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Reviews of Red Roof Inn PLUS+ Columbus - DublinĀ 

2.5 out of 5
Red Roof Inn PLUS+ Columbus - DublinĀ 
5125 Post Rd, I-270 At Exit #17-a, Us-33/sr-161 East, Dublin, OH

Reviews

7.8

Good

Rating 10 - Excellent. 351 out of 1002 reviews" "
Rating 8 - Good. 365 out of 1002 reviews" "
Rating 6 - Okay. 146 out of 1002 reviews" "
Rating 4 - Poor. 85 out of 1002 reviews" "
Rating 2 - Terrible. 55 out of 1002 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Debra Whalen, General Manager on Mar 15, 2024
Thank you for your review. We hope to see you again soon.

4/10 Poor

Maria

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The restroom stinks: obviously the sewer system is out of order.
Stayed 2 nights in Mar 2024
Response from Dannielle Rediresponse Specialist on Mar 13, 2024
Dear Maria,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ COLUMBUS - DUBLIN. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lingering foul odor in the bathroom. We sincerely apologize for this issue. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and weā€™ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 Excellent

Marcelo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept and friendly staff.
Stayed 1 night in Feb 2024
Response from Debra Whalen, General Manager on Feb 26, 2024
Thank you for your review. We hope to see you again soon.

8/10 Good

Julie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a decent stay here. The room was clean, the staff pleasant, and had all the amenities you would hope for in a motel. We left our reservation a day early in Dayton because it ended being a poor experience. This place made up for it. The only complaints were the noisy refrigerator which we ended up unplugging and the fact I reserved a king size bed but we ended up with a queen. I didnā€™t feel like going back and changing rooms and really it was just for the luxury of having a bigger bed for a night. Most everything else was great. Good restaurants and coffee shops within a few miles. Overall a much, much better stay than our previous night.
Response from Gabrielle RediResponse Specialist on Feb 24, 2024
Thank you for taking a moment to leave a review, Julie. The staff and I at the Red Roof Inn PLUS+ Columbus - Dublin appreciate your 4/5 score following your stay. I am thrilled that our pleasant staff, cleanliness and the other highlights pleased you. However, you stated that the noisy fridge and the size of the bed hindered your stay. Based on my investigations, I am seeing where you reserved a Deluxe King room and got the room you reserved. Feedback from our guests is always welcome as we strive to continuously improve the quality of Red Roof services.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,Red Roof Management

10/10 Excellent

Joseph

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the denistry office my wife was having oral surgery. Convenient.
Stayed 1 night in Jan 2024
Response from Debra Whalen, General Manager on Feb 1, 2024
Thank you for your review. We hope to see you again soon.

8/10 Good

raymond

Stayed 2 nights in Jan 2024
Response from Toni-Ann RediResponse Specialist on Mar 22, 2024
Hello Raymond,Thank you for choosing to stay at our Red Roof Plus+ Columbus Dublin. I appreciate your 4/5 score following your stay but would love for you to consider adding comments to your survey to let us know what weā€™re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Excellent

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clean room The staff Premium snacks
Stayed 1 night in Jan 2024
Response from Debra Whalen, General Manager on Jan 16, 2024
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Debra Whalen, General Manager on Dec 28, 2023
Thank you for your review. We hope to see you again soon.

6/10 Okay

Laura

Travelled with family
Disliked: Cleanliness, room comfort
No frills, budget friendly, worn out
The staff were very friendly and no extra charge for our puppy. The mattress i slept on was very worn on one side, i had a backache within 30 min. The middle of the mattress still had some support. My autistic son came out of the bathroom saying "grasshopper", so i dont know what type of insect had been there. Very dated, but also very budget minded at less than $80.
Stayed 1 night in Dec 2023
Response from Debra Whalen, General Manager on Dec 28, 2023
Thank you for your review. We are in the process of replacing our mattresses. We hope to see you again.

8/10 Good

STEVE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Debra Whalen, General Manager on Dec 16, 2023
Thank you for your review, we hope to see you again soon.

10/10 Excellent

Jephte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Debra Whalen, General Manager on Dec 16, 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Professional staff and very friendly.
Stayed 1 night in Dec 2023
Response from Debra Whalen, General Manager on Dec 11, 2023
Thank you for your review. We hope to see you again soon.

