Reception

Reviews of Corbin Inn

2 out of 5
Corbin Inn
37 Highway 770, Corbin, KY

Reviews

6.8
Rating 10 - Excellent. 97 out of 388 reviews" "
Rating 8 - Good. 102 out of 388 reviews" "
Rating 6 - Okay. 77 out of 388 reviews" "
Rating 4 - Poor. 48 out of 388 reviews" "
Rating 2 - Terrible. 64 out of 388 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, price, close to restaurants and stores nice area very quiet
Stayed 2 nights in Feb 2024
Response from Nick Shah on Mar 6, 2024
Dear Tracy, Thank you for your awesome ratings and gr8 comments. We really appreciate your support.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy to get in and out of
Stayed 1 night in Feb 2024
Response from Nick Shah on Mar 6, 2024
Dear Deborah, Thank you for your awesome ratings and gr8 comments. We really appreciate your support.

8/10 Good

wilgus

Stayed 1 night in Dec 2023
Response from Nick Shah on Jan 14, 2024
Dear Wilgus, Thank you very much for your positive feed back. We will see you in your next trip. Sincerely,

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nick Shah on Mar 6, 2024
Dear James,Thank you for the awesome ratings for Corbin Inn. We sincerely appreciate your feedback. Regards

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Nick Shah on Jan 14, 2024
Dear Larry,We are really appreciate for the awesome ratings. Thank you for choosing Corbin Inn. Sincerely,

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Nick Shah on Jan 14, 2024
Dear George,Thank you for staying at Corbin Inn. We appreciate your business.

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Nick Shah on Dec 9, 2023
Dear Cassandra,Thank you for the gr8 ratings. We really appreciate your business.

2/10 Terrible

james

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
room was dirty and there were cockroaches!!!! we checked out immediately!!
Stayed 1 night in Nov 2023
Response from Nick Shah on Nov 27, 2023
Dear James,Thank you for writing a review. We are saddened to know that your experience was anything less than satisfying due to the roaches in the room. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you with an experience that is truly excellent in all aspects.

6/10 Okay

charles

Stayed 1 night in Nov 2023
Response from Nick Shah on Nov 27, 2023
Dear Charles,Thank you for the ratings at Corbin Inn. We sincerely appreciate your feedback. Regards.

2/10 Terrible

glen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scam artists at corbin inn
Everything seemed fine to first night. We was told upon check out that we could either bring the rook key to the office or simply leave it in the room. We chose to leave the key in the room. We decided to stay there again forva couple more nights. On the second day the office called and said we didn't return the key and that we had to pay $10 for a replacement. So if you stay there please just take the key to the office and record you handing it to them. Or they will charge you for it.
Stayed 2 nights in Oct 2023
Response from Nick Shah on Nov 10, 2023
I apologized about you had to pay 10.00 for the missing key card. I will inquire by myself that what happened that day after you have checked out. I am so sorry about it. Sincerely,

10/10 Excellent

Champ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corbin Motel
Nice little motel. Price is great and it is better then many other national name hotels I have stayed at. Rooms was nice and clean.
Stayed 1 night in Oct 2023
Response from Nick Shah on Oct 29, 2023
Dear Champ,Thank you for a wonderful review. We are so pleased to see you enjoyed your stay with us.We do hope you will continue to choose Corbin Inn each time you visit Corbin, KY. Best Regards.

