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Reviews of Hotel Sitges

3 out of 5
Hotel Sitges
Avda. de la Mare de Deu del Vinyet, 63, Sitges

Reviews

8.8

Excellent

Rating 10 - Excellent. 204 out of 406 reviews" "
Rating 8 - Good. 159 out of 406 reviews" "
Rating 6 - Okay. 28 out of 406 reviews" "
Rating 4 - Poor. 11 out of 406 reviews" "
Rating 2 - Terrible. 4 out of 406 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rhian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, functional room. Great breakfast. Some maintenance works going on while we stayed but pretty minimal disruption. Easy walk to beach and about 15 mins into town.
Stayed 4 nights in Apr 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Amenities
Great location, unique rooms, great property, nice breakfast.
Stayed 1 night in Mar 2024
Response from Customer satisfaction manager on Mar 18, 2024
Dear Keith,Thank you for your positive feedback.Kind regards,

8/10 Good

Luka

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient price and clean and quiet.
Stayed 1 night in Dec 2023
Response from Customer Satisfaction Manager on Jan 23, 2024
Dear Luka,We are glad that you enjoy your stay with us.Kind regards,

10/10 Excellent

Nalin

Stayed 6 nights in Jan 2024
Response from Customer Satisfaction Manager on Jan 23, 2024
Dear Nalin,Thank you so much for your positive feedbackKind regards,

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible parking but everything else is amazing so if you’re looking for a car friendly hotel this isn’t it however it’s only a good 12-15 min walk to the beach and it is probably one of my favorite stays in Europe.
Stayed 6 nights in Oct 2023
Response from Customer satisfaction manager on Dec 3, 2023
Dear Andrea,Thank you so much for your feedback!Kind regards,

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023
Response from Customer satisfaction manager on Oct 30, 2023
Dear Laura,Thank you for your feedback!Kind regardsm

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel three blocks from the sea. Very friendly staff and very clean. The rooms are small as most are in Europe, but very comfortable. Old town is about a 10-15 minute walk along the promenade. Hot food at breakfast would’ve been nice, but we can’t have everything!
Stayed 2 nights in Oct 2023
Response from Customer satisfaction manager on Oct 30, 2023
Dear Stephen,Thank you for your kind review :)

10/10 Excellent

Tawnya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An adorable little boutique hotel with the most amazing and friendly staff. I loved every bit of it. And the breakfast was perfection. 10/10 would stay again.
Stayed 2 nights in Oct 2023
Response from Customer satisfaction manager on Oct 25, 2023
Dear Tawnya,Thank you so much for your positive feedbackKind regards,

10/10 Excellent

Oliver

Stayed 1 night in Oct 2023
Response from Customer satisfaction manager on Dec 3, 2023
Dear Oliver,Thank you for posting this feedback.Kind regards

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Secret gem - small but modern rooms, only a couple blocks from beach, fabulous breakfast with very good selection of items but what makes this hotel absolutely wonderful and special is the staff - everyone from front desk to housekeeping and breakfast attendants were amazing!
Stayed 1 night in Oct 2023
Response from Customer satisfaction manager on Oct 23, 2023
Dear Oliver,Thank you for your positive feedback!Kind regards,

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel with helpful staff. Basic but comfortable in a good location. Worth the money.
Stayed 1 night in Oct 2023
Response from Customer Satisfaction Manager on Oct 18, 2023
Dear James,Thanks for your feedbackKind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Customer Satisfaction Manager on Oct 14, 2023
Thank you!