4/10 Poor

Saber

Stayed 1 night in Dec 2023
Response from Kamaria RediResponse Specialist on Dec 10, 2023
Hello Saber, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ COLUMBUS - DUBLIN and I are disappointed to see your 2/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what weā€™re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope youā€™ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
The young man at the check-in desk (Mehrab) went above and beyond common courtesy to make sure things were going well! Our card keys for our room did not work for some reason and he made everything right!
Stayed 1 night in Dec 2023
Response from Debra Whalen, General Manager on Dec 7, 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice way to keep the room cleaned everyday..
Stayed 8 nights in Nov 2023
Response from Debra Whalen, General Manager on Dec 6, 2023
Thank you for your review, we hope to see you again soon.

4/10 Poor

James

Business traveller
Disliked: Cleanliness, staff & service, amenities
Close tl where are activites were. Room had smoke and perfume smells, paid for a none smoking room. Equipment in the room was extremely noisy. Mold around the bathtub and other areas.
Stayed 2 nights in Dec 2023
Response from Debra Whalen, General Manager on Dec 6, 2023
Thank you for your review. I am sorry you hand an unpleasant experience at our motel.

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good but service was great
Stayed 2 nights in Dec 2023
Response from Debra Whalen, General Manager on Dec 6, 2023
Thank you for your review, we hope to see you again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Debra Whalen, General Manager on Nov 28, 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Javier

Stayed 1 night in Nov 2023
Response from Debra Whalen, General Manager on Dec 11, 2023
Thank you for your review. We hope to see you again soon.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Itā€™s what you would expect out of a $100 motel stay. No real problems with our stay. Didnā€™t see bugs or anything. Floor hadnā€™t been swept real well but other than that everything was fine.
Stayed 1 night in Nov 2023
Response from Debra Whalen, General Manager on Nov 20, 2023
Thank you for your review. We hope to see you again.

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and had everything we needed for our stay.
Stayed 1 night in Nov 2023
Response from Debra Whalen, General Manager on Nov 18, 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Alberta, Crossville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about my stay, the beds were very comfortable. The rooms were clean and the area was quiet.
Stayed 1 night in Nov 2023
Response from Debra Whalen, General Manager on Nov 18, 2023
Thank you for your review. We hope to see you again soon.

4/10 Poor

Estachia

Stayed 2 nights in Nov 2023
Response from Debra Whalen, General Manager on Dec 7, 2023
Thank you for your review.

8/10 Good

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is old but pretty clean. Would stay again. Very friendly front desk!
Stayed 1 night in Nov 2023
Response from Sharma RediResponse Specialist on Nov 5, 2023
Dear Marianne,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ COLUMBUS - DUBLIN. It's good to read that you found our hotel to be pretty clean, our front desk staff to be very friendly, and you would stay again. However, I am sorry the upkeep of our location was not being up to your standards. Thank you again for your review and I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely,Sharma Red Roof Management RediResponse Specialist

6/10 Okay

Emily

Stayed 1 night in Nov 2023
Response from Sharma RediResponse Specialist on Nov 5, 2023
Hello Emily, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ COLUMBUS - DUBLIN and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what weā€™re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope youā€™ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from front desk to the attendants were very accommodating. Even the front desk manager was gracious under pressure. Clean towels and toiletries every day (and I was there for 2 wks). Wonderful property and excellent staff. Would not think twice about going back. 205 - The woman who kept extendimg her stay.
Stayed 2 nights in Oct 2023
Response from Debra Whalen, General Manager on Oct 30, 2023
Thank you for your review. We hope to see you again.

10/10 Excellent

Jianfang

Stayed 1 night in Oct 2023
Response from Debra Whalen, General Manager on Nov 18, 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing spot
Stayed 1 night in Oct 2023
Response from Debra Whalen, General Manager on Oct 28, 2023
Thank you for your review. We hope to see you again soon.

6/10 Okay

Sarah

Travelled with family
Disliked: Staff & service
OK, but would choose something else in future
Clean but signs of deterioration. Coffee available in morning - not much else. Checked in after midnight - clerk was not friendly and seemed annoyed when I clarified which direction I needed to go to find my room. (No map shown/offered/available). $80ish for a few hours of sleep. Would choose a different hotel in the future.
Stayed 1 night in Oct 2023
Response from Debra Whalen, General Manager on Oct 25, 2023
Thank you for your review.

