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Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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| Deluxe - All-Inclusive | |||||||||||||||||||||||
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| Royal Club Luxury - All Inclusive | |||||||||||||||||||||||
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| Grand Concierge Deluxe - All-Inclusive | |||||||||||||||||||||||
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| Grand Romance Deluxe - All-Inclusive | |||||||||||||||||||||||
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Property Amenities
Occidental Grand Cozumel All Inclusive is ideal for couples, honeymooners, dive-enthusiasts and families. Romantic wedding and honeymoon packages ensure complete romance throughout your stay, while an expansive pier, impressive restaurants and bars, daily activities programs, water sports, swimming pools and a kid’s club ensure there is something for everyone at this resort.
The majority of amenities and activities are included in the room rate (scroll up to the All-Inclusive Details section for more information).
An air-conditioned health-and-beauty spa with two treatment rooms offers massage, body treatments, facials, hair and nail care, and hair braiding. Beach massage under a thatched-roof palapa is also available. The spa includes a unisex sauna and a fitness center containing cardio machines, a Universal gym, free weights, and two-person spa tub.
Ground transportation:
Shuttle vans and private cars of varying prices are available. They can be reserved during the process of booking a reservation for this Occidental Grand Cozumel All Inclusive, via this Web site, and added to the total trip cost.
Room Amenities
Rooms
The majority of meals and activities at this resort are included in the room rate; guests will not be charged extra for a majority of meals and activities (scroll up to the All-Inclusive Details section for more information).
The Occidental Grand Cozumel offers 251 guestrooms in three-story colonial-villa-style buildings without elevators that are colored yellow and have red-tile roofs and wrought-iron balconies. Each villa is built around a central open-air garden. Rooms have marble floors and feature live plants, Mexican ceramics, and primitive-style paintings. Bathrooms contain stall showers and separate tubs. Mini-bars come stocked with beer, soft drinks, and water. Ceiling fans offer cooling alternatives to rooms' air conditioning.
Located in two villas separated from others, Royal Club rooms include DVD/CD players, wireless Internet access (surcharge), bathroom scales and makeup mirrors, pillow menu, turndown service, bathrobes, jetted tubs in addition to stall showers, and room service from early morning to late night. The Royal Club rate also includes exclusive access to a check-in/concierge lounge furnished with complimentary Internet-access computers; use of a private, 6-meter-diameter (20-ft) spa tub surrounded by a wood deck furnished with cushioned lounge chairs; and access to a private Royal Club Restaurant/Bar serving à la carte breakfasts, lunches, dinners. Royal Club guests also enjoy preferential dinner reservations at the resort's other restaurants.
All-Inclusive Details
This resort is all-inclusive. This means that onsite food and beverages are included in the room price (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests do not have to pay extra for onsite activities such as snorkeling. Please note items that are not included; these require a surcharge.
Food and beverages
Kids' club
Not included
Dining
Depending on the resort's occupancy, the number of restaurants available to guests at any given time will fluctuate. Restaurant openings will rotate daily.
The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
La Posada - Air-conditioned dining room under vaulted brick ceiling. Terrace seating, also. International breakfast and dinner buffets.
Los Olivos - Air-conditioned fine-dining restaurant serving à la carte dinners. Recessed ceiling. Wall recesses with bas-reliefs. Mediterranean cuisine. Reservations required. Dress code: Long pants, sleeved shirts, closed-toe shoes for men. No shorts or beach sandals for women.
Sample menu for Los Olivos
Starters:
Pasta:
Main courses:
Desserts:
Sonora Grill - Air-conditioned restaurant with semi-rustic decor. Open for à la carte dinners. Reservations required. Dress code: Long pants, sleeved shirts, closed-toe shoes for men. No shorts or beach sandals for women.
Sample menu for Sonora Grill
Appetizer:
Soup:
Main courses:
Desserts:
Sample menu for La Hacienda
Soups:
Salads:
Main courses:
Desserts:
La Piazza - Rooftop pizzeria and bar featuring resort's signature fountains. Open early evening to after midnight for pizza, drinks.
Sample menu for La Piazza
Grilled items:
Pizzas:
Desserts:
Royal Club Restaurant - Open only to guests of Royal Club guestrooms. Air conditioning. Terrace seating, also. Cream and white linens. Dark-wood furniture. Wrought-iron accents. Lounge with cushioned seating. À la carte breakfast, lunch, dinner. Dinner dress code: Long pants, sleeved shirts, closed-toe shoes for men. No shorts or beach sandals for women.
Sample menu for Royal Club Restaurant
Soups:
Salads:
Side dishes:
Main courses:
Desserts:
Lobby Bar - Twin air-conditioned lounges with TVs. Computers with high-speed Internet connections (surcharges). Open mid-day to late night.
Pool Bar - Open mid-morning to early evening for tropical drinks, beer.
La Mision - Air-conditioned disco bar open early evening to after midnight.
Beach Club Bar - Open from mid morning to early evening for tropical drinks, beer.
