View from room

Reviews of Hotel Best Cambrils

3.5 out of 5
Hotel Best Cambrils
Avda. Diputación, 141, Cambrils

Reviews

7.6

Good

Rating 10 - Excellent. 27 out of 85 reviews" "
Rating 8 - Good. 34 out of 85 reviews" "
Rating 6 - Okay. 8 out of 85 reviews" "
Rating 4 - Poor. 10 out of 85 reviews" "
Rating 2 - Terrible. 6 out of 85 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

ROBERT

Stayed 1 night in Oct 2023

10/10 Excellent

Daphne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

4/10 Poor

Justin

Business traveller
Disliked: Cleanliness, staff & service
Flashback to the 70's.
Very old rooms, very dated and dark. A step back to holidays in 1970's. Internet not working and poor when operating. Much better quality hotels within area for same price as this hotel wasn't cheap. Staff had very little English at reception. Wouldn't stay there again, very disappointing - sorry!
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
The entertainment and kids club was disappointing. Overall the hotel, staff and food were lovely. Most staff were helpful, others were not and looked very unhappy. Very little information is out for local area, services, bus/taxi, weather, bank holidays etc. While staying there was a Bank holiday yet not told. I noticed that bed sheets were not changed in 4days too.
Stayed 7 nights in Sep 2019

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 12 nights in Aug 2019

10/10 Excellent

PERMINDER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2019

10/10 Excellent

Gamma, New Haven Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel, very close to the beach. Staff is friendly and attentive. Food and cocktails are delicious. Great entertainment program every night for kids and adults. Reasonable price for the stay.
Stayed 9 nights in Aug 2018

4/10 Poor

jackie

Liked: Cleanliness
Dull and in need of upgrade
Close to the beach but very crowded in the restaurant, lifts and pool. Food was bland and dull.
Stayed 9 nights in Aug 2018
Response from Hotel Management on Aug 21, 2018
Dear jackie, Thank you for sharing your opinion. We regret that our hotel did not live up to all your expectations and that our gastronomic offer was not of your liking. We will be pleased to welcome you again soon if you decide to return to Cambrils. Kind regards, Hotel Management

6/10 Okay

Brendan

Liked: Cleanliness, property conditions & facilities, room comfort
Middle of the road!
Place was ok for the one night we needed while passing through. Our rooms were above the entertainment hall so kids couldn’t get to sleep until 12 midnight!
Stayed 1 night in May 2018

4/10 Poor

Julie k, uk

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Location spot on, close to the beach
Just arrived back from a 10 day stay at this hotel, the location is great, just yards from the beach and equidistant from both Salou and Cambrills with a Plana Bus running to both. Overall, we were disappointed with the Hotel it was outdated and the rooms were small, food was plentiful however most of it was barely tepid despite being replenished regularly so I can only assume it was cold when it left the kitchen. We did not visit the pool area at all as it was so small and crowded, the sunbeds were inches away from each other and there was no room to move them so we spent all our time on the beach which was lovely although we did have to pay 14 euros a day for the sunbeds/shade it was worth it to us! We would not return to this Hotel although will definitely be back to this area next year as it is great!
Stayed 10 nights in Jul 2017

4/10 Poor

Ryan

Disliked: Room comfort
Rooms not as described, but good location.
Our room was not as described, and despite complaining and being assured it would be resolved, nothing was done.. so we spent a week watching a listening to very loud trains running past our room all day and night. The room did not have the two double beds we had booked. Car Parking also cost an unexpected £80 for the week, and no drinking water was provided at all on the Half-board package.. The location is very good for easy access to an excellent beach, and the buffet style Breakfast and Dinner was at least better than I was expecting, with plenty of Seafood and choice.
Stayed 7 nights in Jun 2017

8/10 Good

Johann Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach Hotel with out Beach
Its like a Holiday resort

8/10 Good

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL HOTEL ES IDEAL PARA FAMILIAS
Stayed 2 nights in Oct 2023

8/10 Good

OIHANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien para familias
Stayed 3 nights in Aug 2023

8/10 Good

Kirsten

Travelled with partner
Disliked: Staff & service
Heerlijk dicht bij het strand en openbaar vervoer goed te doen. Restaurant was simpel en niet heel lekker. Bar bij zwembad was goed alleen coctails waren niet goed in verhouding
Stayed 7 nights in Aug 2023

4/10 Poor

LAURENT

Stayed 7 nights in Jul 2023
Response from Management on Aug 16, 2023
Estimado cliente,Gracias por su reseña. Es una pena que no nos comenta los aspectos negativos que no le agradaron para así poder mejorarlos.Saludos cordiales,Best Cambrils

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott
Perfekt frokost, lunsj og underholding. Gøy med vannrensing hver dag.
Stayed 10 nights in Jul 2023

10/10 Excellent

Pilar Gili

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2023

8/10 Good

Jean-pierre

Travelled with family
Liked: Room comfort
Sympa
Aucun du personnel ( que ce soit à l'accueil ou au restaurant ) ne parlait français. Nous avons fait fait l'effort de parler espagnol, ils répondaient en anglais !!! La salle de bain à notre arrivée n'était pas très propre En revanche, les services proposés étaient bien
Stayed 5 nights in Jul 2023

2/10 Terrible

Maria Teresa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Management on Jul 26, 2023
Estimada clienta,Sentimos mucho que su estancia no haya sido de su agrado. Nos hubiera gustado que nos dejara un comentario explicando las áreas que no le han gustado para así poder mejorarlas.Saludos cordiales,Best Cambrils

