Lunch, dinner served; Italian cuisine, pool views
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Reviews of DoubleTree by Hilton Hotel Olbia - Sardinia

4 out of 5
DoubleTree by Hilton Hotel Olbia - Sardinia
Via Isarco 5/7, Olbia

Reviews

8.6

Excellent

Rating 10 - Excellent. 297 out of 656 reviews" "
Rating 8 - Good. 262 out of 656 reviews" "
Rating 6 - Okay. 62 out of 656 reviews" "
Rating 4 - Poor. 20 out of 656 reviews" "
Rating 2 - Terrible. 15 out of 656 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service

8/10 Good

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to walk to the tourist areas in Olbia with lots of shopping and restaurants. We stayed over while waiting to be picked up for a tour and the hotel worked out great since we didn't have a car. Very nice pool. Breakfast was very good also. We enjoyed our stay and would stay again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, would stay again(without breakfast)
Great staff, especially reception, bar man and room cleaner, very welcoming and friendky. Nice hotel, good location. Breakfast could be better, lack of egg choice( only had watery scrambled eggs) no fresh fried egg, omellete etc, but then again if its included for free, not exoecting much and it did have some choice, but would not pay extra, we went once in 5 days. My main and only negative it the shower cubicle. We had a delux room, the bathroom was good size, but the shower cubile tiny!. I know its common in Sardinia, but with a deluxe room, you would hope for a bigger shower cubicle, kept hitting my self. Good lucky to anyone slightly bigger/wider.
Stayed 5 nights in Oct 2023

10/10 Excellent

Hrant

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

Marshall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and restaurant!
Stayed 1 night in Sep 2023

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

8/10 Good

Suk

Stayed 1 night in Jul 2023
Response from The DoubleTree by Hilton olbia Sardinia on Aug 16, 2023
Dear Guest, Thank you for you feedback Kind Regards

10/10 Excellent

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fint hotel og venligt personale. Måske lidt langt til centrum, hvis man ikke er til gå lang. KEDELIGT OMRÅDE UDEN FOR HOTELETS OMRÅDE
Stayed 5 nights in Oct 2022
Response from The DoubleTree by Hilton Olbia Sardinia on Oct 27, 2022
Dear Sonja,thanks a lot!We hope to see you again and we wish you all the best.Kind Regards

10/10 Excellent

Alessandra Eria

Stayed 1 night in Aug 2022
Response from The DoubleTree by Hilton Olbia Sardinia on Aug 30, 2022
Gentile Alessandra,grazie mille per il feedback!A presto,

6/10 Okay

Tore Kristian

Stayed 2 nights in Jun 2022
Response from The DoubleTree by Hilton Olbia Sardinia on Jul 4, 2022
Dear Guest, thank you for leaving us a feedback and for staying in our property. We hope to see you again and we wish you a lovely day ahead. Nice Regards

8/10 Good

Madeleine Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is located an easy 10-15 minute walk from the Corso Umberto which is where most restaurants and shops are located/near. The location made our stay very quiet and peaceful, but also it’s not convenient when you can’t be bothered to walk into Olbia or get a taxi. If you dine at the hotel it’s fine, quite pricey but decent portion sizes. It’s €20 each for room service, at dinner we paid €30 for a wine we then found in a shop for €7.50, the servers are lovely and try hard but I think they’re over-stretched handling the restaurant and bar. The breakfast had a decent selection but none of the food really stayed the right temperature - e.g stone cold pancakes and lukewarm yoghurt. The balcony was huge and had a lovely view (at least from our floor), and the room was cleaned and attended to well. Lots of space and towels and amenities within it, can’t complain. The hotel helped us to organise a rental car for a few days and there was also a designated desk to book a taxi service/La Maddalena excursion which was very helpful and a valuable addition. The pictures of the pool I personally felt misrepresented the size, and we had to ask for the jacuzzi bubbles to be turned on - the water itself remained cold. There isn’t any outdoor toilet so you have to dry off and get dressed if you need the facilities. The bars aren’t manned during the day so if you want to drink before 7pm you’ll struggle.
Stayed 7 nights in Jun 2022
Response from The DoubleTree by Hilton Olbia Sardinia on Jun 13, 2022
Dear Madeleine, thank you for taking the time to give us your feedback. We hope to see you again at the DoubleTree by Hilton Olbia Sardinia and we wish you a lovely day ahead. Kind Regards

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A good spot to stay if you have a rental car and want free parking, however, I would dread when it came to sleeping because I would wake up with mosquito bites all over my body and face every morning. Our room also smelled like cigarettes when we checked in and occasionally after room service- not sure if the staff smokes on the balcony as they clean the room? I personally would not stay here again.
Stayed 4 nights in May 2022
Response from The DoubleTree by Hilton Olbia Sardinia on Jun 10, 2022
Dear Mary, thank you for giving us your feedback. We are sorry if our hotel didn't meet your expectations, but please be informed that we are a city hotel nearby the sea, so during summer it is very common to have mosquitos, even if we do the periodic disinfestation. The only way to keep mosquitos away is to close the windows/doors when you turn on the lights at night time. I hope this helps. We wish you a lovely day ahead. Kind Regards

8/10 Good

Maricel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Was generally happy throughout our stay. Never expected that we would get the suite room 👏👏. Food was great. Clean place and really conducive for families. Breakfast could be better.
Stayed 4 nights in May 2022
Response from The DoubleTree by Hilton Olbia Sardinia on May 16, 2022
Dear Maricel, thank you so much for your feedback! We really appreciate it. We wish you all the best and a nice day ahead!

