Outdoor pool, pool umbrellas, sun loungers

Reviews of Hotel ILUNION Caleta Park

4 out of 5
Hotel ILUNION Caleta Park
Platja de Sant Pol, s/n, Sant Feliu de Guixols

Reviews

8.4

Very good

Rating 10 - Excellent. 147 out of 386 reviews" "
Rating 8 - Good. 178 out of 386 reviews" "
Rating 6 - Okay. 46 out of 386 reviews" "
Rating 4 - Poor. 13 out of 386 reviews" "
Rating 2 - Terrible. 2 out of 386 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

stephane

Stayed 3 nights in Jul 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Sigrun

Stayed 1 night in May 2023

2/10 Terrible

Kevin

Stayed 1 night in Oct 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022

8/10 Good

Iuliia

Travelled with group
Liked: Cleanliness, room comfort
The hotel is OK.
Good: Overall we had a pleasant experience at this hotel. The pool area is very comfortable. Bad: The hotel is dated, should be a 3 star instead of the advertised 4. Breakfast should be improved, the coffee machines are terrible.
Stayed 2 nights in Jul 2021
Response from Marta on Jul 24, 2021
Dear Iuliia, Thank you very much for your comment. We're glad to know that you liked the hotel. We're sorry to know that the breakfast and coffee machines didn't exceed your expectations. Receive a warm greeting, Marta Matas Pou Directora ILUNION Caleta Park

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2021

10/10 Excellent

Ozgur, La

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel eith friendly staff. Easy to access to the beach.
Stayed 4 nights in Jul 2019
Response from Marta Matas Pou on Dec 10, 2019
Dear Ozgur, Thank you so much for your comment. We're glad to know that you liked the staff and the location. We hope to see you again in our ILUNION Caleta Park. Recieve a warm greeting, Marta Matas Pou Directora ILUNION Caleta Park

4/10 Poor

Sophia

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
No facilities to make tea or coffee No hair conditioner No tour services Car park charges too high Buffet was most of the time empty and had to wait a long time
Stayed 3 nights in Oct 2019
Response from Marta Matas Pou on Nov 4, 2019
Dear Sophia, Thank you very much for your comment. We're sorry that you didn't like out facilities and services. We take notes to keep improving. Recieve a warm greeting, Marta Matas Pou Directora ILUNION Caleta Park

8/10 Good

Adam

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal in October
Location is great
Stayed 1 night in Oct 2019
Response from Marta Matas Pou on Oct 24, 2019
Dear Gregory, Thank you very much for your review. We hope to see you again. Recieve a warm greeting, Marta Matas Pou Directora ILUNION Caleta Park

6/10 Okay

Val

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed
Even though the hotel was mostly empty we were denied an upgrade to a room with a view. I have stayed there before and was was very disappointed that they would dare to ask for an extra $10 fir sea view. We stayed the one night that was booked and moved to another hotel with a better appreciation of its repeat customers!
Stayed 1 night in Oct 2019
Response from Marta Matas Pou on Oct 18, 2019
Dear Val, Thank you very much for your comment. We're sorry that you don't agree with the upgrade supplement. Recieve a warm greeting, Marta Matas Pou Directora ILUNION Caleta Park

10/10 Excellent

CarlosPavon, Asuncion, Paraguay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sea view, clean room, great breakfast, and very good staff
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Aug 2019

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, so close to the beach! 💦😎🌴
Wonderful location! Close to beach & restaurants. Super comfortable beds. Nice room. Helpful staff. The air conditioning & 'black out' drapes helped us get a wonderful night's sleep. Appreciated having a mini fridge in the room. Also, loved the spacious balcony! Shower & bath was very nice too. Highly recommend this hotel! 😀
Stayed 5 nights in Jul 2019
Response from Marta Matas Pou on Sep 13, 2019
Dear Ingrid, Thank you very much for your comment. We are glad to know that you liked the hotel. We hope to see you again at Ilunion Caleta Park. Receive a warm greeting. Marta Matas Pou Directora ILUNION Caleta Park

8/10 Good

Andrey

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel for its money
Let's start with positives. Really good and convenient hotel placement. The whole beach area is nice, actually. Also food was really good - one of better ones in hotels I stayed in all over Spain. Good variety, and well cooked in most cases. If I need to be really picky, then no salt in some dishes (felt like it at least) and poor desert selection, but later one is actual for Spain in general - looks like they prefer meat and whine...which suits me just fine. Room itself was on a small side, but with good enough bathroom and great view from the balcony. AC was acting weird - living it's own life almost (and my friends from another room said the same), but it was some unknown brand, so I assume it's not there on the same level with best ones. But it worked and was placed well on the wall minimizing risks of getting sick. Also pool is rather nice - maybe not so nice if your kids don't know how to swim as it starts from 1 meter and it's already 2.1 meter deep when you get to the center. Not many people are using it though (which is a good thing usually) - probably because the beach is so close. But one thing really annoyed me - staff. There was a German guy on reception who seemed to be one the most unfriendly people I have ever met. And that's a default setting - you don't need to ask anything, so even saying "hello" is enough to trigger his angriness. Other staff like restaurant waiters are also not the best - getting the wine cart was always hard. But in general - it's good.
Stayed 7 nights in Jun 2019
Response from Marta Matas Pou - Directora ILUNION Caleta Park on Jul 15, 2019
Dear Andrey, Thank you very much for your comment. We are glad to know that you liked the hotel. We take note about the problem your comment of the food, room and AC. We're sorry that the staff didn't exceed your expectations. We hope to see you again at Ilunion Caleta Park. Receive a warm greeting. Marta Matas Pou Directora ILUNION Caleta Park

