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Reviews of Muir Lodge Motel

2 out of 5
Muir Lodge Motel
3930 Alhambra Ave, Martinez, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 322 out of 606 reviews" "
Rating 8 - Good. 188 out of 606 reviews" "
Rating 6 - Okay. 53 out of 606 reviews" "
Rating 4 - Poor. 21 out of 606 reviews" "
Rating 2 - Terrible. 22 out of 606 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and attentive. Great rooms.
Stayed 2 nights in Mar 2024

8/10 Good

Harris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is clean and very well kept. Convenient location and reasonably quiet. Definitely worth the cost. I would stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great refrigerator.
Stayed 4 nights in Feb 2024

8/10 Good

Kasey, Incline Village

Liked: Staff & service, property conditions & facilities
This is our second stay at this delightful property. Nicely upgraded with comfy beds and great location. Thank you!
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrew, Renton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Alejandro, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room (#8), quiet, in my opinion recently remodeled and tastefully decorated.
Stayed 1 night in Dec 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just needed a quick overnight stay between trains. The room was very clean and comfortable, and everything worked. The area was quiet. The motel is fairly basic, with a small pool being the only amenity. I didn't need more than a room, so it was fine with me. Check in was easy, with a friendly staff.
Stayed 1 night in Dec 2023

6/10 Okay

Jimmy

Business traveller
Liked: Staff & service
This room had dirty socks left in it and very loud because of distance to the main road. Also there is NO breakfast included. You get a danish in package. The price is good.
Stayed 1 night in Dec 2023

2/10 Terrible

Leigh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was booking a room friday night at midnight and i selected checking in the 17 and checking out 18 and the app changed the date cuz it was midnight and i was not refunded
Stayed 1 night in Nov 2023
Response from Management on Nov 20, 2023
Hello,We as the hotel have no control over your reservation when it's booked through Expedia. You can always cancel a reservation within a reasonable(15min to 30min) time after booking. This issue was an error on your part and doesn't reflect our service or hotel.

10/10 Excellent

MARY, PAHRUMP

Stayed 1 night in Nov 2023

8/10 Good

kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Park in front of your door. Restaurant walking distance. Easy access
Stayed 1 night in Nov 2023
Response from Anna on Nov 20, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean room.
Stayed 1 night in Oct 2023
Response from Anna on Nov 20, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Susan, Windsor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great find and close to our favorite places!
Stayed 2 nights in Oct 2023
Response from Anna on Nov 20, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jennifer, San Ramon

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little place and we were pleasantly surprised by how updated the room was. It was really nice. The bed was super comfortable too! Would definitely recommend this place!
Stayed 1 night in Sep 2023
Response from Anna on Nov 20, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cindy and Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely updated. Noisy street but they included earplugs in the rooms. Thank you!
Stayed 1 night in Sep 2023

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Muir Lodge was perfect for us. The room was very clean and comfortable. Only saw staff at check-in but she was courteous. We were traveling on Amtrak so needed Uber to get there and back to train station. There is a free bus service that runs by it but we couldn't figure it out. There are a few restaurants close by. The street noise was a little loud in the morning but not unmanageable. All in all, I would recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Mahnaz

Disliked: Amenities, property conditions & facilities
The bed sheets looked unchanged. Pillow cases were terribly drained, one was so bad that it is impossible to imagine any business person with bare minimum sense would continue to use it for rooms at the motel. Once I pointed out to owner, he was defensive and said they were washed and cleaned, but stained. He would not understand. Sink and shower were not clean. The door security latch did not work and was very flimsy as well. The complimentary soup and lotion and … had been opened and had marks and stains on the outside tube and bottles. I walked in and walked out in one minute to go back to office to let him know I could not stay there. He refused to give me refund. I lost about $150 last night, including the $9 insurance type thing that Expedia strongly recommended. Obviously, the rating of 8.4 was a complete fraudulent attempt to bring customers in. Very very disappointed. I ended up sleeping in my car somewhere because it was too late to find somewhere else. Very upset I lost the money. Awful place and experience, Expedia.
Stayed 1 night in Aug 2023

