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Reviews of Holiday Inn Express Ringgold, an IHG Hotel

2.5 out of 5
Holiday Inn Express Ringgold, an IHG Hotel
38 Vining Cir, Ringgold, GA

Reviews

8.0

Very good

Rating 10 - Excellent. 140 out of 316 reviews" "
Rating 8 - Good. 92 out of 316 reviews" "
Rating 6 - Okay. 46 out of 316 reviews" "
Rating 4 - Poor. 18 out of 316 reviews" "
Rating 2 - Terrible. 20 out of 316 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Sharon

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Pet rooms smelled badly and had dehumidifiers running to reduce the smell.
Stayed 1 night in Apr 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and love the room size!
Stayed 1 night in Mar 2024

10/10 Excellent

Cheryl

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great from the staff to location.
Stayed 1 night in Feb 2024

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that concerned me was not enough lighting in parking areas.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was really comfortable and the breakfast is outstanding.
Stayed 2 nights in Nov 2023

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There were a few drain flies in the room, which I consider minor. I was disappointed that the exercise facility was closed and there are no fans in the bathrooms to dissipate the steam from the shower (which is annoying). Staff was very helpful and friendly. I will likely stay there again when I am in town as it’s a good value for the price; i’d rather deal with the minor annoyances, then pay considerably more for a different hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy to find
Stayed 1 night in Nov 2023

6/10 Okay

RICHARD

Stayed 2 nights in Nov 2023

4/10 Poor

RICHARD

Stayed 1 night in Nov 2023

4/10 Poor

Carlton

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was convenient. The price was outrageous 300 plus for one night. There was very limited seating in the breakfast area. Our room was 214. The bathroom had a constant sewage smell to it. There are no plugs for phone chargers so make sure you have a block. The drawer in the nightstand was held closed by a piece of Scotch tape and popped open multiple times during the night. Hit my knee on it once during the night coming back from the restroom. There was a dehumidifier in our room that was dirty and ran all night long. The prices were basically doubled because of softball tournament but the property was definitely not worth the price. Staff was friendly and breakfast seemed decent.
Stayed 1 night in Nov 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Vicki

Travelled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities
I liked the area. The key card never worked- constantly had to go to front desk to get a new card. Front desk staff stated several times they have reported issues. The property listed an indoor Pool when booking, however upon arrival the pool was closed for repairs. Rarely saw anyone working on pool.
Stayed 3 nights in Jul 2023

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Al-siran

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NY trip
Pictures does not match what property looks like. Property is a very run down motel . Smells of mold. Bugs in bathroom.
Stayed 1 night in Aug 2023

8/10 Good

Lila

Travelled with family
Liked: Cleanliness, staff & service
One room smelled so bad had to move to another room. Room 2 had one light that acted like a strobe light. Staff were friendly and accommodating. Breakfast was ok.
Stayed 1 night in Aug 2023

2/10 Terrible

PETER

Stayed 1 night in Aug 2023

10/10 Excellent

Susan

Liked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff when we arrived was super. Made us feel so welcome. The room was clean and had all we needed. Breakfast was great...lots of choices.
Stayed 1 night in Jul 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Wonderful value! Clean, neat, organized, comfortable! Would definitely stay again
Stayed 1 night in Jul 2023

10/10 Excellent

Cathy, West Chester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and very friendly staff.
Stayed 1 night in Jul 2023

2/10 Terrible

Harrell

Disliked: Cleanliness, staff & service, property conditions & facilities
A horrible experience
Stayed 1 night in Jul 2023

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

veronica

Travelled with family
Disliked: Cleanliness
Needs some cleaning and updating
Drain in bathroom gave off a horrible sewer smell that permeated the air all night. Overwhelmingly so to the point we could smell it in the bedroom. Door key would not work and had to have staff mechanically open the door. Pool CLOSED for renovation, which would have been nice to know before booking and check in as it was 101 degrees out.
Stayed 1 night in Jun 2023

10/10 Excellent

Rebecca

Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the king suite and it met our standards as far as cleanliness and relaxing. I would def recommend to a friend
Stayed 1 night in Jun 2023

2/10 Terrible

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities
The shower control was about to fall off and didnt work properly. The soap dispenser in the shower was broken. At this price everything should be immaculate and work perfectly. We will certainly consider this when choosing a hotel for our next trip.
Stayed 1 night in Jun 2023

10/10 Excellent

IGOR

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stuff
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Paula

Stayed 2 nights in May 2023

10/10 Excellent

Sarah Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay!
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in May 2023

10/10 Excellent

john

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Friendly staff and very clean. The only downfall was the indoor pool was closed. Otherwise, a great stay.
Stayed 1 night in May 2023

8/10 Good

Derald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place to stay
Stayed on a pass through trip. The lobby was clean and organized; the staff was friendly and efficient; the room was clean; the ammenites were decent; and the morning breakfast was tasty. Will stay agin if through that way.
Stayed 1 night in May 2023

10/10 Excellent

Priscilla

Stayed 2 nights in Apr 2023

2/10 Terrible

albert

Disliked: Cleanliness, staff & service, property conditions & facilities
the room was not clean, found food and used sox from previous guess, peanuts on around small sofa,
Stayed 1 night in Apr 2023

6/10 Okay

lloyd

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2023

4/10 Poor

Virgyle

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Didn’t need a key! Door wouldn’t lock. New room, New keys, quit working. Otherwise not real bad. Pool closed. Not the cleanest hotel,
Stayed 1 night in Apr 2023

8/10 Good

Richard

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good Mexican restaurant next door with bar. Pool is featured in all of the photos but was closed.
Stayed 1 night in Apr 2023

10/10 Excellent

Ricky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location next to the Interstate, front desk staff very friendly.
Stayed 1 night in Apr 2023

6/10 Okay

Amber

Travelled with family
Liked: Staff & service
Overall okay stay, friendly staff welcoming and easy check in. Lobby smelled a bit like dirty water. Pool was closed unfortunately. The beds were okay they were hard but the location was perfect for what we needed.

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Room was clean
Stayed 1 night in Apr 2023

10/10 Excellent

Slawomir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came late and service was quick and prompt.
Stayed 1 night in Apr 2023

6/10 Okay

Jesse

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The shower curtain was filthy. the pool was down. And barely any food available for breakfast.
Stayed 1 night in Apr 2023

8/10 Good

Kyle

Travelled with family
Okay. Not anything special
Stayed 1 night in Mar 2023

8/10 Good

Enrique

Stayed 3 nights in Mar 2023

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable, good location to Interstate. Fast check in
Stayed 1 night in Mar 2023

2/10 Terrible

Jim

Travelled with family
Disliked: Staff & service
Sadly, there were several things about this facility that disappointed me. The bathroom had a severe smell like a men's room at a gas station. The remote would not turn the television on or off. The ice machine was at the complete opposite end of the facility. The pool was closed. The workout room was closed. The breakfast was barely stocked, being out of butter and milk. That's enough.
Stayed 1 night in Mar 2023

10/10 Excellent

Sarah Jo

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, I love staying here!
Stayed 1 night in Feb 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique just a nice hotel
Stayed 1 night in Feb 2023