8/10 Good

Ol’ Man

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricing was good. Very quiet and peaceful. Housekeeping was quick and responsive. Would definitely stay again!
Stayed 1 night in Oct 2023
Response from Nick Shah on Oct 29, 2023
Dear Guest,We are so happy that you enjoyed your stay with us. We will see you in your next trip. Warm Regards,

2/10 Terrible

Laura

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay at your own risk!
This place should be closed down. Walked in and right back out of the room they gave us (right next to someone living there). Rusted out A/C with dead stink bugs on top. The mattress looked like it was picked up off the side of the interstate. Staff was nice and I know it wasn't his fault the place was a dump but seriously. Hotels.com should NOT have this listed on their website. The board of health would shut it down. Cats, Possums and Raccoons right outside the front desk area all eating out the same bowl of cat food.
Stayed 1 night in Oct 2023
Response from Nick Shah on Nov 10, 2023
We really apologized. We have already refund your room. I am so sorry but this is a motel and someone is always be staying next to each other. Thank you.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pro: Fast easy Check in and Great staff Con: Flat pillows and low to the ground bed Overall: Great price and Great stay
Stayed 1 night in Oct 2023
Response from Nick Shah on Oct 29, 2023
Dear James,We appreciate that you had a wonderful time here with us. The staff will be pleased to know that they are doing well in the services they provide. Your comments are valued, and your suggestions will be used to consider improvements in the future. We hope you will visit us again soon!Warm Regards,

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best shower I’ve ever had ~My Dad
My parents loved their stay. They said the comforters were a little outdated and had a few cigarette burns. But they raved about the shower! My dad said it’s the strongest shower he’s ever had! He also loved the mattress and said the tv was very new! They are going to make this a regular stop while traveling!
Stayed 1 night in Oct 2023
Response from Nick Shah on Oct 29, 2023
Dear Mary,We are pleased to see that your parents had a great time during their visit to Corbin Inn and they loved our shower, mattress and TV. Also, your comments are valued, and your suggestions will be used to consider improvements in the future. We look forward to seeing you and your parents again in the future stay.Best Regards,

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfy bed, awesome water pressure in the shower.
Stayed 1 night in Oct 2023
Response from Nick Shah on Oct 29, 2023
Dear Robyn, Thank you for your awesome ratings and gr8 comments. We really appreciate your support. Sincerely,

10/10 Excellent

David

Stayed 1 night in Oct 2023
Response from Nick Shah on Oct 29, 2023
Dear David, Thank you for staying with us. We appreciate your awesome ratings.Best regards.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
I would stay there again right off interstate and nice motel for money
Stayed 1 night in Oct 2023
Response from Nick Shah on Oct 12, 2023
Dear Walter,We are really appreciate for the awesome review and comments. Thank you for choosing Corbin Inn.

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Nick Shah on Oct 7, 2023
Dear James,Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Timothy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Spouse
Not too bad at first. The desk person was very nice at first. We was told about the deposit and happily paid. We put on our card. Was told the deposit would be returned in 4-7 days. After NUMEROUS phone calls, we FINALLY received our deposit back THREE WEEKS LATER. They did not void our deposit until after I called numerous times complaining. And I don't understand after the deposit, you pay MORE than ANYWHERE ELSE. NOT WORTH IT!
Stayed 2 nights in Aug 2023
Response from Nick Shah on Sep 7, 2023
We are really sorry about your deposit. But we have already voided your deposit very next day. After we have voided out your deposit, it's all up to your financial institute. We have no control on it. We appreciate your feedback and do hope that you will give us another chance in the future. Sincerely,

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly people
It was what I needed for my two pups. Friendly people and good service
Cozy sisters
Playful and carefree
Stayed 7 nights in Aug 2023
Response from Nick Shah on Sep 7, 2023
Dear Mary, Thank you very much for your positive feed back. We really appreciate it. We will see you in your next trip. Sincerely,

10/10 Excellent

Alyssa

Stayed 1 night in Aug 2023
Response from Nick Shah on Sep 20, 2023
Dear Alyssa,Thank you for your awesome ratings. We really appreciate your support.

10/10 Excellent

Tracy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping & dining quick to check in & check out nice staff need something they’ll stop what they’re doing & get it for you I don’t really dislike anything
Stayed 4 nights in Aug 2023
Response from Nick Shah on Aug 9, 2023
Dear Tracy, Thank you very much for your positive feed back. We will see you in your next trip. Sincerely,

10/10 Excellent

robert, republic

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised how nice it was and great location
Stayed 1 night in Aug 2023
Response from Nick Shah on Aug 9, 2023
Dear Robert, Thank you for your awesome ratings and gr8 comments. We really appreciate your support.

