Ratings based on 809 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Tx

Nice overall ..besides THE LOUD MUSIC TIL 2A.M.

Posted 26-Jan-2015
Well it was nice up until we got back from TOURNAMENTS ALL DAY LONG & there's a LOUD WEDDING PARTY GOING ON .. Which is AWESOME .. Not knocking the PARTY , but next time keep the people with PARTY ON THE FLOORS closet to the PARTY !! Others on the UPPER FLOORS !! Just saying !! So was disappointed because we couldn't sleep & the guy on duty really didn't care !!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Utah

Going back for sure

Posted 17-Jan-2015
Fantastic hotel and staff. Only issue was I schedules a shuttle to DMC for all there days I was there and only one day actually got written on their schedule. It worled out though. I'll go back for sure
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Austin

Good hotel

Posted 12-Jan-2015
I enjoyed the hotel good space breakfast is good bed is comfy 2 TVS is a plus
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Minnesota

Excellent hotel

Posted 11-Jan-2015
Loved our stay in Dallas at the Embassy Suites! We would stay there again in a heartbeat.
3 out of 5
by A verified travellerfrom Dallas

Bad experince

Posted 10-Jan-2015
Hotel gave us handicap room and heater was very noisy
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Boston

Stay at Christmas

Posted 4-Jan-2015
Excellent breakfast and clean room with good mattress
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Eastern Texas

Great hotel near Dallas Medical Center.

Posted 1-Jan-2015
Excellent rooms, food, and shuttle service. Staff was very helpful. Will use this hotel again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller

Parents Christmas visit

Posted 1-Jan-2015
Location: American Airlines, Dallas Apparel Market, Dallas Design District
EIghty year old parents visiting for Christmas hotel able to accommodate last minute request for handicap room.
1 out of 5
by A verified traveller

Poor Customer Service

Posted 31-Dec-2014
Pros: nothing
Cons: Everything
At check in we were told that they did not have to honor our room type that we reserved Talked with manager and was told the same thing. Did not offer any type of compensation for the dis-service. The room was not cleaned properly did not have glasses or tissues or coffee in the room. Was very unhappy!!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Super nice hotel

Posted 29-Dec-2014
It was very comfortable and breakfast was amazing. Without a doubt I'd come back.