Ratings based on 2,127 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveller from singapore

Hotel close to central station

Posted 29-Jun-2015
Pros: Next to main central station.
Cons: The signboard of the hotel.
Location: Good location. Near to central station and tivoli.
Hotel is very close to central station and tivoli, providing an easy means to get around the city on subway and train. Cleanliness is ok. However, we were unaware that the hotel had another name and it was challenging to locate it as the main signboard was not facing the main road. As a result we have to circle around to find the hotel. The building has an antique lift and we saw a couple who was stuck in the lift for awhile.
5 out of 5
for Everyone
by A verified traveller from Malmö

Mysigt hotell på perfekt läge

Posted 21-Jun-2015
Positivt överraskade av det mysiga hotellet!! alla detaljer var perfekta, ok service och mysiga rum. Dock var det på några håll lite slitet. Vårt badrum luktade lite fishy. Mycket trevlig frukostbuffé. Om man ska gnälla på ngt så kanske personalen saknade det där lilla extra. Mycket som var lite komplicerat och ofta kö i receptionen. Men i det stora hela ett jättetrevligt hotell.
3 out of 5
for Families
by A verified traveller from Scottsdale, AZ

Great location/ okay condition

Posted 15-Jun-2015
Pros: Location!! Close to Tivoli, Andersen's Bakey, Train Station and many other sights in Copenhagen. Also the old world charm!
Cons: More sheets on bed and better pillows.
We stayed at the Copenhagen Plaza for two days before and one day after a cruise that left out of Copenhagen. We really could not have had a more wonderful location! It is right across the street from Tivoli amusement park, the train station (we didn't ride the train anywhere but went over there for food and snacks and it's an experience all by itself!) and then only a 15-20 minute walk to Nyhaun street which is the location of the great different colored buildings that line the canal. There is a grocery store (the MAD co-operative) in the train station, reminded me of an upscale Whole Foods market where we had several meals and got snacks, etc. The hotel was very historic and traditional. With the glass elevator that tends to get stuck quite a bit (we quickly learned how to rescue ourselves from it) and the very old Library Bar downstairs that was great to have a drink in each night. The street outside can be VERY loud during the night with fireworks that go off at Tivoli (I'm not sure if this is a nightly occurrence or special occasion) and people REALLY like to stay up late and party in Copenhagen. But don't think I would trade the two great balconies our room had even with the noise. The view was spectacular and gave you great sense of really being part of the city. The first time we stayed, the couch was pulled out into a bed (we have four in our room- 2 adults, 2 children and that seems to be challenging for a hotel in Europe) and it was SOOOO uncomfortable!
4 out of 5
for Everyone
by A verified traveller from London

Quick visit to Copenhagen

Posted 6-Jun-2015
Pros: Traditional décor and packed with character. The glass fronted old style lift was a collectors' piece. The staff were friendly and helpful.
Cons: Nothing - I stay in lots of hotels and I loved this one. Very comfortable bed, excellent shower and very homely.
Location: Opposite Central Station so easy transport to and from the airport. Central location to see and visit everything of importance in Copenhagen.
Perfectly located hotel next to Central Station and in the heart of the city.
5 out of 5
for Everyone
by A verified traveller from San Diego

Nice hotel, good service, convenient location

Posted 3-Jun-2015
Pros: It was quiet and sturdy.
Location: Tivoli Gardens, taxi stands not only at hotel but also at train station.
We arrived in Copenhagen by air and were delighted to see that from the airport we could get on the train that would take us to the main terminal which is only steps away from the hotel. The staff was competent and anxious to please. Breakfast was excellent. The beds were comfortable and many attractions were nearby.
4 out of 5
for Everyone
by A verified traveller

Bra lokalisert.

Posted 2-Jun-2015
Veldig greit hotell. Kunne med fordel vært tørket mer støv og litt mer grundig rengjøring. Ville definitivt bodd der igjen. Bra beliggenhet, nær det meste. Hyggelig personal, bra frokost og gode senger. Kjekk tivoliutsikt og nesten ingen hørbar støy fra hovedgata. Anbefales.
1 out of 5
by A verified traveller from uk

very very old hotle AC notworking when approaced

Posted 30-May-2015
Cons: staffs should know how to be kind and friendly to the customers
Location: the hotel located in the main city tivoli theme park nearby
stayed in 3 nights hotel located in the main city rooms very old and dirty also staffs not friendly ac not working when we approached the staffs poor communication end of the day we are paying more money going for holiday for the peace and let out the stress the way hotel and service are frustrating we been to so many places i never had bad experience like this place
4 out of 5
for Everyone
by A verified traveller

Good central hotel

Posted 26-May-2015
Pros: Location; old style lift and decor; good breakfast choice
Cons: toilets in public areas
Location: Good transport location; near central train station and bus stations. Across road from Tivoli Gardens; good range of bars and restaurants nearby
Great old-style hotel in central location; next to central train station and tivoli gardens. Good choice of bars and restaurants close-by; within walking distance of most sights (little mermaid maybe a bit far for some). Copenhagen card good value, fireworks at Tivoli Gardens every sat night. Airport to hotel by train takes 15min costs ~ £4. Definitely recommend Hotel Plaza and Copenhagen for short city break
5 out of 5
for Everyone
by A verified traveller from VERMONT


Posted 20-May-2015
3 out of 5
for Everyone
by A verified traveller from Odense DK

Dejligt hotel tæt på Hovedbanegården og Tivoli

Posted 20-Apr-2015
Rigtig dejlige senge, hyggelig lille balkon med udsigt over Tivoli og fyrværkeri, og et enestående morgenkomplet. Et gammelt men utroligt hyggeligt hotel, som vi gerne besøger igen