Hotels near Crococun Zoo

The hotel and staff truly are excellent. The food at all of the restaraunts are amazing, the wait staff makes you feel welcome and are extremely polite. Everything about the hotel is clean and makes you feel at home. Nice clean room, all bathrooms were nice and clean. The only complaint is that the mattress in the room was too hard. But that's just our preference. No other complaints whatsoever. We have been the the excellence in Cancun, and both are awesome. We will definatly visit again.

Loved mostly everything about the resort, but the water....pictures featured are deceiving, the water is on the green side, not blue..due to heavy presence of algae...choose to stay in Cancun hotel zone if this is really important for you.. Otherwise, great time: delicious food, presentation and service; friendly staff (for the most part), beautiful oceanview rooms w/Jacuzzi on balconies, beautiful and lively centeal pool w/swim-up bar; great music and dancing in disco nightclub. I only attended one of the shows - Rock Circus and Comedy Show - and it was really fun!!! Didn't make it to the other ones.... Dinner at Chibu (Mediterranean) is top-notch; didn't try Paramount (French) as it's adults only, nor Lemongrass (Asian)...Blue Grill is fantastic for outdoors (right besides the ocean) dining. The entertainment team is not the best I've come to love and expect at a 4 stars resort...they need major improvements in this area...but, the one activity I did enjoy and took part in every day was water aerobics :) Resort overall is beautiful; lush vegetation, beautiful grounds, open architecture with expansive lobby...

Its all good. Loved everything, especally the people. food and facilities.

Our vacation was fun and relaxing. The staff is extremely helpful. Great facility and clean rooms!

Very cool resort. I was not sure what to expect but very happy we went. Very low key atmosphere and very friendly crowd - some experienced and some not. No pressure "to perform" at all. Very fun filled days and nights. Certainly not what we expected but better.

We stayed only one night, but I sure wished it could have been much longer! The staff was wonderful! The house was beautiful!

The only negative thing about this place is that the beach is not really swim friendly. Other than that, this resort has it all. Great food, top shelf drinks, and the staff is extremely accommodating....Anything you need, they'll be more than happy to help you. Def will be returning

We stayed 3 days in building two which is not right on the beach but about a 200 yard walk to the beach. Was very nice. The only big downside was we had to leave $10 deposit for a beach towel. When we left at 9am to the airport the office was not open so we could not get our refund.

Hotel and grounds were very well kept. Service was excellent. Have had better food at other resorts but overall give the food a 6-7 on a scale of 10.