Ratings based on 105 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
for Couplesby A verified traveller
Nice Hotel, good food, excellent staff. Would recommend.
for Familiesby A verified traveller from Toronto
Nice Location not far from bostonPosted 19-Aug-2014
Pros: The waterpark was fun for the family
Cons: Maybe have an elevator for the second floor
Location: Went to Boston and did sightseeing
excellent staff and hotel was very clean. Enjoyed the waterpark.
for Personal Eventby Susan Dixon from Montreal
Posted 25-May-2014 on Hotels.com
I loved everything about this hotel, the service, the grounds, the pool, the location, our room. Extremely clean. Very friendly. Food was not great and wine should be chilled. That is my only recommendation for improvement. I'll definitely be going back.
for Personal Eventby A verified traveller
Posted 11-May-2014 on Hotels.com
Recommendedby A verified traveller
Posted 9-May-2014 on Hotels.com
for Business Travellersby Sheily Colon from Worcester, Ma
Posted 26-Apr-2014 on Hotels.com
Outside of the room was extremely loud almost as if there was no door in place. One could hear everything that was going on on the outside, it was very hard to sleep.
for Business Travellersby A verified traveller
Not the bestPosted 18-Apr-2014 on Hotels.com
Upon arrival, the gentleman at the front desk informed us that we would have no hot water during the second day of our stay due to scheduled gas line maintenance. This could have been easily communicated to guests via email so other arrangements were possible. Paying $150 a night for a room with no water is not acceptable. Then on day 3, we got a wake up call at 5am that we did not ask for. Then at 9am, housekeeping barged in without knocking... Will not be staying here again.
by Alison from South Jersey
Sad for a Hilton.Posted 14-Apr-2014
Pros: The beds were comfortable.
Cons: Get an electrician and refrigerators.
Location: 1/2 hour ride to the T to get into Boston. Otherwise, nothing to do!
When I arrived, the lobby was beautiful. Unfortunately, it went downhill. When I checked in, I was given my room key, but wasn't told how to get to my room or given any other useful information, which I am used to with other hotels. When I arrived in my room (on the Honors floor), I was hit was the smell of stale cigarettes. The room had no refrigerator, so any doggy bags were useless. I had no idea where the ice machine was located. The electric outlets in the bathroom didn't work properly, causing my to think my hair tools were broken and forcing me to spend money on new ones. Overall, I was very disappointed. Hilton's usually are better than this!
for Everyoneby A verified traveller
Very nice staff!Posted 10-Apr-2014
Pros: The kind, friendly staff.
Cons: The food in the bar area.
Location: Not much to do near by that I know of.
I stayed at the DoubleTree for business. I was placed in a handicapped room, but when I called the Front Desk, the clerk found me another room and gave me free breakfast all week! Loved it! Disappointed in the restaurant food in the evening. It's not up to the quality I've had there before.
Recommendedby c from w
its a double treePosted 8-Apr-2014 on Hotels.com
its exactly what you expect it to be + a water park for kids … there are large, typical rooms conferences….