Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
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Reviews of Motel 6 Covington, TN

2 out of 5
Motel 6 Covington, TN
901 Hwy 51 N, Covington, TN

Reviews

6.8
Rating 10 - Excellent. 32 out of 120 reviews" "
Rating 8 - Good. 30 out of 120 reviews" "
Rating 6 - Okay. 23 out of 120 reviews" "
Rating 4 - Poor. 17 out of 120 reviews" "
Rating 2 - Terrible. 18 out of 120 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Kyle

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All the metal was rusted out or missing. Toilet was yellow. Shower head was on the ground.
Stayed 7 nights in Mar 2024

8/10 Good

Tiffany, big sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice. Construction crew staying there were loud kicking off their boots after midnight, but nothing bad. Told front desk about light bulb being out above the sink
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 5, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Amanda

Liked: Amenities
They was very nice
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi AmandaThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Terrible

Donte

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Hi Donte,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Janet

Travelled with family
Disliked: Amenities
Refrigerator needs updating
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Hi Janet, We are glad you enjoyed your stay!Maz K.#Team6

10/10 Excellent

Jami

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible. Service good.
Very poor set up. Felt dirty and unkept. Very difficult night sleep.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Traveler,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 Terrible

Ricky

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

2/10 Terrible

Haley

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pets are “welcome” but they’re really not. They critique everything your pets do and act like they’re burdens. Told me my dogs couldn’t use the restroom on the property that I had to take them to the Mexican resteraunt next door. Absolutely one of the worst places I have ever stayed due to customer service. Shower head was broke off the wall. Pillows were thin as paper. No shampoo or anything.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 20, 2023
Hi Haley,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Hunter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Lisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The lady at the front desk was very nice and helpful but the older lady that was there wasn’t very pleasant we had to bring out our dirty towels and they never cleaned the 3 days we were there. The back of the door was filthy when I went to shut it I felt something sticky. Overall I rate it as a 21/2
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on Oct 31, 2023
Hi LisaWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

2/10 Terrible

Alesha

Disliked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Christopher

Stayed 1 night in Jul 2023

4/10 Poor

Anthony

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
When i got to the room the front door bolts were loose. Also the bed cover had holes in them.And then the next day i ask why my room wasnt clean she responded there was only one worker there.
Stayed 3 nights in May 2023
Response from Nancy Y. on Jun 14, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Trip Ever
Poor Quality.Bed Discomfort. No accommodations: iron, blow dryer, shampoo/conditioner, etc. no coffee or coffee maker in room. We wore wrinkled close almost entire stay. Had an event on last day of stay, had to purchase an iron.
Stayed 2 nights in May 2023
Response from Brand Experience Team on Jun 6, 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Trinity

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean quiet and fast check in and lots of restaurants walking distance😊😊👍👍
Stayed 1 night in Apr 2023
Response from Nancy Y. on Apr 12, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Elon

Response from Brand Experience Team on Mar 6, 2023
Hi Elon,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Nathaniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low income hell hole
The front desk lady was totally rude and she was there everyday I avoided her as much as possible. The pool was nasty. There were cigarette burns all over everything. I see why it was so cheap. This place is a total dump. When I first got to my room I didn’t think the air conditioner worked but they turn off the circuit breaker to it when no one stay there. The jacuzzi tub was nasty and the caulking all over it looked like it was done by Tim Taylor. The floor was nasty. Also if you spend so much time there why not deep clean your rooms and add a fresh coat of paint replace the doors with fist holes in them. Update all your stuff so you can charge more money. Power wash your concrete.
Stayed 2 nights in Sep 2022
Response from Nancy Y. on Nov 2, 2022
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 Poor