2/10 Terrible

Tami

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People are rude, nasty and live there like its apartments.
Stayed 4 nights in Aug 2023
Response from Nick Shah on Aug 9, 2023
Thank you for choosing Corbin Inn.

8/10 Good

Tami

Travelled with partner
Disliked: Amenities
It was ok
Stayed 2 nights in Aug 2023
Response from Nick Shah on Aug 9, 2023
Thank you for choosing Corbin Inn.

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Nick Shah on Aug 10, 2023
Dear Jonathan, Thank you for your awesome ratings. We really appreciate your support.

8/10 Good

Curtis

Stayed 1 night in Jul 2023
Response from Nick Shah on Aug 10, 2023
Dear Curtis,Thank you for your awesome ratings. We really appreciate your support.

2/10 Terrible

Mick

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My worst review yet
My feet turned black from walking on the carpet in the room. There was no toiletries as in toilet paper shampoo conditioner or bar soap in room. I asked for towels to go to the pool and.was denied. Noce outside appearance but not a place for a family vacation. More of a cheap drug traffickers hotel.
Stayed 1 night in Jul 2023
Response from Nick Shah on Jul 24, 2023
Sorry to hear that. But I was the one who checked you in. And I remember that you asked for the pool towels and I gave it to you 2 Bath towels. But, thank you for letting us know.

10/10 Excellent

Destany

Travelled with family
Liked: Cleanliness
Loved the place
Stayed 1 night in Jul 2023
Response from Nick Shah on Jul 22, 2023
Dear Destany,Thank you for the awesome ratings. Thank you for choosing Corbin Inn. Sincerely,

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Nick Shah on Jul 22, 2023
Thank you for choosing Corbin Inn.

10/10 Excellent

Destany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Nick Shah on Jul 22, 2023
Dear Destany, Thank you for your awesome ratings. We really appreciate your support.

2/10 Terrible

Paige

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Nick Shah on Jul 22, 2023
Thank you for choosing Corbin Inn.

6/10 Okay

Nancy

Stayed 1 night in Jul 2023
Response from Nick Shah on Jul 31, 2023
Thank you for choosing Corbin Inn.

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to room, for bringing in your tthings. Beautiful birds singing around property in trees/woods.
Stayed 1 night in Jul 2023
Response from Nick Shah on Jul 22, 2023
Dear Rachel,Thank you for taking the time to comment on your recent stay. We are delighted that you enjoyed your stay. We hope to see you again in all your future travels to Corbin, KY.

10/10 Excellent

Talia

Travelled with partner
Liked: Cleanliness, staff & service
Decent room for the price. Tub didnt drain well after showering. Super comfortable bed which made sleeping a breeze.
Stayed 1 night in Jul 2023
Response from Nick Shah on Jul 22, 2023
Dear Talia,Thank you for choosing Corbin Inn. Your comments are valued and it will be resolved right away. Thank you.

8/10 Good

Robert

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Nick Shah on Jun 27, 2023
Dear Robert, Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Nick Shah on Jun 27, 2023
Dear Molly, Thank you for your awesome ratings. We really appreciate your support.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
When I arrived I was a little intimidated by the general appearance of this location, BUT never judge a book by it's cover! The clerk was very polite, the rooms were clean, beds very comfortable, and check-in/out was very easy. I would definitely call it a hidden gem since the place next door towers over it. But I would stay there again.
Response from Nick Shah on Jun 20, 2023
Dear Amber,Thank you for taking the time to awesome comments on your recent stay. We are delighted that you enjoyed our clean comfortable rooms, and friendly staff. I have also shared your comments with our team. We hope to see you again in all your future travels to the area.

