easily accessible.
Stayed 1 night in Sep 2023
Response from Amanda M. on Sep 17, 2023
Dear Daniel,We appreciate you taking the time to provide feedback of your recent stay at the Courtyard Dayton North. It is always encouraging to hear positive reviews, and we are so pleased to hear that you enjoyed your stay!Thank you for staying with us, and we hope to welcome you again when your travels bring you back to the Dayton area!

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Amanda M. on Sep 17, 2023
Dear Reginald,Thank you for taking the time to rate your recent experience at the Courtyard Dayton North. It is always encouraging to hear positive feedback, and we are so pleased to hear that you enjoyed your stay.We hope you choose to stay with us again when your travels bring you back to the Dayton area!

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Amanda M. on Sep 1, 2023
Dear Susan,Thank you for taking the time to rate your experience at the Courtyard Dayton North. We appreciate your feedback and would love to hear why your felt we should be rated an 8/10.We hope you chose to stay with us again when your travels bring you back to the Dayton area!

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities
$30.00 for breakfast for 1 person, really?
Stayed 1 night in Aug 2023
Response from Amanda M. on Aug 28, 2023
Hello Deborah,Thank you for taking the time to rate your recent experience at the Courtyard Dayton North. I am sorry to hear that you breakfast price was so high. If you are a member and chose to stay with us again, you can add breakfast onto your room for just 5. We hope to see you again when your travels bring you back to the Dayton area.

2/10 Terrible

jena

Disliked: Staff & service, amenities, property conditions & facilities
Terrible stay. Worst hotel visit I've ever had. Very misleading website
Stayed 1 night in Aug 2023
Response from General Manager Dayton Courtyard on Aug 28, 2023
We apologize that you didnt enjoy your stay and hope you will give us a second chance to make a great first impression

6/10 Okay

Connie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Courtyard
It was an ok property. Not real new or clean in the halls. My room smelled like smoke and she helped me change rooms, but I was so tired, it was just one more issue that day.
Stayed 1 night in Aug 2023
Response from General Manager Dayton Courtyard on Aug 28, 2023
we are sorry about that we always try to make sure that guests respect the non smoking status of our hotel and apologize that it affected your stay.

2/10 Terrible

Shannon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My Disabled mother and her friend had a terrible experience. My mother was in tears! They only stayed for one night, and was charged for the full 3 nights. 2nd, she paid for two queen beds and only had one. 3rd, the room was damp and musty. 4th the room had the remains of dead bed bugs and bed bug poop that was left uncleaned. At least they were told that they were dead. Staff was very rude and mean, both upon arrival and when asked about the bed bugs. Her friend felt he was trying to gas light them. Either way, even if the mess was from a past infestation, shouldn't it have been cleaned?
Stayed 2 nights in Aug 2023
Response from Amanda M. on Aug 26, 2023
Dear Shannon,Thank you for taking the time to provide feedback of your mother's stay at the Courtyard Dayton North. I am sorry to hear that her and her friend had such a horrible experience. If the matter left in the room was indeed from an infestation, then that absolutely should have been cleaned and that is not up to Marriott standards! I do appreciate you letting us know so that we can take the necessary steps to deep clean.Great staff experience is something that we pride ourselves in at the Courtyard Dayton North and I am very surprised and disappointed to hear that this was not the case with your mother and her friend..I hope that we are one day given the opportunity to provide your mother with the excellent hospitality services that we strive to deliver!

6/10 Okay

Lauren

Stayed 1 night in Aug 2023
Response from General Manager CY Dayton North on Aug 25, 2023
Thank you for your review we are constantly looking for ways to improve and we hope you will give us a second chance to make a great first impression!

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very clean
Bad smell in the room, we was told it’s Ohio water and in the pipes. There was hair in the shower and sink. Hair on the bed. My wife took all the linen off and went and washed it since they didn’t want to give us new sheets.
Stayed 2 nights in Aug 2023
Response from Amanda M. on Aug 21, 2023
Dear Chris,Thank you for taking the time to let us know about your recent experience at the Courtyard Dayton North. I am very sorry to hear that your stay was not up to Marriott standards. We are always willing to provide fresh sheets for our guests, at the very least, if they feel their bed was not clean. I do apologize if you did not receive the sheets you requested. We hope to better serve you in the future when we are able to showcase our true hospitality services.Thank you for staying with us.

2/10 Terrible

Latasha

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Aug 2023
Response from Amanda M. on Aug 21, 2023
Dear Latasha,Thank you for taking the time to rate your recent experience at the Courtyard Dayton North. We are sorry to hear that you feel your stay deserved a 2/10. This is not up to Marriott standards, and we would love to hear why your experience was not good.We hope that we are able to better serve you in the future if your travels bring you back to the Dayton area. Please feel free to contact us if there is anything you feel the need to discuss so that we are able to improve stays for future guests.Best Regards,Amanda MAssistant General ManagerCourtyard Dayton North

8/10 Good

Amanda

Stayed 1 night in Aug 2023
Response from Amanda M. on Sep 17, 2023
Dear Amanda,Thank you for taking the time to provide feedback of your recent stay at the Courtyard Dayton North. We hope you enjoyed your stay and look forward to welcoming you again in the future.!