Caysha

Stayed 1 night in Sep 2022
Response from Nancy Y. on Nov 2, 2022
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Ranesha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will stay there next time i come to Covington. Room was clean. Bed was comfy.
Stayed 3 nights in Jul 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
THE ROACH MOTEL
I booked a nonsmoking room and the room reeked of smoke and the smell of old bug spray. I notified the front desk as soon as I walked in and she told me there was nothing they could do about the smell of smoke in a nonsmoking room. I asked for another room and the front desk stated they had long term guess and all the room where in use that was the only available room. I thought it was because we got in late. We called all the other motels they were booked to truckers so we had to stay at the room it was hot and musty smelling we woke up and there were roaches crawling every my small child had screamed because they were in the bed. I notified the front desk and she said we brought them with us so she didn’t want to refund us for our stay not close out the rest of our stay so I contacted hotels.command stated that the motel had little house for bugs around the room DO NOT WASTE YOUR MONEY
Stayed 2 nights in Jun 2022
Response from Nancy Y. on Jun 22, 2022
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y. #Team6

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Pleased
Perfectly nice, clean, neat room. So often, budget-type rooms are in poor condition. Not the case with this one. And, surprisingly, very quiet, especially for a Friday night. Was expecting a disaster, but was very pleased. Will stay there again.
Stayed 1 night in Jun 2022
Response from Nancy Y. on Jun 22, 2022
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y. #Team6

6/10 Okay

Joseph

Liked: Cleanliness
There was a little delay getting a room key card set up. The rest was OK. No breakfast was provided, but there is a Mexican restaurant on one side and a supermarket on the other.
Stayed 1 night in May 2022
Response from Nancy Y. on Jun 22, 2022
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect price for our needs
We just needed a place to sleep for one night & had a hard time finding a decent priced room because it was last-minute. The price was VERY reasonable & reviews were average. Check in was easy. The room had a VERY strong odor of pot and was a non-smoking room. So I made the front desk aware immediately so we would not be charged for smoking. They offered to move us, which I declined. I just wanted them to be aware! Room was clean. Bed was comfy. Sofa was dirty but we were not hanging out in the room much so it did not matter. TV did not have many options & was fuzzy. It was actually a quiet stay too. It was fine for our needs while in the area.
Stayed 1 night in May 2022
Response from Nancy Y. on Jun 22, 2022
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Nancy Y. #Team6

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Brand Experience Team on Apr 18, 2022
Dear Jennifer, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.

6/10 Okay

Clyde

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2022
Response from Brand Experience Team on Apr 18, 2022
Dear Clyde, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you.

2/10 Terrible

KATHY, Killeen

Travelled with group
The room that was offered was upstairs and there was a member of our party who could not climb stairs. Asked for a room on the floor. Stated there was no room on first floor available. Did not stay at this hotel. Had to get a room at another hotel.
Stayed 1 night in Apr 2022
Response from Brand Experience Team on Apr 18, 2022
Dear Kathy, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.

6/10 Okay

Sarah

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
Had reserved a non smoking room online said there was 6 rooms available.. when we arrived at the motel to check in the receptionist said all they had available was a smoking room .... disappointing to make a reservation online and not get the room we paid for
Stayed 1 night in Mar 2022
Response from Brand Experience Team on Apr 18, 2022
Dear Sarah, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Brand Experience Team on Apr 18, 2022
Dear Jennifer, Ten out of ten?! We’re blushing. Thanks for your review, we really appreciate the support.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
standard Motel 6
Typical Motel 6 - clean enough, nice enough - the bed's base was off some how and every time you moved it sounded like metal - woke me up a few times. Other than that - good location, quiet enough.
Stayed 1 night in Feb 2022
Response from Brand Experience Team on Apr 18, 2022
Dear Traveler, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice economical hotel
I stayed at this location due to the fact that a recent ice storm took out the electrical power and it was too cold to stay in a house without utilities. This Motel 6 was one of the nicer ones I have ever stayed in. The room was very clean and in pretty good repair. The heat worked a little too well. This location was in walking distance to a few decent places to eat where I didn't have to drive on potential slick roads. The only problem I had was the walls were a little thin and I could hear my neighbors.
Stayed 2 nights in Feb 2022
Response from Brand Experience Team on Apr 18, 2022
Dear Samuel, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you.

