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The Cliffe – Avis

2.5 out of 5
The Cliffe
2605 Cliffe Ave, Courtenay, BC

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 116 avis sur 229." "
Note de 8 – Bien, d’après 56 avis sur 229." "
Note de 6 – Acceptable, d’après 28 avis sur 229." "
Note de 4 – Médiocre, d’après 21 avis sur 229." "
Note de 2 – Terrible, d’après 8 avis sur 229." "

8,0/10

Propreté

9,4/10

Service et personnel

7,4/10

Commodités

7,6/10

État et installations de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Claudel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly staff good price
Séjour de 1 nuit en avril 2024

4/10 – Médiocre

François

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Lieu en pleine rénovation.
Séjour de 1 nuit en avril 2024
Omar a répondu le 7 avr. 2024
Merci de rester avec nous, désolé si la rénovation a affecté votre séjour et nous espérons vous revoir bientôt

8/10 – Bien

Karen, Stonewall

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The rooms were clean and had microwave and mini fridge which was great! The staff here are excellent, so nice and very helpful. We would def stay here again!
Séjour de 2 nuits en mai 2024

6/10 – Acceptable

Jane

Voyage de couple
Good location but undergoing renovations so a little difficult to navigate the groinds
Séjour de 1 nuit en mai 2024

8/10 – Bien

Karl

Voyage d’affaires
Points forts : Propreté, service et personnel
Great place to stay. Staff is very friendly and helpful. New renovations to the rooms. Cool showers. They are currently renovating so it's unfair to say some things were not available. By end of Spring or Summer it'll be a sweet Motel. Pool will be in operation etc .
Séjour de 1 nuit en mai 2024

10/10 – Excellent

James

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very friendly and helpful staff (Manni)
Séjour de 1 nuit en mai 2024

4/10 – Médiocre

Steph

Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Hotels is under renovation so it will get better but room still had a weird smell. Parking lot had construction debrie and found mutiple screws that I picked up so i wouldnt get a flat tire. Room needed more pillows as there was onlu 2 small ones
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Tessa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Tia

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The renovation's they are doing are coming along its looking good. The Staff was super nice and the room was very clean. would stay again.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Wayne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024

6/10 – Acceptable

Kevin

Voyage de couple
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
No indication of renovations indicated during booking. No maid service available, come to desk for towels. Small bathroom and no sitting space.
Séjour de 2 nuits en mai 2024

6/10 – Acceptable

Dr Bradley

Voyage de couple, Voyage d’affaires
Points forts : Service et personnel
Points faibles : Commodités
Clean basic accom for the money Centrally located
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Amanda

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We knew it was being renovated but the workers and staff were awesome, really nice rooms
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Mark

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Google Maps might tell you this is a Travelodge, but it’s not. The owners have put a lot of effort into renovating the rooms, which are well-appointed and comfortable (including the best hotel pillows I’ve had in years). The outside’s still a bit grubby, but don’t be put off by that. I wouldn’t hesitate to stay here again - and you shouldn’t either.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

James

New renovation! My room was very nice. The shower was really nice. Need better pillows on the bed.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Don

Points forts : État et installations de l’hébergement
Making good renovations, clean, friendly staff.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Maria

Points forts : Propreté, service et personnel
Séjour de 1 nuit en mai 2024
Hameed a répondu le 14 mai 2024
Hello Ms. Maria,We are thrilled with the exciting score you provided us with. We appreciate your stay and look forward to seeing you again soon.Sincerely yours, Hameed

10/10 – Excellent

Evelyn

Voyage de couple
Points forts : Service et personnel, état et installations de l’hébergement
Newly renovated, large TV. Friendly and helpful front desk staff!
Séjour de 1 nuit en mai 2024
Hameed a répondu le 10 mai 2024
Dear Evelyn,Thank you for providing us such an exciting score. We are thrilled to see that your stay was wonderful. We are very happy to provide beautifully renovated, modern rooms. The staff takes great pride in going above and beyond for our guests. Thanks again for choosing The Cliffe Hotel Courtenay and we hope to see you soon. Yours sincerely, Hameed Khan

10/10 – Excellent

Rebecca

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
If the bathroom door opened the opposite direction it would be better.
Séjour de 7 nuits en avril 2024
Hameed a répondu le 10 mai 2024
Hi Rebecca,Thank you for providing us such an exciting score. We are thrilled to see that your stay was wonderful. We've taken note of your concern and will address the issue promptly. We appreciate you notifying us about it. Thanks again for choosing The Cliffe Hotel Courtenay and we hope to see you soon. Yours sincerely, Hameed Khan

8/10 – Bien

Richard

Points forts : État et installations de l’hébergement
.
Séjour de 4 nuits en mai 2024
Hameed a répondu le 10 mai 2024
Hi Richard,Thank you for providing us such a great score. We’re thrilled to see what a great stay you had. Thanks again for choosing The Cliffe Hotel Courtenay and we hope to see you soon. Yours sincerely, Hameed Khan

8/10 – Bien

john

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This property is almost completed a new makeover and the facilities are all new. Service is great and helphlful.
Séjour de 2 nuits en mai 2024
Hameed a répondu le 10 mai 2024
Hi John,Thank you for providing us such a great score. We’re thrilled to see what a great stay you had. Our staff takes great pride to exceed the expectations of our valued guests. Thanks again for choosing The Cliffe Hotel Courtenay and we hope to see you soon. Yours sincerely, Hameed Khan

2/10 – Terrible

Joni

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 – Excellent

David

Séjour de 1 nuit en mai 2024

2/10 – Terrible

Sally

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024

8/10 – Bien

Ayla, Nanaimo

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Under construction but the room was beautiful!
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Joyce

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Quite easy parking, shopping and much more.
Séjour de 4 nuits en avril 2024