8/10 Good

Debra, Reynoldsburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean, but the room only had one chair and one desk chair. Would like a couple of matching chairs that are comfortable. Also would like a free breakfast included. (They currently charge for breakfast)
Stayed 2 nights in Aug 2023
Response from Amanda M. on Aug 17, 2023
Dear Debra,Thank you for taking the time to rate your recent experience at the Courtyard Dayton North. When you book at the Marriott member rate, you can include a hot cook-to-order breakfast for the room for just 5 extra. We hope you chose to stay with us again when your travels bring you back to the Dayton area!Best Regards,Amanda M.Assistant General ManagerCourtyard Dayton North

6/10 Okay

Amelia

Liked: Staff & service
Disliked: Property conditions & facilities
This property has not been updated from the outside like seen in the pictures on Google. It is the old style and needs a lot of building updates. The inside has been remodeled like the images but overall the wear and tear of the building's age is apparent throughout. Staff was friendly and there is a pay breakfast/coffee option available.
Stayed 1 night in Jul 2023
Response from Amanda M. on Aug 10, 2023
Dear Amelia,Thank you for taking the time to provide feedback of your recent stay at the Courtyard Dayton North. While we are sorry to hear that you feel your stay did not live up to Marriott standards, we hope to welcome you back and provide the service you deserve to make your next stay a 5/5!

10/10 Excellent

michael

Stayed 1 night in Jul 2023
Response from Amanda M. on Jul 26, 2023
Dear Michael,That you for taking the time to rate your experience at the Courtyard Dayton North. We are so happy you feel that your stay deserved a 10/10 and hope to welcome you back when your travels bring you back to the Dayton area!

8/10 Good

Jeri, Caldwell

Stayed 1 night in Jul 2023
Response from General Manager CY Dayton North on Aug 25, 2023
Thank you for your review we hope you join us again!

10/10 Excellent

Antinisha

Stayed 1 night in Jul 2023
Response from Amanda M. on Jul 18, 2023
Dear Antinisha,Thank you for taking the time to rate your experience at the Courtyard Dayton North. We are happy to hear that you enjoyed your stay and looking forward to welcoming you again!

10/10 Excellent

Erik

Stayed 1 night in Jul 2023
Response from Amanda M. on Jul 14, 2023
Dear Erik,Thank you for taking the time to provide feedback of your recent stay at the Courtyard Dayton North. We are so happy to hear that we received a 10 out of 10! We look forward to welcoming you again in the future if your travels should bring you back to the Dayton area!Best Wishes,Amanda M.

6/10 Okay

Michael

Stayed 1 night in Jul 2023
Response from General Manager CY Dayton North on Aug 25, 2023
Thank you for taking the time to review us! we hope we can accommodate you again and work on a better experience!

10/10 Excellent

Michele

Stayed 1 night in Jul 2023
Response from General Manager CY Dayton North on Aug 25, 2023
Thanks for the great review! We hope you stay with us again soon!

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service
Staff friendly & quick. Clean & good location.
Stayed 2 nights in Jun 2023
Response from Amanda M. on Jul 5, 2023
Dear Sharon, Thank you for taking the time to provide feedback of your recent stay at the Courtyard Dayton North. We are pleased to hear that you had a good stay and hope to welcome you back!

6/10 Okay

James

Travelled with family
USB ports for recharging devices did not work. It took a very long time for hot water to get to our room. We made reservations for 5 people, but the desk lady would only give us 2 towels. No channel guide in the room. The breakfast lady was excellent, as well as the food preparation and presentation. She was very helpful.
Stayed 1 night in Jun 2023
Response from Amanda M. on Jul 2, 2023
Dear James,Thank you for taking the time to provide feedback of your recent stay at the Courtyard Dayton North. While it is good to hear that you were delighted with our Bistro attendant, we are sorry that your stay was below Marriott standards. Providing the highest level of hospitality is our number one priority and it is to our regret that this was not your experience.We hope that we are given the opportunity to make up for our lack of service provided if your travels should bring you back to the Dayton area.

2/10 Terrible

ashly

Travelled with family, Travelled with family and small children
Disliked: Staff & service
They didn’t let me check in saying I canceled and I told them I didn’t. Then I asked if I just purchased a room outright they said they were sold out. Left me and my 10 year old daughter stranded sleeping in the truck for the night.
Stayed 1 night in Jun 2023
Response from Amanda M. on Jul 5, 2023
Dear Ashly,Thank you for taking the time to provide feedback of your stay at the Courtyard Dayton North. Providing the highest level of hospitality is our number one priority and I am sorry that this was not your experience. If you are a Bonvoy member, I would be more than happy to add additional points to your Bonvoy account as compensation for our lack of preparation in finding you a suitable hotel.Please feel free to call the hotel to discuss further. Again, I am very sorry this happened to you but want to thank you for sharing your experience so that we are able to address the situation to prevent issues like this from occurring in the future.

2/10 Terrible

Chen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s was a nightmare from the minute we got in and until we have left. We couldn’t even take a shower in this room not to mention everything else. It’s was our worst hotel stay in 25 years
Stayed 1 night in Jun 2023
Response from Amanda M. on Jul 2, 2023
Dear Chen,To hear that this stay was your worst hotel experience in 25 years is very disappointing. I am very sorry to hear that you did not receive the Marriott treatment that you deserve. We appreciate your feedback and will be sharing your experience with our staff so that we may improve for future guests.If given the opportunity, we would love to better serve you in the future if your travels should bring you back to the Dayton area.

10/10 Excellent

Prasanth, Maryland Heights

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Amanda M. on Jun 6, 2023
Dear Prasanth,Thank you for taking the time to rate your experience at the Courtyard Dayton North. We are happy to hear that you enjoyed your stay and hope to welcome you again if your travels bring you back to the Dayton area!