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This place was awful! The hotel clerk's were NOT nice! The room had A/C problems staying cool and they would NOT move me and special needs son to another room! There were roaches in the vents! NASTY PLACE!!!
The hotel was nice and clean. The breakfast was horrible! But the worse part was when I went to check in they asked for my credit card even though the room was totally paid for in advance - then when I questioned this the two new owners behind the counter began to speak another language and continued to do so even when I said it was not polite - If you live in America speak English !! especially in front of quests it made me feel like they were talking about me and I am sure they were !!!!!!!!!!!!
Nice and clean with a friendly staff, and breakfast to boot. I understand however, that new owners are taking over, so I will be curious to hear if the service sustains
Walked into room and my husband immediately had an asthma attack. The room smelled mildewy. The bed was so uncomfortable that my siatic nerve was all twisted up the next am. WILL NEVER STAY HERE AGAIN AND MY RATE WAS 80.00
Overall very nice. Employees were very nice, breakfast was filling. I called to let them know I would be late getting in and they assured me my room would be waiting.
Vicky
Response from Lisa and the Q Crew on Sep 12, 2015
Thank you for making the CHOICE to stay atThe Quality Inn of Arab! We hope to see you again!
We were in town on Spring Break to visit family for Easter. We had 5 people in the room so we were a bit cramped, but we stayed around only for sleep, shower, breakfast. The fitness room was sparsely equipped and the outdoor pool was small and closed. Breakfast was VERY good though. The room was clean. Applebees nearby was good, friendly people.
Having stayed at a few hotel and motels in and around the Huntsville area, the quality inn was one of the best and cleanses hotels I stayed in, the very comfortable bed made it easy to rest and recharge. The hot breakfast was awesome, and the stuff was very kind and helpful.
Robert
6/10 Okay
Justin
Mar 11, 2015
Liked: Staff & service, room comfort
Disliked: Cleanliness
Convenient Location
I placed my family in this hotel during an unfortunate family emergency. I thought that the place was overall very clean until opening the fridge, which clearly had a drink explode in it and was not clean. Otherwise the hotel was very nice and the bathroom was very clean.
The hotel staff was the friendliest and most helpful staff we've ever had for one of our trips. The hotel was in good condition, but it seemed a little over priced for the area.
like staying at home @ moms house - only one thing the bed was like a rock - but i loved everything - had home town wirkers that was the bet! thank you all for the wonderful stay
This hotel was clean, the staff were friendly, and it was overall a really great experience. The only issue was that they ran out of breakfast both mornings, but that really is a small issue comparatively. When I brought it up, they offered to make us more, which definitely impressed me!
We liked our stay (4 nights) pretty much. The room was clean but could use a little extra detail work. There was something about the sheets that they could not get them to fit the bed quite right. Complimentary breakfast was good with many choices. We were puzzled as to why on our last morning there that housekeeping felt the need to knock on our door at 8:30 a.m. to ask if we were checking out that day? Really? Is this something new that hotels are doing to their guests now? Otherwise, we had a pretty good stay.
This motel is not the worst I have stayed in but far from the best. Maid never cleaned the room or left towels. Her cart stayed in the same place all day. The pool was dirty! The worst part was the Rooster walking around in the back yard waking every one up at 5:30 am after we traveled till 2 am & then at 6 the next morning. Maid did try to catch it under a clothes basket. Moved to another motel for our last two nights!
The motel staff were very good. Unfortunately the following day when I returned I found the room as if only the bed had been made and the coffeemaker did not work. I reported this and everything was corrected.The front desk even inquired if everything had been taken care of.
Went to visit relatives in Arab Ala. Had stayed here before. Very nice hotel. Need more variety for breakfast like donuts or rolls. Otherwise no problems.