Ratings based on 273 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Thousand Oaks, CA

Close to Airport

Posted 21-Jul-2014
While delayed in Dallas on account of Weather, this Best Western was easy to get to, clean and comfortable, and easy to get back to the airport early the next morning. The staff was pleasant and helpful. Breakfast was lacking a bit but not bad. Be aware that it is be remodeled as of this date.
2 out of 5
by A verified traveller

Nice hotel, near the airport

Posted 26-Jun-2014
Cons: Breakfast
Location: Not much in walking distance
I understand that the hotel is going under renovations, but I had to change rooms 3 times, to find a room that wasn't being re-done. Aparently the rooms that we're under construction wern't blocked out in the computer. When I did settle in a room, it was very nice.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Colorado

Pleasant Surprise!~

Posted 23-Jun-2014
Pros: Newly remodeled and clean.
Location: Super-close to DFW with free airport transport. Enough said!
I was leery because of the low price and because of the Best Western brand..but it was a quick stay for me and I wanted a free airport shuttle. My king suite room was lovely, large, newly remodeled, and spotlessly clean. Front desk staff was very nice. I wish I could have stayed longer. I checked out super-early so I didn't get to experience breakfast, but I was glad the coffee was out when I left on the airport shuttle (which was great) at 4:00 a.m. I would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jun-2014
Served its purpose for the one night. Was undergoing renovations during stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from Waco Texas

Clean and comfortable

Posted 10-Jun-2014
The hotel was very clean all over (grounds, common areas and rooms ). Staff was great . The staff were friendly, helpful and spoke good english .The bars served drinks that were very good .We will be back . Thanks we all enjoyed our stay!!
5 out of 5
Recommended
for Everyone
by beth

So convenient to airport, nice pool, great staff,

Posted 9-Jun-2014
Great vale for money and so convenient for airport
4 out of 5
Recommended
for Everyone
by Mistie from Arkansas

Weekend stay

Posted 2-Jun-2014
Pros: Location and the shuttle to the DFW airport!
The room was nice and clean. The only problem I had was that our air conditioner had not been turned on and it was REALLY hot in there. None of us slept at all the first night because it was so hot. The next day it was fixed and it was very pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Location near DFW Airport

Posted 27-May-2014
Pros: Stayed 2 nights at beginning of Holiday and Last night before flight home. Easy Access to Airport and local Road network Short drive to Grapevine Mill
Cons: The Hotel is undergoing a 'soft refurbishment to freshen up the décor but this caused no disruption
Staff Friendly & Helpful. Parking on site. Shuttle Bus serves Airport Terminals.
4 out of 5
Recommended
for Everyone
by Mark from Oklahoma

Convenient for my needs

Posted 27-May-2014
Pros: The room was very clean. Easy parking. Decent breakfast. FREE WIRELESS INTERNET which the "higher class" hotels nearby seem to think is unnecessary
Cons: They were renovating several rooms, so I don't think there is much more they could do. I've stayed here before and never had any complaints.
Location: Outdoor World and Grapevine mall are easy to get to from here. So is the airport.
Hotel was renovating, which is not a bad thing. I usually come in from my functions very late (after midnight). I've had trouble finding parking that late, but never at this hotel. I've stayed at most of the hotels in this area and this is one of my favorites.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very Good

Posted 2-Mar-2014
The staff was really helpful when I realized after booking through expedia that the cancellation deadline was already past. I still wasn't sure our flight to Dallas was going to make. I called the hotel to cancel and they offered to hold the room for me because they were going to be full and didn't want me without a room. A very much appreciated gesture in the middle of travel delays!! Also, they are near a steakhouse that has a shuttle which is really important in this area because there aren't restaurants in walking distance of many of the hotels that serve the airport. They also had frozen food you could purchase for microwaving. The room is a suite and because the bed area is set back some from the hallway, it felt more quiet and private then many hotels.