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Reviews of Maritim Hotel Darmstadt

Maritim Hotel Darmstadt
Rheinstrasse 105, Darmstadt, HE

Reviews

8.6

Excellent

Rating 10 - Excellent. 418 out of 990 reviews" "
Rating 8 - Good. 440 out of 990 reviews" "
Rating 6 - Okay. 88 out of 990 reviews" "
Rating 4 - Poor. 26 out of 990 reviews" "
Rating 2 - Terrible. 18 out of 990 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rolf

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Insgesamt war es ein sehr angenehmer Aufenthalt. Außer vom 11.03 bis 13.03. waren wir auch schon an fünf Tagen vorher wegen eines Wasserscgadens in unserem Wohnhaus im Hotel. Für diesen Zeitraum (vom 06.03. bis 11.03.24) benötigen wir noch eine offizielle Rechnung von Expedia für die Versicherung, da mir hierzu keine Unterlagen mehr vorliegen. Siehe auch meine E-mail vom 15.03.24 an Expedia. Mit freundlichen Grüßen Rolf Schwamb (rolf.schwamb@web.de)
Stayed 2 nights in Mar 2024

10/10 Excellent

Jude

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel. Always my favorite.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sandeep

Liked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Nasrat

Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, the beds were not the most comfortable. As a family room it was a fold down bed and a sofa bed, it was ok but not the same as a proper bed. Breakfast was very good and we enjoyed a swim.
Stayed 3 nights in Dec 2023

8/10 Good

Hongsu

Liked: Cleanliness, staff & service, amenities
While using a lot of water during shower, water did not drain well. Hope they can check more carefully.
Stayed 1 night in Sep 2023

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our very comfortable, spacious, well-appointed room with carpet, storage, proper coat hangers, door onto balcony and the green option to opt out of room service. Breakfast selection was excellent but bacon, nuts and multivitamin juice were missing. We were disappointed that the room in a hotel of this standard did not have a kettle and courtesy tray, although a kettle was provided on request.
Stayed 5 nights in Oct 2023

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Po-Hsun

Business traveller, Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Stayed 1 night in Oct 2023

10/10 Excellent

Qiong, SOUTHAMPTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Close to the train station and many bus access. Great breakfast.
Stayed 3 nights in Oct 2023

8/10 Good

Esam, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from General Management on Aug 27, 2023
Dear Guest,thank you for your good review!We hope to see you again soon.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent, clean, well located hotel. Transportation is easy, walking distance to the train station but it's quiet. Highly recommended.
Stayed 3 nights in Aug 2023
Response from General Management on Aug 27, 2023
Dear Richard,thank you so much for your wonderful review!It is great, that you enjoyed your stay with us so.We hope to welcome you back as our guest soon!

10/10 Excellent

Junzhong

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel near train station
Stayed 1 night in Aug 2023
Response from General Management on Aug 26, 2023
Dear Guest,thank you for the wonderful review!We appreciate you taking the time and are glad that we could make your stay enjoyable!

10/10 Excellent

Amy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for work. Welcome haribo sweets are a nice touch
Stayed 5 nights in Jul 2023
Response from General Management on Aug 13, 2023
Dear Amy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Ed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
No issues. Great experience.
Stayed 1 night in Aug 2023
Response from General Management on Aug 13, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Ihre Hotel Direktion on Aug 26, 2023
Lieber Gast,vielen Dank für Ihre tolle Bewertung!Schön, dass Ihnen der Aufenthalt bei uns gefallen hat!

4/10 Poor

Alan

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Air conditioning did not work and 37C outside. Room extremely hot. Staff tried to help, but hotel is old and tired and AC could not be fixed. Breakfast not the same standard as previous stays. Most staff very friendly. Some bar staff not so much. Pool is very nice.
Stayed 2 nights in Jul 2023
Response from General Management on Jul 14, 2023
Dear Guest thank you for your detailed feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 Excellent

Amy

Business traveller, Travelled with group
Liked: Cleanliness
Loved the sweets on pillow. 12th floor view from balcony was great. Though no replacement of water and weather was so hot. 1 bottle for 3 nights
Stayed 3 nights in Jun 2023

10/10 Excellent

Sandeep

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

BAIK SOO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was nice to stay at the hotel and friendly experienced workers at the front desk although young people should learn from the experienced ones. The location is also good near main station (Darmstadt Hbf)
Stayed 2 nights in May 2023