10/10 Excellent

Gloria, Brentwood

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities
The employees were hideously awful and rude .
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Nestor

Stayed 1 night in Aug 2023

10/10 Excellent

Karen

Liked: Amenities
The motel had updated the rooms in a very tasteful way. I was very comfortable and felt safe as an older woman traveling alone.
Stayed 2 nights in Aug 2023

6/10 Okay

Gail

Travelled with family
Liked: Cleanliness, staff & service
Perhaps in a bay-area location, one shouldn't expect the same experience as in other locales for the price charged. The room was a bit small, with two beds, there was only room for one chair. There was some plumbing issue in the bathroom so although it was clean, it sometimes had an unpleasant odor. The beds were comfortable, however, and the TV did work well.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice rooms and nice little amenities in the room. Comfortable and quiet. I highly recommend!
Stayed 2 nights in Jul 2023

8/10 Good

Daniel, Any city

Business traveller
Liked: Property conditions & facilities
I like that it was close my classes. It was within 10 minute drive.
Stayed 3 nights in Jul 2023

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Really cute place to stay, has beautiful original sign outside, gorgeous pool, and room was clean as well as I love the style of furnishings. Internet worked great, and room even came with waters and danishes. Fridge worked perfect, and ac kept room cool even though it was a blazing hot weekend. Very close to gas station, Jack in the box, and has ice machine and soda machine. I will stay here again, for sure.
Stayed 3 nights in Jul 2023

10/10 Excellent

Loren

Stayed 1 night in Jul 2023

10/10 Excellent

Amber

Stayed 1 night in Jul 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Well updated during last remodel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed there for a family reunion. 2 nights very quiet
Stayed 2 nights in Jul 2023

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

RUBEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Older hotel. The rooms have been updated, very clean and nice. Highly recommend.
Stayed 2 nights in Jun 2023

4/10 Poor

Hosanna

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The tub was dirty and didn’t drain properly the washcloths were stained and there was a lot of noise from the street. It is a very basic motel
Stayed 1 night in Jun 2023

10/10 Excellent

Donna, Twain Harte

Stayed 1 night in May 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place! I would definitely stay again.
Stayed 1 night in May 2023

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot
I was nervous because it’s a motel but it was updated and comfortable. Great stay, check in was easy and service was good. Shower had nice hot water, but it was small. Room was clean with a microwave and fridge. The two free bottles of water and pre-packaged pastry was a nice surprise. Good location for our quick overnight stay for sporting event.
Stayed 1 night in May 2023

2/10 Terrible

Ken

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Beds are over 36 inches off the floor making it impossible for the elderly to climb into bed safely, and when I informed the staff I could not stay there and cancel the additional days I was charged for the entire 3 days without any refund. Very disappointing
Stayed 3 nights in May 2023
Response from Management on May 21, 2023
Hello Ken,Lets get some things clear. You booked a standard room.Our beds are not 36 inches high. It sounds like you needed to book our ada handicap room which has a lower bed for accessibility. Please book the correct room in the future.Regarding the refund, you booked a prepaid reservation through expedia. You as the guest of expedia need to contact them. They need to contact us. Should have called us directly instead of posting a negative review. Thank you,

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2023

10/10 Excellent

Cheryl, Boston

Stayed 1 night in Mar 2023

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant
We made our reservations a couple hours before arriving at the motel so I think we got the last room. It was small & the queen bed was not very comfortable. Other than that everything else was great, as usual. We have stayed here before. Nicely renovated & clean.
Stayed 1 night in Mar 2023

10/10 Excellent

John E

Liked: Cleanliness, staff & service, room comfort
Impressive!
I am very impressed with the Muir Lodge!
Stayed 1 night in Mar 2023

8/10 Good

kent

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023