Ratings based on 885 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Fort Smith

Good central location in Dallas .

Posted 2-Apr-2015
Pros: Breakfast, Complimentary Shuttle and free parking
Cons: Bathrooms a little cleaner
We came down to Dallas for wedding weekend the location of venue was within 5 miles of hotels radius so we shuttled back and forth complimentary of hotel ( that was AWESOME) always prompt and very courteous drivers. We really enjoyed the complimentary breakfast it was really good, nice variety loved the cooked to order omelettes. We stayed over a very busy weekend so there were tons of groups of kids running around but they managed to not affect our sleep or comfort level at all. Pool was nice and clean. Rooms have been revovated modern enough but there were a few minor areas in bathroom (particulary )I felt could have cleaned better but it really wasnt terrible . Price was on point . Parking was free ( made me very happy). I believe if we were to be in this area again I would for sure consider staying here.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 30-Mar-2015
This is a great hotel to stay in! The room was really nice. However, parking and the lighting in the parking lot could be improved. Also, I receiv no assistance when struggling to get through the lobby with all of my luggage. The gentleman behind the desk just sat and watched.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom tx

Nice hotel but needs renovation

Posted 29-Mar-2015
Hotel was good. Room was nice but bathroom needs some improvement with bathtub and shower.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Mar-2015
Best hotel experience I have had in a long time room was immaculate, bed was great, linens were luxurious and soft, breakfast was awesome the next morning! Wished the stay had been longer!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom South Dakota

Convenient to gift market.

Posted 28-Mar-2015
Pros: Breakfast and cocktail hour and size of room.
Cons: make it a part of the gift market so there is reliable transportation
Bar/Waitress staff super friendly and nice. Front desk personnel - just ok.
4 out of 5
Recommended
for Everyone
by A verified traveller

calming and comfortable

Posted 24-Mar-2015
got there a 4 pm staff very nice room clean . Had a good night slept and breakfast was great in the morning.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom tn

Dallas In Style

Posted 23-Mar-2015
Extremely nice hotel. Rooms were clean and fresh. Hotel is primarily for business travelers, but the accommodate the family's with no problems. I will stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great experience

Posted 23-Mar-2015
It's a nice and clean hotel and I want to great staff
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location, Easy access on/off the freeway.

Posted 23-Mar-2015
Cons: In room movies
Location: Easy on and off the freeway, so great access to everything
Big, comfortable room. Easily slept 5 of us. Good breakfast. Good pillows, comfortable bedding. One little tiny thing: the room only had ONE garbage receptiacle. And no in room movies. But otherwise, great place to stay in Dallas. I would stay there again.
2 out of 5
by A verified travellerfrom Tulsa, OK

uncomfortable, noisy, and needs an update

Posted 22-Mar-2015
The rooms need to be renovated and up to date. I could feel the springs in the bed while sleeping. Sofa bed is worse. The bedding is horrible, especially the banker for soda bed. It had holes in it and felt like a sponge. My eyes hurt from sitting in the pool area due to chlorine and I didn't even get bear the water. Not to mention, it was overcrowded with no towels, even upon request. Breakfast was good and staff nice, but bottom line, it's just old. I have stated at too many Embassy Suites to know the difference. The location is poor in relation to getting something to eat. Won't be staying in this run down area again.