Ratings based on 252 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
71% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Posted 20-Jul-2015
The front office girl Nikkillia was very accomodating, everything from a fast check in to food delivery recommendations, she is very sweet.
4 out of 5
Recommended
for Everyone
by A verified traveller from Texas

What a value!

Posted 13-Jun-2015
Cons: Location and price.
Location: Centrally located to the area I was needing to go to. Also, very close to DFW airport.
For the money I paid for a quick one night stay, this was a fantastic deal.
Comment from Hotel Management
30-Jun-2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I'm thrilled you found our hotel to be a great value! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
1 out of 5
by A verified traveller

Do not stay at this hotel

Posted 11-Jun-2015
The staff was rude the noise was terrible and the staff did nothing about it I had to call the police to get noise level down
Comment from Hotel Management
22-Jun-2015 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. The service issues you described are unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we will review our noise control methods to make sure your experience is not repeated. Additionally, I will be reviewing the importance of providing professional customer service with our staff. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
1 out of 5
by A verified traveller from East Texas

Awful

Posted 3-May-2015
Uncomfortable bed, none of the plugs worked, tub leaked, no vending machines worked, the "free" breakfast was coffee or hot water and apples that's it
Comment from Hotel Management
6-May-2015 by Manager, Hotel Management
Thank you for your recent review of your stay. I am sorry to hear that you had a negative experience at our hotel. To ensure that a situation like yours doesn't happen again, my team is being retrained to make sure each guest has a comfortable stay and a clean room. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
5 out of 5
Recommended
for Getaway With Friends
by Michael L

This traveller left a rating score only Posted 22-Apr-2015 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveller

Good for what it is

Posted 20-Apr-2015
Just needed a place to lay my head for the night and it did the trick
Comment from Hotel Management
27-Apr-2015 by Manager, Hotel Management
Thank you for your great review of our property. I'm glad that we were able to accommodate you during your travels. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
1 out of 5
Recommended
for Business Travellers
by John from Oklahoma City

Stay in your car

Posted 25-Mar-2015 on Hotels
Not a good experience.
Comment from Hotel Management
13-Jun-2015 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. I am so disappointed that you did not have a good experience. Please accept my apology. I discussed your comments with the team, and we will continue to do our best to provide each guest with a clean and comfortable room and great customer service. Thank you for sharing your experience with us. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
4 out of 5
Recommended
for Couples
by Yury from minsk

good value

Posted 22-Mar-2015 on Hotels
good place to stay for one night before/after your flight, especially because hotel offers shuttle
3 out of 5
Recommended
for Couples
by vecky from Baraboo WI

Overall ok

Posted 22-Mar-2015 on Hotels
When I called for shuttle ride from the airport to our hotel, I had to call three times and we had to wait for an hour for a ride.
4 out of 5
Recommended
for Families
by Sheryl

This traveller left a rating score only Posted 21-Mar-2015 on Hotels