Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Check availability

Reviews of Melia Braga Hotel & Spa

5 out of 5
Melia Braga Hotel & Spa
Av. General Carrilho da Silva Pinto, 8, Tenoes, Braga

Reviews

8.8

Excellent

Rating 10 - Excellent. 198 out of 373 reviews" "
Rating 8 - Good. 131 out of 373 reviews" "
Rating 6 - Okay. 33 out of 373 reviews" "
Rating 4 - Poor. 6 out of 373 reviews" "
Rating 2 - Terrible. 5 out of 373 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Susan, Altamonte Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities
3 lights not working, but manager came to change bulbs.
Stayed 1 night in Apr 2024
Response from Guest Experience Manager on Apr 20, 2024
Dear guest, Thank you for sharing your experience.We hope to welcome you again soon. Best regards Cristina Magalhães Guest Experience Manager

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have family in Braga and make it a point to stay at Melia when visiting. This is our first time back since COVID. It was just as we left it which is good and bad. It is starting to show its age and may be in need of a refresh. The mattresses are terribly hard. While the dinner and breakfast buffets are well priced, we remember the food tasting better.
Response from Guest Experience Manager on Apr 20, 2024
Dear guest, Thank you for your opinion about your last stay. Still we are sorry that your experience didnt fully meet your expectations. Your comments are very important to us because it allows to improve the quality of our services. We look forward to welcoming you back soon. Best regards Cristina Magalhães Guest Experience Manager

10/10 Excellent

jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and lovely
Stayed 3 nights in Apr 2024

10/10 Excellent

andrea, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Experience Manager on Feb 1, 2024
Estimada cliente,Muito obrigada pela partilha da sua excelente avaliação.Esperamos voltar a recebê-la no Meliá Braga Hotel & Spa. Atentamente Cristina Magalhães Guest Experience Manager

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Guest Experience Manager on Dec 19, 2023
Estimada hóspede,Agradecemos a partilha da sua excelente avaliação.Esperamos voltar a recebê-la em breve no Meliá Braga Hotel & Spa.AtentamenteGuest Experience Manager

10/10 Excellent

David

Stayed 4 nights in Nov 2023
Response from Guest Experience Manager on Nov 30, 2023
Estimado hóspede, Obrigada pela sua excelente classificação.Esperamos voltar a recebê-lo muito em breve.AtentamenteCristina MagalhãesGuest Experience Manager

4/10 Poor

Allandah

Disliked: Staff & service, property conditions & facilities
Limited entertainment in room - the tv had no way of connecting to streaming apps and we couldn’t connect own entertainment devices in it. One of the robes in our room was dirty when we arrived. The cleaning lady came to our room and asked if we wanted cleaning, we said no and she just used the key card to enter the room anyway. The food selection at breakfast was very limited also.
Stayed 2 nights in Oct 2023
Response from Guest Experience Manager on Nov 18, 2023
Dear guest, Thank you very much for taking the time to share your experience with us.We're sorry that not everything met your expectations during your stay.We hope to welcome you again for a more enjoyable stay.Best wishes,

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Guest Experience Manager on Sep 22, 2023
Estimado cliente, Agradecemos a partilha da sua excelente avaliação.Esperamos voltar a recebê-lo em breve no Meliá Braga Hotel & Spa. Atentamente Guest Experience Manager

8/10 Good

andrea, Toronto

Travelled with family
Liked: Staff & service
We love the convenience of this property. Needs maintenance (bathtub spout fell off, shower door wouldn’t go on track air conditioning was not working properly) and deep cleaning. Otherwise, pool, buffet and experience is good.
Stayed 2 nights in Aug 2023
Response from Guest Experience Manager on Sep 21, 2023
Dear guest, Thank you for sharing your evaluation. We hope to welcome you again to exceed your expectations. Best regards Guest Experience Manager

10/10 Excellent

Telma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining was limited but very good in the Hotel, very neat and clean. Would stay here again
Stayed 2 nights in Jul 2023
Response from Guest Experience Manager on Jul 31, 2023
Dear guest, Thank you for your review about your last stay. We look forward to welcoming you. Best regards,

10/10 Excellent

Jonathan, Pittsboro

Liked: Cleanliness
Stayed 4 nights in Jun 2023
Response from Guest Experience Manager on Jun 30, 2023
Dear client, We are gratefull for your review about your last saty at Meliã Braga Hotel & Spa. Hope see you soon. Best regards,

