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Reviews of Casa Ruby Pension House

2.5 out of 5
Casa Ruby Pension House
No. 35 Telstar corner Mabini Sts., Dona Vicenta Village, Davao, Davao

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 26 reviews" "
Rating 8 - Good. 6 out of 26 reviews" "
Rating 6 - Okay. 5 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 2 out of 26 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Floyd

Travelled with group
Liked: Cleanliness, staff & service, room comfort
No hot water. Rats bye the pool and hotel staff said the rats are ok.
Stayed 1 night in Feb 2020
Response from Staff on Feb 19, 2020
Hi, you seem to post at the wrong hotel. As we do not have a swimming pool and those pictures of the room are not ours. Thank you

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
NO STAR DAMP DUMP ACCOMMODATION
DO NOT BELIEVE ALL the previous EXCEPTIONAL REVIEWS this property has. First time, my BIGGEST REGRET in trusting the reviews of a property at this site. The place for me is a dump. I wouldn't even give it any star. It is similar to a boarding house for those looking for budget accommodation for long term stay. If not for the caretaker of the place, who was very kind & accommodating, that was the only saving grace of the place for a HORRIBLE 3 hrs experience at the place. I can hardly wait to move out & find a better place even if I have to pay more. Even if it was drizzling at night, I insisted with hotels.com CSR that I want to change hotel. To cap the long story short, when I found the place, I couldn't find the doorbell & tried knocking on the steel gate. Finally, after 10-15min. decided to call the place & a lady told me they are fully book (and to think before I went to the place, I called up to find out how to get to the place , a man answered at that time & never said the place is fully booked) After another 15-20 min. outside the gate as I was trying to contact hotels.com to resolve this issue, a lady came out to ask me if am the one who called earlier with a confirmed booking & she told me if I don't mind, a room will be available after 7:30pm when the guest check out. Since it was drizzling already & almost 6pm, I said I didn't mind since I plan to just drop the bags & eat out. But after seeing the place & room, decided to call hotels.com to change stay.
Stayed 1 night in Apr 2019

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable place to stay...clean and sheets are new and clean, staff is accommodating..stayed overnight.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Ruby is a major find. Really a home ie versus a hotel e pension house. Staff are great. Breakfast is good. The pension house is near a nice coffee cafe. We loved it. My wife and I. Many doctors from India stay here and will answer medical questions just to be nice. Nice, intelligent hotel guests. Loved it.
Stayed 2 nights in Sep 2018

10/10 Excellent

Craig, Manhattan Beach California USA

Liked: Cleanliness, staff & service, room comfort
Very nice lobby. Strong internet. Very cordial staff. Great big room very tastefully decorated in Asian style. Good Zen feeling. Nice!
Stayed 2 nights in Sep 2018

10/10 Excellent

Jim, Cincinnati, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the low price, Casa Ruby was a great choice for me. The staff was great. They make you feel at home and are friendly. They prepared a small breakfast every morning. If you need anything they will accommodate you. I stayed a whole month and was pleased. I used Casa Ruby as my home base while I explored different resorts for the occasional luxury experience. It was a good plan since Expedia will entice you with great prices at various resorts in the area.
Stayed 26 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
When my wife and I arrived at the hotel there was no one to meet us and we had to stay two nights in another hotel.
Stayed 14 nights in Jul 2018

10/10 Excellent

Desiree Mae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very well accommodating and their place is clean. Bed sheets are clean and nice room with small kitchen. This place is suit for budget travellers.
Stayed 3 nights in Feb 2018

10/10 Excellent

Raine, Kidapawan City, North Cotabato, Philippines

Liked: Staff & service
Great Place to Stay_in
If you're in a budget and you find comfort and great food then you can absolutely enjoy staying here. The staff are all accommodating. The breakfast meal served is great too. Aside from food taste, they served it right. You know other hotel offered free breakfast in the accommodation but the servings are small like they want you to take a diet. The flush button in the bowl is not working. We had a sweet dream sleep.
Stayed 1 night in Jan 2018

8/10 Good

Bryan

Liked: Cleanliness, staff & service, room comfort
Overnight stay
Average experience yet affordable pricing. Service was good.
Stayed 1 night in Jan 2018

4/10 Poor

john

Disliked: Cleanliness, property conditions & facilities, room comfort
staff frendly

2/10 Terrible

Ho, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
visiting
Hotel staffs gave nice services. Inside the bedroom, many cracked lines were shown on wall. TV channels /cable TV channels both were shown not clear(like snow falling)when switch ON. Not provide any cup or glass, kettle and towel.

