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All the staff had excellent service . We them all and a shout out to Kay Bansale for a job well done , a very friendly face always willing to make our stay perfect . We will be back for sure . Thank you and more power to Seda Abreeza Hotel
I think this is one of thy best locations to stay at, if visiting Davao. You are conveniently located adjacent to a large and modern shopping mall, saving you so much money vs using Grab. You are in the heart of the city with proximity to access anything you need. It's really epic.
Awesome place to stay with great staff, great food and very convenient, close to shopping, dining, mall, & everything
Mitchelle
Stayed 4 nights in Mar 2024
8/10 Good
Emerald
Travelled with family
Mar 15, 2024
Liked: Cleanliness, staff & service
My stay at Seda Hotel was okay. I liked the proximity of the hotel to the mall. There's a few red in the area.
The hotel is a little old. But all the staff are super friendly and helpful.
My family enjoyed their breakfast buffet.
The property is ver accessible to most necessities like shopping and transportation. I would like to suggest for additional chair (i know we can ask) and a small coffee table. But overall i did enjoy my 2 week stay in the hotel.
Great that this hotel is just next to Abreeza mall which make the stay a lot better. Generally the hotel is pretty except for the long waiting time at the hotel.
Alven
Stayed 3 nights in Feb 2024
Response from Pamela Joy Barleta on Mar 4, 2024
Dear Alven, Madayaw! Thank you so much for the positive feedback. Hope to see you again soon. Best regards,Pamela Joy Barleta General Manager
6/10 Okay
agnes
Travelled with family and small children
Feb 28, 2024
Liked: Cleanliness, amenities
Breakfast buffet not good as advertised
agnes
Stayed 1 night in Feb 2024
Response from Pamela Joy Barleta on Mar 4, 2024
Dear agnes, Madayaw! Thank you for taking the time to share your feedback regarding your recent experience with our breakfast buffet. We sincerely apologize that the buffet did not meet your expectations as advertised.We value your input and take all feedback seriously. Rest assured, we will address this issue with our team to ensure that the quality of our breakfast buffet aligns with the expectations we set in our advertisements. Your comments are invaluable to us as we strive to improve and provide the best possible experience for all our guests.Thank you once again for bringing this matter to our attention. We appreciate your patronage and hope to welcome you back soon.Warm regards,Pamela Joy Barleta General Manager
8/10 Good
Stephen
Travelled with family, Travelled with partner
Feb 16, 2024
Liked: Cleanliness, staff & service, amenities
We love the location of the hotel and it has good buffet breakfast , the staff are wonderful as are the public areas .
The rooms are definitely looking a little tired and could use a refresh
Stephen
Stayed 1 night in Feb 2024
Response from Pamela Joy Barleta on Feb 19, 2024
Dear Stephen, Madayaw! Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the hotel's location, buffet breakfast, and the wonderful staff. We take pride in providing our guests with exceptional service and a comfortable stay.We appreciate your comments regarding the rooms and apologize for any inconvenience caused. We are constantly working to improve our facilities and services, and your feedback will be taken into consideration as we plan for future updates and renovations.Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.Best regards, Pamela Joy Barleta General Manager
We spent 3 nights at the Seda Abreeza in January it is in a great location next to the Abreeza Mall and all of the shopping and dining options and is a fairly short taxi ride to “ downtown “
Rooms are a bit better than average but the location , the staff and the great breakfast buffet make it hard to beat
Stephen
Stayed 3 nights in Jan 2024
Response from Pamela Joy Barleta on Jan 22, 2024
Dear Stephen, Madayaw! Thank you for taking the time to share your positive experience at Seda Abreeza. We are thrilled to hear that our staff members provided excellent customer service and went beyond your expectations. Your feedback is greatly appreciated, as it helps us continue to improve and provide the best possible experience for our guests.We are particularly pleased to hear that our staff members were helpful at the buffet and reception desk, anticipating your needs and fulfilling your requests. This is a testament to our commitment to providing exceptional service and ensuring that every guest feels valued and cared for.We are glad to know that you would stay with us again and recommend Seda Abreeza to your friends and family. Your kind words will undoubtedly encourage more travelers to choose our hotel for their future stays.Once again, thank you for your positive review and for choosing Seda Abreeza as your preferred accommodation. We look forward to welcoming you back soon.Best regards,Pamela Joy Barleta General Manager
Excellent customer service. Needs upgrade of some of their rooms such as faucet loose, shower door doesnot close tight so water leaks on the floor.