10/10 Excellent

Olumide

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious rooms
Stayed 4 nights in May 2023
Response from Guest Experience Manager on Jun 17, 2023
Dear guest,Thank you for sharing your nice comment.We hope to welcome you back very soon.Best regardsCristina MagalhãesGuest Experience Manager

8/10 Good

albertus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
large hotel, good breakfast
Stayed 1 night in May 2023
Response from Guest Experience Manager on Jun 17, 2023
Dear guest,Thank you so much for sharing your nice comment.We hope to welcome you back soon.Best regardsCristina MagalhãesGuest Experience Manager

10/10 Excellent

Taline

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and service
Stayed 1 night in May 2023
Response from Marina Magalhães - On behalf of the guest manager. on May 8, 2023
Dear guest, We are grateful for your review about your last stay. We look forward to welcoming you again in other opportunity.Best regards,

10/10 Excellent

Fortune

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very polite and helpful
Stayed 4 nights in Apr 2023
Response from Marina Magalhães - On behalf of the guest manager. on May 8, 2023
Dear guest, We are grateful for your review about your last stay. We look forward to welcoming you again in other opportunity.Best regards,

6/10 Okay

Marco

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I choose this place to relax in the hotel after working. They sell that they have a very fast internet connection. My work for two days were a disaster. I couldn’t even have a meeting without using my 4g phone connection. Their internet was a disgrace. I bought the full package for the meals. For a place like Braga where you can eat the best Portuguese food everywhere this hotel was very very weak, with a limit of 2 dishes and all very basic. The buffet was good in the first day, but in the dinner when things are finish they don’t bring more. I arrived once at 21h00 and basically they didn’t have more to replace the things. By the way. The 2nd day were the remains of the day before. as it wasn't to my liking at all I ended up not showing up for the last lunch I had already paid for. Even at the last breakfast, the orange juice that many people want to drink had an absolutely strange taste and when I asked to change it they brought a new one that was exactly the same. All very strange for a 5 star hotel... Finally. The Spa part of the hotel, since there weren't many people turned out to be the best part.

10/10 Excellent

John

Stayed 2 nights in Sep 2022

10/10 Excellent

Charanjit

Travelled with partner
Liked: Staff & service, property conditions & facilities
Lovely place. Very helpful friendly staff. Food was great with a good variety. View outside of the pool and garden was superb. Bedroom was nice and beds co.fortable and large. Room had good air conditioning.
Stayed 3 nights in Aug 2022
Response from Guest Experience Manager on Sep 8, 2022
Dear guest, Thank you very much for sharing your nice opinion because the feedback of our customers is very important to us.We hope to welcome you again very soon.Best regards Guest Experience Manager

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melia was beautiful, stunning hotel. Stayed their for my brothers wedding party. The rooms are gorgeous and spacious. Food was also amazing. Melia is our go to going forward when staying in Portugal.
Stayed 1 night in Aug 2022
Response from Guest Experience Manager on Sep 2, 2022
Dear guest,Thank you so much for your nice review.We are delighted to know that your experience at Melia Braga Hotel & Spa was great. We work everyday to give our guests the best service and to make them feel at home.We look forward to welcoming you back very soon.Best regardsCristina MagalhãesGuest Experience Manager

10/10 Excellent

Dany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Excelente !!! Os funcionários da recepção são excelentes !!!!
Stayed 2 nights in Aug 2022
Response from Guest Experience Manager on Aug 11, 2022
Estimado cliente, Foi com imenso gosto que recebemos o seu excelente comentário sobre os funcionários da receção durante a estadia no Meliá Braga Hotel & Spa. Esperamos recebê-lo de novo muito em breve. Atentamente Cristina Magalhães Guest Exprience Manager

8/10 Good

Lajos, North Andover

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent except for the quality of their internet, which was extremely slow and useless from time to time, including TV .
Stayed 4 nights in Jun 2022
Response from Guest Experience Manager on Jul 14, 2022
Dear guest, Thank you for sharing your opinion because the feedback from our customers are very important to us. We hope to welcome you again to exceed your expectations. Best regards Cristina Magalhães Guest Experience Manager

10/10 Excellent

Blanca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, comfortable good breakfast friendly staff
Stayed 2 nights in May 2022
Response from Guest Experience Manager on May 12, 2022
Dear guest, Thank you so much for your kind words about your last stay. We look forward to welcoming you. Best regards Guest Experience Manager

8/10 Good

andrea, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

andrea, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean location.
Stayed 2 nights in Apr 2022
Response from Guest Experience Manager on Apr 12, 2022
Dear guest, Thank you for staying with us and for your nice review. We are looking forward to welcoming you again soon. Kind regards Cristina Magalhães GEX

