5 outdoor pools, open 9:00 AM to 9:00 PM, cabanas (surcharge)

Reviews of Margaritaville Lake Resort, Lake Conroe/Houston

3.5 out of 5
Margaritaville Lake Resort, Lake Conroe/Houston
600 Margaritaville Parkway, Montgomery, TX

Reviews

8.2

Very good

Rating 10 - Excellent. 415 out of 776 reviews" "
Rating 8 - Good. 164 out of 776 reviews" "
Rating 6 - Okay. 97 out of 776 reviews" "
Rating 4 - Poor. 48 out of 776 reviews" "
Rating 2 - Terrible. 52 out of 776 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sophia

Travelled with family and small children
I want a refund !! The electricity cut off the slides weren’t in use all day before that even happened it was cold outside and the heated pools were barely heated
Stayed 1 night in Mar 2024

10/10 Excellent

Marce-dalia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this property was phenomenal! Renting a boat from Einsteins Ship store was the cherry on top! Definitely worth the extra money.
Stayed 3 nights in Mar 2024

8/10 Good

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the sunset cruise Captain Robert was amazing!
Stayed 2 nights in Mar 2024

6/10 Okay

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so clean and shiny. The service was top notch. Loved that there’s so much to do onsight as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice! Food and drinks a plus!
Stayed 1 night in Mar 2024

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024

8/10 Good

Jaimie Celeste

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

4/10 Poor

Keyandra

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Before booking I called and asked if the lazy River and pools would be heated and the answer was yes .We got there only for the pools to be super cold and lazy River as well .
Stayed 1 night in Mar 2024

10/10 Excellent

Denarian

Liked: Cleanliness, staff & service, property conditions & facilities
Great mini vacay
Stayed 2 nights in Feb 2024

2/10 Terrible

ryan

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Went there for a convention you would think they would be prepared. Worst service ever and I used to like margaritaville.
Stayed 3 nights in Feb 2024

6/10 Okay

Thomas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Several restaurants were closed for a February visit. Also, multiple problems with the toilet. They tried to fix, but it did not work.
Stayed 1 night in Feb 2024

8/10 Good

Lesbia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sinks in the restroom were not properly draining. Staff is very friendly.
Stayed 2 nights in Feb 2024

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaility of food at property restaurants can improve
Stayed 1 night in Feb 2024

2/10 Terrible

Michelle P Bradbury

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Kristal, Porter

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Assistant Manager on Jan 28, 2024
Thank You for your recent stay at Margaritaville Resort Lake Conroe. We appreciate your positive feedback and look forward to having you and your family as returning guests.

10/10 Excellent

Jorge, Katy

Stayed 1 night in Jan 2024
Response from Front Office Management on Feb 9, 2024
Thank You for your most recent stay at Margaritaville Lake Resort Conroe, Houston. We sincerely appreciate your positive feedback and look forward to your return.

2/10 Terrible

Amaya

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Elevators did not work, EXTREMELY long lines to go up and down elevators.
Stayed 1 night in Dec 2023

10/10 Excellent

Lesa

Stayed 2 nights in Dec 2023
Response from Assistant Manager on Jan 28, 2024
Thank You for your recent stay at Margaritaville Resort Lake Conroe. We appreciate your positive feedback and look forward to having you and your family as returning guests.

2/10 Terrible

hashmatullah

Liked: Property conditions & facilities
Disliked: Staff & service
The staff was not friendly and ask for towel 3 time and every time they said we will send never send it. We actually left a night before our check out time, not recommended to anyone
Stayed 2 nights in Dec 2023
Response from Assistant Manager on Jan 28, 2024
Thank You for your recent stay at Margaritaville Resort Lake Conroe. We appreciate your feedback and look forward to having you and your family as returning guests. Please contact the front desk so we can further discuss your feedback.

4/10 Poor

Paulette

Stayed 2 nights in Dec 2023
Response from Assistant Manager on Jan 28, 2024
Thank You for your recent stay at Margaritaville Resort Lake Conroe. We appreciate your feedback and look forward to having you and your family as returning guests. Please contact the front desk so we can further discuss your feedback.