6/10 Okay

debra

Travelled with family
Liked: Staff & service, property conditions & facilities
It's very convenient to the sights we were interested in seeing.
Stayed 1 night in Oct 2023
Response from Debra Whalen, General Manager on Oct 23, 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel friendly staff
Stayed 1 night in Oct 2023
Response from Debra Whalen, General Manager on Oct 23, 2023
Thank you for your review. We hope to see you again soon.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Debra Whalen, General Manager on Oct 23, 2023
Please let us know if there were any problems with your room.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Debra Whalen, General Manager on Oct 23, 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Angie

Cleanliness is lacking
Stayed 1 night in Oct 2023
Response from Sharma RediResponse Specialist on Oct 22, 2023
Dear Angie,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ COLUMBUS - DUBLIN. I am sorry that your experience did not meet your expectations due to the cleanliness of our hotel not being up to your standards.Thank you again for sharing your concern and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Sharma Red Roof Management RediResponse Specialist

8/10 Good

Sammie Randall

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Debra Whalen, General Manager on Oct 27, 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Sharon

Liked: Cleanliness, amenities
Very friendly ā˜ŗļø
Stayed 2 nights in Oct 2023
Response from Debra Whalen, General Manager on Oct 16, 2023
Thank you for your review, we hope to see you again soon.

6/10 Okay

Ron & Mary

Liked that the exhaust fan in the bathroom/shower worked. Didnt like smell of the furnace/heater.
Stayed 1 night in Oct 2023
Response from Sharma RediResponse Specialist on Oct 15, 2023
Dear Ron and Mary,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ COLUMBUS - DUBLIN. It's good to hear that you were pleased with the exhaust fan in the bathroom/shower. However, I am sorry that your experience did not meet your expectations due to the odor of the furnace/heater you mentioned.Thank you again for sharing your review and I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Very truly yours,SharmaRed Roof Management RediResponse Specialist

8/10 Good

Khaled

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good for the family
Stayed 4 nights in Sep 2023
Response from Debra Whalen, General Manager on Oct 12, 2023
Thank you for your review, we hope to see you again soon.

8/10 Good

Hasan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat
Stayed 1 night in Oct 2023
Response from Debra Whalen, General Manager on Oct 12, 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great property, quiet, safe, friendly staff. A few small upgrades like usb and it would be a perfect stay
Stayed 2 nights in Oct 2023
Response from Debra Whalen, General Manager on Oct 27, 2023
Thank you for your review, we hope to see you again soon.

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023
Response from Debra Whalen, General Manager on Oct 9, 2023
Thank you for your review. We hope to see you again soon.

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from Debra Whalen, General Manager on Oct 8, 2023
Thank you for your review, I am sorry you had an unpleasant experience at our motel.

10/10 Excellent

Sagar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean neat rooms. Nothing to complain about. Love the easy check-in/check-out process.
Stayed 2 nights in Sep 2023
Response from Debra Whalen, General Manager on Oct 2, 2023
Thank you for your review. We hope to see you again soon.

6/10 Okay

Allan

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed hard and worn. Floor in bad shape needs replaced.
Stayed 2 nights in Sep 2023
Response from LaTunde Murrant. Rewards Specialist on Oct 2, 2023
Dear Allan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ COLUMBUS - DUBLIN. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the bed and the floors. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Your concerns will be taken into consideration to improve experiences with us. We will take your comments into consideration to make changes to improve our customer experience. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,LaTundeRed Roof Management RediResponse Specialist

4/10 Poor

Sarah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Pay the extra money for a better hotel.
Stayed 4 nights in Sep 2023
Response from Debra Whalen, General Manager on Sep 30, 2023
I am sorry you had an unpleasant experience at our motel. Please always phone the front desk if your room is not satisfactory. We would have tried to switch rooms to remedy the situation.

10/10 Excellent

Edward

Stayed 1 night in Sep 2023
Response from Debra Whalen, General Manager on Sep 29, 2023
Thank you for your review, we hope to see you again soon.

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staffā€¦
Response from Debra Whalen, Task Force Manager on Sep 29, 2023
Thank you for your review. We hope to see you again soon.

4/10 Poor

Tanisha

Disliked: Cleanliness, property conditions & facilities
N/A
Stayed 2 nights in Sep 2023
Response from Debra Whalen, General Manager on Sep 29, 2023
I am sorry you had an unpleasant experience at our motel.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
My two nights @ the hotel were great, from check in to check out. Room was clean and spacious. The hotel and surrounding area was quiet, which was a Plus for me, especially after having a busy-long day. Will be making another reservation for my stay next week.
Stayed 2 nights in Sep 2023
Response from Debra Whalen, General Manager on Sep 27, 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Samir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Sep 2023
Response from Debra Whalen, General Manager on Sep 27, 2023
Thank you for your review. We hope to see you again soon.