8/10 Good

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel if a little large but very comfortable use taxi to get to old town
Stayed 1 night in Sep 2021
Response from Guest Experience Manager on Nov 25, 2021
Dear guest, Thank you for your review about your last stay. We look forward to welcoming you. Best regards Cristina Magalhães Guest Experience Manager

8/10 Good

andrea, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and everything was almost perfect. In our room our sheets and pillows had hairs on them.
Stayed 1 night in Sep 2021
Response from José Castanho on Sep 7, 2021
Dear Guest, Thank you for you preference and for sharing your experience. We register your comments and apologise for any inconvenience caused. We look forward to welcome you again in the near future. Best Regards

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The pool
Stayed 2 nights in Jul 2021
Response from José Castanho on Jul 23, 2021
Dear Guest, Thank you for your preference and for sharing the experience lived in our Hotel Meliá Braga. We are very pleased to see that you have enjoyed your stay with us. We look forward to a future visit. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from José Castanho on Jul 23, 2021
Dear Guest, Grateful for your preference and for sharing the experience lived at our Hotel Meliá Braga. We are very pleased to see that your stay was to your liking. We look forward to a future visit. Best regards,

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice
Excellent hotel for a weekend stay. I especially enjoyed the indoor pool, good customer service and the breakfast delivery to the room (due to Covid restrictions). As restaurants were closed, we ordered room service - good value & quality compared to many other hotels. Small suggestions for improvement: couldn’t connect to wifi, TV image kept ‘freezing’ from time to time, bathrobes were a little worn out. But overall, we had a nice stay & hope to return soon!
Stayed 1 night in Apr 2021
Response from José Castanho on Apr 19, 2021
Dear Guest, Thank you for the preference and for sharing the experience lived in our Hotel Meliá Braga. It is with great satisfaction that we found that the stay was to your liking. We look forward to a future visit. Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Wonderful
Stayed 3 nights in Feb 2021
Response from José Castanho on Mar 1, 2021
Thank you very much for choosing our Hotel. We are very glad you have enjoyed your stay and look forward to welcome you again in the near future. Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay and pet friendly
It was a lovely stay. We had our dog with us and she enjoyed it to. We will definitely stay here again when we visit Braga again.
Stayed 1 night in Feb 2021
Response from José Castanho on Mar 1, 2021
Dear Guest, We appreciate your feedback. It was a pleasure having you with us and we look forward to your next visit, soon. Best regards

8/10 Good

claudina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020
Response from Delfim Filho on Nov 8, 2020
Estimada Hóspede, Grato pela preferência e pela partilha da experiência vivida no nosso Hotel Meliá Braga. É com muita satisfação que constatamos que a estadia foi de vosso agrado. Ficamos na expetativa de uma futura visita. Com os melhores cumprimentos,

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good enough but not a 5-star hotel
It was a pleasant stay but for sure it’s not a 5-star hotel. Clearly they tick the boxes to qualify for a 5-star hotel. It was disappointing that we were not welcomed with at least two bottles of water in the room. Also the bed was good but not 5-star. Usually proper 5-star hotels care about all details.
Stayed 1 night in Aug 2020
Response from Delfim Filho on Aug 28, 2020
Dear Guest, Thank you for the preference and for sharing the experience lived in our Hotel Meliá Braga We regret that you have not enjoyed your stay with us and apologise for any inconvenience caused. We would like to count on a future visit in order to change the image, which is not in line with our quality standards. Best regards,

8/10 Good

Expedia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Speed up Check-in!
The time taken to check-in with only one person managing reception was unacceptable! The rooms were very spacious and comfortable Breakfast is a little basic
Stayed 1 night in Nov 2019
Response from Delfim Filho on Dec 4, 2019
Dear Guest, Thank you for the preference and for sharing the experience lived in our Meliá Braga Hotel. We are very pleased to find that the stay was of your pleasure. We register your comments and apologize for any inconvenience caused. We look forward to a future visit. Best regards,

8/10 Good

isabel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019
Response from Delfim Filho on Oct 18, 2019
Dear Guest, Grateful for the preference and for sharing the experience lived in our Meliá Braga Hotel We are very pleased to find that the stay was of your pleasure. We look forward to a future visit. Best regards,