10/10 – Excellent

Jamie

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Front desk was super helpful. Both the evening check in and morning check out staff were friendly and cheerful.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Kelly

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Val and the staff (Ash) have done an amazing job revitalizing this motel. Fast friendly clean stylish rooms at a great Price. Amazing shower and comfy bed and blankets. My go to place in the Comox Valley Kelly J

6/10 – Acceptable

Todd

Séjour de 1 nuit en avril 2024

8/10 – Bien

Ann

Voyage de couple
Points forts : Propreté, service et personnel
Liked the shower, could use a little more space for hanging clothes or seething up luggage.
Séjour de 1 nuit en mars 2024

4/10 – Médiocre

Anabelle

Voyage en groupe, Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Bugs in the sheets
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Brandi

Points forts : Service et personnel
Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Ritika

Séjour de 1 nuit en avril 2024

8/10 – Bien

Frank

Voyage de couple
The Reno’s they have done are very nice but they still have more to do. The windows need to be replaced and the stairs and decking need some work. I realize it’s not finished.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Ahmed

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The gentleman working the night shifts made sure my concern from my previous stay was addressed. I appreciate the upgrades being made to the facility. It’s clearly a family run business and I will definitely be a repeat customer. :)
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Edward

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff make the stay a pleasant experience, the rooms are renovated and the shower will take you away to a far away place, its amazing like showering in warm rain...☺️ I would give this place six stars if they let me, they treat their customers with respect. Thank you for a great nights rest...
Séjour de 1 nuit en avril 2024

8/10 – Bien

Cindy

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
This is an older hotel that’s been updated. Some of the updates are very nice and the kitchenette was handy to have. The kitchenette didn’t have any supplies but when we asked, a package was delivered. The housekeeping was short staffed-we found that out after numerous days of taking out our own trash & getting supplies from the cleaning cart. Our room was cleaned 1 of the 7 nights we stayed. After requests & complaints there was a box of chocolates & a small accommodation on our room charge. We were able to check in late when our flight got in. Central location, easy to get places. Nice restaurant in the same lot.
Séjour de 7 nuits en avril 2024

10/10 – Excellent

Linda

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We had a good stay, comfortable beds and newly renovated. Can’t beat the price.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Vicky

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
When checking in the lovely lady, even walked us to our room. Since we were on the second floor, she even told us where to park the car for the closest set of stairs.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Troy

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Debbie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff went above and beyond to help
Séjour de 2 nuits en avril 2024
Hameed a répondu le 14 mai 2024
Thank you for your candid review. Our staff takes great pride to exceed the expectations of our valued guests. We appreciate you staying with us, and we hope to see you soon. Regards, Hameed

10/10 – Excellent

Jackie

Séjour de 1 nuit en avril 2024

8/10 – Bien

Ronald

Séjour de 1 nuit en avril 2024
Hameed a répondu le 14 mai 2024
Hello Ronald,Thank you for your candid review. We thank you for staying with us and we wish to see you soon. Regards Hameed

10/10 – Excellent

Christopher, Maple Ridge

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Big difference with all the renovations being close to complete. New room was very nice, new and fresh! Desk service was great. Value is very good for the area. Will be back!
Séjour de 1 nuit en avril 2024
Hameed a répondu le 14 mai 2024
Hello Christopher,Thank you for your candid review. Our staff takes great pride to exceed the expectations of our valued guests. We appreciate you staying with us, and we hope to see you soon. Regards, Hameed

10/10 – Excellent

Nita

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Manny was excellent, he efficiently checked us in and walked us to our room. We had one request and he fulfilled it immediately! Very personable. The property is being renovated nicely and is an excellent option when travelling thru Courtney, it will be our first choice.
Séjour de 1 nuit en avril 2024
Hameed a répondu le 14 mai 2024
Hello Nita,Thank you for your candid review. Learning that Mani exceeded your expectations made us very happy. We are certain to give Mani your compliments. We appreciate you staying with us, and we hope to see you soon. Regards, Hameed

10/10 – Excellent

lloyd, vancouver

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Reno of the property going on so a bit of dust, but the new rooms are nice especially the showers.
Séjour de 1 nuit en avril 2024
Hameed a répondu le 14 mai 2024
Hello Mr. Lloyd,Thank you for the exciting score that you awarded us. We hope to see you soon. Regards, Hameed

8/10 – Bien

Petra

Points forts : Propreté, service et personnel et commodités.
Ash at front desk was great - super helpful!!
Séjour de 3 nuits en avril 2024
Omar a répondu le 9 avr. 2024
Thank you for staying with us and for your feedback Petra! We are proud of our staff that are always ready to go above and beyond to enhance the guest experience. Glad to hear you enoyed your stay and we hope you visit again soon !

10/10 – Excellent

Aman

Points forts : Propreté
Séjour de 3 nuits en mars 2024
Omar a répondu le 9 avr. 2024
Thank you for staying with us and for your positive feedback Aman . Glad you enoyed your stay and hope you visit again soon !

6/10 – Acceptable

Leonie

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Undergoing major reno. Street people not on property, but around close areas
Séjour de 1 nuit en avril 2024
Omar a répondu le 7 avr. 2024
Thank you for staying with us Leonie. We are proud and excited of the renovations currently on site that will fully transform the guest experience . Hope you visit again

10/10 – Excellent

Susan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Really nice updated rooms and super comfortable beds! Very nice staff upon check in!
Séjour de 1 nuit en avril 2024
Omar a répondu le 7 avr. 2024
Thank you for staying with us and your feedback Susan ! Glad to hear that you enjoyed your stay with us, found the beds comfortable , and most importantly found our staff up to par ! We take pride in our team & service , always being customer based ! Hope we get the chance to host you again soon/