8/10 Good

Ashly

Liked: Cleanliness, staff & service
Short Break for Older Couple
Chose this hotel due to its prime location, it has fantastic views as long as you dont get a room overlooking the car park. Weather was great, just what we needed although it did rain one of the days. Nice housekeepers who brought us extra pillows on request, my husband loved the breakfast selection on offer, stone throw away from the beach and a short walk to the main high street with all the bars, restaurants and shops. Reception staff very helpful many languages spoken.
Stayed 5 nights in Jun 2019
Response from Marta Matas Pou - Directora ILUNION Caleta Park on Jun 27, 2019
Dear Ashly, Thank you very much for your comment. We are glad to know that you liked the hotel. . We hope to see you again at Ilunion Caleta Park. Receive a warm greeting. Marta Matas Pou Directora ILUNION Caleta Park

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and comfortable!
Really nice hotel, extremely well located, clean, spacious, nice staff, and room view a lovely view. Because the hotel wasn’t busy, they upgraded us to room with a sea view (Sant Pol beach), which was a pleasant surprise and really made our stay. We didn’t eat breakfast so can’t comment on that. We stayed during a quiet period, and were able to park outside, but it’s a bit fiddly trying to get to the hotel by car as our sat nav got the one way system wrong. My key card stopped working after one day for some strange reason but reception dealt with it quickly. All in all we can’t fault this lovely hotel which is very inclusive.
Stayed 2 nights in Apr 2019
Response from MARTA MATAS POU on Apr 30, 2019
Dear Jess, Thank you for sharing your review on your visit to Ilunion Caleta Park. We are plased to see that you enjoyed the stay and you like the room, the views, the staff. We hope to see you back next year for another holidays in S’Agaró. Best regards, Marta Matas Pou Directora ILUNION Caleta Park

6/10 Okay

Nancy, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with balcony overlooking the ocean. Room door did not close by itself and elevator almost cut off my husband’s arm. Buffet dinner was awful—everything on a steam table. Reminded us of the school cafeteria, although they had good ice cream
Stayed 1 night in Oct 2018

10/10 Excellent

Angela, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location, very comfortable hotel
We had a room at the back of the hotel but realised that we wanted to be at the front with a sea view. We asked the guy at reception and he was very abliging and gave us a room at the front straight away. The view was lovely. The food was great, with a large choice. Very relaxing.
Stayed 7 nights in Aug 2018

8/10 Good

Jonathan

Beach escape
It was great, comfy bed and very friendly staff
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hood fora a weekend
Fantàstic, with air conditioner and close to beach.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niiiice
Great
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach,
Nice pool also, but they should keep it open longer they close the pool at 7:30 pm not practical at all. Unless you skip the beach for pool!!!
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jun 2018

8/10 Good

Robert

Liked: Cleanliness, room comfort
\Good

8/10 Good

Rika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Dragana, Belgrade, Serbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful for couple
Nice, elegant hotel, close to the beach. Staf are very friendly. Exelent food.
Stayed 6 nights in Jun 2017

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay at Caleta Park
Quiet hotel - only about 20% capacity at end of April. Great location for walking to the beach aswell as beautiful views over the bay. Staff all friendly. Breakfasts were good, lunch and evening meals - not a great choice but what was there was adequate. Rooms not large but again adequate. Beds comfortable. Balcony view beautiful. Would go back for another short break. Talking to other guests, it is best to fly from Girona airport as pretty quiet and convenient.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable friendly hotel very close to the beach
What a lovely place, great view. Staff helpful, food lovely. Tricky to get transfers to S'Agaro but worth it if you want away from the heaving masses. The majority of the people on the beach were Spanish. Everything much more modern, clean and tidy than I imagined from my research. With a two year old some sort of kids high tea at 5-6 oclockish would help. Waiting until 8pm for dinner was hard with a little one.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Very relaxing and enjoyable stay. Ideal location and good value. The hotel also has a nice gym which is not mentioned in the hotel description.
Response from General Manager on Sep 20, 2016
Dear Michael: Thank you for your kind words. We are so happy that you have had a relaxing and enjoyable stay with us. Thank you for your comments about our location, gym and value. We hope to see you again. Best regards, Marta Matas Pou ILUNION Caleta Park Manager

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness

8/10 Good

Sandra, St. Albans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
A great hotel for a relaxing break. Good location right on the beach. Local restaurants and bars nearby although quite expensive. Very few shops nearby but plenty of long sea-front walks on the door step. Easy 30 minute drive from Barcelona-Girona Airport. Hotel quiet - no entertainment - but clean and tidy. Buffet good with additional choice of the chef on hand to cook your personal choice of meat/fish each night. Pool freezing cold and in the shade most of the day. A good comfortable hotel.

