Ratings based on 89 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by Alison from South Jersey

Sad for a Hilton.

Posted 14-Apr-2014
Pros: The beds were comfortable.
Cons: Get an electrician and refrigerators.
Location: 1/2 hour ride to the T to get into Boston. Otherwise, nothing to do!
When I arrived, the lobby was beautiful. Unfortunately, it went downhill. When I checked in, I was given my room key, but wasn't told how to get to my room or given any other useful information, which I am used to with other hotels. When I arrived in my room (on the Honors floor), I was hit was the smell of stale cigarettes. The room had no refrigerator, so any doggy bags were useless. I had no idea where the ice machine was located. The electric outlets in the bathroom didn't work properly, causing my to think my hair tools were broken and forcing me to spend money on new ones. Overall, I was very disappointed. Hilton's usually are better than this!
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice staff!

Posted 10-Apr-2014
Pros: The kind, friendly staff.
Cons: The food in the bar area.
Location: Not much to do near by that I know of.
I stayed at the DoubleTree for business. I was placed in a handicapped room, but when I called the Front Desk, the clerk found me another room and gave me free breakfast all week! Loved it! Disappointed in the restaurant food in the evening. It's not up to the quality I've had there before.
4 out of 5
Recommended
for Everyone
by EYM from Boston, MA

Overnight trip to Coco Keys.

Posted 23-Feb-2014
Nice room! Kids loved it. Will visit again later this year.
4 out of 5
Recommended
for Families
by A verified traveller

close to cocokey waterpark nice restaurant onsite

Posted 4-Feb-2014
Cons: When ordering room service I had hoped they would offer the purchase of a cake for maybe a small party in the room. I had me son and nephews with m
Location: It is right off of route 1 and it is joined to Coco key water park
The staff was very cheerful and it was great there was no wait. The rooms were attractive and comfortable. We stayed here last year because CoCo key is in the hotel. I was happy I received excellent service again on our second stay.
2 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 29-Dec-2013 on Hotels.com
3 out of 5
Recommended
for Families
by gloria from Winthrop

family vk at double tree Danvers ma

Posted 28-Dec-2013 on Hotels.com
While I appreciated the staff'willingness to meet our needs, post arrival, they were not prepared to receive us in terms of the room acomodations. We booked this hotel primarily for the coco keys water park but it seamed that they are two completely different entities every disconnected from each other.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

nice place.

Posted 25-Dec-2013 on Hotels.com
No complain. Great place...
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 3-Dec-2013 on Hotels.com
3 out of 5
Recommended
for Business Travellers
by S Martin from Berlin, NH

Everything needed for convention was in hotel

Posted 20-Nov-2013 on Hotels.com
The regular dining room was closed during dinner hours so they directed us to the bar where they were serving the full menu. However, they were severely understaffed. It took a really long time to be waited on and they were stressed so not very friendly!
4 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 10-Nov-2013