8/10 Good

Alice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasantly surprised right from the friendly and warm welcome until the friendly checkout. The environment of this beautifully renovated place was worthy of a 5 star place. Rarely have we experienced champagne!! included in this lavish breakfast buffet. I can highly recommend this hotel to any traveller, whether it is for business or leisure.
Stayed 3 nights in May 2023

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

8/10 Good

Mladen, CRNUCE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, staff is friendly and breakfast was great! I like the coffee machine. There is a street under renovation just in front of the entrance.
Stayed 1 night in Apr 2023

10/10 Excellent

Hongsu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked breakfast. Swimming pool was clean and well-maintained.

10/10 Excellent

Dorra Rakia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is amazing
Stayed 2 nights in Feb 2023

10/10 Excellent

Claude, Vufflens la Ville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, excellent breakfast, helpful staff
Stayed 3 nights in Jan 2023

10/10 Excellent

Chardin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Really great hotel. From the outside, it does not look that exciting but looks are deceptive! This is a nice hotel inside. The rooms are spacious and clean.
Stayed 2 nights in Dec 2022
Response from Hotelmanagement on Dec 30, 2022
Dear Chardin,Thank you very much for your great ranking and feedback on Hotels.com.We are looking forward to welcoming you back soon for another great experience.Sincerely yoursMaritim Hotel DarmstadtDaniel PawellaGeneral Manager

10/10 Excellent

Charles

Stayed 2 nights in Dec 2022
Response from Hotelmanagement on Dec 30, 2022
Lieber Charles,herzlichen Dank für Ihre großartige Bewertung auf Hotels.com.Wir freuen uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenMaritim Hotel DarmstadtDaniel PawellaDirektor

6/10 Okay

haim

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Hotelmanagement on Dec 30, 2022
Lieber David,herzlichen Dank für Ihre großartige Bewertung auf Hotels.com.Wir freuen uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenMaritim Hotel DarmstadtDaniel PawellaDirektor

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel but geting a bit old
we had a good week in general, great food, wery frendly staff, clean place, food ok. A few things could have been better regarding the rooms as in the ventilation in the bathroom that did not work, old and used furniture, cipped finishes on doors, used carpet an to few power outlets in the room. The food from the restaurant was ok, last time was better and they had a excelent goos that wasn't in the menu this time.
Stayed 7 nights in Nov 2022
Response from Hotelmanagement on Dec 30, 2022
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Daniel PawellaGeneral Manager

10/10 Excellent

Dan Cosmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022
Response from Hotelmanagement on Dec 30, 2022
Lieber Dan Cosmin,herzlichen Dank für Ihre großartige Bewertung auf Hotels.com.Wir freuen uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenMaritim Hotel DarmstadtDaniel PawellaDirektor

10/10 Excellent

Aref

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2022
Response from Hotelmanagement on Dec 30, 2022
Dear Aref,We appreciate your great ranking on Expedia.We are looking forward to welcoming you back soon.Sincerely yoursMaritim Hotel DarmstadtDaniel PawellaGeneral Manager

2/10 Terrible

michael

Stayed 3 nights in Oct 2022
Response from Hotelmanagement on Dec 30, 2022
Lieber Michael,vielen Dank für Ihre Bewertung auf Hotels.com.Es freut mich sehr, dass Sie sich die Zeit genommen haben, uns Ihre Punktevergabe mitzuteilen. Leider ist es uns nicht gelungen, Ihre Erwartungen vollkommen zu erfüllen.Wir hoffen sehr auf eine erneute Chance, um Sie von unserem Hotel zu überzeugen.Mit freundlichen GrüßenMaritim Hotel DarmstadtDaniel PawellaDirektor

6/10 Okay

GOR

Travelled with partner
You will not be able to set up the room temperature because somebody already decided for the whole hotel
Stayed 2 nights in Oct 2022

8/10 Good

Ed

Business traveller
Liked: Staff & service, property conditions & facilities
Hotel is fine for short trips. Some rooms can be a little noisy due to the train lines nearby.
Stayed 3 nights in Oct 2022
Response from Hotelmanagement on Dec 30, 2022
Dear Ed,We appreciate your great ranking on Hotels.com.We are looking forward to welcoming you back soon.Sincerely yoursMaritim Hotel DarmstadtDaniel PawellaGeneral Manager

