Ratings based on 601 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sunbury, PA

1 night stay

Posted 21-Oct-2014
Pros: clean and convenient
Cons: snack vending on each floor
down duvet and pillow on a firm bed with a spotless room that was well appointed. All together helped give me a nice memory of Columbus!
4 out of 5
by A verified traveller from Cincinnati, OH

Location and staff MAKE this hotel!

Posted 7-Oct-2014
Pros: The staff was so nice and pleasant! Very helpful in giving suggestions for restaurants and things to do!
Location: Go to 16 bits. If you drink, you get to play the old school arcade games for free. Even if you just have a beer to sip on, do it! It was so fun!
We chose to stay at this hotel because it was close to Cosi (which was disappointing). The hotel staff was amazing. We had the most interaction with the valet staff as it was free in and out privileges and since Columbus is so car/driver-friendly, we used our car quite a bit. However, the room was just weird. We stayed on an end unit so it might be why it was so oddly shaped but the TV was SO tiny for being 15 feet away from the bed. There was hardly anywhere to set things down except for on the couch, bed or floor. I just think the layout and/or size of TV could have been a lot better. Oh - and it cost $17 to rent a movie - NO THANK YOU!
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location in downtown Columbus

Posted 9-Sep-2014
Pros: Location.
Cons: A Pool.
Quick access to historic sites and The OHIO STATE UNIVERSITY. GO BUCKS.
4 out of 5
Recommended
for Everyone
by A verified traveller from Mesa, AZ

Nice hotel with a park view

Posted 6-Aug-2014
Pros: Amazing community park next to hotel
Cons: Parking.
Location: Mitchells steakhouse was amazing. There was a small sports bar that featured local musicians and the river walk were all within walking distance.
Parking is at a premium but once inside, you'll enjoy your stay. There is a fantastic community park next to the hotel that was a great place to unwind. Close shops and restaurants were within easy walking distance so a car was not required in the evening. Staff was very helpful in finding sights that a car was needed.
3 out of 5
Recommended
for Everyone
by A verified traveller from Centerville, Ohio

Got a great rate for a dirty room

Posted 28-Jul-2014
Pros: Receptionist was very nice
Cons: update the rooms, clean and inspect them
Location: We went to the Ohio State fair
I wonder if Sheraton keeps the dirty rooms for Expedia members? Bathroom had hair on the floor, carpet had trash on it. Bathroom hook was barely hanging on wall. Clean somewhat comfortable bed and soft pillows though and the shower although stained on the bottom had good pressure and lots of hot water. Great rate for a ho hum room, just needed a bed and a shower for one night and that's what we got and paid for,, doubt I'll go back. Too many other hotels in the area. Room had a decent view, the airconditioner worked fine. Room was quiet but could hear people uptairs use the water either flushing or taking a shower
5 out of 5
Recommended
for Everyone
by A verified traveller from KY

Nice Hotel - good location

Posted 27-Jul-2014
Pros: Location, Nice room, Clean, High quality
Cons: It would be nice if they would offer in-room wifi without joining their preferred guest program. Also, valet parking was expensive.
Location: It is within walking distance of various Columbus attractions.
Nice place to stay and good location. We were able to walk to German Village and down to the river. The room was clean and well-decorated. Staff was friendly and helpful although we did not require much of them during our stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Sheraton

Posted 22-Jul-2014
Cons: The hotel manager that I briefly spoke with was smarmy.
Nothing really all that exciting. Pretty basic accommodations. Every was nice, clean, and orderly, but nothing was exactly impressive.
5 out of 5
Recommended
by A verified traveller

Posted 21-Jul-2014 on Hotels.com
i was told it was in walking distance to where we we're going but it was not to far for my wife to walk
4 out of 5
Recommended
by A verified traveller

Overall good experience

Posted 14-Jul-2014 on Hotels.com
The room, bed, chair, etc were all quite nice and very comfortable. The room was quite spacious which was pretty great. The only downside was that the shower temperature fluctuated quite a bit.
1 out of 5
Recommended
for Families
by A verified traveller

Poor experience

Posted 8-Jul-2014 on Hotels.com
First, the entrance way is hard to drive into. it took 15 minutes just to get to valet. Then, only one staff person checking in a ton of people. Next, we get a Handicap room and was not advised. The shower head was busted and the hose shoot downward. Next, the bellman was supposed to request a crib with the front desk and this was never done after a nice tip. I would not go back to this hotel and very surprised Sherton allows this level of service.