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and awesome quailty
Stayed 2 nights in Jun 2023
Response from Nick Shah on Jun 7, 2023
Dear Cassandra, Thank you for taking the time to rate your stay at our hotel. We value your feedback and are pleased to learn that you enjoyed your stay. We welcome the opportunity to host you again, and look forward to exceeding your expectations during your next visit. Sincerely,

6/10 Okay

Danny

Disliked: Cleanliness, property conditions & facilities
carpet needs replacing it was very bad room was clean about what i expected for the price it was ok would stay again
Stayed 3 nights in May 2023
Response from Nick Shah on Jun 7, 2023
Dear Danny, Thank you for staying with us. We appreciate that you taking the time to share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. It was a pleasure having you stay with us. Sincerely,

10/10 Excellent

Corinne

Stayed 1 night in May 2023
Response from Nick Shah on Jun 27, 2023
Dear Corinne, Thank you for your awesome ratings. We really appreciate your support.

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable
Stayed 1 night in May 2023
Response from Nick Shah on Jun 7, 2023
Dear Barbara, Thank you for staying with us. We appreciate your feedback!

2/10 Terrible

Kd3three????

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Nick Shah on Jun 9, 2023
Dear Guest, Thank you for staying with us. We appreciate that you taking the time to share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. It was a pleasure having you stay with us. Sincerely,

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Nick Shah on May 23, 2023
Dear Charles, Thank you very much for your positive feed back. We will see you in your next trip. Sincerely,

6/10 Okay

Beth

Travelled with family
Room smelled bad
Stayed 1 night in Apr 2023
Response from Nick Shah on May 9, 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 1 night in Apr 2023
Response from Nick Shah on Apr 25, 2023
Dear Stanley,We are delighted that your stay with us was a pleasant one. It is our goal to provide the best possible service, and we take pride in knowing that you were satisfied with our hospitality. Sincerely,

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete Disaster
Arrived in the night lobby there was a vending machine making a very loud noise, night clerk started speaking from across the office and couldn’t hear her for many reasons she spoke low,noisy machine,glass partition and lastly my bad hearing. After having to ask 3 to 4 times what she was saying she became more aggravated with me and the remainder of her communication was written, Was a surprise to have to pay a 50.00 damage deposit, As we had stayed there in Dec. and there wasn’t a deposit requirement. Room has small refrigerator and microwave and coffee pot coffee pot barely worked as it was popping the circuit on the GFCI plug before it could run half a cup of water, the walls in the room needed a serious washing as they had dirty foot prints on them and the switch plates were white with the black of dirt showing making them look extremely filthy. Wall paper above the shower surround peeling off. The room was in dire need of maintenance and cleaning. Which was a complete let down from our stay back in December, still awaiting the deposit to be posted back to my card that I used to pay it, will post updates as to the time frame on that happening.
Stayed 2 nights in Apr 2023
Response from Nick Shah on Apr 11, 2023
Dear Guest,On behalf of our entire staff at Corbin Inn, Corbin, KY. We apologize for the concerns you shared about your experience at this motel. I have addressed the issues with our maintenance team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.About the deposit, when you have booked the room, you can read under the Important Information, and you will find :Important information :Cancellations or changes made after 6:00pm (property local time) on Apr 24, 2023 or no-shows are subject to a property fee equal to 100% of the total amount paid for the reservation.Front desk staff will greet guests on arrival.You'll be asked to pay the following charges at the property:A damage deposit of USD 50.00 will be collected before check-in.We have already voided your 50.00 deposit when you have checked out on 04/09/2023. It will take up to 2-5 business days to clear it out. It's always depends on your financial institutions that how fast they clear your pending charges.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely,

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice rooms very clean
Stayed 1 night in Apr 2023
Response from Nick Shah on Apr 7, 2023
Thank you for your awesome ratings. We really appreciate your support.

6/10 Okay

Pamela

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023
Response from Nick Shah on Apr 7, 2023
Thank you for staying with us. We appreciate your feedback!