8/10 Good

Avinoam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Very beautiful and comfortable hotel. Very good breakfast, but the dinner was very disappointing, although was very expensive
Stayed 1 night in Sep 2019
Response from Delfim Filho on Oct 4, 2019
Dear Guest, Thank you for sharing your experience, which we take under maximum consideration. We apologise for any inconvenience caused. Looking forward to welcome you again in the near future, we remain. Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O like everythink. The staff is very simpatetic and the properity os certo calm.
Stayed 3 nights in Sep 2019
Response from Delfim Filho on Nov 29, 2019
Dear Guest, Thank you for your preference and for sharing the experience of our Meliá Braga Hotel. We are very pleased to find that the stay was of your pleasure. We look forward to a future visit. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Delfim Filho on Aug 16, 2019
Dear Guest Thank you for the preference and for sharing the experience lived in our Meliá Braga Hotel We are very pleased to find that the stay was of your pleasure. We look forward to a future visit. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that the hotel is fairly new and very clean.
Stayed 1 night in Jun 2019
Response from Delfim Filho on Jun 11, 2019
Dear Guest Thank you for choosing and sharing your experience at our Meliá Braga Hotel It is with great satisfaction that we found that the stay was to your liking. We remain on the expectation of a future visit. Best regards,

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Delfim Filho on May 29, 2019
Dear Guest, Thank you for choosing and sharing your experience at our Meliá Braga Hotel It is with great satisfaction that we found that the stay was to your liking. We remain on the expectation of a future visit. Best regards,

6/10 Okay

uri

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2019
Response from Delfim Filho on May 2, 2019
Dear Guest Thank you for choosing and sharing your experience at our Meliá Braga Hotel We remain on the expectation of a future visit. Best regards,

8/10 Good

Wassim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from José Castanho on Apr 1, 2019
Thank you very much for your feed-back. We look forward to your next visit, soon. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from José Castanho on Apr 2, 2019
Dear Guest, Thank you very much for your feed back. We look forward to welcome you back again in the near future. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from José Castanho on Apr 2, 2019
Dear Guest, Thank you very much for your classification. We are really glad that you have enjoyed your stay. We remain waiting for your next visit, soon. Best regards

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from José Castanho on Feb 28, 2019
Estimado Sr. Pedro, Obrigado por ter escolhido o nosso Hotel e pela classificação que nos atribuiu. Ficamos ao seu dispor e esperamos voltar a recebê-lo, em breve. Atentamente,

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best option in Braga
Great option for Braga and of you want to go to the Geres area.
Stayed 1 night in Jan 2019
Response from José Castanho on Jan 30, 2019
Dear Mr. Oliver, Thank you very much for your comments and for choosing our Hotel. We look forward to welcome you back again in the near future. Best regards

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid 4 star class hotel
In my opinion it’s a four star (not 5) hotel by international standards, or compared to other options in Porto. The dining options and facilities should be thought of in that context. With that being said, the executive suites are a decent value and provide a comfortable stay for business trips. Plenty of space to avoid feeling trapped in your room, which is important because the location is a bit far away from the old town center. No major complaints, but I think they should add another dining option.
Stayed 4 nights in Dec 2018
Response from José Castanho on Jan 8, 2019
Dear Mr. Steven, Thank you for your comments which we will take under consideration. We remain at your disposal and look forward to welcome you back again in the near future.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from José Castanho on Nov 19, 2018
Thank you very much for the classification. We look forward to welcome you back again in the near future. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall, attention to detail needed
Stayed here for a wedding, the hotel is lovely and service at the restaurant is top notch. Some small issues - booking a taxi via to hotel is a bit inefficient, and the body wash in my room was already used / had not been replaced. The pillows aren’t feather pillows which you’d expect from a 5* hotel. There was a lightbulb burned out above the bathroom sink. Otherwise everything was good.
Stayed 1 night in Oct 2018
Response from José Castanho on Oct 29, 2018
Dear Guest, Thank you very much for your comments, which will allow us to correct the issues you have encountered and continue to improve our services. We remain at your disposal and look forward to welcome you back again in the near future. Best regards

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 5 star hotel
The hotel is fantastic. Very modern and stylish. The room was huge, with a seating area. The bathroom is separated from the bedroom by a curtain which is unusual but wasn’t a problem, and there is a large bathtub and separate shower. We had the buffet dinner which was delicious and not overpriced. Highly recommended hotel.
Stayed 1 night in Oct 2018
Response from José Castanho on Oct 23, 2018
Thank you very much for your comments regarding your stay. We are very pleased to have welcomed you and to have provided you an excellent experience. Looking forward to your next visit. Best regards