6/10 Okay

qiao jiao leung

Disliked: Room comfort
Confortel caleta park
I thought all the meal at the hotel is included .I had 4 breadfast and 3 dinner total cost €186.10 .is this correct ? is it possible to get a refund if it was mistaken !

8/10 Good

G.S, USA

Disliked: Cleanliness
Old style but in a great location
Hotel is located in a great location (steps from the beach) . Rooms are 80's style (or even older). Hotel has it's own parking which is usfull. Overall I am not sure I will coming back to this hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Louise, South Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with beautiful views and so sloce to
My year old daughter and myself stayed here for 4 nights, the hotel is set in a beautiful bay it is extremely clean and the staff are very friendly. The resort was a little too quiet for us but it may be because we went at the end of May. There is only one local shop which is expensive although there are a few good restaurants. Overall, we enjoyed our stay but felt the resort lacked character.
Response from Directeur on Jun 12, 2014
Dear Louise, thank you very much for your feedback. We are very glad to read you both liked the location of our hotel. We agree with you. It is a pleasure to be surrounded by the sea and the mountains. Best regards, Marta Matas, Hotel Manager

10/10 Excellent

Cheryl, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good value 3 night break, great sea views
Great 3 night break, good base for exploring Cost Brava, we will return again.

8/10 Good

Airman, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Quiet Hotel
My wife and I stayed fro 7 nights at the end of Sept. the Hotel was better than we expected, clean well presented, the food was O.K. but a choice of only 2 main courses for Dinner, we loved the beachfront walks and general scenery.

4/10 Poor

JenG, CT, USA

Disliked: Staff & service, property conditions & facilities, room comfort
3 Star at best
This hotel was very disappointing. There is no way I would rank it 4 stars. We stayed in 3 hotels in Spain during this trip and this hotel was by far the worst. Our room was a family adjoining room . Both faced the parking lot (we were told at time of booking we could get a sea view. This was false). The room for my 2 kids (ages 12 & 14) was more of a closet. There was one twin bed and a cot pressed up against it. You could barely walk around. In general the hotel was dingy and worn looking. Not nice at all. Best described as adequate. Location was good though. And pool is fine.

6/10 Okay

Tim, Ireland

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great loction
You pay for the location at this tired hotel

10/10 Excellent

Ramon, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to chill out!
We stayed in San Feliu de Guixols, about an hour north of Barcelona, to basically chill out on the beach for a couple of days after a hectic, grueling sightseeing trip all over Spain! We also had friends who owned a summer place in S'Agaro so it was in the perfect location, 5 mins. walk to their place! We got seaview rooms and what a wonderful view it was to wake up to and go to sleep to! Lots of little restaurants all along the beach, which was right below the hotel! It was lovely and we would definitely return! We had breakfast buffet there and dinner buffet one night; both were excellent value and great variety of food! On-site hotel parking (which can be an issue in Spain) was cheap! This was a bargain, trust me!!! Hotel also had a lovely pool although I didn't use it with the Mediterranean right in front of us! Definitely a great hotel to relax in!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Soo nice very clean very tidy 5 sstar qualitu amazing service friendly amazing view nice food overall i would go back ! Highly recommended literally 2 seconds away from the beach stunning views

10/10 Excellent

sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near beach a great hotel
A three and a half star hotel but treated like five star great

8/10 Good

Gil, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortel Caleta Park - Nov 2011
The Hotel was very good. We were a bit disappointed that it was not located in the towns center as was suggeted by the adds on the web. But it was 5-10 min. drive. The view to the ocean was very nice. it was stormy when we were there so we did not enjoy the pool and beach but all seemed very nice. Breahfast was very good and plentiful. Since I was not on high season there was parking available outside the hotel.

8/10 Good

Gillian, Farnborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable mini break
Just had 3 nights at this hotel, enjoyed our stay. Staff were very helpful, breakfast was good. The location is great just a minutes walk down to the beach, the beach was good and not to busy. The only negative point would be that there is only a limited number restaurants to choose from within walking distance and no bars as such. Just ideal for seating on the beach. The hotel did have a pool which we used just one afternoon but didn't see it used much at all, I guess the beach being so close most people went to the beach.

8/10 Good

Hayk, Yerevan, Armenia

Liked: Cleanliness, property conditions & facilities
@ beach
Hotel is extreamly confortable if you've car. If not, the nearest train station in Girona - about 60 km and will take you abou 1 hour to go there. Hotel is clean with good kitchen and staff except the reception, that was terrible - I re- reserved the room few times, every time they gave one price then bille another. Just ask them to print out the proforma ibvoice each ime and then compare ... Over all rating is 4 coz it's only 1 minute to the beatch and affordable prices for food. Recommended for the families and couples.