4/10 Poor

Ashley

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
Stayed in a Lake Cottage, it was neat & clean and parking was convenient. Landshark Bar & Grill had no music, staff said speakers were broken and had been for a while. How can you have any JB experience without music? License to Chill Cafe & Bar was a disaster. We sat at the bar and drank beer after each requested drink was not able to be made, this made our service was okay but bartenders were not trained. They made drinks & charged with bottom shelf even though the guest ordered top shelf brands due to them not having keys/access to the liquor room to restock their bar. Their manager scolded the employees openly in front of bar guests. Dinner patrons had no service and had to go to bar and order themselves. Bartenders rolled eyes at& were blatantly rude to those dinner guests because they “were not their server.” Had this been my vacation and not a work trip I would have cried. I still will not return and do not recommend this place.

10/10 Excellent

Dorian

Stayed 4 nights in Nov 2023
Response from General Manager on Dec 5, 2023
Thank you for your positive review of Margaritaville Lake Resort, Lake Conroe!

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renewed Tradition
We were pleasantly surprised at the fabulous upgrade that is the true resort: Margaritaville, from the years we’d watched the gradual decline of Del Lago (a former favorite). The accommodations are so customized that my daughter and family of 3 were cozy in a loft lake cabin, single son had a roomy lake-view, and my husband and I were ecstatic to have an executive suite where all could gather for private time, games,and snacks. The only downside was the weather that restricted our use of the numerous warm-weather amenities that tempted us into the hot tub and heated pool in spite of cool temperatures. We can’t wait to continue this as an annual family tradition.
Stayed 3 nights in Nov 2023
Response from General Manager on Dec 5, 2023
Brenda, It's fantastic to hear about your delightful experience at Margaritaville! We're thrilled that the accommodations suited your family's diverse needs and provided space for both togetherness and privacy. While the weather limited some outdoor activities, it's wonderful that you still found many enticing amenities. We're honored to be a part of your family tradition and look forward to welcoming you back annually!

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 1 night in Nov 2023
Response from General Manager on Nov 28, 2023
Darlene, Thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff was very nice and friendly! I will definitely be back!
Stayed 1 night in Nov 2023
Response from General Manager on Nov 20, 2023
June, That's fantastic to hear! We're thrilled you enjoyed the cleanliness and the warmth of our staff during your stay. We're looking forward to having you back for another wonderful experience soon!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Times
Weekend Getaway with friends and it was great!! The service was good, they accommodated our friends by moving their room because of an issue and the food and drinks were lovely.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 20, 2023
Jessica, Thank you immensely for sharing your recent experience with us. I'm thrilled to learn that your weekend getaway with friends was a success, especially appreciating the service and the delightful dining experience. It's our commitment to ensure every guest feels well-cared for, and I'm delighted we could accommodate your friends promptly. We're continuously striving to provide exceptional experiences, and your positive feedback reaffirms our dedication. We look forward to welcoming you and your friends back for more memorable moments.

4/10 Poor

Brian, Houston

Travelled with family
Disliked: Amenities, property conditions & facilities
We stayed one night, and picked an expensive suite, the suite is small, all smells like molds, the HVAC DO NOT WORK, kept it on all night to heat and it never heated, one of the light in the bedroom do not work, tried to make coffee in the morning and the coffee machine has black molds inside the water container… And on top of all of that they charged us 45 more dollars for a resort fee. More than the two hundreds some that they collected for the one night.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 13, 2023
Brian, I am truly sorry to hear about the challenges you encountered during your recent stay with us. Your feedback is concerning, and I sincerely apologize for the inconvenience you experienced.The issues with the suite, HVAC, lighting, and the coffee machine are not reflective of the standards we strive to maintain. I assure you that we will investigate and address these matters promptly to prevent any recurrence. We apologize for any confusion or frustration regarding the resort fee, and we will review our communication to ensure clarity on all associated charges. Please know that your comments are taken seriously, and we appreciate your input. We hope you might consider giving us another opportunity to provide you with the quality experience you deserve.