Entertainment
Activities include:
Recreation
The majority of recreational facilities and activities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
A 32-meter-long (35-yard) crescent-shaped "quiet pool" lies in the resort's center at the end of a central walkway between villas. From this pool and sundeck, a 100-meter (109-yard) wood bridge leads over and through the jungle to a 35-meter-long (38-yard) freeform activities pool overlooking the beach The beach features thatched-roof palapas and extends 200 meters (219 yards) along water that remains calm in most weather and offers snorkeling opportunities. Adjacent to the activities pool is a 10.5-meter-diameter (35-ft) children's pool.
The resort provides snorkeling gear, kayaks, windsurfers, boogie boards, and Hobie Cat sailboats. An independent dive shop at the resort offers introductory scuba-diving lessons in the pool. Dive-shop services include scuba-diving instruction and reef, sunken-ship, and night dives (surcharges). The dive shop also offers personal watercraft, parasailing, and fishing (surcharges).
The recreational activities listed below are available either on site or near the resort; fees may apply.
Showing 1 - 10 results (of 432) · See more Occidental Grand Cozumel All Inclusive reviews
out of 432 reviews
“Pure Relaxation at the Royal Club”
Enjoyable and relaxing stay! I recommend the Royal Club for anyone who wants a quiet and relaxing stay. Remember that the Royal Club doesn't necessarily mean better service, it just keeps you away from hustle and bustle of the other restaurants and pools.
“Great Vacation”
This was our second time to this hotel and would go back again. The service,food,and beach are wonderful. This is a great place for relaxing.
“Can't wait to go back”
Absolutely exceeded all expectations. Most all-inclusive resorts have mediocre quality food, but I would have thought the chefs here were trained in Europe. The room was incredible, the staff was wonderful, and the location couldn't be better.
“Perfect hotel in Cozumel”
Young, well-internationally travelled family, first time visit to Cozumel (time of year was early December). Delightful hotel, everything as expected. Great beach and pool, well located for exploring other beaches. Possible to criticize food, though we found it to be on par with price and relaxed atmosphere of this hotel. Service could not be faulted, though you should make it clear upon check-in that you are not interested in time-share free tours. We do think that some of the criticisms from other travelers are unfair or not justified. If folks want stronger drinks, order a shot of tequila and add to your drink!
“If your normal and not a hotel critic or a person that is just a pain, read!!!”
The Occidential blew our expectations away!!! My girlfriend and I were extremely nervious about booking an all-clusive, due to the reviews that one would say it was terriffic and a another would complain about the food or staff......or hotel.....or...... Well let me tell you if you aren't one of those people that is a pain and are down to earth and just want to have a great time and relax this is the place. This place blew our expectations away, we couldn't be happier with the Occidential Cozumel. The staff absolutely amazing, the campus absolutely beautiful, beach phenomenal, food was good not great. I would recommend getting creative with the grill, we had them make us breakfast burritos for breakfast and different things all week. Great way to go and the buffet is good as well, they mix it up nicely. Again If your wondering where to stay in Cozumel, it's the Occidential for us!! We would recommend this place to anyone!! Only complaint was the time share crap, word to the wise they attack you after you've been in your room for a about 5 minutes!!! Just don't get suckered in to it!! If your looking for a great relaxing get away and just want relax this place is perfect! We had our first child this year and he is 9 months, this was our first time away from him and this sounds bad, but The Occidential Cozumel helped us not even think about the little guy. P.S. We love him very much, but it was time for Mom and Dad to get away for a week! No complaints Here!!!!!
“Great Hospitality”
Our family enjoyed the hotel greatly. It was very quiet and location was great. The food could have been better. We would recommend it to our friends.
“Great Experience!”
I'm a picky traveler (as my wife will attest!), so after reading some of the other reviews, and never having stayed at an all-inclusive before, I had some concern about the Occidental Grand. Fear not! From the moment we (a family of 4) got there and were met with chilled champagne, taken to a friendly and efficient check-in, until the moment we checked out, this was a great, relaxing place to stay. Maybe you could find better food, but we enjoyed every place we ate, including the Sonora Grill and Royal Club restaurants. Everyone we met was very friendly and had a big smile, couldn't do enough to help you - especially the guys helping out with the hobie cats which we enjoyed many times. If I have to find something to complain about... I don't really care for the brand of beer they served, but when you're relaxing at the beach, with that beautiful blue water in front of you, and this nice young lady keeps bringing you more... well, I could get to like it real quick!
“Occidental Cozumel - Awesome”
The hotel was perfect. Quality of services, food, accomodation, beaches, and water was absolutely perfect. The only flaw was the sales pitch for time share in the hotel. It was a little heavy.
“Absolutely wonderful!!!”
Truly beautiful, service was superb and the food was very good!! Always a variety!! Even bought a membership to go again and again.....hope they all are as fabulous as Cozumels Occidental Grand!!!LOVED IT and everything was perfect ...even the people we met there that were on vacation were as happy as we were!!!! My kids ages 10 and 15 had a great time as well. No complaints from anyone.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 432) · See more Occidental Grand Cozumel All Inclusive reviews
The preferred airport for Occidental Grand Cozumel All Inclusive is Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 17.6 km / 10.9 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
