Ratings based on 139 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveller from Philadelphia, PA

Nice once room cancellation was reversed

Posted 3-Jun-2015
Pros: Free breakfast and wifi
Cons: Reservation system and pool cleanliness.
Location: Attended family member graduation. Not too much time for sight seeing.
Started poorly. Two days prior to arrival was informed by a family member that my reservation was cancelled. Springhill could not help since I booked room via Expedia. Spent two hours on the phone with Expedia getting a replacement room. Later discovered Hotel made error not Expedia. Thank goodness Expedia could book another room even though SpringHill said that they were completely full. Pool was on small side and needed cleaning. Looked like dust balls floating but not enough to discourage swimming with the kids. Hotel did not have any extra pillows for the kids using the pull out bed. On the plus side the room was generally clean, in good shape and the free wifi worked without any issues. The best part was the free breakfast and dining area. Food was excellent and the dining room was large enough to hold our large party.
4 out of 5
Recommended
for Everyone
by A verified traveller from Georgia

Ohio visit

Posted 2-Jun-2015
Very nice hotel. Staff was courteous and available
4 out of 5
Recommended
for Business Travellers
by michael from Denver

I liked it

Posted 27-Mar-2015 on Hotels
I was her for business and chose the hotel because it was close. Everything was fine and I would recommend this hotel if you need to be clove to the airport. The staff was excellent and very helpful.
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 18-Mar-2015 on Hotels
5 out of 5
Recommended
for Getaway With Friends
by Kyle from NYC

Best hotel in Columbus

Posted 3-Mar-2015 on Hotels
Great stay! I travel a lot around the world and this is far by better than any European hotel I've been to. Very nice touch with the welcome bag full of goodies!! Gahanna is a beautiful city filled with awesome people!!
3 out of 5
Recommended
for Families
by A verified traveller

Our stay

Posted 17-Feb-2015 on Hotels
Over all a good place to stay just very uncomfortable beds and very noisy throughout the night.
5 out of 5
Recommended
for Everyone
by A verified traveller from Gloucester MA

Very clean and bright room

Posted 17-Feb-2015
Bright clean and well maintained room with lots of in-room facilities. Reasonable breakfast included. Very convenient for the airport
5 out of 5
Recommended
for Couples
by Veronica

This traveller left a rating score only Posted 16-Feb-2015 on Hotels
2 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 16-Feb-2015 on Hotels
4 out of 5
Recommended
for Business Travellers
by Ashok from Parsippany,NJ

OK but not enough restuarants nearby

Posted 31-Jan-2015 on Hotels
Hotel was fine but neighborhood did not have enough restaurants and compared to competitive hotels of this type like Hyatt Place did not serve made to order omelets