8/10 Good

MAE ANN P

Liked: Cleanliness, staff & service, property conditions & facilities
Pros:Overall stay is good. The room is really clean and looks fresh/new. The aesthetics of the place is really refreshing. Cons: I wish they had more restaurants that are open in the evening. The bathroom didn't have the toiletries that a regular 3 star hotel would have included....
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 13, 2023
Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your positive comments about the overall cleanliness, aesthetics, and freshness of the room.We also value your constructive feedback regarding the availability of restaurants in the evening and the toiletries in the bathroom. Your comments are important to us, and we will review these aspects to ensure a more enjoyable experience for our guests.We hope to have the opportunity to welcome you back for another positive stay in the future.

6/10 Okay

Carol

Travelled with family
Disliked: Staff & service, property conditions & facilities
Property previous golf resort "remodeled" with the Margaritaville theme. Food was substandard (we ended going off property), staff was less than friendly. We paid in advance for our trip thru Expedia and when we checked in were told there is an additional $45 resort fee. Nothing mentioned in their description. The mini golf course was disgraceful. Lining missing or ripped on all but 2 holes. The only "Margaritaville" theme was a statute of a parrot and music in the background. The cafe doesn't open until 7 AM, so early risers don't have the option for a small snack. Plenty of seats outside to enjoy the views of the lake. For the price, it is just an remodeled golf resort that is in need of additional remodel and repair.
Stayed 1 night in Oct 2023
Response from General Manager on Nov 8, 2023
Carol, I'm truly sorry to hear about the challenges you faced during your stay at our resort. Your feedback is valuable, and I apologize for the issues you encountered.We regret any discrepancies regarding the resort fee, and we understand that it's essential to provide clear communication to our guests about all associated fees. We will review our information to ensure that it is as accurate and transparent as possible.It's also disappointing to hear about your experiences with food, staff, and the mini golf course. We will address these concerns with our team to make improvements in our offerings and service standards.We appreciate your feedback, and it's essential for us to provide a more enjoyable experience for our guests. We hope you might consider giving us another opportunity to exceed your expectations in the future.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was filthy and extremely hot-I had to turn it down to 60 to make it even tolerable and even then I woke up sweating profusely because the a/c just wouldn’t kick on. The room was poorly stocked and had dirty countertops. The valet guys put my car in sports mode and put WAY more miles on it than is acceptable for a single valet park and a single trip to pick me up-only leaving me to believe the young guys were taking my almost brand new car for joy rides. Completely unacceptable and insanely overpriced.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 7, 2023
I'm truly sorry to hear about the issues you encountered during your stay at our property. Your feedback is deeply concerning, and I apologize for the inconveniences you experienced.The cleanliness and functionality of our rooms, as well as the conduct of our staff, are priorities for us, and it's disappointing to hear that you had concerns in these areas. We will investigate these matters to ensure that they are addressed and resolved appropriately.We also regret that you found the pricing to be excessive. Your feedback is valuable, and we will use it to make improvements in our offerings and service standards.It's essential for us to provide a more enjoyable and secure experience for our guests, and we hope you might consider giving us another opportunity to exceed your expectations in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
Stayed 1 night in Nov 2023
Response from General Manager on Nov 13, 2023
Thank you for your positive review!

10/10 Excellent

Steve

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from General Manager on Nov 6, 2023
Thank you for your positive review of Margaritaville Lake Resort, Lake Conroe!

10/10 Excellent

Norman, Pearland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager on Nov 6, 2023
Thank you for your positive review of Margaritaville Lake Resort, Lake Conroe!

8/10 Good

JOHN

Liked: Staff & service, property conditions & facilities, room comfort
Everything was good other then the landshark bar and grill....wont go back to that place.. patio on balcony was filled with spiderweb and alot of dead bugs. but the stay was peaceful and relaxing and alright.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 30, 2023
Thank you for leaving a review of Margaritaville Lake Resort, Lake Conroe. We'd love to learn more about your low score regarding your visit. Please contact our front office team to share your feedback and so we can better understand your score.

