Ratings based on 310 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from B

Not convenient to get to airport but great value.

Posted 24-Aug-2014
Stayed in DFW for a meeting at the airport and based on a map search it didn't seem far from there. Unfortunately, the shuttle is shared among many hotels and pickup from the airport can take 30 minutes. Wouldn't recommend this hotel for those with obligations at airport facilities or those with early flights the next morning.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Aug-2014
The hotel staff were very nice, especially the young man that was at the front desk to check us in. Rooms were clean and impressed with the continental breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveller from CA

good location very close to airport and freeways.

Posted 31-Jul-2014
Pros: room was very nice and clean
Cons: for safety the side doors could have been locked or a room key needed to enter.
Location: very close to airport and 3 freeways. Many restaurants and shopping within minutes of hotel
the hotel is going thru a renovation. My room was very clean and updated. Would stay there again, hopefully the renovation will be completed soon.
4 out of 5
Recommended
for Everyone
by A verified traveller from Thousand Oaks, CA

Close to Airport

Posted 21-Jul-2014
While delayed in Dallas on account of Weather, this Best Western was easy to get to, clean and comfortable, and easy to get back to the airport early the next morning. The staff was pleasant and helpful. Breakfast was lacking a bit but not bad. Be aware that it is be remodeled as of this date.
2 out of 5
by A verified traveller

Nice hotel, near the airport

Posted 26-Jun-2014
Cons: Breakfast
Location: Not much in walking distance
I understand that the hotel is going under renovations, but I had to change rooms 3 times, to find a room that wasn't being re-done. Aparently the rooms that we're under construction wern't blocked out in the computer. When I did settle in a room, it was very nice.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Colorado

Pleasant Surprise!~

Posted 23-Jun-2014
Pros: Newly remodeled and clean.
Location: Super-close to DFW with free airport transport. Enough said!
I was leery because of the low price and because of the Best Western brand..but it was a quick stay for me and I wanted a free airport shuttle. My king suite room was lovely, large, newly remodeled, and spotlessly clean. Front desk staff was very nice. I wish I could have stayed longer. I checked out super-early so I didn't get to experience breakfast, but I was glad the coffee was out when I left on the airport shuttle (which was great) at 4:00 a.m. I would definitely stay here again.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Chuqeaux from Texas

One Night Stay

Posted 15-Jun-2014 on Hotels.com
The hotel is perfectly located in "hotel row" on West John Carpenter and it is close to the airport. However, I had issues that would make me think twice about staying there again. 1) renovation of the lobby area meant dust 2) a phone call to the front desk was NEVER answered 3) the continental breakfast was lacking in choices
4 out of 5
Recommended
by Lily and Andy from Houston

Near airport and good service

Posted 15-Jun-2014 on Hotels.com
The hotel personnel was very helpful and over all the room was clean and comfy.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jun-2014
Served its purpose for the one night. Was undergoing renovations during stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from Waco Texas

Clean and comfortable

Posted 10-Jun-2014
The hotel was very clean all over (grounds, common areas and rooms ). Staff was great . The staff were friendly, helpful and spoke good english .The bars served drinks that were very good .We will be back . Thanks we all enjoyed our stay!!