10/10 Excellent
Chaz
Apr 21, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at this location to attend Nicki Minaj’s concert because Columbus rates were ridiculously high.
Desiree was a wonderful, kind and very helpful front desk personnel. She gave me an extra hour to check out on the day I was leaving and was very understanding of me waking up late. She has that old fashioned customer service that is more welcoming than robotic so you know it’s actually genuine.
She even called me after I left to let me know that I left my chain behind and she held it personally until I returned to retrieve it! Amazing doesn’t do justice in describing her she’s spectacular!!!
I had a great stay and I highly recommend.