8/10 Good

Kenneth, Ottawa

Liked: Cleanliness, staff & service
Amazing property, great breakfast, awesome staff, and super experience overall. I only have 3 minor issues to bring up (a) the hotel is a bit of a walk from the main, commercial section of Sitges (about 15 mins); (b) the pool area is totally lacking in atmosphere or any kind of inviting charm; and (c) the overhead rain shower-head is not my favourite - why do hotels NOT have a hand-held telephone-style shower option? Small issues, but everything else was really great - especially the staff!!! Cheers
Stayed 5 nights in Sep 2023
Response from Customer satisfaction manager on Sep 24, 2023
Dear Kenneth,Thanks for your feedback, we'll try to improve our standards every day.Kind regards,

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Customer Satisfaction Manager on Sep 16, 2023
Dear Anthony,Thank you so much for your feedback :)Kind regards,

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet small size hotel, 15mn walk from the busy shopping and entertainment scene and 3mn walk from the beach, just a perfect hideaway, with a tiny pool. Loved it
Response from Customer Satisfaction Manager on Sep 12, 2023
Dear Vincent,Thank you for your commentaries, Kind regards

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in quiet location with small rooms
I have stayed at this hotel many times in the past. I like its location which is about a 15 minute walk from the center of Sitges. I like that it was a small, boutique hotel and had always overlooked that the rooms are very small and have showers where the water goes everywhere. Now the hotel has expanded and no longer small and special. And the new rooms are nice but also small with the same type of awful showers with plastic packets of soap with no place in the shower to put them. Breakfast was ok now. Seems more processed than special as before.
Stayed 1 night in Sep 2023
Response from Customer Satisfaction Manager on Sep 6, 2023
Dear Steven,We'll try our best to improve.Thanks for your comments,Kind regards

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2023
Response from Customer Satisfaction Manager on Aug 31, 2023
Dear JoseThank you!

4/10 Poor

John

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Loose electric wires hanging from the roof of the room, lots of loose tiles on the balcony. We were put in a building that was in the middle of being renovated but I really don’t think it should have been used for guests until it was finished. There was building and drilling work that we should’ve been advised of in advance. We had originally booked a different hotel in Sitges but changed to the Hotel Sitges because it advertised air con in the rooms. We had to go to reception three times about the air con because the room was far too hot. We paid extra for a “terrace room” but we had the curtains closed the whole time to try and stop the room from being unbearably hot. This stay was part of our honeymoon and it really was a let down.
Stayed 2 nights in Aug 2023
Response from Customer Satisfaction Manager on Aug 30, 2023
Dear John,Sorry for not fulfilling your needs, we'll do our best to improve.Kind regards,

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay
I had a very friendly check-in. The location was perfect for the purpose I needed. My room was on the ground floor and it was nice to have a little garden space. It would be nice to provide some bottled water in the rooms.
Stayed 1 night in Jul 2023
Response from Customer Satisfaction Manager on Jul 24, 2023
Dear James,Thank you for your commentaries!Kind regards,

10/10 Excellent

D. Michael, Palm Springs

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice clean and modern property . They have a nice breakfast and bar area . Only draw back is that it is a 15 minute walk to the Downtown area
Stayed 3 nights in Jul 2023
Response from Customer Satisfaction Manager on Jul 13, 2023
Dear Michael,Thank you for your positive feedbackKind regards,

8/10 Good

Columbus

Stayed 2 nights in Jun 2023
Response from Customer Satisfaction Manager on Jul 13, 2023
Thank you Columbus!

2/10 Terrible

Arkadiy

Stayed 5 nights in May 2023
Response from Customer Satisfaction Manager on Jun 17, 2023
Dear Arkadiy,We are sorry to read that your experience with us was not good, Kind regards

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, clean with exceptional staff.
This hotel is a gem. Clean, modem, bright and only 5mins walk to the beach. The staff were exceptional and all made me feel so welcome. The breakfast was fantastic for just €11. Hot and cold food and fresh fruit and pastries. Highly recommended, will go Back as soon as I can.
Evening sun from room 206
Balcony
Bedroom
Comfortable bed
Stayed 3 nights in May 2023
Response from Customer Satisfaction Manager on May 24, 2023
Dear Mark,Thank you so much for your feedbackKind regards,