10/10 Excellent

Laia

Stayed 2 nights in Jul 2023

6/10 Okay

Anders

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Management on Jul 20, 2023
Estimado cliente,Gracias por su reseña. Nos agrada saber que disfrutó de sus vacaciones en nuestro hotel. Esperamos verle de nuevo y así ofrecerle una experiencia mejor.Saludos cordiales,Best Cambrils

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Eva

Stayed 2 nights in Jun 2023
Response from Management on Jul 31, 2023
Estimada cliente,Sentimos que su estancia con nosotros no haya sido de su agrado. Al no haber ningún comentario, no sabemos los puntos que no le han gustado. Para nosotros, sus reseñas son muy importantes e intentamos mejorar aquellos aspectos que nos comentan.Saludos cordiales,Best Cambrils

10/10 Excellent

Felipe

Stayed 1 night in Jul 2023

10/10 Excellent

JUAN CARLOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

4/10 Poor

Eva

Travelled with family
Disliked: Cleanliness, property conditions & facilities
En general , no esta a la altura de un hotel de 4 estrellas
Stayed 3 nights in Jun 2023
Response from Management on Jul 3, 2023
Estimada Eva, Ante todo, queremos pedirle disculpas por no haber conseguido cumplir con sus expectativas y no haber podido hacerle disfrutar de unas vacaciones agradables del todo.Saludos cordiales,Best Cambrils

10/10 Excellent

ELENA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel grande, situado en zona tranquila de Cambrils pero próxima a servicios. Buen bufet
Stayed 2 nights in Jun 2023

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel muy comodo
Es un hotel situado en una zona muy tranquila, enfrente de la playa que es inmensa. Las habitaciones son amplias y comodas y estan muy limpias. La comida es normal, la tipica de cualquier hotel de playa, es muy grande pero esta bien organizado. El bus a Cambrils para en la puerta del hotel Si se quiere una zona tranquila, yo no dudaria
Stayed 2 nights in Jun 2023

10/10 Excellent

Anne

Stayed 10 nights in May 2023

2/10 Terrible

Rolf

Stayed 1 night in Oct 2022
Response from Manager hotel on Oct 18, 2022
Sehr geehrter Kunde,Vielen Dank für Ihren Aufenthalt und Ihre Bewertung unseres Hotels. Wir sind uns jedoch darüber im Klaren, dass Ihrer Meinung nach einige Aspekte unserer Dienstleistungen verbesserungswürdig sind. Wenn Sie dies wünschen, können Sie uns Ihre Eindrücke sendenMit freundlichen Grüssen, Das Hotelmanagement

8/10 Good

jorge

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
La simpatia de los trabajadores
Stayed 5 nights in Sep 2022

8/10 Good

Cécilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exilent
Très bon séjour agréable très bon hôtel
Stayed 2 nights in Sep 2022

6/10 Okay

María pilar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Fue buena estancia,el personal muy amable.lo que no me gustó nada es la limpieza de las habitaciones. La habitación no estaba bien limpia el primer día que entramos,las puertas llenas de huellas ,cristales ect.
Stayed 4 nights in Aug 2022
Response from Manager hotel on Aug 26, 2022
Estimado cliente, Queremos agradecerle el tiempo que haya dedicado a compartir su experiencia en nuestro establecimiento, tomamos nota de sus comentarios y hablare con la persona responsable de la limpieza, para que se incorporen mejoras urgentemente.Saludos cordiales,Equipo de Dirección del Hotel Best Cambrils

8/10 Good

Morad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt sted til familieferie
Stayed 3 nights in Jul 2022

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una escapada de encanto
Ha sido muy gratificante verme rodeado de gente tan correcta y amable, tanto en el servicio del hotel como en los turistas. El servicio de comidas fantástico y las actividades dentro del hotel estupendas.
Stayed 2 nights in Jul 2022

8/10 Good

BOUSQUET

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pour nous tout était parfait
Stayed 4 nights in Sep 2021

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passage
Court mais très bien
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2021

4/10 Poor

Alain

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Accueil froid, odeur de tabac dans la chambre et nourriture de qualité médiocre. Sinon personnel de chambre et buffet agréable.
Stayed 3 nights in Sep 2021
Response from Manager hotel on Sep 17, 2021
Cher client, Merci beaucoup de nous avoir laissé votre commentaire Nous sommes ravis que vous ayez apprécié notre personnel et notre buffet, nous prendrons note d'apporter les améliorations nécessaires. Salutations distinguées, L'équipe de l'hôtel Best Cambrils

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas habitaciones y muy cerca de la playa
Buena experiencia. Hotel muy cercano a la playa y con buenas instalaciones. La habitación, cómoda, limpia y confortable. Además, atendieron a la perfección todas mis peticiones previas. No había suficientes plazas de aparcamiento y hubo que hacerlo fuera del hotel. Pero el hotel está muy bien y, sin duda, repetiría.
Stayed 1 night in Aug 2021

4/10 Poor

MARTA

Disliked: Staff & service
Aceptable amb carencies.
No ha estat agradable que m’imposin el castellà per ser atès, per la resta acceptable.
Stayed 1 night in Sep 2021

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sitio bueno para ir a la playa y visitar la ciudad
Stayed 3 nights in Aug 2021

10/10 Excellent

Alvaro

Stayed 3 nights in Aug 2021

4/10 Poor

Gonzalo

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Pueden mejorar
El servicio de habitaciones muy tardío. (2 días mhicieron la habitación más tarde de las 14:00 horas). Animación del hotel muy flojita. La habitación es correcta. Cama cómoda, sin ruidos y amplia. La piscina está bien
Stayed 3 nights in Aug 2021