10/10 Excellent

michael

Just what you need for good night sleep
Stayed 1 night in Feb 2022
Response from Brand Experience Team on Apr 18, 2022
Dear Michael, Five stars?! We’re blushing. Thanks for your review, we really appreciate the support.

8/10 Good

Shelby

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the only property in town that allows pets so we stay here every year on our journey south and back. Everything was fine, nothing fancy, older furnishings but clean and everything worked. Bed comfortable and area quiet at night. Employees are all friendly and helpful. No breakfast, but McDonald's within walking distance. Nice to have Mexican restaurant right next door.
Stayed 1 night in Dec 2021
Response from Brand Experience Team on Feb 3, 2022
Hi Shelby, Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit. Until the next time, We’ll Leave the Light on For You! Lilith #Team6

6/10 Okay

Chrisie

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The room smelled smokey and there was a dirty wash cloth on the floor when I came into the room and there were several things broken in the room.
Stayed 1 night in Dec 2021
Response from Brand Experience Team on Feb 3, 2022
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Fabian

Business traveller
Disliked: Room comfort
Update the bed
My stay was good. Only thing that could have been better was the king mattress in room. Mattress was really thin. Could feel every spring. Otherwise it was decent stay.
Stayed 2 nights in Aug 2021
Response from Brand Experience Team on Oct 11, 2021
Hi Fabian, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great dog friendly hotel.
We actually drove up from Memphis to stay in a small town. Motel is right on the strip. Lots of restaurants and shopping nearby. The room was clean with newer flooring. Parking is limited in front of the rooms. We checked in late so we had to park in front of the building. Check in was easy. Check out was a breeze.
Stayed 1 night in Aug 2021
Response from Brand Experience Team on Oct 11, 2021
Hi Ralph, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Lilith #Team6

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied Customer
I'm always treated very nicely by the staff and if I have any concerns or needs, they make sure to go above and beyond to make sure I'm satisfied. I'll definitely recommend Motel 6 - Covington to anyone.
Stayed 1 night in Jul 2021
Response from Brand Experience Team on Oct 11, 2021
Hi Kim, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

2/10 Terrible

Angela

Travelled with family
Disliked: Staff & service, property conditions & facilities
It was not good.
Was locked out of lobby. Was told person was coming, but had to call to get any response. Had a reservation for 4, but was asked if one bed was enough. Only had 2 towels, when asked for 4 more, (I have girls). Only wanted to give me 2. Paid on line but wanted to know how I was paying. Will not stay at another motel 6. Especially if run by a Patel
Stayed 1 night in Jul 2021
Response from Brand Experience Team on Jul 27, 2021
Greetings Angela, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Denise L. #Team6

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Everything was great except the shower head barely worked and there was no hair dryer.
Stayed 3 nights in May 2021

4/10 Poor

Tina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy
First room smelled and looked like someone had been doing a ton of drugs there. Filthy. We complained and they instantly switched our rooms. The next didn’t smell bad but the place really needs a complete makeover. The air conditioner in both rooms were disgustingly filthy along with all the stains and rush cleaning job on the shower. The tv struggled to only have 25 lines interrupting the detailed view. Never again.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied Customer
I've stayed at this motel before and I've always been pleased with my stay. The staff always make sure my needs are taken care of and in a timely manner.
Stayed 1 night in Apr 2021

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took my money. Never gave me a room. No one was around at desk when we arrived at 3am. We called and waited for an hour and and half. Next day was told they cancelled our reservation and a manager would call us in an hour. No one called. Went back to see if they had any rooms was told they were sold out and a manager would call again in an hour. 2 weeks later no call. Had to pay another establishment to stay that weekend. Still trying to get my refund. Horrible don’t stay there!!!!
Stayed 4 nights in Apr 2021

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I'd had more time to enjoy tis place!
I'm wondering if someone made a mistake at the property. I was a late check in. It just seems that this room was much larger and nicer than what I actually paid for! Mistake or not, I'll be back!
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2021