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in Doubletree hotels in the USA many times, always good, this hotel a bit cut off otherwise very nice and only 10 mins from the airport and a very short taxi ride to restaurants,bars etc.
Stayed 1 night in May 2022
Response from The DoubleTree by Hilton Olbia Sardinia on May 16, 2022
Dear Ken, thanks a lot for your feedback! We hope to see you again in our property and we wish you all the best! Regards

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2022

8/10 Good

Santho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Sales and Marketing Office on Oct 13, 2021
Dear Santho, thank you for your evaluation! We hope to see you again! Best Regards

8/10 Good

Dagfinn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
We stayed one night, and before arrival we had read many bad reviews about this hotel. Obviously, some people believe that DoubleTree by Hilton, is a Hilton hotel with Hilton standard and service. Then they get disappointed, of course. Our stay was super with large clean rooms. Good beds. The hotel was similar to what you find from good economy in US from same chain.
Stayed 1 night in Aug 2021
Response from Sales and Marketing Office on Sep 16, 2021
Dear Dagfinn, thank you so much for your lovely feedback! A big thanks for specify about our Hilton Chain, and we are glad you spent a nice stay in our hotel. Dear Dagfinn, we hope to see you again in the near future and we wish you all the best! Nice Regards

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Sales and Marketing Office on Sep 16, 2021
Dear Nathan, thank you so much for your feedback! Best Regards

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Sales and Marketing Office on Aug 25, 2021
Dear Guest, thank you so much for taking the time in leaving your evaluation! We wish you a lovely day! Best Regards

2/10 Terrible

Kirsi

Business traveller
Disliked: Staff & service, property conditions & facilities
The food at the hotel was absolutely terrible.
Stayed 3 nights in Jun 2021
Response from Sales and Marketing Office on Jul 5, 2021
Dear Kirsi, we are very sorry to read your disappointment. We hope you let it know to our staff members during your stay. We would have preferred if your gave us more information on what is absolutely terrible. We hope you'd give another chance in the next future and we wish you a lovely day. Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large well appointed rooms, beautiful and well maintained pool, good location that is walking distance from downtown.
Stayed 4 nights in Jun 2021
Response from Sales and Marketing Office on Jun 29, 2021
Dear Guest, thank you so much for your kind review! We hope to see you again! Best Regards

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Olbia
Single night stay in Olbia. This is a great hotel but crap location!
Stayed 1 night in May 2021
Response from Sales Office on May 25, 2021
Dear Colin, thank you for your review. We are happy to know that you enjoyed our hotel but not the Location. Our hotel is 6 km away from the airport, 1 km from the port, 900 mt from the city center and about 800 mt from via Aldo Moro and the city park. We wouldn't really consider it a "crap location". For some guests we are the perfect location as there's no traffic or crowd plus about 1.000 squared meters free parking space and just 10 minute walking from the city center. Wishing you a lovely day, Best Regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020
Response from Sales office on Sep 23, 2020
Dear Guest, thanks a lot for staying with us and for your kind feedback! We really hope to have you as guest in the future here at Doubletree by Hilton Olbia Sardinia! Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020
Response from Sales office on Sep 23, 2020
Dear Guest, thanks a lot for staying with us and for your kind feedback! We really hope to have you as guest in the future here at Doubletree by Hilton Olbia Sardinia! Kind regards

8/10 Good

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception staff, however let down by the restaurant staff. Room facilities good, but fitness centre very basic. Breakfast not worth the money
Stayed 1 night in Sep 2020
Response from Sales office on Sep 21, 2020
Dear Bianca, thanks a lot for staying with us and for your kind feedback. We're glad you enjoyed your stay. We're sorry about your disappointment regarding the breakfast. Due to Covid 19, we had to change several services such as the breakfast one. Now is a served buffet where 80% of the items are displayed (covered) and served by 2 restaurant team members behind the buffet desk, leaving beverages, omelets and other express cooked items as served at the table by other restaurant team members. Being aware that this new-must breakfast could slow down the service, we added an extra hour to the frame of the breakfast time which is actually 7 to 11 am (4 hours). We really hope to have you as guest in the future here at Doubletree by Hilton Olbia Sardinia! Kind regards

10/10 Excellent

SVETLANA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 4 nights in Sep 2020
Response from Sales office on Sep 21, 2020
Dear Svetlana, thanks a lot for staying with us and for your kind feedback! We really hope to have you as guest in the future here at Doubletree by Hilton Olbia Sardinia! Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2020
Response from Sales office on Sep 17, 2020
Dear Guest, thanks a lot for your great feedback! We really hope to have you as guest in the future here at Doubletree by Hilton Olbia Sardinia! Kind regards

