Seasonal outdoor pool

Reviews of Quality Inn Arab Hwy 231

2.5 out of 5
Quality Inn Arab Hwy 231
706 N Brindlee Mnt Pkwy, Arab, AL

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 64 reviews" "
Rating 8 - Good. 20 out of 64 reviews" "
Rating 6 - Okay. 10 out of 64 reviews" "
Rating 4 - Poor. 4 out of 64 reviews" "
Rating 2 - Terrible. 4 out of 64 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT WORTH THE MONEY!!
This place was awful! The hotel clerk's were NOT nice! The room had A/C problems staying cool and they would NOT move me and special needs son to another room! There were roaches in the vents! NASTY PLACE!!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place, reasonable price
Room recently remodeled. Very Clean. Staff friendly, Helpful. Will definitely stay there again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Dana, Atl.ga.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed bugs.
Bed bugs.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Business weekend
Staff was nice. Beds were too firm and the room smelled really musty.

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in better hotels
It's was ok, accept the room wasn't cleaned 3 out if the 6 days we were there. And the WiFi was very poor.

10/10 Excellent

Clarence w., Ocean Springs, MS.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room was good, but had no WiFi reception at all for entire stay. Called desk but that was waste of time.

6/10 Okay

Verified traveller

Disliked: Staff & service
Reservation was a complete mess - couldn't check in until front desk staff which was very rude , got everything squared away with expedia

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Speak English ?
The hotel was nice and clean. The breakfast was horrible! But the worse part was when I went to check in they asked for my credit card even though the room was totally paid for in advance - then when I questioned this the two new owners behind the counter began to speak another language and continued to do so even when I said it was not polite - If you live in America speak English !! especially in front of quests it made me feel like they were talking about me and I am sure they were !!!!!!!!!!!!

8/10 Good

Brent

Liked: Cleanliness, room comfort

10/10 Excellent

Marilyn, Warner Robins, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Again this year your Arab staff went above and beyond to ensure a pleasant stay!
Response from Lisa and the Q Crew on Oct 24, 2015
Marilyn, Thank you for choosing The Quality Inn of Arab! We hope to see you again soon.

6/10 Okay

Verified traveller

Liked: Staff & service
Good place to stay in Arab
stayed for 4 nights to handle some business in the area.

8/10 Good

Pam, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Nice and clean with a friendly staff, and breakfast to boot. I understand however, that new owners are taking over, so I will be curious to hear if the service sustains

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Smitherman, BIRMINGHAM

Disliked: Cleanliness, property conditions & facilities, room comfort
Walked into room and my husband immediately had an asthma attack. The room smelled mildewy. The bed was so uncomfortable that my siatic nerve was all twisted up the next am. WILL NEVER STAY HERE AGAIN AND MY RATE WAS 80.00

10/10 Excellent

Vicky, Mauk, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My next stay in Arab
Overall very nice. Employees were very nice, breakfast was filling. I called to let them know I would be late getting in and they assured me my room would be waiting.
Response from Lisa and the Q Crew on Sep 12, 2015
Thank you for making the CHOICE to stay atThe Quality Inn of Arab! We hope to see you again!

8/10 Good

Colleen, Lansing, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town for family Easter
We were in town on Spring Break to visit family for Easter. We had 5 people in the room so we were a bit cramped, but we stayed around only for sleep, shower, breakfast. The fitness room was sparsely equipped and the outdoor pool was small and closed. Breakfast was VERY good though. The room was clean. Applebees nearby was good, friendly people.

10/10 Excellent

Robert , Huntsville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a quite peaceful town called Arab
Having stayed at a few hotel and motels in and around the Huntsville area, the quality inn was one of the best and cleanses hotels I stayed in, the very comfortable bed made it easy to rest and recharge. The hot breakfast was awesome, and the stuff was very kind and helpful.

6/10 Okay

Justin

Liked: Staff & service, room comfort
Disliked: Cleanliness
Convenient Location
I placed my family in this hotel during an unfortunate family emergency. I thought that the place was overall very clean until opening the fridge, which clearly had a drink explode in it and was not clean. Otherwise the hotel was very nice and the bathroom was very clean.

10/10 Excellent

brenda, pulaski tn

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
nice hotel close to the resturants
had a great experience couldn't ask for any thing better

8/10 Good

Ben, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Staff Ever
The hotel staff was the friendliest and most helpful staff we've ever had for one of our trips. The hotel was in good condition, but it seemed a little over priced for the area.

10/10 Excellent

Mary, Arab Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
House keeping
I loved the whole experience. The house keeping needs to pay more attention to dusting and mirrors. other than that everything was great.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mike, Philadelphia, PA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nicest Hotel in Town
It was a fine place to stay for a few nights. It had the bare essentials.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Stephan G, Arab Al

Liked: Cleanliness, staff & service
Disliked: Room comfort
seeing there is not much to choose from
It was OK other than someone before us smoked in the room. A non smoking room. They did spray febeeze to take it away.

6/10 Okay

Verified traveller

Liked: Cleanliness
Hotel was convenient for us, clean and friendly. Will gladly use it again .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Greg Webb, Atlantta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fifth stay
Excellent place to stay. Great staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my third stay at this motel.
Excellent! This is a well run motel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and service, friendly staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
like staying at home @ moms house - only one thing the bed was like a rock - but i loved everything - had home town wirkers that was the bet! thank you all for the wonderful stay

10/10 Excellent

Jac, arab, al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and comfy stay
This hotel was clean, the staff were friendly, and it was overall a really great experience. The only issue was that they ran out of breakfast both mornings, but that really is a small issue comparatively. When I brought it up, they offered to make us more, which definitely impressed me!

8/10 Good

Linda, Mpls., Mn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to where I needed to be
We liked our stay (4 nights) pretty much. The room was clean but could use a little extra detail work. There was something about the sheets that they could not get them to fit the bed quite right. Complimentary breakfast was good with many choices. We were puzzled as to why on our last morning there that housekeeping felt the need to knock on our door at 8:30 a.m. to ask if we were checking out that day? Really? Is this something new that hotels are doing to their guests now? Otherwise, we had a pretty good stay.

2/10 Terrible

SReneeK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go if you want to sleep in
This motel is not the worst I have stayed in but far from the best. Maid never cleaned the room or left towels. Her cart stayed in the same place all day. The pool was dirty! The worst part was the Rooster walking around in the back yard waking every one up at 5:30 am after we traveled till 2 am & then at 6 the next morning. Maid did try to catch it under a clothes basket. Moved to another motel for our last two nights!

6/10 Okay

brian

Liked: Cleanliness
Disliked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
There's not much choice in Arab. The room was clean and the staff accommodating. It was a quick overnight stay and that's all we were looking for.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The motel staff were very good. Unfortunately the following day when I returned I found the room as if only the bed had been made and the coffeemaker did not work. I reported this and everything was corrected.The front desk even inquired if everything had been taken care of.

6/10 Okay

travel, West Virginia, USA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
if its all thats available, it will do.
Room had no toliet paper, reserved non smoking got smoking, few problems but work out ok

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
only hotel in area
Went to visit relatives in Arab Ala. Had stayed here before. Very nice hotel. Need more variety for breakfast like donuts or rolls. Otherwise no problems.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean for a medium priced hotel. Good pool. No complaints. This was the second time I have stayed there. Convenient location to restaurants.

6/10 Okay

Verified traveller

Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Mary G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal with breakfast included
Very nice!