Judith
Stayed 8 nights in Jan 2024
Response from Pamela Joy Barleta on Jan 22, 2024
Dear Miss Judith, Madayaw! Thank you for your review and feedback. We are glad to hear that you had an excellent experience with our customer service. We apologize for any inconvenience caused by the loose faucet and shower door that does not close tightly. We take all feedback seriously and will work to address these issues promptly. We appreciate your business and hope to have the opportunity to serve you again in the future.Best regards, Pamela Joy BarletaGeneral Manager
10/10 Excellent
Julita
Travelled with family
Jan 11, 2024
Liked: Cleanliness, amenities
Julita
Stayed 2 nights in Jan 2024
Response from Pamela Joy Barleta on Jan 22, 2024
Dear Miss Julita, Madayaw! Thank you so much for the positive feedback. Hope to see you again soon. Best regards, Pamela Joy Barleta General Manger
Dear Conrado,Madayaw! Thank you for taking the time to share your experience at Seda Abreeza. We are thrilled to hear that you enjoyed our superb amenities and found our employees amazing. We take pride in providing our guests with comfortable accommodations and excellent service.We hope to have the pleasure of welcoming you back to Seda Abreeza in the near future.Best regards,Pamela Joy Barleta General Manager
Manager very responsive to helping with my injury I received from one of the elevators. I really appreciate the manager’s response.
Dennis
Response from Pamela Joy Barleta on Feb 19, 2024
Dear Dennis, Madayaw! Thank you for taking the time to share your positive experience with us. We are glad to hear that our manager was responsive and helpful in addressing the injury you received from one of our elevators. At our company, we take safety very seriously and we are committed to ensuring that our facilities are safe for all of our customers. We appreciate your kind words and we will continue to strive to provide excellent service to all of our customers.Hope to see you again soon. Best regards, Pamela Joy Barleta General Manager
The breakfast options are very good. The staff are accommodating. I will recommend. Keep up the good work!
Pinky
Stayed 1 night in Nov 2023
10/10 Excellent
Andrew
Nov 21, 2023
Andrew
Stayed 5 nights in Oct 2023
10/10 Excellent
Helen
Nov 20, 2023
Helen
Stayed 1 night in Nov 2023
10/10 Excellent
Leah
Travelled with family
Nov 11, 2023
Crowding of cars. The pedestrian one needs additional instruction for safety. No one stops even an elderly is crossing. I had to signal for the car to stop while
Me and my 83 year old mother are crossing the street using the pedestrian lane.
Very nice hotel in a convenient location. I would go back. Davao has so much to see
RIchard
Stayed 3 nights in Nov 2023
10/10 Excellent
BRIAN
Oct 27, 2023
BRIAN
Stayed 2 nights in Oct 2023
4/10 Poor
Teresita, brooklyn
Travelled with family
Oct 26, 2023
Liked: Cleanliness, amenities
The hotel is overrated! Location is great. Housekeeping and restaurant crew were excellent, however, the receptionist, only few of them were receptive to the needs of the customers! We occupied 4 rooms and one of the room has water seeping through the floors!!!
No wash cloths, tv didn’t work. Very noisy, loud guests in the hallway and next door. Constant sirens and traffic noise. Not impressed for the price.
Andy
Stayed 2 nights in Oct 2023
Response from Pamela Joy Barleta on Oct 9, 2023
Dear Andy, Madayaw! Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We apologize for any inconvenience you experienced and appreciate your patience as we address your concerns.Sincerely, Pamela Joy BarletaGeneral Manager
10/10 Excellent
arabella
Oct 8, 2023
arabella
Stayed 1 night in Sep 2023
10/10 Excellent
william
Sep 28, 2023
william
Stayed 1 night in Sep 2023
Response from Pamela Joy Barleta on Oct 9, 2023
Dear William, Madayaw! Thank you so much for the high rating! Hope to see you again soon. Sincerely, Pamela Joy Barleta General Manager
It was a pleasant stay. The room was clean and staff were friendly. Spacious room size. Comfortable bed and pillows.
Breakfast was yummy.
The location is just walkable to the mall. Easy access to the airport if you are flying in or out of Davao.
Jennifer
Stayed 1 night in Sep 2023
Response from Pamela Joy Barleta on Sep 25, 2023
Dear Jennifer, Madayaw! Thank you for sharing your experience at Seda Abreeza Hotel. We are delighted to hear that you had a pleasant stay with us. We appreciate your positive feedback on the cleanliness of the room, the friendliness of our staff, the spacious room size, comfortable bed and pillows, and the yummy breakfast. We are also glad to know that you found our location convenient, with easy access to the airport and just a walkable distance to the mall. We hope to have the pleasure of welcoming you back soon.Best regards, Pamela Joy Barleta General Manager
Dear Jennifer, Madayaw! Thank you so much for the review. See you again soon! Best regards, Pamela Joy Barleta General Manager
10/10 Excellent
John, Sterrett
Sep 11, 2023
Liked: Cleanliness, staff & service, amenities
Seda Abreeza is a wonderful jewel in Davao!
John
Stayed 3 nights in Sep 2023
Response from Pamela Joy Barleta on Oct 9, 2023
Dear John, Madayaw! Thank you for choosing Seda Abreeza for your stay in Davao City. We are delighted to hear that you had a wonderful experience with us. Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts.We look forward to welcoming you back on your next visit to the city.Sincerely, Pamela Joy Barleta General Manager