4/10 Poor

Rachel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible staff
The front desk stafff some of them are very rude. I asked one question about the breakfast if it was included. I was talked to like a child, and told next time I needed to pay attention to what my reservation included. The ac did not work in our room we didnt alert anyone because we didnt feel like they would care anyway. I would not stay here again every employee we encountered acted if they were bothered by our questions. Very dissappointed in our stay and it was for our 1 year wedding anniversary
Stayed 1 night in Oct 2023
Response from General Manager on Oct 30, 2023
Thank you for leaving a review of Margaritaville Lake Resort, Lake Conroe. We'd love to learn more about your low score regarding your visit. Please contact our front office team to share your feedback and so we can better understand your score.

10/10 Excellent

Lori

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 30, 2023
Thank you for your positive review of Margaritaville Lake Resort, Lake Conroe!

8/10 Good

Raymundo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on Oct 30, 2023
Thank you for your positive review of Margaritaville Lake Resort, Lake Conroe!

8/10 Good

Andre, Conroe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager on Oct 30, 2023
Thank you for your positive review of Margaritaville Lake Resort, Lake Conroe!

10/10 Excellent

Connie

Stayed 1 night in Oct 2023
Response from General Manager on Oct 27, 2023
Connie, Thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the way resort, wonderful staff, great view of Lake Conroe.
Stayed 3 nights in Oct 2023
Response from General Manager on Oct 25, 2023
Jon, We're delighted to hear that you enjoyed your stay at Margaritaville Lake Resort, Lake Conroe! Our resort's location, tucked away from the hustle and bustle, offers a serene escape for our guests, providing a unique and peaceful atmosphere. It's fantastic to know that you found our staff to be wonderful and that you had a great view of Lake Conroe. We're committed to ensuring that your experience is both tranquil and enjoyable, and your positive feedback is a testament to our team's efforts. We look forward to welcoming you back to our little slice of paradise by the lake for more memorable moments.

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great resort. Great experience!
Stayed 1 night in Oct 2023
Response from General Manager on Oct 25, 2023
Iris, We're absolutely delighted to hear that you had a great experience at Margaritaville Lake Resort, Lake Conroe! Your positive feedback truly brightens our day, and we're thrilled that you had an excellent time during your stay with us. Creating memorable and enjoyable experiences for our guests is what we're all about, and your kind words are a testament to our team's dedication. We can't wait to welcome you back for more great times and wonderful memories. If you ever have more to share or any suggestions, please don't hesitate to reach out. Thank you for choosing us for your stay!

6/10 Okay

Jamica

Travelled with family
Liked: Cleanliness
It was okay. The experience was just okay. So i will say for black Americans to think twice. There a few times where i was in line at the front desk or at their coffee shop and was purposely overlooked and the person behind me was served. It happened more than once so it wasn’t a coincidence. Just think twice about going and use your wisdom. The place is nice. All of the restaurants serve the same thing basically. The slide is closed during our 5 day stay.
Stayed 4 nights in Oct 2023
Response from General Manager on Oct 25, 2023
Jamica, We're genuinely appreciative of your feedback, and we're glad to hear that you found our place to be nice. We're deeply concerned about the experiences you described at our front desk and coffee shop, as providing equal and respectful service to all our guests is of utmost importance to us. We apologize for any inconvenience you may have experienced and will certainly address this issue with our team to ensure that such incidents are not repeated. Regarding the similarity in our restaurant offerings and the slide's closure during your stay, we value your input, and we'll use it to work on enhancing the variety of dining options and the availability of amenities for our future guests. We hope you'll consider giving us another opportunity to provide you with a more enjoyable and inclusive experience in the future. Your feedback helps us improve, and we appreciate your visit.

