Very friendly staff. Comfortable room but could have been cleaner. Good breakfast with hot and cold choices. Sunday was a bit of hit and miss as regards to availability as lots of people but not so much food. Overall good experience.
Overall experience was okay. Rented two rooms. Bathroom light was not working. Had to use a lamp in bathroom. Maintance was off duty. Did like have working ice machines. No vending machines. Pool was full of leaves. I chose this hotel because it was pet friendly.
I booked a little late, but still got this hotel about $25/night cheaper than a nearby hotel where I used to work. I had all the amenities needed, including free breakfast and dinner. This hotel was very quiet, and I felt like I was the only guest despite having people in the room next to me. I would definitely book here again.
Let's just say 1st impressions are everything. It was like ok pretty decent hotel. Then, walking in wasn't greeted by anyone. The man was on the computer and half sleep at 3pm. It just didn't feel inviting and we had some issues with the initial checking-in after calling before to confirm everything was fine. Which we were told it was. Meaning we paid for the room already. Called them to ask if any other fees were needed cause after a purchase I empty my account and put into savings. And keep a little cash on me. They said nope everything was good that was the day before and the day of; Well, we ran the card and the deposit didn't go thru. It's a saturday. Oklahoma banks close at noon. So, I said can you accept cash and la di da da da. He obviously wasn't listening. So, he basically said I can have it refunded, but of course the weekend it would take a week to get put back on there. I am like really. Then, so he goes they have check cashing or check n go to where they make cards for people in there names. I'm like give me a minute hold the room. So, I was upset. We got it handled overall it just wasn't a good first impression. We went to the room it looked nice and clean, but small for a 1bedroom suite. Oklahoma suites are bigger and everything is supposed to be bigger in Texas. I don't know. Then the next day hot tub wasn't working and it took like 20 mins to wait and explain. Just say that they need 2 or 3 ppl at front at all times.
Nicely renovated room, very quiet. The place was packed on Memorial Day weekend, parking was at a premium because about 20 spaces were blocked off by the renovation folks in the back. Close to the Quorum and "restaurant row" in Addison.
Had booked another hotel online, turned out to be in a bad neighborhood, dirty, and had bedbugs! Desperate, my son and I searched our phones and found this place, what a relief! clean, comfortable, and friendly. Had a flat tire the night before Memorial Day, the staff found me an affordable repair shop near by and called to make sure they were open, then gave me detailed directions to the shop. Pleasant breakfast downstairs, server was very nice. My son and I had a great experience.