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 3 nights in May 2023
Response from Customer Satisfaction Manager on May 19, 2023
Dear Christian,Thank you for your feedback,Kind regards,

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023
Response from Customer Satisfaction Manager on May 19, 2023
Dear Antony,Thank you for your feedback,Kind regards,

10/10 Excellent

Dipankar

Stayed 4 nights in May 2023
Response from Customer Satisfaction Manager on May 14, 2023
Thank you for your positive feedback.Kind regards,

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value friendly hotel
All the staff were very friendly including Leanne and Victor. Breakfast was tasty with a good selection. Rooms were clean and comfortable. Short walk to the beach and a 15 minute walk along the prom to Sitges centre. Great to have the use of free bikes. We will return
Stayed 3 nights in Apr 2023
Response from Customer Satisfaction Manager on May 6, 2023
Thank you ! :)

10/10 Excellent

Carole

Stayed 1 night in Apr 2023
Response from Customer Satisfaction Manager on May 6, 2023
Dear Carole,Thank you for your positive feedback!

8/10 Good

stacey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful, close to walk to everything. Breakfast was good, would have liked a coffee machine and/or refrigerator in the room though.
Stayed 2 nights in Mar 2023
Response from Customer Satisfaction Manager on Mar 29, 2023
Thank you Mrs Stacey!Kind regards

10/10 Excellent

Ben

Stayed 4 nights in Feb 2023
Response from Customer Satisfaction Manager on Feb 14, 2023
Dear Ben,Thank you so much for your positive feedbackKind regards

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel; wonderful room.
Response from Customer Satisfaction Manager on Jan 20, 2023
Dear Gerardo, Thank you very much for your comment and above all for choosing Hotel Sitges for your stay in Sitges. It makes us very happy to see that you have been comfortable during your stay and that you value our location positively. We hope to see you again very soon. a cordial greeting

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Customer satisfaction manager on Dec 3, 2023
Dear Alan,Thank you so much for your positive feedback.Kind regards,

10/10 Excellent

Chris

Stayed 5 nights in Oct 2022
Response from Customer Satisfaction Manager on Dec 10, 2022
Dear Chris,Thank you for your positive feedback!Kind regards,

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect relaxing hotel
Stayed 1 night in Oct 2022
Response from Customer Satisfaction Manager on Oct 27, 2022
Dear Brady,Thank you for your positive feedback!Kind regards,

10/10 Excellent

Philip

Stayed 2 nights in Oct 2022
Response from Customer Satisfaction Manager on Oct 22, 2022
Thank you Philip!

10/10 Excellent

Carmel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic gem of an hotel, set on a lovely quiet area, with great friendly staff
Stayed 7 nights in Sep 2022
Response from Customer Satisfaction Manager on Oct 8, 2022
Dear Carmel,Thank you for your feedback, hope to see you soon!

10/10 Excellent

Rosario

Stayed 1 night in Sep 2022
Response from Customer Satisfaction Manager on Sep 29, 2022
Gracias Rosario!

10/10 Excellent

simon

great
Stayed 3 nights in Sep 2022
Response from Customer Satisfaction Manager on Sep 18, 2022
Thank you!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cool place could be cooler
Great property but to far from where I wanted to be. The rooms are small and no fridge in each room. The ac wouldn’t go below 23 which was to warm for me.
Stayed 1 night in Sep 2022
Response from Customer Satisfaction Manager on Sep 17, 2022
Dear Guest,Thank you for your commentaries

10/10 Excellent

Mehmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Customer Satisfaction Manager on Sep 17, 2022
Thank you Mr mehmet

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very impressed with the cleanliness and comfort of this hotel! The room was modern, spacious and we had a balcony which was handy. Tea, coffee and kettle were provided too. Bed comfy and shower great! A bit of a walk from centre of Sitges but we saw this as a positive as very quiet. Also very close to beach. Would recommend!
Stayed 2 nights in Sep 2022
Response from Customer Satisfaction Manager on Sep 11, 2022
Dear customer,Thank you for your positive feedback :) We hope to see you again soon!Kind regards,