8/10 Good

Sasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely pleasantly surprised about the conditions of this comparably old hotel. Great value for money.
Stayed 2 nights in Sep 2022
Response from Hotelmanagement on Dec 30, 2022
Dear Sasha,We appreciate your great ranking on Expedia.We are looking forward to welcoming you back soon.Sincerely yoursMaritim Hotel DarmstadtDaniel PawellaGeneral Manager

8/10 Good

Mahesh

Stayed 3 nights in Sep 2022
Response from Hotelmanagement on Dec 30, 2022
Dear Mahesh,We appreciate your great ranking on Hotels.com.We are looking forward to welcoming you back soon.Sincerely yoursMaritim Hotel DarmstadtDaniel PawellaGeneral Manager

10/10 Excellent

Andrew

Stayed 6 nights in Sep 2022
Response from Hotelmanagement on Dec 30, 2022
Dear Andrew,We appreciate your great ranking on Hotels.com.We are looking forward to welcoming you back soon.Sincerely yoursMaritim Hotel DarmstadtDaniel PawellaGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Hotelmanagement on Dec 30, 2022
Lieber Gast,herzlichen Dank für Ihre fabelhafte Bewertung.Wir freuen uns auf Ihren nächsten Besuch.Mit freundlichen GrüßenMaritim Hotel DarmstadtDaniel PawellaDirektor

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location and friendly staff T room was all we could have wanted.
Stayed 2 nights in Sep 2022
Response from Hotelmanagement on Dec 30, 2022
Dear Stephen,Thank you very much for your great ranking and feedback on Hotels.com.We are looking forward to welcoming you back soon for another great experience.Sincerely yoursMaritim Hotel DarmstadtDaniel PawellaGeneral Manager

8/10 Good

Stephen

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excellent breakfast but cleaning not perfect.
Excellent breakfast. Room cleanliness could be better; hairs on bed by pillow. Hair band on floor. Pieces of tissue on floor. Room cleaning was done before we checked out so would need to be repeated. Cleaners didn’t appear to speak German or English so difficult to communicate with them! Better management of cleaning required!
Stayed 2 nights in Aug 2022

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was excellent. Very good breakfast, clean and great staff. We chose it because it had a swimming pool. Disappointing as the pool was shut until the end of September. They did not give a reason.
Stayed 3 nights in Aug 2022

4/10 Poor

GOR

Disliked: Amenities
It’s 2022 and you cannot set up the temperature in your room !
Stayed 3 nights in May 2022
Response from Hotelmanagement on Aug 24, 2022
Dear GOR,Thank you very much for your review.We endeavor to offer a memorable experience.We regret that our Air conditioner didn’t meet your expectations. We care deeply about the happiness and satisfaction of our guests so we’ll address all of you concerns with our team moving forward.We are looking forward to welcoming you back soon.Sincerely,Maritim Hotel DarmstadtJochen RönischGeneral Manager

10/10 Excellent

David

Stayed 1 night in Jul 2022
Response from Hotelmanagement on Aug 24, 2022
Lieber David,herzlichen Dank für Ihr großartiges Ranking auf Hotels.com.Schon heute freuen wir uns auf Ihren nächsten Besuch.Mit freundlichen GrüßenMaritim Hotel DarmstadtJochen RönischDirektor

8/10 Good

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maritim time..
WiFi was good in the lobby but 4th floor was almost non existent on a hotel serves business client mostly. You have to pay for coffee for the coffee machine in the lobby . Room fridge was empty. Had one bottle water in room and if you don't ask they don't give you one each days of stay. No coffee machine/ or kettle in the room.
Stayed 1 night in Jul 2022
Response from Hotelmanagement on Jul 20, 2022
Dear Jim, We appreciate the time you’ve taken to share your detailed feedback on Hotels.com Unfortunately, we missed the chance to tell you more about our different room categories. In addition to many other amenities, we provide our guests in our Superior rooms with a coffee machine. There is also a vending machine in the lobby on floors 4 and 10. We hope to have the pleasure of hosting you again soon so we can show you the quality experience we know that we are capable of sharing with our guests. Sincerely, Maritim Hotel Darmstadt Jochen Rönisch General Manager