Ratings based on 434 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

A complete dump.

Posted 15-Apr-2014
Pros: Nothing.
Cons: Everything, but the owners clearly aren't interested and/or don't have the funds to carry out the required works.
I have just ended a stay at the Copenhagen Plaza Hotel. It is a complete dump. Never in a million years is it worthy of "four stars" - it should be grateful to gain one. My room was worse than "tired" - it was worn out, in dire need of refurbishment. For example, I moved the metal bottle-opener left on top of the fridge and exposed a rusty stain/outline from the opener embossed on the metal of the fridge. Furniture in the small room was old and battered and towels were thin and worn out. Generally, a depressing experience. I won't be returning.
3 out of 5
Recommended
for Everyone
by Edward from London

Business trip to Copenhagen

Posted 14-Apr-2014
Pros: Location. Hotel staff and public areas very pleasing.
Cons: Whilst my room was clean and pleasant the bathroom needs to be updated. Tiles and shower tray stained and signs of mold evident.
Location: Right next to central train station and Tivoli gardens. Main shopping area within easy walk.
The hotel is very well located next to the central railway station. Very convenient for trains to and from the airport, but my room looked a bit tired - the bathroom was a bit past its sell by date
4 out of 5
Recommended
for Everyone
by Rick from Alameda, CA

Copenhagen’s “Rock Star Hotel”

Posted 13-Apr-2014
Pros: It's extremely convenient location: next door to the main train station, and across the street from Tivoli Gardens.
Cons: The decor has become a bit dated and needs sprucing up, as our room was slightly shabby-looking. Especially given the 5-star room rates.
Location: 30-second walk to Tivoli, with the City Hall Square and its famous Hans Christian Andersen statue just a block beyond.
I'm now referring to the Plaza as Copenhagen’s “Rock Star Hotel” after viewing the long list of celebrities who have stayed there (posted prominently in the lobby.) The guest list is a literal Who’s Who of Rock and Roll and Pop music over the past 50 years, from Mick Jagger to Liza Minnelli. We stayed only one night, but would not hesitate to recommend the Copenhagen Plaza. The location is excellent, literally next door to the main train station (with service direct to the airport), and one block from the entrance to Tivoli and numerous restaurants. But in spite of its busy locale, the hotel was extremely quiet. Our room was a bit dated decor-wise but comfortable, the elevator was large and reliable, and the breakfast buffet was good. Since we had a 7:30 p.m. flight to Berlin, we left our bags at the hotel most of the day, and the staff was happy to provide this (free) service. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel, depending on which floor you stay in

Posted 9-Apr-2014
Pros: The library bar is very nice and they have live music sometimes. The building was build around 1714, so it's very cool looking inside and out
Cons: The water is not hot enough for showers
Location: Location is great. Right next to the central station and close to everything.
I was given a room on the 2nd floor when I first got there. the room was small, the bed was uncomfortable and the room smelled bad. I requested another room and they gave me a room on the 5th floor which was night and day difference.
4 out of 5
Recommended
for Everyone
by A verified traveller

Solid hotel and great location

Posted 7-Apr-2014
Check in was easy and the room was nice. It was comfortable and I liked the bathroom. The view of Tivoli was great, even though it wasn't open yet. My only complaint was they wouldn't let me check out an hour late, granted I called to ask at chckout time and they didn't really care that I was late anyway. Overall a good hotel experience
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient central location

Posted 3-Apr-2014
Next to Tivoli and main station, short hop from airport, classic hotel with Danish utility. Spacious room, fine view over the early morning trains (!).
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 25-Mar-2014
Beautiful library room and glass lift. Rooms good but bathroom needs tlc but cant be helped by ineffective cleaning.
1 out of 5
by A verified traveller

Not even close to a 4 star

Posted 25-Mar-2014
Pros: Location was OK.
Cons: Everything!
No coffee making facilities, no ironing facilities, no room service, hotel films cheap but quality so poor that impossible to view them. Internet amazingly slow. Rang for room service- no answer, then rang concierge - no answer, then rang house keeping - no answer, then rang restaurant - no answer, then finally went down stairs to find out what was going on and was told that there was only one person on duty on Sunday evenings - it was only 10:00 PM, but couldn't even get a coffee!!!! Cleaning didn't even happen on a daily basis - yes they changed towels and made the bed but no cleaning was ever done!
5 out of 5
Recommended
for Everyone
by Dave from London

Good base to explore the city

Posted 17-Feb-2014
Pros: The roll call of famous guests listed in reception, the food, and the good strong shower!
Cons: The volume of the air conditioning/heating - too loud, too drying, and unable to adjust (though not cold, to be fair).
Location: Opposite the Tivoli Gardens, short walk to the main shopping area, museums and restaurants - and next to the station so just 12 minutes to the airport
Extremely conveniently positioned next to the Central Station and overlooking the Tivoli Gardens, this is an authentic-feeling period hotel, with friendly staff and a good vibe. Our room was well-kept, the only slight downside being the loud air-conditioning which you cannot switch off or adjust, which buzzes all night and leaves your skin feeling dry in the morning - a bit like sleeping on a plane. That said, the bar and restaurant within the hotel were both excellent and overall I would thoroughly recommend this as a place to stay.
3 out of 5
Recommended
for Everyone
by farnaz from london

Good location

Posted 6-Feb-2014
We recently stayed at the plaza in Copenhagen. Great location. 2min walk from the central station. It was clean and comfortable and the hotel staff was exceptionally nice and helpful. Overall the hotel has character but is in need of a renovation.