8/10 Good

d

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, clean with character and exceptional staff. Reception to cleaning crew and bar staff amazing. Breakfast is ok, something to nibble on and start the day, fair selection and variety. My only remark is the room is tiny. Barely can go around the bed and if you move the bed ever so slightly the door or the window doesn’t open.
Stayed 3 nights in Sep 2022
Response from customer satisfaction manager on Sep 6, 2022
Dear customer,Thank you for your comments, hope to see you soon!Kind regards,

6/10 Okay

Martin

Liked: Cleanliness, staff & service, amenities
Lovely hotel, had a room with a garden which i regretted. Very noisy as its very built uo. Not a great nights sleep. Also cery far from centre of town
Stayed 1 night in Aug 2022
Response from Customer Satisfaction Manager on Aug 17, 2022
Dear Martin, We're sorry the hotel has not covered your need, hope to see you soon.

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in Sitges near the beach. The rooms were comfy, the staff were very friendly, and is about a 10 minute walk in to town where there are loads of bars and restaurants. Would recommend!
Stayed 3 nights in Jul 2022
Response from Customer Satisfaction Manager on Aug 5, 2022
Dear Zachary, Thank you very much for your feedback :) we are glad you like the hotel :P Kind regards,

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in Sitges, Spain.
Stayed 2 nights in Jul 2022
Response from Customer Satisfaction Manager on Jul 30, 2022
Dear Timothy, Thank you! see you soon!

10/10 Excellent

Laura

Stayed 1 night in Jun 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Great price to.
The lady receptionist was very helpful give me loads of information. Hotel was clean nice and a good location from the beach.
Stayed 4 nights in Jun 2022
Response from Customer Satisfaction Manager on Jun 20, 2022
Dear Alan, Thank you so much for your positive feedback about our hotel. We'll address your commentaries to our colleague Ludmila at the reception and also to the cleaning service :) Kind regards, The front desk

10/10 Excellent

Dac Hieu

Stayed 1 night in Jun 2022
Response from Customer Satisfaction Manager on Jun 6, 2022
Cher Dac, Tout d'abord merci pour votre commentaire sur Hoteles.com Nous sommes ravis de savoir que vous avez apprécié votre expérience et que tant l'attention que l'ambiance ont été à la hauteur de vos attentes. Nous espérons vous accueillir à nouveau bientôt! Merci encore.

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hotel Sitges. The hotel decor is nice and modern, our room (with balcony) was a nice size, the shower and bathroom were very nice, and the staff were friendly and the breakfast and bar were good. The location is great if you don’t mind a 15 minute walk to the centre of Sitges - the town itself is quite busy so I can imagine is quite noisy to stay in, whereas the area surrounding Hotel Sitges is upmarket residential and very quiet. The beach is five minutes walk away and very nice. There were only minor downsides e.g. the tap water is not great and sometimes runs hot (I think this is a local and not hotel specific issue), sometimes you could hear noises from the corridor/room upstairs (a common problem in hotels and no worse than most), and it would be nice to have a pool. For the price we paid I can’t complain though.
Stayed 4 nights in May 2022
Response from Customer Satisfaction Manager on May 25, 2022
Dear Thomas, Thank you very much for your comment and above all for choosing Hotel Sitges for your stay in Sitges. It makes us very happy to see that you have been comfortable during your stay and that you value our location positively. We hope to see you again very soon. a cordial greeting

8/10 Good

Ronald ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sitges 2022
The hotel is well located for both the beach, town centre and transport. Very friendly staff and very helpful.
Stayed 3 nights in May 2022
Response from Customer Satisfaction Manager on May 25, 2022
Dear Ronald Ian, First of all, thank you for the time you have dedicated to sharing your experience. It has been a pleasure for us to have you staying at the hotel. We hope to have the opportunity to welcome you again soon! Thank you very much,