Ratings based on 451 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Houston, Tx

Beautiful, comfortable hotel on Grapevine

Posted 15-Dec-2014
Hotel was beautifully decorated for Christmas. Rooms was clean and staff was helpful. The breakfast buffet was very good and priced reasonably. Great value for money. Will stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful!!

Posted 15-Dec-2014
Wonderful hotel!! Very clean with excellent staff.. The two restaurants have a variety of great food and great atmosphere.. The mall is walking distance which has Lego Land and Aquarium for the kiddos :) The hotel also has a clean shuttle bus for getting back and forth from DFW, the mall etc Call ahead for time arrangements for airport pick up so you don't have to wait 15-20 minutes
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Dec-2014
Pros: Facilities and staff
Cons: Bathtubs and showers in rooms. Larger bathroom with more than one hook.
Location: Grapevine Mills shopping mall and cinema.
Pleasant walking trails, would love to try outdoor swimming pool and paddle boats. Hot tub and indoor pool were great. Staff was exceptionally accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Nov-2014
This a good hotel, not up to the standard of its name but it's still good enough to spend the night. The breakfast is decent, $10 dollars adults and $4 children if you buy it at the front desk. Free internet and parking, so that was nice.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom OK

Weekend getaway!

Posted 17-Nov-2014
Hotel was very clean and staff were very friendly! Great hotel for business or just weekend getaway!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom r

Comfortable

Posted 25-Oct-2014
Great staff! Very pleasant hotel. Clean and comfortable. Close to everything.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom ok

Great place to stay.

Posted 14-Oct-2014
Pros: Smell of flowers.
Cons: nothing
Location: shopping
The hotel is a beautiful place to stay. The flowers were eye candy.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Arkansas

Great place to stay

Posted 13-Oct-2014
Pros: Everything
I have nothing but good to say about this hotel!! GREAT place to stay! I would recommend it to anybody and definitely plan on returning!!
4 out of 5
Recommended
for Families
by A verified travellerfrom Houston, TX

Comfortable, Clean Rooms

Posted 5-Oct-2014
We stayed only one night. Check in was easy and staff were helpful and friendly. Our room was well lit and clean (the carpet looked a bit old/dirty though). We splurged on room service for breakfast because we needed to leave EARLY … it was expensive but very good (eggs, bacon, hash browns, toast)! Awesome bacon. My only complaint is when we were leaving the hotel in the morning (granted it was 7 a.m.), the few hotel employees in the lobby watched us schlep our luggage and struggle to open the doors to exit the lobby. No one attempted to help with the doors or with our luggage (a mom and her son). Disappointed in their lack of attention/customer service.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom California

Nice surroundings. Loved the little trails.

Posted 29-Sep-2014
The staff was always friendly and attentive. Very hospitable.