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms, bad breakfast
Comfortable rooms, location is not great and breakfast is not good value for money.
Stayed 1 night in Sep 2020
Response from Sales office on Sep 17, 2020
Dear Chris, thanks a lot for staying with us and for your feedback. We're sorry about your disappointment regarding the breakfast. Due to Covid 19, we had to change several services such as the breakfast one. Now is a served buffet where 80% of the items are displayed (covered) and served by 2 restaurant team members behind the buffet desk, leaving beverages, omelets and other express cooked items as served at the table by other restaurant team members. Being aware that this new-must breakfast could slow down the service, we added an extra hour to the frame of the breakfast time which is actually 7 to 11 am (4 hours). We really hope to have you as guest in the future here at Doubletree by Hilton Olbia Sardinia! Kind regards

8/10 Good

Grant

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Sales office on Sep 9, 2020
Dear Grant, thanks a lot for staying with us and for your kind review! We're glad you enjoyed our property. We really hope to have you as guest in the future here at Doubletree by Hilton Olbia Sardinia! Kind regards

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
airport stay
Clean and tidy hotel with friendly service
Stayed 1 night in Aug 2020
Response from Sales office on Sep 7, 2020
Dear Paul, thanks a lot for staying with us and for your kind review! We're glad you enjoyed your stay. We really hope to have you as guest in the future here at Doubletree by Hilton Olbia Sardinia! Kind regards

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business stay
Clean and tidy hotel with friendly staff.
Stayed 2 nights in Aug 2020
Response from Sales office on Sep 4, 2020
Dear Paul, thanks a lot for staying with us and for your great feedback! We're glad you enjoyed your stay. We really hope to have you as guest in the future here at Doubletree by Hilton Olbia Sardinia! Kind regards

6/10 Okay

Oksana, Netherlands

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was great - clean, new and big. All the facilities we needed were available in the room. That’s the only thing we really liked about the hotel. Breakfast was too basiс. Sometimes it was almost impossible to get coffee, waiters were busy with something else. When we went to the pool we were offered to buy towels for 105 euro each. No towels provided. Strange setup. WiFi was not suitable for stream video. On the positive side - we could use guest bathroom after the checkout. And we even got some towels :)))
Stayed 2 nights in Aug 2020
Response from Sales office on Aug 31, 2020
Dear Oksana, thanks a lot for staying with us and for your feedback. Due to Covid 19, we had to change several services such as the breakfast one. Now is a served buffet where 80% of the items are displayed (covered) and served by 2 restaurant team members behind the buffet desk, leaving beverages, omelets and other express cooked items as served at the table by other restaurant team members. Being aware that this new-must breakfast could slow down the service, we added an extra hour to the frame of the breakfast time which is actually 7 to 11 am (4 hours). This year we must sanitize every single item. Not only cleaning but sanitize which is a very important procedure. And that’s why we apply 5 euro (not 105 as mentioned :) ) for the swimming pool towel giving the guest the chance to waive it upon spending 40 euro (for a couple, for the entire staying) at our F&B outlets. We inform our guests about this procedure upon check in and at the swimming pool too. We really hope to have you as guest in the future here at Doubletree by Hilton Olbia Sardinia! Kind regards

8/10 Good

Stefan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Sales office on Aug 17, 2020
Dear Stefan, thanks a lot for your feedback! We really hope to have you as guest in the future here at Doubletree by Hilton Olbia Sardinia! Kind regards

10/10 Excellent

valerio

Stayed 1 night in Jul 2020
Response from Sales office on Jul 30, 2020
Gentilissimo Valerio, la ringraziamo per il suo feedback e per averci attribuito il massimo del punteggio! Speriamo di riaverla presto come nostro ospite qui al Doubletree by Hilton Olbia Sardinia Cordiali saluti

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very peaceful and a great night's sleep. although the location a bit out of towm
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was excellent, the staff at reception were really helpful and friendly. The only thing we found a little disappointing was the breakfast arrangement, the buffet area was too small for the amount of guests and the food wasn't replenished quickly enough.
Stayed 7 nights in Oct 2019

8/10 Good

Phil

Liked: Cleanliness, property conditions & facilities, room comfort
Weekend stay
Very welcoming staff at the reception and bar, but the breakfast staff had a bad attitude. Waited 25 minutes for an omelette, asked a member of staff and his reply was he didn’t take the order, it’s not his problem. Struggled to get coffee as the coffee machine had run out one morning, again staff did not want to make it for us. Other than this, good comfy room. Bar prices high even for a Hilton!
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with all you would expect from Doubletree. A bit isolated though with only one third-party restaurant available to walk to without crossing a very busy and smelly road bridge into town.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the fact it’s out of the way, but close enough to everything you need.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Shazmah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Great hotel with impressive bar. Lovely staff and great pool. Just some bits were beginning to show wear but overall fantastic hotel.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

2/10 Terrible

Oleg

Travelled with family
Disliked: Staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

6/10 Okay

rosa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. I wish there’s a free shuttle to the airports and city centre
Stayed 3 nights in Jun 2019