10/10 Excellent

Monalisa, Baguio City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Ruby! Excellent!
I expected less since it costs less. But i was wrong. The room felt like staying in a 3 star hotel. Outide the room you feel like you're in your home. Although it was hot outside the room since the AC was off it didn't bother us. The teenagers which i felt was the owner's kids were very accommodating and helpful. Ate (sorry i forgot to get your name) was very friendly and prepared a very nice breakfast for us. We love the longganisa. And most of all, 10 hours after we checked out for our tour, they accommodated our request to freshen up in the room before leaving. Thank you very much.

8/10 Good

Verified traveller

Liked: Staff & service

4/10 Poor

Carmen

Disliked: Staff & service

6/10 Okay

Andy

a house inside a subdivision converted into an inn
when we entered the house it is hot inside ,but the house boy immediately gave us a room to feel more comfortable; a relatively big room ,clean, with medium sized bed; fixtures and the house itself, are old ,but quite well maintained. Parking area is small.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for a Perfect Stay
It was a good one! Though we did not get the room we paid for, they did manage to provide a better room for us. People are friendly and we will definitely book with them again.

6/10 Okay

さっさん不動産, 大阪

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
民家の様なペンション
暖かいファミリーが向かえてくれるペンションです。 料金が、格安なので、設備が古いのは．しょうがないかなと。

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Homely feeling in davao
Casa ruby is very a Real home. The family that worked there were very helpful and Nice. Breakfast is very small and sometimes you have to search for someone to answer your questions since there isn't a reception.

10/10 Excellent

Han River, 한국

Liked: Cleanliness, staff & service
까사루비 펜션에서 7일 보내다
가격대비 만족도 높다. 시내 접근성이 좋고 교통도 편리하다. 바로 앞에 약국과 슈퍼 있음. 하지만 맥주는 팔지 않음. 맥주는 길 따라 쭉 걸어서 150미터 정도에서 파는 가게 있음. 바로 길 건너 그린 뱀부라는 맛사지 샵 있음. 1시간에 300페소로 저렴. 편의시설이 좋은 것을 원하면 호텔이 좋으나 여럿이 어울리면서 간단한 취사하려면 이곳 강추한다. 카르멘 사장님 (여) 사람좋고, 하우스 메이드인 마이마이와 엠엠 모두 친절하고 신속히 부탁을 들어준다. 특히 카르멘 사장님과 마이마이가 도와주어서 해산물 시장에서 코코넛 크랩 사다가 요리해 먹은 일은 좋은 경험이었다. 요리해준 마이마이 고마워요. 다시한번 강조하지만 편한 여행을 원한다면 별로 추천하고 싶지 않으나 (그런 경우 호텔로 가시는게 나을듯) 현지를 느끼고 싶은 여행을 하시고 싶다면 강추합니다.

4/10 Poor

deviejensen, denmark jelling

Disliked: Cleanliness, staff & service, property conditions & facilities
dårlige senge, slidt værelser, gammelt håndklæde,
priserne måske er ok,

8/10 Good

快乐

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很温馨的家庭旅馆
离机场大概半小时车程，挺方便的，又安静，房间有空调和热水，尽管简陋，但是干净，性价比挺高的一个家庭旅馆，无论是过路或者度假都挺适合的。

8/10 Good

爱游人

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位于居民区里面的家庭旅馆
离机场大概半小时车程，挺方便的，又安静，房间有空调和热水，尽管简陋，但是干净，性价比挺高的一个家庭旅馆，无论是过路或者度假都挺适合的

8/10 Good

爱游人

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性价比较高的家庭旅馆
这个酒店离机场大概半小时车程，酒店员工提供的信息很有用，位于居民区里面，很安静，房间虽然简单，但是干净，有热水、空调，吃东西挺方便的。

8/10 Good

爱游人

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很清静舒适性价比高的酒店
很清静舒适性价比高的酒店，机场打车过来不到半小时，酒店就是一民居，周围很安静，房间尽管简陋，但是干净舒适，值得推荐，服务也不错，职员有问必答。