Ratings based on 519 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, friendly staff, great location

Posted 17-Nov-2014
Nice hotel in a great location for seeing all the main sites and getting to and from the station. I was there for work and stayed a couple of extra nights as a tourist. Staff were very friendly and helpful. Breakfast was pretty good with a good selection. My only criticism is that my room was very small. It was adequate but I wouldn't have wanted to stay any longer than a few days in it. Single bed and tiny bathroom.
2 out of 5
by A verified travellerfrom Surrey England

A weekend break in Copenhagen

Posted 12-Nov-2014
Pros: Good location. spacious rooms.
Cons: Bedding; room preparation and cleanliness; staff motivation; management presence.
Unfortunately the hotel fell well short of our expectation. It looks to have been a premier hotel but maybe is overdue for some investment. We were disappointed that two single quilts were provided for a double bed which we did not find practical - apparently this is the norm and no other option is provided by this hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Brazil

Great location and nice property !!!

Posted 19-Oct-2014
Loved staying at Copenhagen Plaza, old property with nice service and very good rooms. The breakfast is great and the concierge helps a lot.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good oldfashionned hotel. Great location!

Posted 17-Oct-2014
Pros: The location, The big room, The nice breakfast.
Cons: Maintanance.
Very nice classic hotel. Restaurant too small for the guests - one morning we had to wait about 20 minutes to get a table. Maintanance could be approved....Great location!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom St. Louis MO

Nice hotel.

Posted 10-Oct-2014
Pros: Clean, comfortable, large room by European standards. The breakfast buffet was a nice start to the day.
Walking distance to museums, restaurants, and nightlife. Central station is across the street. Did not get to see Tivoli, it was closed the week I was there.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmonton Alberta

Centrally located

Posted 8-Oct-2014
Pros: The restaurant meal we had was excellent, and combined with first rate service made for a special evening. Loved the bar
Cons: Bed duvets were awkward to use
Location: Right beside train station and within walking distance to all major destinations
Stayed 2 nights on holidays and the location and staff contributed to a great visit.
2 out of 5
by A verified travellerfrom Los Angeles USA

Ok hotel close to everything

Posted 24-Sep-2014
Pros: Very close to many touristic places
Cons: Better bathroom cleaning,shower stall was stained or dirty,toilet under the seat ring was definitely dirty(black)
Location: Take the train to any place in Europe,go to downtown shopping area
Good looking hotel nice size room but disappointed,the first room air conditioning didn't work no coffee. The second room much better but the tv.did not work and the bathroom smelled like sewage,the only reason we didn't leave was that we couldnot cancel the contract there are other better hotels close by same or better priced. We wouldn't recommend this hotel to our friends
4 out of 5
Recommended
for Everyone
by A verified travellerfrom England

A pleasant hotel in a convenient location.

Posted 22-Sep-2014
Location: Tivoli Gardens near by.
The hotel was easy to find located directly opposite the railway station. The staff at the front desk were friendly, and the hotel had a nice atmosphere. We stayed on the top floor in one of the loft rooms, bed was comfortable, and we had a quiet stay. Can't comment on the food, as we used the corner cafe next door for breakfast, and went out in the evenings. Was happy with the hotel, and would stay there again.
3 out of 5
by A verified travellerfrom nj

Copenhagen Plaza

Posted 21-Sep-2014
Pros: central location, breakfast,
Cons: room an lobby upgrades, front desk staff service
Location: all main attractions are really within a walking distance, from 5 min. to 45 min.,
Stayed 7 nights in September 2014, Wi-Fi is non existent outside the main lobby, and even in the lobby it is very weak for emails, room A/C is not functioning, front desk staff does not care much about your stay, hotel is noisy as it's right next to the central RR station, it does not feel safe after dark, everyone can enter the lobby and the floors, the hotel is outdated and long overdue for upgrades.
2 out of 5
by A verified travellerfrom London

Central location

Posted 20-Sep-2014
Although in a handy location, between Tivoli Gardens and the central station, this hotel is in serious need of refurbishment. It is scruffy with peeling paintwork, broken furniture, dirty carpets, rusty and mouldy showers and very noisy air conditioning and unworthy of its star rating in its current condition. I moved rooms but they were both as bad.