10/10 Excellent

Taleen, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the heated pools and different activities available
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 25, 2023
Taleen, We're delighted to hear that you loved the heated pools and the variety of activities available at Margaritaville Lake Resort, Lake Conroe! It's great to know that you had a wonderful time enjoying these amenities during your stay with us. Our team works hard to provide a range of activities and amenities to make your experience enjoyable, and it's always rewarding to receive such positive feedback. We hope you'll return to explore even more of what our resort has to offer. Thank you for your visit!

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend getaway!!!
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 25, 2023
Alicia, We're thrilled to hear that you had a great weekend getaway at Margaritaville Lake Resort, Lake Conroe! Your positive feedback is truly appreciated, and we're delighted that you had an enjoyable time during your stay with us. We hope to see you again soon for another fantastic getaway and more memorable experiences.

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No sleep
Very relaxing. Wonderful service. Very clean amenities. My only complaint was the bed was rock hard. I ended up sleeping on the couch which was less than good but when trying to sleep in the king size bed, I would wake several times due to how uncomfortable it was. My husband had the same issues and ended up taking Advil every morning due to a back ache. We stayed in a king suite and the bed was awful
Stayed 3 nights in Oct 2023
Response from General Manager on Oct 25, 2023
Donna, We're delighted to hear that you had a relaxing and enjoyable stay at Margaritaville Lake Resort, Lake Conroe. It's wonderful to know that you appreciated our fantastic service and the cleanliness of our amenities. We're disappointed to hear that the bed in your king suite didn't provide the comfort you were looking for, leading to some discomfort during your stay. We appreciate your feedback regarding the bed's firmness, and we'll certainly take this into account as we strive to improve our guests' experience. Thank you for choosing to stay with us, and we hope to welcome you back in the future for an even more comfortable and memorable stay.

4/10 Poor

Tina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Common areas were unclean!!! Same trash on floor 4 days later!! Light fixture was reported broken on arrival. Never replaced or fixed. TERRIBLE frozen drinks that Margaritaville is known for. When we asked to have the drink replaced bartender was RUDE. Manager offered a small compensation with a food a drink voucher but the cleanliness was not dressed.
Stayed 3 nights in Oct 2023
Response from General Manager on Oct 16, 2023
Tina, I want to express my sincere apologies for the cleanliness and maintenance issues you encountered during your stay at our establishment. Your feedback is important to us, and I'm truly sorry that we did not meet your expectations.It's unacceptable to hear about the unclean common areas, the lack of responsiveness to your maintenance request, and the quality of the frozen drinks. I understand your frustration with the bartender's response and I assure you that we will address this issue with our team.I appreciate your mention of the manager's attempt to make amends, but it's clear that cleanliness issues persisted. We will investigate this matter to ensure that we maintain a higher standard of cleanliness for our guests.Your feedback is incredibly valuable to us, and we hope you might consider giving us another opportunity to provide you with a more enjoyable and improved experience in the future.

2/10 Terrible

Elena

Travelled with group
Disliked: Amenities
They nickel and dime you with little fees. They charged my room for the bar when I paid with my cc at the bar. The rooms smelled musty. Thought it was more of an adult resort but children everywhere.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 16, 2023
Elena, Thank you for sharing your feedback about your recent stay. We take your comments seriously and appreciate your insights.I'm sorry to hear about the issues you encountered, including unexpected fees and the musty smell in the rooms. We will review our billing processes to ensure accuracy and address any room conditions that may need attention.Your comments are valuable to us, and we hope you might consider staying with us again in the future, giving us an opportunity to provide you with a more enjoyable experience.

6/10 Okay

Raveen

Travelled with group
Liked: Staff & service, property conditions & facilities
No microwave ☹️
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 16, 2023
Thank you for your positive review of Margaritaville Lake Resort, Lake Conroe!

10/10 Excellent

john marshall, San Antonio

Stayed 2 nights in Oct 2023
Response from General Manager on Oct 30, 2023
Thank you for your positive review of Margaritaville Lake Resort, Lake Conroe!