Ratings based on 106 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 20-Aug-2014
Nice Hotel, good food, excellent staff. Would recommend.
4 out of 5
Recommended
for Families
by A verified traveller from Toronto

Nice Location not far from boston

Posted 19-Aug-2014
Pros: The waterpark was fun for the family
Cons: Maybe have an elevator for the second floor
Location: Went to Boston and did sightseeing
excellent staff and hotel was very clean. Enjoyed the waterpark.
5 out of 5
Recommended
for Business Travellers
by May from San Carlos Ca

Great place

Posted 2-Jun-2014 on Hotels.com
Great place I would stay anytime.
5 out of 5
Recommended
for Personal Event
by Susan Dixon from Montreal

Posted 25-May-2014 on Hotels.com
I loved everything about this hotel, the service, the grounds, the pool, the location, our room. Extremely clean. Very friendly. Food was not great and wine should be chilled. That is my only recommendation for improvement. I'll definitely be going back.
5 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 11-May-2014 on Hotels.com
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 9-May-2014 on Hotels.com
3 out of 5
Recommended
for Business Travellers
by Sheily Colon from Worcester, Ma

Posted 26-Apr-2014 on Hotels.com
Outside of the room was extremely loud almost as if there was no door in place. One could hear everything that was going on on the outside, it was very hard to sleep.
1 out of 5
Recommended
for Business Travellers
by A verified traveller

Not the best

Posted 18-Apr-2014 on Hotels.com
Upon arrival, the gentleman at the front desk informed us that we would have no hot water during the second day of our stay due to scheduled gas line maintenance. This could have been easily communicated to guests via email so other arrangements were possible. Paying $150 a night for a room with no water is not acceptable. Then on day 3, we got a wake up call at 5am that we did not ask for. Then at 9am, housekeeping barged in without knocking... Will not be staying here again.
3 out of 5
by Alison from South Jersey

Sad for a Hilton.

Posted 14-Apr-2014
Pros: The beds were comfortable.
Cons: Get an electrician and refrigerators.
Location: 1/2 hour ride to the T to get into Boston. Otherwise, nothing to do!
When I arrived, the lobby was beautiful. Unfortunately, it went downhill. When I checked in, I was given my room key, but wasn't told how to get to my room or given any other useful information, which I am used to with other hotels. When I arrived in my room (on the Honors floor), I was hit was the smell of stale cigarettes. The room had no refrigerator, so any doggy bags were useless. I had no idea where the ice machine was located. The electric outlets in the bathroom didn't work properly, causing my to think my hair tools were broken and forcing me to spend money on new ones. Overall, I was very disappointed. Hilton's usually are better than this!
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice staff!

Posted 10-Apr-2014
Pros: The kind, friendly staff.
Cons: The food in the bar area.
Location: Not much to do near by that I know of.
I stayed at the DoubleTree for business. I was placed in a handicapped room, but when I called the Front Desk, the clerk found me another room and gave me free breakfast all week! Loved it! Disappointed in the restaurant food in the evening. It's not up to the quality I've had there before.